CN109326060B - Remote intelligent monitoring system for electric power self-service payment terminal - Google Patents

Remote intelligent monitoring system for electric power self-service payment terminal Download PDF

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Publication number
CN109326060B
CN109326060B CN201811301867.5A CN201811301867A CN109326060B CN 109326060 B CN109326060 B CN 109326060B CN 201811301867 A CN201811301867 A CN 201811301867A CN 109326060 B CN109326060 B CN 109326060B
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China
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payment terminal
self
service payment
electric power
information
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CN201811301867.5A
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CN109326060A (en
Inventor
吴寿勇
张剑凯
周韵
王小碧
张文丽
黄可欣
岳欧
龚玲玲
胡力
吴浩瀚
李嘉懿
杜德道
蒋刚
邓旭聪
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State Grid Sichuan Electric Power Co Ltd
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State Grid Sichuan Electric Power Co Ltd
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20Automatic teller machines [ATMs]
    • G07F19/209Monitoring, auditing or diagnose of functioning of ATMs

Abstract

The invention discloses a remote intelligent monitoring system for an electric power self-service payment terminal, which comprises: the SNMP module is used for acquiring the network on-off condition, the CPU utilization rate and the memory utilization rate information of the electric power self-service payment terminal; the serial port server module is used for acquiring printer operation information on the electric power self-service payment terminal, temperature and humidity information in the electric power self-service payment terminal and operation information of a coin loading machine; the voice monitoring camera is used for collecting video and audio information within a preset range of the electric power self-service payment terminal; and the background monitoring terminal is used for analyzing and processing the information acquired by the SNMP module and the information acquired by the serial server module, displaying the information acquired by the voice monitoring camera, giving an alarm based on the result of analysis and processing, and realizing real-time remote intelligent monitoring of the self-service payment terminal.

Description

Remote intelligent monitoring system for electric power self-service payment terminal
Technical Field
The invention relates to the field of self-service electric power payment, in particular to a remote intelligent monitoring system for a self-service electric power payment terminal.
Background
With the comprehensive popularization of the intelligent electric meters, the number of 24-hour self-service payment terminals of an electric power enterprise is greatly increased, the dependence of electric power customers on the self-service payment terminals is also continuously improved, and higher requirements are provided for the operation reliability, stability and fault handling timeliness of the self-service payment terminals. At present, the operation condition of a payment terminal is mainly known by means of manual field inspection or user feedback, and if the reliability of the payment terminal is to be improved, the operation is realized only by increasing the frequency of the field inspection and checking items such as a network state, a paper money storage condition, a printer operation state and the like one by one in each inspection.
The prior art method causes the fault discovery of the self-service payment terminal to be untimely, the problem solving efficiency is low, the labor consumption is high, the equipment fault time is long, the normal use of customers is affected, complaints are easy to cause, and the long-term stable development of the marketing work of power enterprises is not facilitated.
Disclosure of Invention
The invention provides a remote intelligent monitoring system for an electric power self-service payment terminal, which can realize real-time remote intelligent monitoring of the self-service payment terminal, and can be used for inquiring the running states of payment terminals and auxiliary equipment thereof in various places by electric power enterprise workers, and meanwhile, the monitoring system can send alarm information of various indexes to the workers in time.
In order to achieve the above object, the present application provides a remote intelligent monitoring system for an electric power self-service payment terminal, the system includes:
the SNMP module is installed on the electric self-service payment terminal and is used for acquiring the network on-off condition, the CPU utilization rate and the memory utilization rate information of the electric self-service payment terminal and transmitting the acquired information to the background monitoring terminal;
the serial server module is installed on the electric power self-service payment terminal and used for collecting printer operation information on the electric power self-service payment terminal, temperature and humidity information in the electric power self-service payment terminal and operation information of a coin loading machine and transmitting the collected information to the background monitoring terminal;
the voice monitoring camera is installed on the electric power self-service payment terminal and used for acquiring video and audio information within a preset range of the electric power self-service payment terminal and transmitting the acquired information to the background monitoring terminal;
and the background monitoring terminal is used for analyzing and processing the information acquired by the SNMP module and the information acquired by the serial server module, displaying the information acquired by the voice monitoring camera, giving an alarm based on the analysis processing result and sending the alarm information to the preset terminal.
