CN108769240B - Intelligent dispatching command system and method - Google Patents

Intelligent dispatching command system and method Download PDF

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Publication number
CN108769240B
CN108769240B CN201810600142.XA CN201810600142A CN108769240B CN 108769240 B CN108769240 B CN 108769240B CN 201810600142 A CN201810600142 A CN 201810600142A CN 108769240 B CN108769240 B CN 108769240B
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video
audio
dispatching
information
dispatching command
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CN108769240A (en
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肖毅
郭春
罗澜涛
张邹杰
李搏
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Beijing Coolmi Technology Co ltd
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Beijing Coolmi Technology Co ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40Support for services or applications
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L19/00Speech or audio signals analysis-synthesis techniques for redundancy reduction, e.g. in vocoders; Coding or decoding of speech or audio signals, using source filter models or psychoacoustic analysis
    • G10L19/04Speech or audio signals analysis-synthesis techniques for redundancy reduction, e.g. in vocoders; Coding or decoding of speech or audio signals, using source filter models or psychoacoustic analysis using predictive techniques
    • G10L19/16Vocoder architecture
    • G10L19/167Audio streaming, i.e. formatting and decoding of an encoded audio signal representation into a data stream for transmission or storage purposes
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/10Protocols in which an application is distributed across nodes in the network
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/14Systems for two-way working
    • H04N7/141Systems for two-way working between two video terminals, e.g. videophone
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/14Systems for two-way working
    • H04N7/15Conference systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/18Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
    • H04N7/181Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast for receiving images from a plurality of remote sources

Abstract

The invention belongs to the technical field of dispatching command, and particularly relates to an intelligent dispatching command system and method, which comprises a dispatching command platform, an audio/video server, a service cluster server, a storage server and a user terminal; the user terminal comprises a video acquisition terminal and a scheduled terminal; the audio and video server is used for realizing audio and video communication between the dispatching command platform and the user terminal and storing an audio and video file in the audio and video communication process to the storage server; the service cluster server is used for sending the reported information of the video acquisition terminal to the dispatching command platform and sending the dispatching information of the dispatching command platform to the dispatched terminal. The invention carries out audio and video communication between the scheduling commander and the on-site reporting personnel and the operating personnel in a rich multimedia interaction mode, and more accurately collects, analyzes and evaluates the on-site conditions, thereby realizing the purposes of timely response, accurate command and quick decision-making and improving the efficiency of scheduling and commanding.

Description

Intelligent dispatching command system and method
Technical Field
The invention belongs to the technical field of dispatching and commanding, and particularly relates to an intelligent dispatching and commanding system and method.
Background
In the prior art, for dispatching commands of inspection and overhaul work, the dispatching command has the advantages of wide scene coverage range, long mileage, complex field condition, scattered single-post operating personnel, and the defects of frequent use of the traditional communication mode (such as more blind spots, low connection, small range and no emergency linkage), incapability of seeing the actual field condition and incapability of quickly responding.
Because the actual situation of the site cannot be seen, the scheduling commander cannot accurately predict and judge the situation of the site, so that the scheduling command is inaccurate, the cooperation of the inspection and maintenance work is not smooth, and the scheduling command efficiency is low.
Disclosure of Invention
Aiming at the defects in the prior art, the invention provides an intelligent dispatching and commanding system and method, which are characterized in that dispatching and commanding personnel carry out audio and video communication with on-site reporting personnel and operating personnel in a rich multimedia interaction mode, so that the on-site conditions are collected, analyzed and evaluated more accurately, the purposes of timely response, accurate command and quick decision making are realized, and the dispatching and commanding efficiency is improved.
In a first aspect, the invention provides an intelligent dispatching command system, which comprises a dispatching command platform, an audio and video server, a service cluster server, a storage server and a user terminal; the user terminal comprises a video acquisition terminal and a scheduled terminal;
the audio and video server is respectively communicated with the storage server, the dispatching command platform and the user terminal and is used for establishing streaming media connection between the dispatching command platform and the user terminal, realizing audio and video communication between the dispatching command platform and the user terminal and storing audio and video files in the audio and video communication process to the storage server;
the service cluster server is respectively communicated with the dispatching command platform and the user terminals, and is used for sending the reported information of the video acquisition terminal to the dispatching command platform, sending the dispatching information of the dispatching command platform to the dispatched terminal, and realizing non-audio and video communication between the dispatching command platform and the user terminals and among a plurality of user terminals.
