CN107491641B - Method and device for selecting hospital talk room - Google Patents

Method and device for selecting hospital talk room Download PDF

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CN107491641B
CN107491641B CN201710700698.1A CN201710700698A CN107491641B CN 107491641 B CN107491641 B CN 107491641B CN 201710700698 A CN201710700698 A CN 201710700698A CN 107491641 B CN107491641 B CN 107491641B
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operating room
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room
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CN107491641A (en
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于研文
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Qingdao Hisense Medical Equipment Co Ltd
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Qingdao Hisense Medical Equipment Co Ltd
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Abstract

The invention discloses a method and a device for selecting a hospital talk room, and belongs to the technical field of hospital informatization. The method comprises the following steps: when a conversation instruction is received, determining the operating room identifier of the operating room in which the operating room is currently located; selecting a target conversation room which corresponds to the operating room, is in an idle state and has the highest priority level currently from the deployed conversation rooms on the basis of the operating room identification; wherein, the priority is determined according to the distance between the operating room and the conversation, and the priority is in negative correlation with the distance between the operating room and the conversation; and determining the target conversation room as the conversation room which needs to be communicated with the operating room currently. Therefore, when the communication is carried out, the family members of the patient can reach the conversation room in the shortest time to communicate with the doctor, the time is saved, and the effective utilization rate of the conversation room is improved.

Description

Method and device for selecting hospital talk room
Technical Field
The invention relates to the technical field of hospital informatization, in particular to a method and a device for selecting hospital talk rooms.
Background
In a hospital operating room, a doctor may encounter special situations during the operation of a patient, and needs to communicate with the family members of the patient. In this case, the doctor may select a talk room currently in an idle state through the terminal in the operating room, and make a call with the family of the patient through a remote video created by the terminal in the operating room and the terminal in the selected talk room. For ease of explanation, the terminal in the operating room will be referred to herein as the first terminal.
In the related art, the first terminal may receive a talk instruction issued by a doctor, and when the talk instruction is received, the talkrooms may be selected in an order in a stored list of talkrooms, wherein the list of talkrooms is generally arranged in order of floor and room numbers of the talkrooms. When the currently selected talk-spurt is in the use state, the first terminal may select a next talk-spurt among the talk-spurts in the list, and so on until the selected talk-spurt is in the idle state, the first terminal determines the talk-spurt in the idle state as the target talk-spurt. The patient's family members may then communicate with the doctor during the target conversation.
However, in practical applications, multiple sessions in a hospital are often in different locations. When the patient's family members often wait in the waiting area of the operating room during the operation, if the talk room selected by the first terminal is not on the same floor as the operating room or the talk room selected by the first terminal is on a floor but far away from the operating room, the patient's family members will need to spend a lot of time searching for and reaching the talk room, which is not only disadvantageous to the effective utilization of the talk room, but also may delay the effective treatment time.
Disclosure of Invention
In order to solve the problem that the family members of the patient need to spend a large amount of time to reach the talk room when the talk room selected in the related art is far away from the operating room, the embodiment of the invention provides a method and a device for selecting the talk room in the hospital. The technical scheme is as follows:
in a first aspect, a method for selecting hospital talk rooms is provided, the method comprising:
when a conversation instruction is received, determining the operating room identifier of the operating room in which the operating room is currently located;
selecting a target conversation room which corresponds to the operating room, is in an idle state and has the highest priority level currently from the deployed conversation rooms on the basis of the operating room identification;
wherein the priority is determined according to the distance between the operating room and the conversation, and the priority is in a negative correlation relation with the distance between the operating room and the conversation;
and determining the target conversation room as the conversation room which needs to be communicated with the operating room currently.
Optionally, the determining the operating room identifier of the currently located operating room includes:
acquiring a current position coordinate;
and based on the acquired position coordinates, determining the operating room identifier corresponding to the position coordinates from the corresponding relation between the stored position coordinate range and the operating room identifier.
Optionally, the selecting, from the deployed talkrooms, a target talkroom corresponding to the operating room, which is currently in an idle state and has the highest priority, based on the operating room identifier includes:
acquiring an inter-conversation identifier which corresponds to the operating room identifier and of which the current state is an idle state from the stored correspondence among the operating room identifier, the inter-conversation identifier, the current state of the inter-conversation and the priority;
selecting a corresponding inter-conversation mark with the highest priority from the acquired inter-conversation marks;
and determining the inter-conversation corresponding to the selected inter-conversation identification as the target inter-conversation.
Optionally, the selecting, from the deployed talkrooms, a target talkroom corresponding to the operating room, which is currently in an idle state and has the highest priority, based on the operating room identifier includes:
acquiring an inter-conversation identifier, a current state of the inter-conversation and a priority corresponding to the operating room identifier from the stored correspondence among the operating room identifier, the inter-conversation identifier, the current state of the inter-conversation and the priority;
sequencing the obtained inter-conversation identifications according to the corresponding priority from high to low;
making i equal to 1, and acquiring an ith inter-conversation identifier in the sequencing result;
determining the inter-conversation corresponding to the ith inter-conversation identifier as the target inter-conversation when the current state of the inter-conversation corresponding to the ith inter-conversation identifier is an idle state;
and when the current state of the inter-conversation corresponding to the ith inter-conversation identifier is not in an idle state, enabling i to be i +1, and returning to the step of acquiring the ith inter-conversation identifier in the sequencing result.
Optionally, before selecting, from the deployed talkrooms, a target talkroom corresponding to the operating room and currently in an idle state and having a highest priority based on the operating room identifier, the method further includes:
acquiring the position coordinates and the corresponding operating room identification of the operating room, and acquiring the position coordinates and the corresponding inter-conversation identification of the deployed inter-conversation;
calculating a distance between the operating room and the conversation based on the position coordinates of the operating room and the position coordinates of the conversation;
sorting the calculated distances in the order from small to large, and setting the priorities of the conversations in sequence from high to low according to the sorting result;
acquiring a current state between the conversations, wherein the current state comprises an idle state and a use state;
and correspondingly storing the operating room identification, the inter-conversation identification, the current state and the priority of the inter-conversation.