The working conditions of all parts above the self-service payment terminal are uploaded to a monitoring system through a network, the working conditions of all the payment terminals are monitored in real time, and when a certain index is abnormal, the monitoring system sends an alarm to inform workers, so that the remote intelligent monitoring of the electric self-service payment terminal is realized.
Furthermore, the SNMP module is provided with a name and a password corresponding to the background monitoring terminal, and the SNMP module is added to the view of the background monitoring terminal in an IP mode.
Further, the serial server module collects data in an RS485 bus mode:
whether the residual paper amount information of the printer on the electric power self-service payment terminal can be normally printed or not is judged;
temperature and humidity information in the electric power self-service payment terminal;
the operation information of whether the coin loading machine can load coins normally or not and the residual coin loading amount information of the coin loading machine;
and the serial server module transmits the acquired information to the monitoring system through the power intranet.
Furthermore, the voice monitoring camera is based on an IP and is connected with the background monitoring terminal through the power intranet.
Further, the background monitoring terminal is specifically configured to:
analyzing the network on-off condition, the CPU utilization rate and the memory utilization rate information of the self-service electric power payment terminal, and generating alarm information when the network of the self-service electric power payment terminal is abnormal, or the CPU utilization rate is higher than a threshold value, or the memory utilization rate is higher than a threshold value;
analyzing the operation information of a printer on the electric self-service payment terminal, the temperature and humidity information in the electric self-service payment terminal and the operation information of a coin loading machine, and generating alarm information when the residual paper amount of the printer is lower than a threshold value, the printer cannot print normally, the temperature in the electric self-service payment terminal is higher than the threshold value, the humidity in the electric self-service payment terminal is higher than the threshold value, the coin loading machine cannot load coins normally, or the residual coin loading amount of the coin loading machine is lower than the threshold value;
the alarm information comprises abnormal data content and the serial number and the position information of the electric power self-service payment terminal.
Furthermore, the system also comprises an office terminal, the office terminal queries the working state of each module of each electric power self-service payment terminal in real time through a B/S mode remote intelligent monitoring system, and can check corresponding image pictures through a voice monitoring camera.
Furthermore, the background monitoring terminal can perform voice conversation on the site where the electric power self-service payment terminal is located through the voice monitoring camera.
Further, the system still includes SNMP module mounting structure, and the SNMP module passes through SNMP module mounting structure installation to be fixed on the inner wall at the self-service terminal of collecting fee of electric power, and SNMP module mounting structure includes:
the adsorption plate, the buffer layer, the mounting panel, the protection chain, all be equipped with the installation screw on mounting panel front and the SNMP module, the SNMP module passes through the mounting screw and installs on the mounting panel is positive, the mounting panel is positive and the back all is equipped with the insulating layer, the adsorption plate is the electro-magnet, the adsorption plate is connected through switch and the self-service terminal power of collecting fee of electric power, the adsorption plate adsorbs on the self-service inner wall of collecting fee terminal of electric power, the buffer layer laminating is positive at the adsorption plate, the mounting panel is fixed openly at the buffer layer, the buffer layer adopts the sponge to make, protection chain one end is connected with.