Preferably, the audio/video server comprises a signaling service unit, an audio service unit, a video service unit and a synthesis service unit;
the signaling service unit is used for establishing streaming media connection between the user terminal and the dispatching command platform, maintaining the stability of the connection and monitoring the state of the connection;
the audio service unit is used for providing coding and decoding and compression optimization processing of audio data;
the video service unit is used for providing encoding and decoding and compression optimization processing of video data;
and the synthesis service unit is used for integrating the processed audio data and the processed video data into a complete audio and video file through calculation and optimization.
Preferably, the dispatching command platform comprises a trunking talkback unit, a real-time video unit, a line patrol positioning unit, an alarm management unit, a content management unit and a system management unit;
the system management unit is used for setting system parameters, establishing a multi-stage dispatching command center and setting the authority of different operators;
the alarm management unit is used for setting alarm rules, monitoring the set alarm rules and pushing alarm messages and giving alarm prompts when an event violating the alarm rules occurs;
the patrol scheduling unit is used for receiving the reported information of the video acquisition terminal, editing and sending scheduling information to a scheduled terminal, and performing statistical scheduling on the operating personnel in the local and nearby area;
the trunking talkback unit is used for establishing a talkback group according to the reporting personnel, the dispatching commander and the operating personnel, realizing talkback calling among talkback group members and managing the talkback group members;
the real-time video unit is used for supporting multi-user multi-channel simultaneous video, and realizing rapid automatic focusing during video through a digital image processing technology and an anti-shaking algorithm, so that the stability and the clarity of video images are guaranteed, and dangerous situations of a real-time monitoring site and the operation conditions of operation personnel are adjusted in the field operation process;
and the content management unit is used for checking the geographical position information, the historical track information and other information of the operator in the field operation process.
Preferably, the user terminal collects geographical position information in real time through a GPS device, collects audio data through a microphone, collects video data through a camera, plays a received audio file through a microphone, plays a video file through a display, and acquires information input by a user through a touch screen or a keyboard.
In a second aspect, the present invention provides an intelligent scheduling command method, which is suitable for the intelligent scheduling command system in the first aspect, and includes the following steps:
the video acquisition terminal sends reported information to the dispatching command platform through the service cluster server;
after the video acquisition terminal and the dispatching command platform are connected through streaming media through the audio and video server, the video acquisition terminal sends acquired on-site audio and video data to the dispatching command platform;
the dispatching command platform sends dispatching information to a dispatched terminal, and carries out statistical dispatching on the operating personnel in the area nearby the site;
in the field operation process, the dispatching command platform monitors the dangerous situations of the field and the operation conditions of the operating personnel in real time through the audio and video server.
Preferably, the audio-video server is configured to:
when an audio and video server receives an audio and video request of a user terminal, authentication of the video acquisition terminal and a dispatching command platform is carried out through a signaling service, the video acquisition terminal and the dispatching command platform are informed to establish streaming media connection according to IP and a port after the authentication is passed, the streaming media connection is successfully established after an agreement request fed back by the dispatching command platform is received, and the signaling service always monitors the state of the streaming media connection in the whole communication process;
if the communication is audio communication, the received audio data is coded, decoded, compressed and optimized through the audio service, and the processed audio data is sent to a receiver;
if the video communication is adopted, the received video data is subjected to coding, decoding and compression optimization processing through the video service, and the processed video data is sent to a receiver;
if audio and video communication is carried out at the same time, the processed audio data and the processed video are synthesized into a complete audio and video file through the synthesis service, and then the audio and video file is sent to a receiver.
Preferably, the dispatch command platform is configured to:
setting system parameters, establishing a multilevel dispatching command center and setting the authority of different operators;
setting an alarm rule, monitoring the set alarm rule, and pushing an alarm message and giving an alarm prompt when an event violating the alarm rule occurs;
receiving the reported information of a video acquisition terminal, editing and sending scheduling information to a scheduled terminal, and performing statistical scheduling on the operating personnel in the area nearby the site;
establishing an talkback group according to the reporting personnel, the dispatching commander and the operating personnel, realizing talkback calling among talkback group members, and managing the talkback group members;
the method supports multi-user multi-channel simultaneous video, realizes quick automatic focusing during video through a digital image processing technology and an anti-shaking algorithm, ensures the stability and the clarity of video images, and regulates and monitors the dangerous situation of a site and the operation condition of an operator in real time during the process of site operation;
and checking the geographical position information, the historical track information and other information of the operator in the field operation process.