In a second aspect, there is provided a hospital talk room selection apparatus, the apparatus comprising:
the first determination module is used for determining the operating room identifier of the operating room where the operating room is located when the conversation instruction is received;
a selection module, configured to select, from deployed talkrooms, a target talkroom corresponding to the operating room, which is currently in an idle state and has a highest priority, based on the operating room identifier;
wherein the priority is determined according to the distance between the operating room and the conversation, and the priority is in a negative correlation relation with the distance between the operating room and the conversation;
and the second determining module is used for determining the target conversation room as the conversation room which needs to be communicated with the operating room currently.
Optionally, the first determining module includes:
the first obtaining submodule is used for obtaining the current position coordinate;
and the first determining submodule is used for determining the operating room identifier corresponding to the position coordinate from the corresponding relation between the stored position coordinate range and the operating room identifier on the basis of the acquired position coordinate.
Optionally, the selection module comprises:
the second acquisition sub-module is used for acquiring the inter-conversation identifier which corresponds to the operating room identifier and is in an idle state in the current state of the inter-conversation from the stored corresponding relation among the operating room identifier, the inter-conversation identifier, the current state of the inter-conversation and the priority;
the selection submodule is used for selecting the corresponding inter-conversation mark with the highest priority from the acquired inter-conversation marks;
and the second determining submodule is used for determining the inter-conversation corresponding to the selected inter-conversation identification as the target inter-conversation.
Optionally, the selection module comprises:
the third obtaining sub-module is used for obtaining the inter-conversation identification, the current state and the priority corresponding to the operating room identification from the stored corresponding relationship among the operating room identification, the inter-conversation identification, the current state of the inter-conversation and the priority;
the sequencing submodule is used for sequencing the acquired inter-conversation identifications from high to low according to the corresponding priority;
a fourth obtaining sub-module, configured to make i equal to 1, and obtain an ith inter-conversation identifier in the ranking result;
a third determining sub-module, configured to determine, as the target conversation, a conversation corresponding to the ith conversation identifier when a current state of the conversation corresponding to the ith conversation identifier is an idle state;
and a fourth determining sub-module, configured to, when the current state of the inter-conversation corresponding to the ith inter-conversation identifier is not an idle state, set i to i +1, and return to the step of obtaining the ith inter-conversation identifier in the sorting result.
Optionally, the apparatus further comprises:
a first acquisition module, configured to acquire the position coordinates of the operating room and a corresponding operating room identifier, and acquire the position coordinates of a deployed inter-conversation and a corresponding inter-conversation identifier;
a calculation module for calculating a distance between the operating room and the talk room based on the position coordinates of the operating room and the position coordinates of the talk room;
the setting module is used for sequencing the calculated distances from small to large and setting the priorities of the conversations from high to low according to the sequencing result;
a second obtaining module, configured to obtain a current state between the conversations, where the current state includes an idle state and a use state;
and the storage module is used for correspondingly storing the operating room identifier, the inter-conversation identifier, the current state and the priority of the inter-conversation.
In a third aspect, a computer-readable storage medium is provided, having stored thereon instructions which, when executed by a processor, implement the steps of any of the methods of the first aspect described above.
In a fourth aspect, there is provided a computer program product containing instructions which, when run on a computer, cause the computer to perform the method of selecting a hospital talk room according to the first aspect described above.
The technical scheme provided by the embodiment of the invention has the following beneficial effects: after receiving the talk instruction, the operating room identifier of the operating room in which the patient is currently located can be determined, and the talk room with the closest distance to the operating room corresponding to the operating room identifier in the talk room in the idle state is selected according to the operating room identifier, so that when the patient is in a talk, the family members of the patient can reach the talk room in the shortest time to communicate with a doctor, the time is saved, and the effective utilization rate of the talk room is improved.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the description of the embodiments will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.
FIG. 1 is a system architecture diagram of a method for selecting hospital sessions according to an embodiment of the present invention;
FIG. 2A is a flow chart of a method for selecting between hospital sessions according to an embodiment of the present invention;
FIG. 2B is a flow chart of another method for selecting hospital sessions according to an embodiment of the present invention;
FIG. 3A is a block diagram of a hospital talk room selection device provided by an embodiment of the present invention;
FIG. 3B is a block diagram of a first determining module according to an embodiment of the invention;
FIG. 3C is a block diagram of a selection module provided by embodiments of the present invention;
FIG. 3D is a block diagram of a selection module provided by embodiments of the invention;
FIG. 3E is a block diagram of a hospital talk room selection apparatus according to an embodiment of the present invention;
fig. 4 is a schematic structural diagram of a selection device for hospital talk room according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, embodiments of the present invention will be described in detail with reference to the accompanying drawings.
Before explaining the embodiments of the present invention in detail, an application scenario related to the embodiments of the present invention will be described.
With the development of hospital informatization and digitization, various advanced communication technologies and information processing technologies are used in medical procedures. In hospital operating rooms, doctors may encounter special situations during the operation of patients. For example, when an accident occurs during the operation and some unconventional operation measures need to be taken, the doctor needs to inform the family members of the patient of the operation condition and can further perform the operation after obtaining the consent and confirmation of the family members of the patient, so as to avoid doctor-patient disputes and ensure the right of awareness of the family members of the patient. In this case, since the doctor is currently in the sterile operating room, if the doctor goes out of the operating room to communicate with the family members of the patient, the doctor needs to perform a sterilization operation or the like when entering the operating room again, thereby delaying valuable treatment time of the patient. Based on this, in order to facilitate communication between the doctor and the family members of the patient, currently, a plurality of talk rooms are deployed in the hospital, and when the doctor needs to communicate with the family members of the patient during the operation, the doctor can select an idle talk room through a terminal in the operating room and inform the family members of the patient to enter the selected talk room to communicate with the selected talk room. The method for selecting the hospital talk room provided by the embodiment of the invention can be used for selecting one talk room from a plurality of talk rooms so as to realize communication between doctors and family members of patients.
Fig. 1 is a system architecture diagram of a method for selecting hospital talk rooms according to an embodiment of the present invention. As shown in fig. 1, the system includes a first terminal 101, a second terminal 102, and an audio device 103. Wherein the first terminal 101 may be a terminal in an operating room, the second terminal 102 may be a terminal in a talk room, and the audio device 103 may be an audio device disposed outside the operating room. The first terminal 101 may communicate with the second terminal 102, and the first terminal 101 may also communicate with the audio device 103.