In the prior art, each payment hall, supermarket and market cover a large number of electric self-service payment terminals, if a new electric self-service payment terminal with all functions of the application is produced to replace the traditional electric self-service payment terminal with huge quantity, resource waste is caused, and the cost is higher, therefore, the application is improved on the basis of the traditional electric self-service payment terminal, the modules are added on the traditional electric self-service payment terminal, the resources are saved, the cost is lower, and the electric self-service payment terminal is not damaged, wherein, an SNMP module is installed and fixed on the inner wall of the electric self-service payment terminal through an SNMP module installation structure, when the modules are added on the traditional electric self-service payment terminal, the application aims at not only adding, but also not damaging the existing electric self-service payment terminal, therefore, the SNMP module installation structure in the application is designed, firstly, SNMP module mounting structure in this application adsorbs the terminal inner wall of collecting fee by oneself in electric power through the adsorption plate of electro-magnet, do not punch to electric power terminal of collecting fee by oneself, need not damage current terminal of collecting fee by oneself in electric power, secondly adopt the electro-magnet to adsorb, it is firm to adsorb, avoid adopting traditional vacuum adsorption, the adsorption affinity can descend long-term, the electromagnetism adsorbs firmly, when the outage, utilize the protection chain to protect SNMP module mounting structure, avoid droing, and be equipped with the buffer layer, can cushion the mobile collision of electric power terminal shell of collecting fee by oneself, protect the SNMP module.
Further, the system still includes the first mounting structure of pronunciation surveillance camera, the first mounting structure of pronunciation surveillance camera includes:
the anti-theft device comprises an upper end cover, a sliding block, a guide rail, a support and 2 anti-theft rods, wherein anti-theft units are arranged on the 2 anti-theft rods, and the anti-theft units on the 2 anti-theft rods are symmetrical about a vertical central line of the electric power self-service payment terminal; the lower end of the upper end cover is provided with a groove, the size of the groove is matched with the size of the top of the electric self-service payment terminal, and the guide rail is fixed on the side surface of the upper end cover and winds the upper end cover for a circle; the sliding block can slide on the guide rail, one end of the bracket is fixedly connected with the sliding block, and the other end of the bracket is fixedly connected with the shell of the voice monitoring camera; the upper ends of the 2 anti-theft rods are respectively fixedly connected with the left side surface and the right side surface of the upper end cover; the anti-theft unit includes: the device comprises a first shell, a second shell, a first lock catch, an insertion plate, a rotating shaft, a fastening block and a fixing nail; the anti-theft device comprises 2 anti-theft rods, fastening blocks, an insertion plate, a first shell, a second shell, a fastening block, a first horizontal fixing hole, a second horizontal fixing hole and a third horizontal fixing hole, wherein the fastening blocks are cylindrical, the fastening blocks are positioned at the inner bottom of the anti-theft rods and are in sliding connection with the inner bottom of the anti-theft rods, the upper ends of the rotation shafts penetrate through the bottoms of the anti-theft rods and are fixedly connected with the fastening blocks, the lower ends of the rotation shafts are fixedly connected with one ends of the insertion plate, the insertion plate can rotate by taking the rotation shafts as the center, the first shell and the second shell are respectively fixed on the left side and the right side of the lower end of the anti-theft rods, the horizontal center; when the other end of the inserting plate is inserted into a gap between the bottom of the electric self-service payment terminal and the ground, the center lines of the first horizontal fixing hole, the second horizontal fixing hole and the third horizontal fixing hole are overlapped; the front side of the first shell is provided with a side opening door, and a first lock catch is arranged on the side opening door; the fixing nails are used for being inserted into the first horizontal fixing hole, the second horizontal fixing hole and the third horizontal fixing hole at the same time for preventing theft; when the other end of the inserting plate is inserted into a gap between the bottom of the electric self-service payment terminal and the ground, the upper surface of the inserting plate is attached to the bottom of the electric self-service payment terminal; the thickness of the insertion plate is smaller than the gap height between the bottom of the electric self-service payment terminal and the ground, and the width of the insertion plate is smaller than the width of the bottom of the electric self-service payment terminal.