The invention has the beneficial effects that: through abundant multimedia interaction modes, the scheduling commander carries out audio and video communication with on-site reporting personnel and operating personnel, and the on-site conditions are more accurately collected, analyzed and evaluated, so that the aims of timely response, accurate command and quick decision making are fulfilled, and the scheduling command efficiency is improved.
Drawings
In order to more clearly illustrate the detailed description of the invention or the technical solutions in the prior art, the drawings that are needed in the detailed description of the invention or the prior art will be briefly described below. Throughout the drawings, like elements or portions are generally identified by like reference numerals. In the drawings, elements or portions are not necessarily drawn to scale.
Fig. 1 is a structural diagram of an intelligent dispatching command system in the embodiment;
FIG. 2 is a flowchart of an intelligent scheduling command method in this embodiment;
FIG. 3 is a schematic block diagram of an audio/video server according to the present embodiment;
fig. 4 is a schematic block diagram of the dispatch command platform in this embodiment.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It will be understood that the terms "comprises" and/or "comprising," when used in this specification and the appended claims, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof.
It is also to be understood that the terminology used in the description of the invention herein is for the purpose of describing particular embodiments only and is not intended to be limiting. As used in the specification of the present invention and the appended claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise.
In particular implementations, the terminals described in embodiments of the invention include, but are not limited to, other portable devices such as mobile phones, laptop computers, or tablet computers having touch sensitive surfaces (e.g., touch screen displays and/or touch pads). It should also be understood that in some embodiments, the device is not a portable communication device, but is a desktop computer having a touch-sensitive surface (e.g., a touch screen display and/or touchpad).
The first embodiment is as follows:
the embodiment provides an intelligent dispatching command system, as shown in fig. 1, which includes a dispatching command platform, an audio/video server, a service cluster server, a storage server and a user terminal; the user terminals include but are not limited to video acquisition terminals and scheduled terminals;
the audio and video server is respectively communicated with the storage server, the dispatching command platform and the user terminal and is used for establishing streaming media connection between the dispatching command platform and the user terminal, realizing the audio and video communication between the dispatching command platform and the user terminal and storing audio and video files in the audio and video communication process to the storage server;
the service cluster server is respectively communicated with the dispatching command platform and the user terminals, and is used for sending the reported information of the video acquisition terminal to the dispatching command platform, sending the dispatching information of the dispatching command platform to the dispatched terminal, and realizing non-audio and video communication between the dispatching command platform and the user terminals and among a plurality of user terminals.
The terminals of the embodiment can be smart phones, IPads, computers and the like, and each terminal is provided with a scheduling system APP; the dispatching command platform can comprise a PC computer, and can also comprise a combination of a video device, an audio device and a server. In this embodiment, when performing field patrol (for example, railway patrol, electric line patrol, etc.), the reporting staff finds an abnormal situation or encounters an emergency, opens the scheduling system APP on the video acquisition terminal, and sends reporting information to the scheduling command platform through the service cluster server, where the reporting information includes, but is not limited to, reporting staff information, reported geographical location information, etc., and the scheduling command platform knows where a dangerous situation occurs after seeing the reporting information. And then the video acquisition terminal establishes streaming media connection with the dispatching management platform through the audio and video server to carry out audio and video communication, acquires the on-site audio and video data in real time and transmits the on-site audio and video data to the dispatching command platform, a dispatching command person of the dispatching command platform can more accurately know the on-site situation through audio and video, more accurately analyzes and evaluates the on-site situation, judges which and how many working persons are needed, searches the working persons near the on-site according to the geographical position information uploaded by the dispatching terminal in real time, and transmits dispatching information to the dispatching terminal near the on-site, so that the working persons near the on-site are dispatched, and can be rescued even if arriving at the on-site. In the field operation process, the dispatching command platform monitors the dangerous situations of the field and the operation conditions of the operating personnel in real time through the audio and video server.