In the embodiment of the present invention, the first terminal 101 may be configured to execute the hospital talk room selection method provided by the embodiment of the present invention, and after the first terminal 101 determines the talk room, the first terminal 101 may initiate a remote video to a second terminal within the determined talk room, and at the same time, the first terminal 101 may further transmit talk room information and a play instruction to the audio device 103, and the audio device 103 may broadcast the determined talk room to the patient's family members according to the received talk room information to remind the patient's family members to enter the talk room to perform the remote video with the first terminal 101 through the second terminal 102.
It should be noted that the first terminal 101 and the second terminal 102 may be a desktop computer, a laptop computer, a palmtop computer, a mobile phone, a tablet computer, a wireless terminal device, or other communication devices. The audio device 103 may be a device having an information processing capability and an audio playing function, for example, the audio device 103 may be any one of the terminals described above, and of course, the audio device 103 may also be a sound device having a wireless connection function, and the embodiment of the present invention is not limited in detail herein.
After the application scenario and the related system architecture of the embodiment of the present invention are introduced, the method for selecting hospital conversations provided by the embodiment of the present invention is explained in detail next.
Fig. 2A is a flowchart of a method for selecting hospital talk rooms, which can be applied to the first terminal shown in fig. 1, according to an embodiment of the present invention, and with reference to fig. 2A, the method includes the following steps:
step 201 a: when a talk instruction is received, an operating room identification of an operating room in which the operating room is currently located is determined.
Step 202 a: and selecting a target conversation corresponding to the operating room and having the highest priority level and being in an idle state from the deployed conversations based on the operating room identification, wherein the priority level is determined according to the distance between the operating room and the conversation, and the priority level is in a negative correlation relation with the distance between the operating room and the conversation.
In an embodiment of the present invention, a target conversation room which is currently in an idle state and has the highest priority may be selected from among the conversation rooms based on the operating room identifier, wherein the priority is in a negative correlation with the distance between the operating room and the conversation room, that is, the higher the priority, the closer the distance between the operating room and the conversation room. Therefore, the selected target inter-conversation is actually the inter-conversation closest to the operating room among the inter-conversations currently in the idle state.
Step 203 a: and determining the target conversation room as the conversation room which needs to be communicated with the operating room currently.
By communicating the target conversation room with the operating room, the family members of the patient can spend the shortest time reaching the target conversation room to communicate with the doctor, thereby saving time.
In the embodiment of the invention, after receiving the talk instruction, the operating room identifier of the operating room currently located can be determined, and the talk room with the closest distance to the operating room corresponding to the operating room identifier in the talk room currently in the idle state is selected according to the operating room identifier, so that when the talk is carried out, the family members of the patient can reach the talk room in the shortest time to communicate with the doctor, the time is saved, and the effective utilization rate of the talk room is improved.
Fig. 2B is a flowchart of a method for selecting hospital talk according to an embodiment of the present invention, which may be applied to the first terminal shown in fig. 1, and referring to fig. 2B, the method includes:
step 201 b: the method comprises the steps of obtaining position coordinates of an operating room and corresponding operating room identifications, and obtaining position coordinates of at least two of deployed talkrooms and corresponding talkroom identifications.
Typically, a hospital will have multiple talk rooms and multiple operating rooms deployed. Taking one of the operating rooms as an example, the terminal may obtain the position coordinates of the operating room and the corresponding operating room identifier. Thereafter, the terminal may obtain position coordinates and corresponding inter-conversation identities of at least two of the deployed inter-conversations. Specifically, the terminal may acquire the position coordinates of all the inter-talk spaces and the corresponding inter-talk identifiers in the deployed inter-talk spaces, and may acquire the position coordinates of some of the inter-talk spaces and the corresponding inter-talk identifiers in the deployed inter-talk spaces.
For example, in consideration of the division of different departments in a hospital, it may be possible that different departments have a conversation room belonging to their own department, and in this case, the first terminal may determine the department to which the operating room belongs based on the operating room identifier, and acquire the position coordinates of the conversation room belonging to the department and the corresponding conversation room identifier among the deployed conversation rooms. Alternatively, considering that if there are a large number of floors between the operating room and the talk room, for example, 10 floors between the operating room and the talk room, the allocation of the talk room to the operating room may not be considered, that is, the first terminal may determine the floor where the operating room is located according to the operating room identifier and acquire the position coordinates and the corresponding talk room identifier of at least two talk rooms having the number of floors between the operating room and the number of floors smaller than the preset threshold.
Step 202 b: for any of at least two speaking rooms, a distance between the operating room and the speaking room is calculated based on the position coordinates of the operating room and the position coordinates of the speaking room.
After acquiring the position coordinates and the operating room identifier of the operating room, and the position coordinates and the corresponding inter-talk identifiers of at least two of the deployed inter-talks, taking an operating room as an example, the first terminal may calculate the distance between the operating room and the inter-talks by using the position coordinates of the operating room and the position coordinates of the inter-talks.
Wherein, for any one of the at least two dialogues, when the dialogue is located on the same floor as the operating room, it is assumed that the position coordinate of the operating room is (x)0,y0,z0) The position coordinate between the conversations is (x)1,y1,z1) At this time, z0=z1The first terminal may calculate a distance between the operating room and the conversation by the following formula (1).
Figure BDA0001380275550000081
Where d is the distance between the operating room and the conversation.
Alternatively, when the talk room is on a different floor from the operating room, the first terminal may further acquire a horizontal position coordinate (x) of the landing before calculating the distance between the talk room and the operating room2,y2) Then, the first terminal may calculate a distance between the operating room and the talk room by the following equations (2) to (4) based on the position coordinates of the talk room, the position coordinates of the operating room, and the horizontal position coordinates of the stairway.
d=k*h+l (2)
h=|z0-z1| (3)
Figure BDA0001380275550000082
Where d is the distance between the operating room and the conversation and k is a coefficient.
It should be noted that the coefficient k may be predetermined according to the designed inter-floor distance and the designed stair slope of the building in which the operating room and the talk room are located, for example, when the inter-floor height distance is 2.5 m and the stair slope is 30 degrees, k may be 5.
Step 203 b: and sequencing the at least two distances obtained by calculation from small to large, and setting the priority between at least two conversations in sequence from high to low according to the sequencing result.