In the prior art, each payment hall, supermarket and market cover a large number of electric power self-service payment terminals, if a new electric power self-service payment terminal with all functions of the application is produced to replace the traditional electric power self-service payment terminal with huge quantity, resource waste is caused, and the cost is higher, therefore, the application is improved on the basis of the traditional electric power self-service payment terminal, the modules are added on the traditional electric power self-service payment terminal, the resource is saved, the cost is lower, the electric power self-service payment terminal is not damaged, the voice monitoring camera is installed on the self-service payment terminal through a voice monitoring camera installation structure, the voice monitoring camera installation structure does not punch or improve the self-service payment terminal, an upper end cover is sleeved on the self-service payment terminal to limit the horizontal movement of the upper end cover, then insert the clearance between electric power self-service payment terminal bottom and the ground through the board of inserting of lower extreme and restrict the removal of vertical direction, and then realized the monolithic stationary of upper end cover, and then realized the fixed of overall structure, and if need take off overall structure, need open first lock, then open first shell, will insert the staple in the fixed orifices and take out, make the axis of rotation can continue to rotate, go out the rotor plate from the clearance, then take out the upper end cover from vertical direction, this structure has not only realized not damaging self-service payment terminal, and has the theftproof effect, the camera is installed on the slider, the slider is installed on the guide rail, make the camera can rotate, nimble adjustment camera angle and direction. When the theftproof is carried out, open the hasp, open the side and open the door, take out the staple, the board is inserted in the rotation, it inserts the clearance between electric power self-service payment terminal bottom and the ground to insert the board, insert the board and insert the back, insert 3 fixed orificess realization to the axis of rotation with the staple, make and insert the spacing unable rotation of board, then close shell side door and hasp, because the upper surface that inserts the board is laminated with electric power self-service payment terminal bottom, if lift the upper end cover net then can receive the reaction force of electric power self-service payment terminal bottom, can't remove, because recess size and electric power self-service payment terminal top size match, the upper end cover can't remove at the horizontal plane, and then realized the fixed of upper end cover, the theftproof of whole structure has been realized, need not improve or punch traditional self-service payment terminal.
Further, 2 theftproof poles respectively with the side laminating about the self-service terminal of collecting fee of electric power, upper end cover, theftproof pole, insert the board and all adopt the bearing steel to make.
One or more technical solutions provided by the present application have at least the following technical effects or advantages:
the intelligent monitoring system can realize real-time remote intelligent monitoring of the self-service payment terminal, and electric power enterprise workers can inquire the running states of the payment terminals and the auxiliary equipment of the payment terminals in various places, and meanwhile, the monitoring system can send alarm information of various indexes to the workers in time.
Drawings
The accompanying drawings, which are included to provide a further understanding of the embodiments of the invention and are incorporated in and constitute a part of this application, illustrate embodiments of the invention and together with the description serve to explain the principles of the invention;
fig. 1 is a schematic diagram of a remote intelligent monitoring system of an electric power self-service payment terminal in the application;
fig. 2 is a schematic structural diagram of an SNMP module mounting structure in the present application;
fig. 3 is a schematic structural diagram of a mounting structure of a voice monitoring camera in the present application;
fig. 4 is a schematic view of the structure of the anti-theft unit in the present application.
Detailed Description
In order that the above objects, features and advantages of the present invention can be more clearly understood, a more particular description of the invention will be rendered by reference to the appended drawings. It should be noted that the embodiments and features of the embodiments of the present application may be combined with each other without conflicting with each other.
In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present invention, however, the present invention may be practiced in other ways than those specifically described and thus the scope of the present invention is not limited by the specific embodiments disclosed below.
Referring to fig. 1, the present application provides a remote intelligent monitoring system for an electric power self-service payment terminal:
1. installing an SNMP (simple network management protocol) module on a self-service payment terminal system, setting a corresponding group name and a password (the same as those on a monitoring system), and adding the group name and the password under a monitoring system view in an IP mode; the monitoring system can acquire information such as network on-off condition, CPU utilization rate, memory utilization rate and the like on the self-service payment terminal through the SNMP.
2. A serial port server module is added on the self-service payment terminal side, the running information of a printer, the temperature and the humidity, a currency loading machine and the like on the self-service payment terminal is respectively collected in an RS485 bus mode, and the information is transmitted to a monitoring system through an electric power intranet.
3. And an IP-based voice monitoring camera is installed in the business hall of the self-service payment terminal, and the image and voice information are uploaded to a monitoring system through an electric power intranet.