As shown in fig. 2, the audio/video server includes, but is not limited to, a signaling service unit, an audio service unit, a video service unit, and a composition service unit;
the signaling service unit is used for establishing streaming media connection between the user terminal and the dispatching command platform, maintaining the stability of the connection and monitoring the state of the connection;
the audio service unit is used for providing coding and decoding and compression optimization processing of audio data;
the video service unit is used for providing encoding and decoding and compression optimization processing of video data;
and the synthesis service unit is used for integrating the processed audio data and the processed video data into a complete audio and video file through calculation and optimization.
In the acquisition or operation engineering, when an audio and video server receives an audio and video request of a user terminal, the audio and video server authenticates the video acquisition terminal and a dispatching command platform through a signaling service, after the authentication is passed, the video acquisition terminal and the dispatching command platform are informed to establish streaming media connection according to an IP and a port, after an agreement request fed back by the dispatching command platform is received, the streaming media connection is successfully established, and in the whole communication process, the signaling service always monitors the state of the streaming media connection; if the communication is audio communication, the received audio data is coded, decoded, compressed and optimized through the audio service, and the processed audio data is sent to a receiver; if the video communication is adopted, the received video data is subjected to coding, decoding and compression optimization processing through the video service, and the processed video data is sent to a receiver; if audio and video communication is carried out at the same time, the processed audio data and the processed video are synthesized into a complete audio and video file through the synthesis service, and then the audio and video file is sent to a receiver.
As shown in fig. 3, the dispatching command platform includes, but is not limited to, a trunking intercom unit, a real-time video unit, a line patrol positioning unit, an alarm management unit, a content management unit, and a system management unit;
and the system management unit is used for setting system parameters, establishing a multistage dispatching command center and setting the authority of different operators. The embodiment can be divided into multi-stage dispatching command, for example, the dispatching command platform comprises two stages of dispatching command centers, the first stage dispatching command center sends dispatching instructions to the second stage dispatching command center, the second stage dispatching command center sends dispatching information to the terminal to be dispatched, and the dispatching command centers of the same stage are mutually independent. Different authorities are set for dispatching commanders of different dispatching command centers and operators in actual operation.
And the alarm management unit is used for setting alarm rules, monitoring the set alarm rules and pushing alarm messages and giving alarm prompts when an event violating the alarm rules occurs. The alarm message and the alarm prompt are not only used for reminding the scheduling commander, but also sent to the scheduled terminal of the corresponding operator for reminding the operator.
And the patrol scheduling unit is used for receiving the reported information of the video acquisition terminal, editing and sending scheduling information to the scheduled terminal, and performing statistical scheduling on the operating personnel in the local and nearby area.
The trunking talkback unit is used for establishing a talkback group according to the reporting personnel, the dispatching commander and the operating personnel, realizing talkback calling among talkback group members and managing the talkback group members. The cluster talkback function comprises single call, group call, selective call, monitoring, forced insertion, forced removal, speech forbidding, roll calling and voice consultation, can manage (add, delete, change and check) talkback groups and talkback group members, supports newly-added temporary groups and map selection personnel group establishment, can manage group member information and supports priority setting of the speaking right of the group members. By adopting 4G public network talkback, the delay is within 200ms, and the talkback has no delay, thereby solving the problems of traditional public network talkback delay and disconnection.
The real-time video unit is used for supporting multi-user multi-channel simultaneous video, and realizing rapid automatic focusing during video through a digital image processing technology and an anti-shaking algorithm, so that the stability and the clarity of video images are guaranteed, and dangerous situations of a real-time monitoring site and the operation conditions of operation personnel are adjusted in the field operation process; the method is also used for supporting access of multi-form terminals such as handheld terminals and monitoring cameras, video consultation, video calling and video parameter adjustment.
And the content management unit is used for checking the geographical position information, the historical track information and other information of the operator in the field operation process. In the operation process, operating personnel, vehicles and equipment send geographic position information to the dispatching command platform through the service cluster server through real-time positioning, the dispatching command platform can check the geographic position information, historical track information and other information, the other information comprises time information, weather information and the like, and audio and video data are sent to the dispatching command platform through the audio and video server. The geographic position information and the historical track information can be graphically interacted on the map, and the cooperative interaction of multimedia such as characters, pictures, audio, video and the like is realized. Thereby knowing the field situation in real time. The content management unit may also perform operations such as deletion, download, modification, playback, and the like.