After calculating the distances between the operating room and the at least two conversations by the above method, taking one of the operating rooms as an example, the first terminal may sort the distances between the operating room and the at least two conversations in order from small to large, and then set the priority between the at least two conversations according to the sorting result from high to low. That is, among the at least two dialogues, the priority of the dialog having the smallest distance from the operating room is set to be the highest, and so on, and the priority of each dialog is set in turn.
Step 204 b: the current state between at least two conversations is obtained, wherein the current state between the conversations comprises an idle state and a use state.
Wherein the second terminal in the at least two talk spurts may actively transmit its current status to the first terminal, of course, the second terminal in the at least two talk spurts may also synchronize its current status to the server in real time, and the first terminal in the operating room may acquire the current status of the at least two talk spurts from the server.
It should be noted that step 204b may be executed simultaneously with any one of the above three steps.
Step 205 b: and correspondingly storing the operating room identifier, the at least two inter-conversation identifiers, the current state and the priority between the at least two inter-conversations.
For any one operating room, after acquiring the current state between at least two conversations and determining the priority between at least two conversations through the aforementioned steps, the first terminal may correspondingly store the operating room identifier, the at least two conversation identifiers, the current state between at least two conversations and the priority.
For a plurality of operating rooms deployed in a hospital, the first terminal can determine and obtain the corresponding relation between each operating room and at least two conversations and the current state and priority between at least two conversations by adopting the method, and uniformly store and manage all the corresponding relations to obtain the corresponding relation between the operating room identifier, the conversation identifier, the current state and priority between the conversations of the whole hospital.
It should be noted that this step may be an optional step, that is, in order that the first terminal can select the inter-conversation requiring the conversation with the operating room in the shortest time, the first terminal may store the priority and the current state of the inter-conversation as the corresponding relationship after determining them through the step 201 and 204, so that when in use, the first terminal may directly and rapidly obtain the corresponding inter-conversation identifier according to the corresponding relationship. Of course, the first terminal may not store the corresponding relationship, but may perform the calculation and determination in real time when receiving the talk instruction, in which case, this step may not be performed, and the aforementioned step 201 and 204 may be performed after determining the operating room identifier of the operating room in which the first terminal is currently located. If the aforementioned step 201 and 204 are executed after the operating room identifier of the operating room currently located is determined, the first terminal only needs to determine the current state and priority between at least two conversations corresponding to the operating room currently located.
Step 206 b: when a talk instruction is received, an operating room identification of an operating room in which the operating room is currently located is determined.
Typically, when a doctor needs to communicate with a patient's family during a surgical procedure, a conversation may be selected to be initiated via a first terminal in the operating room. When the first terminal receives the talk instruction, the operating room identity of the currently located operating room may be determined.
In a possible implementation manner, for each operating room, the operating room identifier of the operating room may be correspondingly stored in the first terminal in the operating room, and when the first terminal receives the talk instruction, the operating room identifier stored in the first terminal may be directly read, and the read operating room identifier may be determined as the operating room identifier of the operating room in which the first terminal is currently located.
Of course, the first terminal may be portable and may not be fixed in a certain operating room, in which case the first terminal may acquire the current position coordinates after receiving a talk instruction. Specifically, the first terminal may perform positioning by using a positioning device configured by the first terminal to obtain the current position coordinate, or may perform positioning by using an IP address of the first terminal access network to obtain the current position coordinate. The embodiment of the invention does not limit the specific way of acquiring the current position coordinate. After the first terminal acquires the current position coordinate, the operating room identifier corresponding to the position coordinate may be determined from the correspondence between the stored position coordinate range and the operating room identifier according to the position coordinate.
Wherein the operating room identifier is used to uniquely identify the operating room. Specifically, the operating room identifier may be a room number of the operating room, or the position coordinates of the operating room may be directly used as the operating room identifier of the operating room.
Step 207 b: and selecting a target conversation corresponding to the operating room, which is currently in an idle state and has the highest priority from the deployed conversations based on the operating room identification, wherein the priority is determined according to the distance between the operating room and the conversation, and the priority is in a negative correlation relation with the distance between the operating room and the conversation.
After determining the operating room identifier of the operating room currently located, the first terminal may select a target inter-conversation corresponding to the operating room, which is currently in an idle state and has the highest priority, from the deployed inter-conversations based on the operating room identifier. Wherein, the priority is determined according to the distance between the operating room and the conversation, and the priority is in negative correlation with the distance between the operating room and the conversation, so the obtained target conversation is actually the closest conversation to the operating room in the conversation currently in the idle state.
In the embodiment of the present invention, based on the operating room identifier, there are mainly the following two specific implementations of selecting the target inter-conversation corresponding to the operating room, which is currently in an idle state and has the highest priority, from the deployed inter-conversations.
The first implementation mode comprises the following steps: acquiring an inter-conversation identifier which corresponds to the operating room identifier and of which the current state is an idle state from the stored correspondence among the operating room identifier, the inter-conversation identifier, the current state of the inter-conversation and the priority; selecting a corresponding inter-conversation mark with the highest priority from the acquired inter-conversation marks; and determining the inter-conversation corresponding to the selected inter-conversation mark as the target inter-conversation.
In this implementation, the correspondence between the operating room identifier, the inter-talk identifier, the current state between the talks, and the priority may be stored in advance in the first terminal. After the operating room identification has been determined,
the first terminal may first select an inter-talk identifier corresponding to the operating room identifier of the operating room in which the first terminal is currently located and having an idle current state between talks from the correspondence relationship, and then further select a corresponding inter-talk identifier with the highest priority from the selected inter-talk identifiers.
TABLE 1 correspondence of operating room identification, inter-talk identification, current state between talks, and priority
Figure BDA0001380275550000111
Table 1 shows an exemplary stored correspondence between operating room identifiers, inter-talk identifiers, current state of inter-talk, and priority levels, according to an embodiment of the present invention. As shown in table 1, assuming that an operating room 201 and four inter-talk identities and, correspondingly, priorities, the correspondence between the current states of the inter-talk and the correspondence between the operating room 301 and three inter-talk identities, the current states of the inter-talk and the priorities are currently stored, when the first terminal determines that the operating room identity of the operating room in which it is currently located is 201, the first terminal may select inter-talk identities a and C from the correspondence that the current state of the inter-talk corresponding to the operating room 201 is in an idle state, and thereafter, the first terminal may select the corresponding priority from a and C to be the highest, so that the resulting inter-target-talk identity is C, that is, the finally determined inter-target-talk is inter-talk C.