4. Working information such as self-service payment terminal system information, a printer, temperature and humidity, a money loading machine, a voice camera and the like is gathered on the remote intelligent monitoring system, and the information is displayed one by one through the monitoring system; and the alarm threshold value can be set for each item, when the monitoring system detects that a certain index exceeds the threshold value, the monitoring system sends alarm information to a preset mailbox or mobile phone number, and a worker can find out the fault of the self-service payment terminal in time.
5. Marketing staff can log in a remote monitoring system on office terminals through a B/S mode, the working states of all modules of the self-service payment terminals in all places are inquired in real time, image pictures in the self-service payment hall can be visually checked through a camera, and problems can be found and solved in time.
6. When an emergency (card swallowing, coin clamping, paper clamping and the like) occurs, the staff can directly talk with the payment terminal on site through the voice function of the IP camera, communicate with the customer in time, guide the customer to correctly deal with the situation and reduce the customer complaints.
Referring to fig. 2, the system further includes an SNMP module mounting structure, the SNMP module 6 is mounted and fixed on an inner wall of the electric power self-service payment terminal 1 through the SNMP module mounting structure, and the SNMP module mounting structure includes:
adsorption plate 2, buffer layer 3, mounting panel 4, protection chain 5, all be equipped with the installation screw on mounting panel front and the SNMP module, the SNMP module passes through the mounting screw and installs on the mounting panel is positive, the mounting panel front all is equipped with the insulating layer with the back, the adsorption plate is the electro-magnet, the adsorption plate passes through the switch and is connected with the self-service terminal power of collecting fee of electric power, the adsorption plate adsorbs on the inner wall at the self-service terminal of collecting fee of electric power, the buffer layer laminating is positive at the adsorption plate, the mounting panel is fixed openly at the buffer layer, the buffer layer adopts the sponge to make, protection chain one end is connected with the.
In the prior art, each payment hall, supermarket and market cover a large number of electric self-service payment terminals, if a new electric self-service payment terminal with all functions of the application is produced to replace the traditional electric self-service payment terminal with huge quantity, resource waste is caused, and the cost is higher, therefore, the application is improved on the basis of the traditional electric self-service payment terminal, the modules are added on the traditional electric self-service payment terminal, the resources are saved, the cost is lower, and the electric self-service payment terminal is not damaged, wherein, an SNMP module is installed and fixed on the inner wall of the electric self-service payment terminal through an SNMP module installation structure, when the modules are added on the traditional electric self-service payment terminal, the application aims at not only adding, but also not damaging the existing electric self-service payment terminal, therefore, the SNMP module installation structure in the application is designed, firstly, SNMP module mounting structure in this application adsorbs the terminal inner wall of collecting fee by oneself in electric power through the adsorption plate of electro-magnet, do not punch to electric power terminal of collecting fee by oneself, need not damage current terminal of collecting fee by oneself in electric power, secondly adopt the electro-magnet to adsorb, it is firm to adsorb, avoid adopting traditional vacuum adsorption, the adsorption affinity can descend long-term, the electromagnetism adsorbs firmly, when the outage, utilize the protection chain to protect SNMP module mounting structure, avoid droing, and be equipped with the buffer layer, can cushion the mobile collision of electric power terminal shell of collecting fee by oneself, protect the SNMP module.