The user terminal collects geographical position information in real time through the GPS device, collects audio data through the microphone, collects video data through the camera, plays received audio files through the loudspeaker, plays the video files through the display and acquires information input by a user through the touch screen or the keyboard. The user terminal can upload data, check information, delete information and the like according to the authority.
In conclusion, through rich multimedia interaction modes, the scheduling commander performs audio and video communication with on-site reporting personnel and operating personnel, so that the on-site conditions are more accurately collected, analyzed and evaluated, the purposes of timely response, accurate command and quick decision making are realized, and the scheduling and commanding efficiency is improved.
The second embodiment:
the embodiment provides an intelligent scheduling-based commanding method, which is applicable to the intelligent scheduling-based commanding system in the first aspect, and as shown in fig. 4, the method includes the following steps:
and S1, the video acquisition terminal sends the report information to the dispatching command platform through the service cluster server.
And S2, after the video acquisition terminal and the dispatching command platform are connected by streaming media through the audio/video server, the video acquisition terminal sends the acquired on-site audio/video data to the dispatching command platform.
And S3, the dispatching command platform sends dispatching information to the dispatched terminal, and the statistical dispatching is carried out on the operators in the nearby area of the site.
And S4, in the field operation process, the dispatching command platform monitors the dangerous situation of the field and the operation condition of the operation personnel in real time through the audio and video server.
The terminals in the embodiment can be smart phones, IPads, computers and the like, and each terminal is provided with a scheduling system APP; the dispatching command platform can be a PC computer, and can also comprise a combination of video equipment, audio equipment and a server. In this embodiment, when performing field patrol (for example, railway patrol, electric line patrol, etc.), the reporting staff finds an abnormal situation or encounters an emergency, opens the scheduling system APP on the video acquisition terminal, and sends reporting information to the scheduling command platform through the service cluster server, where the reporting information includes, but is not limited to, reporting staff information, reported geographical location information, etc., and the scheduling command platform knows where a dangerous situation occurs after seeing the reporting information. And then the video acquisition terminal establishes streaming media connection with the dispatching management platform through the audio and video server to carry out audio and video communication, acquires the on-site audio and video data in real time and transmits the on-site audio and video data to the dispatching command platform, a dispatching command person of the dispatching command platform can more accurately know the on-site situation through audio and video, more accurately analyzes and evaluates the on-site situation, judges which and how many working persons are needed, searches the working persons near the on-site according to the geographical position information uploaded by the dispatching terminal in real time, and transmits dispatching information to the dispatching terminal near the on-site, so that the working persons near the on-site are dispatched, and can be rescued even if arriving at the on-site. In the field operation process, the dispatching command platform monitors the dangerous situations of the field and the operation conditions of the operating personnel in real time through the audio and video server.
In the acquisition or operation engineering, when an audio and video server receives an audio and video request of a user terminal, the audio and video server authenticates the video acquisition terminal and a dispatching command platform through a signaling service, after the authentication is passed, the video acquisition terminal and the dispatching command platform are informed to establish streaming media connection according to an IP and a port, after an agreement request fed back by the dispatching command platform is received, the streaming media connection is successfully established, and in the whole communication process, the signaling service always monitors the state of the streaming media connection;
if the communication is audio communication, the received audio data is coded, decoded, compressed and optimized through the audio service, and the processed audio data is sent to a receiver;
if the video communication is adopted, the received video data is subjected to coding, decoding and compression optimization processing through the video service, and the processed video data is sent to a receiver;
if audio and video communication is carried out at the same time, the processed audio data and the processed video are synthesized into a complete audio and video file through the synthesis service, and then the audio and video file is sent to a receiver.
The dispatching command platform of the embodiment has multiple functions, which are as follows:
setting system parameters, establishing a multilevel dispatching command center and setting the authority of different operators. The embodiment can be divided into multi-stage dispatching command, if the dispatching command platform comprises two stages of dispatching command centers, the first stage dispatching command center sends dispatching instructions to the second stage dispatching command center, the second stage dispatching command center sends dispatching information to the dispatched terminal, and the dispatching command centers of the same stage are mutually independent. Different authorities are set for dispatching commanders of different dispatching command centers and operators in actual operation.