The second implementation mode comprises the following steps: acquiring the inter-conversation identification, the current state and the priority corresponding to the operating room identification from the stored corresponding relation among the operating room identification, the inter-conversation identification, the current state of the inter-conversation and the priority; sequencing the obtained inter-conversation identifications according to the corresponding priority from high to low; making i equal to 1, and acquiring an ith inter-conversation identifier in the sequencing result; when the current state of the inter-conversation corresponding to the ith inter-conversation identifier is an idle state, determining the inter-conversation corresponding to the ith inter-conversation identifier as a target inter-conversation; and when the current state of the inter-conversation corresponding to the ith inter-conversation identifier is not in an idle state, enabling i to be i +1, and returning to the step of obtaining the ith inter-conversation identifier in the sequencing result.
In this implementation, after determining the operating room identifier, the first terminal may obtain, from the stored correspondence, the inter-conversation identifier, the current state of the inter-conversation, and the priority corresponding to the operating room identifier, and then sort the obtained inter-conversation identifier and the current state of the inter-conversation according to the corresponding priorities. And then, the first terminal judges whether the current state of the corresponding inter-talk is an idle state or not from the inter-talk identifier with the highest priority, determines the inter-talk identifier as a target inter-talk identifier if the current state is the idle state, and continues to judge the next inter-talk identifier if the current state is not the idle state.
Taking the example in table 1 above for explanation, assuming that the operating room identifier of the currently located operating room is determined to be 301, the inter-conversation identifiers corresponding to 301 and the current state of the inter-conversation are sorted according to priority, and the sorted result is shown in table 2. Thereafter, the first terminal may first determine whether the current state between the conversations of the inter-conversation identity D corresponding to the highest priority is an idle state. When it is determined that the current state between the conversations corresponding to the inter-conversation flag D is the in-use state, the first terminal determines whether the current state between the conversations of the second inter-conversation flag E prioritized is the idle state. When the current state of the inter-talk corresponding to the inter-talk flag E is determined to be the idle state, the inter-talk E is determined to be the target inter-talk.
Table 2 shows the results of sorting according to the order of the priorities from high to low
Figure BDA0001380275550000121
In the above two manners, after the first terminal determines the operating room identifier, the target conversation room may be obtained through the corresponding relationship stored in the first terminal, where the corresponding relationship is calculated and maintained in advance by the first terminal through step 201 and step 205. Therefore, when the first terminal needs to determine the target conversation time, the relevant information can be directly and conveniently acquired from the corresponding relation. Of course, in order to save system resources of the first terminal, the first terminal may not store the corresponding relationship in advance, that is, the first terminal may calculate and determine the inter-conversation identifier between the at least two conversations, the current state of the inter-conversation and the priority between the at least two conversations corresponding to the operating room identifier through the related implementation manner described in step 201 and 204 in real time after determining the operating room identifier of the operating room in which the first terminal is currently located, and determine the target inter-conversation through the determined inter-conversation identifier between the at least two conversations, the current state of the inter-conversation and the priority. Thereafter, the first terminal may select a target inter-conversation from the at least two inter-conversations, the current state of which is the idle state and the priority of which is highest.
Step 208 b: and determining the target conversation room as the conversation room which needs to be communicated with the operating room currently.
After the goal conversation room is determined, the first terminal may create a remote video or voice call with a terminal in the goal conversation room, and the family members of the patient may enter the goal conversation room to communicate with the doctor through the remote video or voice call.
Alternatively, after the first terminal determines the target inter-talk, the first terminal may transmit the current state of the inter-talk between the target inter-talk as a use to the server to update the current state of the inter-talk in the server. Of course, if the current state between the talks is maintained by the second terminal between the target talks, a state update instruction may be transmitted to the second terminal between the target talks after the first terminal determines the target talks, and the current state between the talks between the target talks may be updated to the in-use state when the state update instruction is received by the second terminal between the target talks.
In the embodiment of the invention, after receiving the talk instruction, the operating room identifier of the operating room currently located can be determined, and the talk room with the closest distance to the operating room corresponding to the operating room identifier in the talk room currently in the idle state is selected according to the operating room identifier, so that when the talk is carried out, the family members of the patient can reach the talk room in the shortest time to communicate with the doctor, the time is saved, and the effective utilization rate of the talk room is improved.
After explaining the method for selecting hospital talk rooms according to the embodiment of the present invention, a device for selecting hospital talk rooms according to the embodiment of the present invention will be described.
Referring to fig. 3A, an embodiment of the present invention provides a device for selecting hospital talk rooms, including:
the first determining module 301 is configured to determine, when a talk instruction is received, an operating room identifier of an operating room in which the operating room is currently located;
a selecting module 302, configured to select, based on the operating room identifier, a target inter-conversation corresponding to the operating room and currently in an idle state and having a highest priority from the deployed inter-conversations;
wherein, the priority is determined according to the distance between the operating room and the conversation, and the priority is in negative correlation with the distance between the operating room and the conversation;
a second determining module 303, configured to determine the target inter-conversation as the inter-conversation currently requiring a call with the operating room.
Optionally, referring to fig. 3B, the first determining module 301 includes:
a first obtaining sub-module 3011, configured to obtain a current position coordinate;
the first determining submodule 3012 is configured to determine, based on the acquired position coordinate, an operating room identifier corresponding to the position coordinate from a correspondence between the stored position coordinate range and the operating room identifier.
Optionally, referring to fig. 3C, the selecting module 302 includes:
a second obtaining sub-module 3021, configured to obtain, from the stored correspondence relationship among the operating room identifier, the inter-talk identifier, the current state between the talks, and the priority, the inter-talk identifier corresponding to the operating room identifier and having the current state between the talks in an idle state;
a selecting submodule 3022, configured to select, from the obtained inter-talk identifiers, a corresponding inter-talk identifier with the highest priority;
a second determining submodule 3023, configured to determine the inter-talk corresponding to the selected inter-talk identifier as the target inter-talk.