Referring to fig. 3-4, since the two sides of the mounting structure are symmetrical, only the left portion is shown, the system further includes a voice monitoring camera mounting structure, and the voice monitoring camera mounting structure includes:
the system comprises an upper end cover 7, a sliding block 8, a guide rail 9, a support 10 and 2 anti-theft rods 12, wherein anti-theft units are arranged on the 2 anti-theft rods, and the anti-theft units on the 2 anti-theft rods are symmetrical about a vertical central line of the electric power self-service payment terminal; the lower end of the upper end cover is provided with a groove, the size of the groove is matched with the size of the top of the electric self-service payment terminal, and the guide rail is fixed on the side surface of the upper end cover and winds the upper end cover for a circle; the sliding block can slide on the guide rail, one end of the bracket is fixedly connected with the sliding block, and the other end of the bracket is fixedly connected with the shell of the voice monitoring camera 11; the upper ends of the 2 anti-theft rods are respectively fixedly connected with the left side surface and the right side surface of the upper end cover; the anti-theft unit includes: a first housing 15, a second housing 16, a first latch 17, an insertion plate 18, a rotation shaft 19, a fastening block 20, and a fixing nail 21; the anti-theft device comprises 2 anti-theft rods, fastening blocks, an insertion plate, a first shell, a second shell, a fastening block, a first horizontal fixing hole, a second horizontal fixing hole and a third horizontal fixing hole, wherein the fastening blocks are cylindrical, the fastening blocks are positioned at the inner bottom of the anti-theft rods and are in sliding connection with the inner bottom of the anti-theft rods, the upper ends of the rotation shafts penetrate through the bottoms of the anti-theft rods and are fixedly connected with the fastening blocks, the lower ends of the rotation shafts are fixedly connected with one ends of the insertion plate, the insertion plate can rotate by taking the rotation shafts as the center, the first shell and the second shell are respectively fixed on the left side and the right side of the lower end of the anti-theft rods, the horizontal center; when the other end of the inserting plate is inserted into a gap between the bottom of the electric self-service payment terminal and the ground, the center lines of the first horizontal fixing hole, the second horizontal fixing hole and the third horizontal fixing hole are overlapped; the front side of the first shell is provided with a side opening door, and a first lock catch is arranged on the side opening door; the fixing nails are used for being inserted into the first horizontal fixing hole, the second horizontal fixing hole and the third horizontal fixing hole at the same time for preventing theft; when the other end of the inserting plate is inserted into a gap between the bottom of the electric self-service payment terminal and the ground, the upper surface of the inserting plate is attached to the bottom of the electric self-service payment terminal; the thickness of the insertion plate is smaller than the gap height between the bottom of the electric self-service payment terminal and the ground, and the width of the insertion plate is smaller than the width of the bottom of the electric self-service payment terminal. Because the bottom of the self-service electric power payment terminal is provided with the wheels 14, a gap exists between the bottom of the self-service electric power payment terminal and the ground 13.
In the prior art, each payment hall, supermarket and market cover a large number of electric power self-service payment terminals, if a new electric power self-service payment terminal with all functions of the application is produced to replace the traditional electric power self-service payment terminal with huge quantity, resource waste is caused, and the cost is higher, therefore, the application is improved on the basis of the traditional electric power self-service payment terminal, the modules are added on the traditional electric power self-service payment terminal, the resource is saved, the cost is lower, the electric power self-service payment terminal is not damaged, the voice monitoring camera is installed on the self-service payment terminal through a voice monitoring camera installation structure, the voice monitoring camera installation structure does not punch or improve the self-service payment terminal, an upper end cover is sleeved on the self-service payment terminal to limit the horizontal movement of the upper end cover, then insert the clearance between electric power self-service payment terminal bottom and the ground through the board of inserting of lower extreme and restrict the removal of vertical direction, and then realized the monolithic stationary of upper end cover, and then realized the fixed of overall structure, and if need take off overall structure, need open first lock, then open first shell, will insert the staple in the fixed orifices and take out, make the axis of rotation can continue to rotate, go out the rotor plate from the clearance, then take out the upper end cover from vertical direction, this structure has not only realized not damaging self-service payment terminal, and has the theftproof effect, the camera is installed on the slider, the slider is installed on the guide rail, make the camera can rotate, nimble adjustment camera angle and direction. When the theftproof is carried out, open the hasp, open the side and open the door, take out the staple, the board is inserted in the rotation, it inserts the clearance between electric power self-service payment terminal bottom and the ground to insert the board, insert the board and insert the back, insert 3 fixed orificess realization to the axis of rotation with the staple, make and insert the spacing unable rotation of board, then close shell side door and hasp, because the upper surface that inserts the board is laminated with electric power self-service payment terminal bottom, if lift the upper end cover net then can receive the reaction force of electric power self-service payment terminal bottom, can't remove, because recess size and electric power self-service payment terminal top size match, the upper end cover can't remove at the horizontal plane, and then realized the fixed of upper end cover, the theftproof of whole structure has been realized, need not improve or punch traditional self-service payment terminal.
