CN107404502A - A kind of information processing method based on portable psychological counseling system - Google Patents

A kind of information processing method based on portable psychological counseling system Download PDF

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Publication number
CN107404502A
CN107404502A CN201610336261.XA CN201610336261A CN107404502A CN 107404502 A CN107404502 A CN 107404502A CN 201610336261 A CN201610336261 A CN 201610336261A CN 107404502 A CN107404502 A CN 107404502A
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China
Prior art keywords
scale
mobile terminal
user
consultant
counseling services
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CN201610336261.XA
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Chinese (zh)
Inventor
王择青
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Beijing Brightease Psychology Applied Technology Co Ltd
Beijing Brightease Technology Co Ltd
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Beijing Brightease Psychology Applied Technology Co Ltd
Beijing Brightease Technology Co Ltd
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Priority to CN201610336261.XA priority Critical patent/CN107404502A/en
Publication of CN107404502A publication Critical patent/CN107404502A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/02Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/22Social work or social welfare, e.g. community support activities or counselling services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/08Protocols specially adapted for terminal emulation, e.g. Telnet
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/10Protocols in which an application is distributed across nodes in the network
    • H04L67/1001Protocols in which an application is distributed across nodes in the network for accessing one among a plurality of replicated servers
    • H04L67/1004Server selection for load balancing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management
    • H04L65/1073Registration or de-registration

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • Child & Adolescent Psychology (AREA)
  • General Engineering & Computer Science (AREA)
  • Data Mining & Analysis (AREA)
  • Economics (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a kind of information processing method based on portable psychological counseling system, the system is made up of mobile communication server network, mobile terminal, counseling services device;Mobile terminal is connected by mobile communication server network with counseling services device, and described information processing method is:User logs in counseling services device using APP by customer mobile terminal first, and the project provided according to counseling services device clicks on the counseling services required for selecting, and counseling services device is classified according to selected reference service project;Can being capable of self-control in the state of non-disclosre privacy by the inventive method;It will be seen that personal and tissue psychological condition, pinpoints the problems, prevents the generation of critical incident in time, it is possible to achieve round-the-clock quick, summary responses, the quick response to user can be realized by the method for load balancing.