Optionally, referring to fig. 3D, the selecting module 302 includes:
a third obtaining sub-module 3024, configured to obtain, from the stored correspondence between the operating room identifier, the inter-talk identifier, the current state between the talks, and the priority, the inter-talk identifier corresponding to the operating room identifier, the current state between the talks, and the priority;
a sorting submodule 3025, configured to sort the obtained inter-talk identifiers in an order from high to low according to the corresponding priorities;
a fourth obtaining sub-module 3026, configured to make i equal to 1, and obtain the ith inter-conversation identifier in the ranking result;
a third determining sub-module 3027, configured to determine, as the target inter-talk, the inter-talk corresponding to the ith inter-talk identifier when the current state of the inter-talk corresponding to the ith inter-talk identifier is an idle state;
a fourth determining sub-module 3028, configured to, when the current state of the inter-conversation corresponding to the ith inter-conversation identifier is not an idle state, set i to i +1, and return to the step of obtaining the ith inter-conversation identifier in the sorting result.
Optionally, referring to fig. 3E, the apparatus further comprises:
a first obtaining module 304, configured to obtain position coordinates of an operating room and a corresponding operating room identifier, and obtain position coordinates of a deployed inter-talk and a corresponding inter-talk identifier;
a calculation module 305 for calculating a distance between the operating room and the talk room based on the position coordinates of the operating room and the position coordinates of the talk room;
a setting module 306, configured to sort the calculated distances in a descending order, and set priorities of conversations in a descending order according to the sorting result;
a second obtaining module 307, configured to obtain a current state between conversations, where the current state includes an idle state and a use state;
the storage module 308 is configured to correspondingly store the operating room identifier, the inter-conversation identifier, the current state of the inter-conversation, and the priority.
In summary, in the embodiment of the present invention, after receiving the talk instruction, the operating room identifier of the operating room currently located may be determined, and the talk room closest to the operating room corresponding to the operating room identifier in the talk room currently in the idle state may be selected according to the operating room identifier, so that when a call is made, the family members of the patient may reach the talk room in the shortest time to communicate with the doctor, which saves time and improves the effective utilization rate of the talk room.
The present embodiment provides another hospital talk-around selection apparatus that can be used to perform the hospital talk-around selection method provided in the above-described embodiment. Referring to fig. 4, the hospital talk room selecting apparatus 400 includes:
the hospital talk room selection apparatus 400 may include RF (Radio Frequency) circuitry 410, memory 420 including one or more computer-readable storage media, input unit 430, display unit 440, sensor 450, audio circuitry 460, WiFi (Wireless Fidelity) module 470, processor 480 including one or more processing cores, and power supply 490. Those skilled in the art will appreciate that the configuration of the hospital talk room selection device shown in fig. 4 does not constitute a limitation of hospital talk room selection devices and may include more or fewer components than shown, or some components in combination, or a different arrangement of components. Wherein:
RF circuit 410 may be used for receiving and transmitting signals during a message transmission or call, and in particular, for receiving downlink information from a base station and processing the received downlink information by one or more processors 480; in addition, data relating to uplink is transmitted to the base station. In general, RF circuitry 410 includes, but is not limited to, an antenna, at least two amplifiers, a tuner, one or more oscillators, a Subscriber Identity Module (SIM) card, a transceiver, a coupler, an LNA (Low Noise Amplifier), a duplexer, and the like. In addition, the RF circuitry 410 may also communicate with networks and other devices via wireless communications. The wireless communication may use any communication standard or protocol, including but not limited to GSM (Global System for Mobile communications), GPRS (General Packet Radio Service), CDMA (Code Division Multiple Access), WCDMA (Wideband Code Division Multiple Access), LTE (Long Term Evolution), email, SMS (Short Messaging Service), and the like.
The memory 420 may be used to store software programs and modules, and the processor 480 executes various functional applications and data processing by operating the software programs and modules stored in the memory 420. The memory 420 may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required by at least one function (such as a sound playing function, an image playing function, etc.), and the like; the storage data area may store data created from the use of the hospital talk-room selection device 400, such as operating room identification and location coordinates, talk-room identification and location coordinates, etc., and the like. Further, the memory 420 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device. Accordingly, memory 420 may also include a memory controller to provide access to memory 420 by processor 480 and input unit 430.
The input unit 430 may be used to receive input numeric or character information and generate keyboard, mouse, joystick, optical or trackball signal inputs related to user settings and function control. In particular, the input unit 430 may include a touch-sensitive surface 431 as well as other input devices 432. The touch-sensitive surface 431, also referred to as a touch display screen or a touch pad, may collect touch operations by a user on or near the touch-sensitive surface 431 (e.g., operations by a user on or near the touch-sensitive surface 431 using any suitable object or attachment such as a finger, a stylus, etc.) and drive the corresponding connection device according to a predetermined program. Alternatively, the touch sensitive surface 431 may comprise both a touch detection device and a touch controller. The touch detection device detects the touch direction of a user, detects a signal brought by touch operation and transmits the signal to the touch controller; the touch controller receives touch information from the touch sensing device, converts the touch information into touch point coordinates, sends the touch point coordinates to the processor 480, and receives and executes commands sent from the processor 480. In addition, the touch-sensitive surface 431 may be implemented in various types, such as resistive, capacitive, infrared, and surface acoustic wave. The input unit 430 may include other input devices 432 in addition to the touch-sensitive surface 431. In particular, other input devices 432 may include, but are not limited to, one or more of a physical keyboard, function keys (such as volume control keys, switch keys, etc.), a trackball, a mouse, a joystick, and the like.
The display unit 440 may be used to display information input by or provided to the user and various graphical user interfaces of the selection apparatus 400 between hospital conversations, which may be composed of graphics, text, icons, video, and any combination thereof. The Display unit 440 may include a Display panel 441, and optionally, the Display panel 441 may be configured in the form of an LCD (Liquid Crystal Display), an OLED (Organic Light-Emitting Diode), or the like. Further, the touch-sensitive surface 431 may overlay the display panel 441, and when a touch operation is detected on or near the touch-sensitive surface 431, the touch operation is transmitted to the processor 480 to determine the type of the touch event, and then the processor 480 provides a corresponding visual output on the display panel 441 according to the type of the touch event. Although in FIG. 4 the touch sensitive surface 431 and the display panel 441 are two separate components to implement input and output functions, in some embodiments the touch sensitive surface 431 and the display panel 441 may be integrated to implement input and output functions.