Wherein, in this application embodiment, 2 theftproof poles respectively with the side laminating about the self-service terminal of collecting fee of electric power, upper end cover, theftproof pole, insert the board and all adopt the bearing steel to make.
While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the invention.
It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.

Claims (9)

1. The utility model provides a remote intelligent monitoring system of self-service payment terminal of electric power which characterized in that, the system includes:
the SNMP module is installed on the electric self-service payment terminal and is used for acquiring the network on-off condition, the CPU utilization rate and the memory utilization rate information of the electric self-service payment terminal and transmitting the acquired information to the background monitoring terminal;
the serial server module is installed on the electric power self-service payment terminal and used for collecting printer operation information on the electric power self-service payment terminal, temperature and humidity information in the electric power self-service payment terminal and operation information of a coin loading machine and transmitting the collected information to the background monitoring terminal;
the voice monitoring camera is installed on the electric power self-service payment terminal and used for acquiring video and audio information within a preset range of the electric power self-service payment terminal and transmitting the acquired information to the background monitoring terminal;
the background monitoring terminal is used for analyzing and processing the information acquired by the SNMP module and the information acquired by the serial server module, displaying the information acquired by the voice monitoring camera, giving an alarm based on the analysis processing result and sending the alarm information to the preset terminal;
the system still includes the first mounting structure of pronunciation surveillance camera, the first mounting structure of pronunciation surveillance camera includes:
the anti-theft device comprises an upper end cover, a sliding block, a guide rail, a support and 2 anti-theft rods, wherein anti-theft units are arranged on the 2 anti-theft rods, and the anti-theft units on the 2 anti-theft rods are symmetrical about a vertical central line of the electric power self-service payment terminal; the lower end of the upper end cover is provided with a groove, the size of the groove is matched with the size of the top of the electric self-service payment terminal, and the guide rail is fixed on the side surface of the upper end cover and winds the upper end cover for a circle; the sliding block can slide on the guide rail, one end of the bracket is fixedly connected with the sliding block, and the other end of the bracket is fixedly connected with the shell of the voice monitoring camera; the upper ends of the 2 anti-theft rods are respectively fixedly connected with the left side surface and the right side surface of the upper end cover; the anti-theft unit includes: the device comprises a first shell, a second shell, a first lock catch, an insertion plate, a rotating shaft, a fastening block and a fixing nail; the anti-theft device comprises 2 anti-theft rods, fastening blocks, an insertion plate, a first shell, a second shell, a fastening block, a first horizontal fixing hole, a second horizontal fixing hole and a third horizontal fixing hole, wherein the fastening blocks are cylindrical, the fastening blocks are positioned at the inner bottom of the anti-theft rods and are in sliding connection with the inner bottom of the anti-theft rods, the upper ends of the rotation shafts penetrate through the bottoms of the anti-theft rods and are fixedly connected with the fastening blocks, the lower ends of the rotation shafts are fixedly connected with one ends of the insertion plate, the insertion plate can rotate by taking the rotation shafts as the center, the first shell and the second shell are respectively fixed on the left side and the right side of the lower end of the anti-theft rods, the horizontal center; when the other end of the inserting plate is inserted into a gap between the bottom of the electric self-service payment terminal and the ground, the center lines of the first horizontal fixing hole, the second horizontal fixing hole and the third horizontal fixing hole are overlapped; the front side of the first shell is provided with a side opening door, and a first lock catch is arranged on the side opening door; the fixing nails are used for being inserted into the first horizontal fixing hole, the second horizontal fixing hole and the third horizontal fixing hole at the same time for preventing theft; when the other end of the inserting plate is inserted into a gap between the bottom of the electric self-service payment terminal and the ground, the upper surface of the inserting plate is attached to the bottom of the electric self-service payment terminal; the thickness of the insertion plate is smaller than the gap height between the bottom of the electric self-service payment terminal and the ground, and the width of the insertion plate is smaller than the width of the bottom of the electric self-service payment terminal.