And setting an alarm rule, monitoring the set alarm rule, and pushing an alarm message and giving an alarm prompt when an event violating the alarm rule occurs. The alarm message and the alarm prompt are not only used for reminding the scheduling commander, but also sent to the scheduled terminal of the corresponding operator for reminding the operator.
And receiving the reported information of the video acquisition terminal, editing and sending scheduling information to the scheduled terminal, and performing statistical scheduling on the operating personnel in the area nearby the site.
And establishing an talkback group according to the reporting personnel, the dispatching commander and the operating personnel, realizing talkback calling among talkback group members, and managing the talkback group members. The cluster talkback function comprises single call, group call, selective call, monitoring, forced insertion, forced removal, speech forbidding, roll calling and voice consultation, can manage (add, delete, change and check) talkback groups and talkback group members, supports newly-added temporary groups and map selection personnel group establishment, can manage group member information and supports priority setting of the speaking right of the group members. By adopting 4G public network talkback, the delay is within 200ms, and the talkback has no delay, thereby solving the problems of traditional public network talkback delay and disconnection.
The method supports multi-user multi-channel simultaneous video, realizes quick automatic focusing during video through a digital image processing technology and an anti-shaking algorithm, ensures the stability and the clarity of video images, and regulates and monitors the dangerous situation of a site and the operation condition of an operator in real time during the process of site operation; the method is also used for supporting access of multi-form terminals such as handheld terminals and monitoring cameras, video consultation, video calling and video parameter adjustment.
And checking the geographical position information, the historical track information and other information of the operator in the field operation process. In the operation process, operating personnel, vehicles and equipment send geographic position information to the dispatching command platform through the service cluster server through real-time positioning, the dispatching command platform can check the geographic position information, historical track information and other information, the other information comprises time information, weather information and the like, and audio and video data are sent to the dispatching command platform through the audio and video server. The geographic position information and the historical track information can be graphically interacted on the map, and the cooperative interaction of multimedia such as characters, pictures, audio, video and the like is realized. Thereby knowing the field situation in real time. The content management unit may also perform operations such as deletion, download, modification, playback, and the like.
In conclusion, through rich multimedia interaction modes, the scheduling commander performs audio and video communication with on-site reporting personnel and operating personnel, so that the on-site conditions are more accurately collected, analyzed and evaluated, the purposes of timely response, accurate command and quick decision making are realized, and the scheduling and commanding efficiency is improved.
Those of ordinary skill in the art will appreciate that the various illustrative modules and method steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both, and that the various illustrative components and steps have been described above generally in terms of their functionality in order to clearly illustrate the interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
In the several embodiments provided in this application, it should be understood that the described systems and methods may be implemented in other ways. For example, the above-described embodiments of the systems and methods are merely illustrative, and for example, the division of the modules and steps into only one logical division may be implemented in practice in another way, e.g., multiple modules or components may be combined or integrated into another system, or some features may be omitted, or not implemented.
Finally, it should be noted that: the above embodiments are only used to illustrate the technical solution of the present invention, and not to limit the same; while the invention has been described in detail and with reference to the foregoing embodiments, it will be understood by those skilled in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; such modifications and substitutions do not depart from the spirit and scope of the present invention, and they should be construed as being included in the following claims and description.

Claims (5)

1. An intelligent scheduling command system is characterized by comprising a scheduling command platform, an audio and video server, a service cluster server, a storage server and a user terminal; the user terminal comprises a video acquisition terminal and a scheduled terminal;
the audio and video server is respectively communicated with the storage server, the dispatching command platform and the user terminal and is used for establishing streaming media connection between the dispatching command platform and the user terminal, realizing the audio and video communication between the dispatching command platform and the user terminal and storing audio and video files in the audio and video communication process to the storage server;
the service cluster server is respectively communicated with the scheduling command platform and the user terminals, and is used for sending the reported information of the video acquisition terminal to the scheduling command platform, sending the scheduling information of the scheduling command platform to the scheduled terminal, and realizing non-audio and video communication between the scheduling command platform and the user terminals and among a plurality of user terminals;
the audio and video server comprises a signaling service unit, an audio service unit, a video service unit and a synthesis service unit;
the signaling service unit is used for establishing streaming media connection between the user terminal and the dispatching command platform, maintaining the stability of the connection and monitoring the state of the connection;
the audio service unit is used for providing coding and decoding and compression optimization processing of audio data;
the video service unit is used for providing encoding and decoding and compression optimization processing of video data;
and the synthesis service unit is used for integrating the processed audio data and the processed video data into a complete audio and video file through calculation and optimization.