Description

A kind of information processing method based on portable psychological counseling system
Technical field
The present invention relates to a kind of information processing method based on portable psychological counseling system.
Background technology
With the development of society, the pressure that people face comes from various aspects, the research of the World Health Organization shows, psychology Sub-health state crowd has accounted for about the 70% of total population, wherein, 30-55 year crowd's accounting is up to 80%, and rejuvenation trend is presented; And key post employee, core backbone often carry more responsibility, its psychological pressure is often also higher;How people are alleviated Psychological pressure, except going to hospital to look for specialist;It is more be intended in the state of non-disclosre privacy can self-control, because How this, adapt to this psychology of people, it is a kind of that concealed consulting at heart, which is used as in face of various new technologies and each side's surface pressure, Effective method, but the demand for how having so a product to can adapt to people, this is one of pendulum in face of us Individual new task.
The content of the invention
The purpose of the present invention is to propose to a kind of information processing method based on portable psychological counseling system, by one with The mobile terminal of director server connection, the service content provided according to server, carries out the heart in the environment of a relative closure Reason consulting, the information that methods described is inputted by obtaining survey respondent, by comparison and inquiry, quickly found accurately for survey respondent Answer, and be recorded as servicing offer reference next time.
To achieve these goals, the technical scheme is that:
A kind of information processing method based on portable psychological counseling system, the system is by mobile communication server network, shifting Dynamic terminal, counseling services device composition;Mobile terminal is connected by mobile communication server network with counseling services device, wherein:Institute Stating mobile terminal includes customer mobile terminal and consultant's mobile terminal, be provided with counseling services device consulting subject and its with official communication Ask the associated answer of subject;Wherein, described information processing method is:User is stepped on using APP by customer mobile terminal first Record counseling services device, according to counseling services device provide project click on selection required for counseling services, counseling services device according to Selected reference service project, is classified first:
If scale class, then scale service module is transferred to, the scale assessment result that scale service module fills in user returns To user;
If consulting class, first determine whether consulting the problem of whether related answer, if then that the answer of association is direct Reply, consultant's mobile terminal distribution server is transferred to if not;Consultant's mobile terminal distribution server is by consulting Problem distributes to consultant's mobile terminal, or by customer mobile terminal and consultant's mobile terminal on-line joining process.
Scheme is further:Methods described further comprises that described problem is when needing to seek advice to consultant, the consulting Teacher's mobile terminal distribution server accesses each balanced official communication of balanced device by an access balanced device and consultant's mobile terminal The visit capacity of teacher's mobile terminal is ask, provides the user faster counseling services.
Scheme is further:The scale service module returns to the scale assessment result that user fills in the process of user It is:A form for having discrimination standard to each column in the scale is provided a user first, is filled in receiving user Form after, detect form each column first and whether correct fill in, if incorrect, return to user's amendment;If correct Scale is transferred to a scale processing module, and scale processing module has resultful form according to discrimination standard generation, and will have knot The form of fruit returns to a user by scale service module.
Scheme is further:Methods described further comprises, the scale processing module have it is multiple, if when detection form Correctly, scale is transferred to scale processing module, and then realization amount by the scale service module by a scale load equalizer Equilibrium treatment of the table handing module to scale.
Scheme is further:The mobile terminal is mobile phone or tablet personal computer;Described mobile communication server network is 4G communication networks.
Can being capable of self-control in the state of non-disclosre privacy by the inventive method;By this method it will be seen that Personal and tissue psychological condition, pinpoints the problems, prevents the generation of critical incident in time, it is possible to achieve round-the-clock quick, instant sound Should, the quick response to user can be realized by the method for load balancing.Classification processing in method improves the sound of system Answer speed.This method is to be based on mobile Internet, serves the cell phone application application of tissue and employee's mental health.Carried for tissue The total solution of realization " enterprise employee health, happy enterprise " is supplied.
Invention is described in detail with reference to the accompanying drawings and examples.
Brief description of the drawings
Fig. 1 is present system logic diagram.
Embodiment
A kind of information processing method based on portable psychological counseling system, as shown in figure 1, the system is by mobile communication Server network 1, mobile terminal, counseling services device 2 form;Mobile terminal passes through mobile communication server network and counseling services Device connects, wherein:The mobile terminal includes customer mobile terminal 3 and consultant's mobile terminal 4, is provided with counseling services device Seek advice from subject and its answer associated with consulting subject;Wherein, the mobile terminal is mobile phone or tablet personal computer;Described shifting Dynamic communication server network is 4G communication networks;Customer mobile terminal inputs password login, consultant's mobile terminal by registering It is then the psychologist and psychotherapist registered in systems, each professional teacher has fixed code, and assigns Special identifying code;Described information processing method is:User logs in counseling services using APP by customer mobile terminal first Device, the project provided according to counseling services device click on the counseling services required for selecting, and counseling services device is according to selected official communication Service item is ask, is classified first:
If scale class, then scale service module is transferred to, the scale assessment result that scale service module fills in user returns To user;
If consulting class, first determine whether consulting the problem of whether related answer, if then that the answer of association is direct Reply, consultant's mobile terminal distribution server is transferred to if not;Consultant's mobile terminal distribution server is by consulting Problem distributes to consultant's mobile terminal, or by customer mobile terminal and consultant's mobile terminal on-line joining process.
In embodiment:Methods described further comprises that when needing to seek advice to consultant, the consultant moves described problem Dynamic terminal distribution server accesses each balanced consultant of balanced device by an access balanced device and consultant's mobile terminal The visit capacity of mobile terminal, provide the user faster counseling services.
In embodiment:The process that the scale service module returns to the scale assessment result that user fills in user is: A form for having discrimination standard to each column in the scale is provided a user first, in the table for receiving user and filling in After lattice, each column of form is detected first and whether correctly to be filled in, if incorrect, returns to user's amendment;The scale if correct A scale processing module is transferred to, scale processing module has resultful form according to discrimination standard generation, and will be resultful Form returns to a user by scale service module.
Scale has specialty test and appraisal and entertaining test and appraisal.
Specialty test and appraisal:The mental and physical of oneself is fully understanded from mental health, pressure index, sleep quality etc.;From Workplace personality is with linking up the clear workplace feature of oneself;From parent child relationship, quality of marriage etc. comprehensive analysis, family intimately closes System;
Entertaining is tested and assessed:From dimensions such as love, wealth, social activity, ability, personality, families, while interesting, joyful, understand oneself and Other people.
In embodiment:Methods described further comprises, the scale processing module have it is multiple, if when detection form just Really, scale is transferred to scale processing module by the scale service module by a scale load equalizer, and then realizes scale Equilibrium treatment of the processing module to scale.
The load balancing is made up of a server set multiple servers in a symmetrical manner, and every server is all With equivalence status, individually can externally provide service and without the auxiliary of other servers.Pass through certain load balancing Technology, the request that outside is sent is evenly distributed on a certain server of in symmetrical structure, and receives the clothes of request Business device independently responds the request of client.Equally loaded can mean allocation client request arrive server array, take this provide soon Speed obtains significant data, and solution largely concurrently accesses service problem.
Still further comprise the real-time listening provided according to scale in method to select, it includes:It is selected cover workplace psychology, It is article that physically and mentally healthy, love and marriage emotion etc., which is cured,;It is selected that there is the article cured and inspire effect, it is equipped with excellent melody With warm sound, user is allowed to support, accompany and encourage in the circular middle impression of sound;Meditated in music with adjustment, relaxing Slow mood, quickly falls asleep.
The early-warning for high pressure provided according to scale is be provided in method, employee need to be intervened with this precise positioning.With And carry out micro- psychology using scale and use dynamic analysis, see clearly employee's psychology fluctuation;Decision recommendation, offered advice for human capital lifting Give advice, and big data, industry mental model is built, makes model.