2. The remote intelligent monitoring system for the electric power self-service payment terminal according to claim 1, wherein a name and a password corresponding to the background monitoring terminal are set on the SNMP module, and the SNMP module is added under the view of the background monitoring terminal in an IP manner.
3. The remote intelligent monitoring system of the electric power self-service payment terminal of claim 1, wherein the serial server module collects the electric power in an RS485 bus manner:
whether the residual paper amount information of the printer on the electric power self-service payment terminal can be normally printed or not is judged;
temperature and humidity information in the electric power self-service payment terminal;
the operation information of whether the coin loading machine can load coins normally or not and the residual coin loading amount information of the coin loading machine;
and the serial server module transmits the acquired information to the monitoring system through the power intranet.
4. The remote intelligent monitoring system for the electric power self-service payment terminal according to claim 1, wherein the voice monitoring camera is an IP-based voice monitoring camera and is connected with the background monitoring terminal through an electric power intranet.
5. The remote intelligent monitoring system for the electric power self-service payment terminal according to claim 1, wherein the background monitoring terminal is specifically configured to:
analyzing the network on-off condition, the CPU utilization rate and the memory utilization rate information of the self-service electric power payment terminal, and generating alarm information when the network of the self-service electric power payment terminal is abnormal, or the CPU utilization rate is higher than a threshold value, or the memory utilization rate is higher than a threshold value;
analyzing the operation information of a printer on the electric self-service payment terminal, the temperature and humidity information in the electric self-service payment terminal and the operation information of a coin loading machine, and generating alarm information when the residual paper amount of the printer is lower than a threshold value, the printer cannot print normally, the temperature in the electric self-service payment terminal is higher than the threshold value, the humidity in the electric self-service payment terminal is higher than the threshold value, the coin loading machine cannot load coins normally, or the residual coin loading amount of the coin loading machine is lower than the threshold value;
the alarm information comprises abnormal data content and the serial number and the position information of the electric power self-service payment terminal.
6. The remote intelligent monitoring system for the electric power self-service payment terminal according to claim 1, further comprising an office terminal, wherein the office terminal queries the working state of each module of each electric power self-service payment terminal in real time through the B/S mode remote intelligent monitoring system, and can view corresponding image pictures through a voice monitoring camera.
7. The remote intelligent monitoring system for the electric power self-service payment terminal according to claim 1, wherein the background monitoring terminal can perform voice conversation on a site where the electric power self-service payment terminal is located through a voice monitoring camera.
8. The remote intelligent monitoring system for the self-service electric payment terminal of claim 1, further comprising an SNMP module mounting structure, wherein the SNMP module is mounted and fixed on the inner wall of the self-service electric payment terminal through the SNMP module mounting structure, and the SNMP module mounting structure comprises:
the adsorption plate, the buffer layer, the mounting panel, the protection chain, all be equipped with the installation screw on mounting panel front and the SNMP module, the SNMP module passes through the mounting screw and installs on the mounting panel is positive, the mounting panel is positive and the back all is equipped with the insulating layer, the adsorption plate is the electro-magnet, the adsorption plate is connected through switch and the self-service terminal power of collecting fee of electric power, the adsorption plate adsorbs on the self-service inner wall of collecting fee terminal of electric power, the buffer layer laminating is positive at the adsorption plate, the mounting panel is fixed openly at the buffer layer, the buffer layer adopts the sponge to make, protection chain one end is connected with.
9. The remote intelligent monitoring system for the electric power self-service payment terminal according to claim 1, wherein 2 anti-theft rods are respectively attached to left and right side surfaces of the electric power self-service payment terminal, and the upper end cover, the anti-theft rods and the insertion plate are all made of bearing steel.
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