The dispatching command platform comprises a trunking talkback unit, a real-time video unit, a patrol dispatching unit, an alarm management unit, a content management unit and a system management unit;
the system management unit is used for setting system parameters, establishing a multi-stage dispatching command center and setting the authority of different operators;
the alarm management unit is used for setting alarm rules, monitoring the set alarm rules and pushing alarm messages and giving alarm prompts when an event violating the alarm rules occurs;
the patrol scheduling unit is used for receiving the reported information of the video acquisition terminal, editing and sending scheduling information to a scheduled terminal, and performing statistical scheduling on the operating personnel in the local and nearby area;
the trunking talkback unit is used for establishing a talkback group according to the reporting personnel, the dispatching commander and the operating personnel, realizing talkback calling among talkback group members and managing the talkback group members;
the real-time video unit is used for supporting multi-user multi-channel simultaneous video, and realizing rapid automatic focusing during video through a digital image processing technology and an anti-shaking algorithm, so that the stability and the clarity of video images are guaranteed, and dangerous situations and the operation conditions of operating personnel on the spot are monitored in real time in the field operation process;
and the content management unit is used for checking the geographical position information, the historical track information and other information of the operator in the field operation process.
2. The intelligent scheduling-based command system of claim 1, wherein the user terminal collects geographical location information in real time through a GPS device, collects audio data through a microphone, collects video data through a camera, plays a received audio file through a microphone, plays a video file through a display, and obtains information input by a user through a touch screen or a keyboard.
3. An intelligent scheduling command method is applicable to the intelligent scheduling command system according to any one of claims 1-2, and is characterized by comprising the following steps:
the video acquisition terminal sends reported information to the dispatching command platform through the service cluster server;
after the video acquisition terminal and the dispatching command platform are connected through streaming media through the audio and video server, the video acquisition terminal sends acquired on-site audio and video data to the dispatching command platform;
the dispatching command platform sends dispatching information to the dispatched terminal, and statistical dispatching is carried out on the operating personnel in the nearby area of the site;
in the field operation process, the dispatching command platform monitors the dangerous situations of the field and the operation conditions of the operating personnel in real time through the audio and video server.
4. The intelligent scheduling command method according to claim 3, wherein the audio/video server is configured to:
when an audio and video server receives an audio and video request of a user terminal, authentication of the video acquisition terminal and a dispatching command platform is carried out through a signaling service, the video acquisition terminal and the dispatching command platform are informed to establish streaming media connection according to IP and a port after the authentication is passed, the streaming media connection is successfully established after an agreement request fed back by the dispatching command platform is received, and the signaling service always monitors the state of the streaming media connection in the whole communication process;
if the communication is audio communication, the received audio data is coded, decoded, compressed and optimized through the audio service, and the processed audio data is sent to a receiver;
if the video communication is adopted, the received video data is subjected to coding and decoding and compression optimization processing through the video service, and the processed video data is sent to a received party;
if audio and video communication is carried out at the same time, the processed audio data and the processed video are synthesized into a complete audio and video file through the synthesis service, and then the audio and video file is sent to a receiver.
5. The intelligent scheduling commanding method according to claim 4, wherein the scheduling commanding platform is used for:
setting system parameters, establishing a multilevel dispatching command center and setting the authority of different operators;
setting an alarm rule, monitoring the set alarm rule, and pushing an alarm message and giving an alarm prompt when an event violating the alarm rule occurs;
receiving the reported information of a video acquisition terminal, editing and sending scheduling information to a scheduled terminal, and performing statistical scheduling on the operating personnel in the area nearby the site;
establishing an talkback group according to the reporting personnel, the dispatching commander and the operating personnel, realizing talkback calling among talkback group members, and managing the talkback group members;
the method supports multi-user multi-channel simultaneous video, realizes quick automatic focusing during video through a digital image processing technology and an anti-shaking algorithm, ensures the stability and the clarity of video images, and regulates and monitors the dangerous situation of a site and the operation condition of an operator in real time during the process of site operation;
and checking the geographical position information, the historical track information and other information of the operator in the field operation process.
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