The hospital talk room selection device 400 may also include at least one sensor 450, such as a light sensor, motion sensor, and other sensors. Specifically, the light sensor may include an ambient light sensor that adjusts the brightness of the display panel 441 according to the brightness of ambient light, and a proximity sensor that turns off the display panel 441 and/or a backlight when the selection device 400 is moved to the ear side in the hospital talk room. As one of the motion sensors, the gravity acceleration sensor can detect the magnitude of acceleration in each direction (generally, three axes), can detect the magnitude and direction of gravity when the device is stationary, and can be used for recognizing the application of the display device posture of the voice prompt information (such as horizontal and vertical screen switching, related games, magnetometer posture calibration), vibration recognition related functions (such as pedometer and tapping), and the like; as for the hospital talk room selection device 400, other sensors such as a gyroscope, a barometer, a hygrometer, a thermometer, and an infrared sensor may be further configured, and will not be described herein.
Audio circuit 460, speaker 461, microphone 462 may provide an audio interface between the user and the selection device 400 during the hospital conversation. The audio circuit 460 may transmit the electrical signal converted from the received audio data to the speaker 461, and convert the electrical signal into a sound signal for output by the speaker 461; on the other hand, the microphone 462 converts the collected sound signal into an electrical signal, which is received by the audio circuit 460 and converted into audio data, which is then processed by the audio data output processor 480, either by the RF circuit 410 for transmission to another display device such as another voice prompt or by outputting the audio data to the memory 420 for further processing. The audio circuit 460 may also include an ear-bud jack to provide communication between a peripheral headset and the selection device 400 of the hospital conversation.
WiFi belongs to short-range wireless transmission technology, and the selection device 400 between hospital conversations can help the user send and receive e-mails, browse web pages, access streaming media, etc. through the WiFi module 470, which provides wireless broadband internet access for the user. Although fig. 4 shows the WiFi module 470, it is understood that it does not belong to the essential constitution of the selection means 400 of the hospital talk room, and can be omitted entirely as needed within the scope not changing the essence of the invention.
Processor 480 is the control center for the hospital talk-room selection device 400, connects the various portions of the hospital talk-room selection device as a whole using various interfaces and lines, and performs the various functions of the hospital talk-room selection device 400 and processes the data by running or executing software programs and/or modules stored in memory 420 and invoking the data stored in memory 420, thereby monitoring the hospital talk-room selection device as a whole. Optionally, processor 480 may include one or more processing cores; preferably, the processor 480 may integrate an application processor, which mainly handles operating systems, user interfaces, application programs, etc., and a modem processor, which mainly handles wireless communications. It will be appreciated that the modem processor described above may not be integrated into processor 480.
The hospital talk room selection device 400 also includes a power source 490 (e.g., a battery) for powering the various components, which may preferably be logically connected to the processor 480 via a power management system to manage charging, discharging, and power consumption management functions via the power management system. The power supply 490 may also include one or more dc or ac power sources, recharging systems, power failure detection circuitry, power converters or inverters, power status indicators, and any like components.
Although not shown, the hospital talk room selection apparatus 400 may further include a camera, a bluetooth module, etc., which will not be described herein. In particular, in the present embodiment, the display unit of the hospital talk-around selection device is a touch screen display, the hospital talk-around selection device further comprising a memory, and one or more programs, wherein the one or more programs are stored in the memory and configured to be executed by the one or more processors. The one or more programs include a selection method for performing the hospital talk room provided in the above-described embodiments.
In an exemplary embodiment, a non-transitory computer readable storage medium is also provided that includes instructions, such as the memory 420 including instructions, that are executable by the processor 480 of the hospital talk room selection device 400 to perform the above-described method. For example, the non-transitory computer readable storage medium may be a ROM, a Random Access Memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like.
A non-transitory computer readable storage medium having instructions stored thereon that, when executed by a processor of a hospital talk-room selection device, enable the hospital talk-room selection device to perform the hospital talk-room selection method provided in the above-described embodiments.
It should be noted that the selection device for hospital talk provided by the foregoing embodiment may include the selection device for hospital talk of the foregoing embodiment, the selection device for hospital talk provided by the foregoing embodiment is the same as the selection device for hospital talk and the selection method embodiment of hospital talk of the foregoing embodiment, and specific implementation processes thereof are detailed in the method embodiments and are not described herein again.
Additionally, in the above embodiments, all or part may be implemented by software, hardware, firmware, or any combination thereof. When implemented in software, may be implemented in whole or in part in the form of a computer program product. The computer program product includes one or more computer instructions. When the computer instructions are loaded and executed on the computer, the computer is enabled to execute the method for displaying the voice prompt message according to the embodiment. The computer may be a general purpose computer, a special purpose computer, a network of computers, or other programmable device. The computer instructions may be stored on a computer readable storage medium or transmitted from one computer readable storage medium to another, for example, from one website, computer, server, or data center to another website, computer, server, or data center via wire (e.g., coaxial cable, fiber optic, Digital Subscriber Line (DSL)) or wireless (e.g., infrared, wireless, microwave, etc.). The computer-readable storage medium can be any available medium that can be accessed by a computer or a data storage device, such as a server, a data center, etc., that incorporates one or more of the available media. The usable medium may be a magnetic medium (e.g., floppy Disk, hard Disk, magnetic tape), an optical medium (e.g., Digital Versatile Disk (DVD)), or a semiconductor medium (e.g., Solid State Disk (SSD)), among others.
It will be understood by those skilled in the art that all or part of the steps for implementing the above embodiments may be implemented by hardware, or may be implemented by a program instructing relevant hardware, where the program may be stored in a computer-readable storage medium, and the above-mentioned storage medium may be a read-only memory, a magnetic disk or an optical disk, etc.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents, improvements and the like that fall within the spirit and principle of the present invention are intended to be included therein.

Claims (8)

1. A method for selecting between hospital sessions, the method comprising:
when a talking instruction is received, acquiring current position coordinates, and determining an operating room identifier corresponding to the position coordinates from a corresponding relation between a stored position coordinate range and the operating room identifier on the basis of the acquired position coordinates, wherein the operating room identifier is used for uniquely identifying an operating room;
selecting a target inter-conversation corresponding to the operating room and currently in an idle state and having the highest priority from the deployed inter-conversations based on the operating room identification, wherein the target inter-conversation is one of the inter-conversations currently in the idle state and closest to the operating room;
wherein the priority is determined according to the distance between the operating room and the conversation, and the priority is in a negative correlation relation with the distance between the operating room and the conversation;
determining the target conversation room as a conversation room which needs to be communicated with the operating room currently;
sending inter-conversation information and a playing instruction to an audio device, wherein the audio playing device is used for broadcasting the target inter-conversation to the family members of the patient according to the inter-conversation information so as to remind the family members of the patient to enter the target inter-conversation to communicate with the operating room;
the method further comprises the following steps:
and sending the current state of the target conversation room to a server to update the current state of the target conversation room, wherein the current state of the target conversation room is an idle state or a use state.
2. The method of claim 1, wherein selecting a target conversation room corresponding to the operating room, currently in an idle state and having a highest priority, from the deployed conversation rooms based on the operating room identifier comprises:
acquiring an inter-conversation identifier which corresponds to the operating room identifier and is in an idle state at the current state from the stored corresponding relation among the operating room identifier, the inter-conversation identifier, the current state of the inter-conversation and the priority;
selecting a corresponding inter-conversation mark with the highest priority from the acquired inter-conversation marks;
and determining the inter-conversation corresponding to the selected inter-conversation identification as the target inter-conversation.
3. The method of claim 1, wherein selecting a target conversation room corresponding to the operating room, currently in an idle state and having a highest priority, from the deployed conversation rooms based on the operating room identifier comprises:
acquiring an inter-conversation identifier, a current state of the inter-conversation and a priority corresponding to the operating room identifier from the stored correspondence among the operating room identifier, the inter-conversation identifier, the current state of the inter-conversation and the priority;
sequencing the obtained inter-conversation identifications according to the corresponding priority from high to low;
making i equal to 1, and acquiring an ith inter-conversation identifier in the sequencing result;
determining the inter-conversation corresponding to the ith inter-conversation identifier as the target inter-conversation when the current state of the inter-conversation corresponding to the ith inter-conversation identifier is an idle state;
and when the current state of the inter-conversation corresponding to the ith inter-conversation identifier is not in an idle state, enabling i to be i +1, and returning to the step of acquiring the ith inter-conversation identifier in the sequencing result.
4. The method according to claim 2 or 3, wherein before selecting a target conversation room corresponding to the operating room, currently in an idle state and having a highest priority, from the deployed conversation rooms based on the operating room identity, further comprising:
acquiring the position coordinates and the corresponding operating room identification of the operating room, and acquiring the position coordinates and the corresponding inter-conversation identification of the deployed inter-conversation;
calculating a distance between the operating room and the conversation based on the position coordinates of the operating room and the position coordinates of the conversation;
sorting the calculated distances in the order from small to large, and setting the priorities of the conversations in sequence from high to low according to the sorting result;
acquiring a current state between the conversations, wherein the current state comprises an idle state and a use state;
and correspondingly storing the operating room identification, the inter-conversation identification, the current state and the priority of the inter-conversation.
5. A hospital talk room selection apparatus, comprising:
the first determination module is used for determining the operating room identifier of the operating room where the operating room is located when the conversation instruction is received;
a selection module, configured to select, based on the operating room identifier, a target inter-conversation corresponding to the operating room and currently in an idle state and having a highest priority from among the deployed inter-conversations, where the target inter-conversation is one of the inter-conversations currently in the idle state that is closest to the operating room;
wherein the priority is determined according to the distance between the operating room and the conversation, and the priority is in a negative correlation relation with the distance between the operating room and the conversation;
the second determining module is used for determining the target conversation room as the conversation room which needs to be communicated with the operating room currently;
the first determining module includes:
the first obtaining submodule is used for obtaining the current position coordinate;
the first determining submodule is used for determining an operating room identifier corresponding to the position coordinate from the corresponding relation between the stored position coordinate range and the operating room identifier based on the acquired position coordinate, and the operating room identifier is used for uniquely identifying the operating room;
the device also comprises a module for sending inter-conversation information and a playing instruction to an audio device, wherein the audio playing device is used for broadcasting the target inter-conversation to the family members of the patient according to the inter-conversation information so as to remind the family members of the patient to enter the target inter-conversation to communicate with the operating room;
the apparatus also includes means for sending a current state between the target conversations to a server to update the current state between the target conversations, the current state being an idle state or a use state.
6. The apparatus of claim 5, wherein the selection module comprises:
the second acquisition sub-module is used for acquiring the inter-conversation identifier which corresponds to the operating room identifier and is in an idle state in the current state of the inter-conversation from the stored corresponding relation among the operating room identifier, the inter-conversation identifier, the current state of the inter-conversation and the priority;
the selection submodule is used for selecting the corresponding inter-conversation mark with the highest priority from the acquired inter-conversation marks;
and the second determining submodule is used for determining the inter-conversation corresponding to the selected inter-conversation identification as the target inter-conversation.
7. The apparatus of claim 5, wherein the selection module comprises:
the third obtaining sub-module is used for obtaining the inter-conversation identification, the current state and the priority corresponding to the operating room identification from the stored corresponding relationship among the operating room identification, the inter-conversation identification, the current state of the inter-conversation and the priority;
the sequencing submodule is used for sequencing the acquired inter-conversation identifications from high to low according to the corresponding priority;
a fourth obtaining sub-module, configured to make i equal to 1, and obtain an ith inter-conversation identifier in the ranking result;
a third determining sub-module, configured to determine, as the target conversation, a conversation corresponding to the ith conversation identifier when a current state of the conversation corresponding to the ith conversation identifier is an idle state;
and a fourth determining sub-module, configured to, when the current state of the inter-conversation corresponding to the ith inter-conversation identifier is not an idle state, set i to i +1, and return to the step of obtaining the ith inter-conversation identifier in the sorting result.
8. The apparatus of claim 6 or 7, further comprising:
a first acquisition module, configured to acquire the position coordinates of the operating room and a corresponding operating room identifier, and acquire the position coordinates of a deployed inter-conversation and a corresponding inter-conversation identifier;
a calculation module for calculating a distance between the operating room and the talk room based on the position coordinates of the operating room and the position coordinates of the talk room;
the setting module is used for sequencing the calculated distances from small to large and setting the priorities of the conversations from high to low according to the sequencing result;
a second obtaining module, configured to obtain a current state between the conversations, where the current state includes an idle state and a use state;
and the storage module is used for correspondingly storing the operating room identifier, the inter-conversation identifier, the current state and the priority of the inter-conversation.
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