Claims (5)

1. a kind of information processing method based on portable psychological counseling system, the system by mobile communication server network, Mobile terminal, counseling services device composition;Mobile terminal is connected by mobile communication server network with counseling services device, wherein: The mobile terminal includes customer mobile terminal and consultant's mobile terminal, be provided with counseling services device consulting subject and its with Seek advice from the associated answer of subject;Characterized in that, described information processing method is:User is moved using APP by user first Dynamic terminal logs in counseling services device, and the project provided according to counseling services device clicks on the counseling services required for selecting, consulting clothes Device be engaged according to selected reference service project, is classified first:
If scale class, then scale service module is transferred to, the scale assessment result that scale service module fills in user returns To user;
If consulting class, first determine whether consulting the problem of whether related answer, if then that the answer of association is direct Reply, consultant's mobile terminal distribution server is transferred to if not;Consultant's mobile terminal distribution server is by consulting Problem distributes to consultant's mobile terminal, or by customer mobile terminal and consultant's mobile terminal on-line joining process.
2. information processing method according to claim 1, it is characterised in that methods described further comprises, described problem When needing to seek advice to consultant, consultant's mobile terminal distribution server is moved by an access balanced device and consultant Dynamic terminal, the visit capacity of each balanced consultant's mobile terminal of balanced device is accessed, provides the user faster counseling services.
3. information processing method according to claim 1, it is characterised in that what the scale service module filled in user The process that scale assessment result returns to user is:Provide a user one first has differentiation to each column in the scale Whether correctly the form of standard, after the form that user fills in is received, each column of form is detected first and is filled in, if not just Really, user's amendment is returned to;Scale is transferred to a scale processing module if correct, and scale processing module is according to discrimination standard Generation has resultful form, and resultful form is returned into a user by scale service module.
4. information processing method according to claim 3, it is characterised in that methods described further comprises, the scale Processing module has multiple, if when detection form is correct, the scale service module will be measured by a scale load equalizer Table is transferred to scale processing module, and then realizes equilibrium treatment of the scale processing module to scale.
5. information processing method according to claim 1, it is characterised in that the mobile terminal is mobile phone or flat board electricity Brain;Described mobile communication server network is 4G communication networks.
CN201610336261.XA 2016-05-20 2016-05-20 A kind of information processing method based on portable psychological counseling system Pending CN107404502A (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110147950A (en) * 2019-05-14 2019-08-20 和阖(深圳)信息技术有限公司 A kind of client's water conservancy diversion management method of on-line consulting system
CN113051908A (en) * 2021-03-05 2021-06-29 浙江工业大学 Colleges and universities psychological consultation information service system

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101431573A (en) * 2007-11-08 2009-05-13 上海赢思软件技术有限公司 Method and equipment for implementing automatic customer service through human-machine interaction technology
CN101599109A (en) * 2009-07-02 2009-12-09 唐彦 Psychological counseling system and its implementation based on multimedia mode
US20130051545A1 (en) * 2011-08-25 2013-02-28 Bank Of America Corporation Call center system for dynamic determination of appropriate representative
CN103559666A (en) * 2013-10-15 2014-02-05 医惠科技(苏州)有限公司 Remote family health service platform
CN104392404A (en) * 2014-12-11 2015-03-04 福州康为网络技术有限公司 Remote hypertension management platform and implementation method thereof
CN104732468A (en) * 2015-04-08 2015-06-24 南京吉星兆健康信息咨询有限公司 Remote medical system based on mobile internet
CN105512452A (en) * 2014-10-13 2016-04-20 潘一琦 Remote diagnosis and treatment system with knowledge base management function

Patent Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101431573A (en) * 2007-11-08 2009-05-13 上海赢思软件技术有限公司 Method and equipment for implementing automatic customer service through human-machine interaction technology
CN101599109A (en) * 2009-07-02 2009-12-09 唐彦 Psychological counseling system and its implementation based on multimedia mode
US20130051545A1 (en) * 2011-08-25 2013-02-28 Bank Of America Corporation Call center system for dynamic determination of appropriate representative
CN103559666A (en) * 2013-10-15 2014-02-05 医惠科技(苏州)有限公司 Remote family health service platform
CN105512452A (en) * 2014-10-13 2016-04-20 潘一琦 Remote diagnosis and treatment system with knowledge base management function
CN104392404A (en) * 2014-12-11 2015-03-04 福州康为网络技术有限公司 Remote hypertension management platform and implementation method thereof
CN104732468A (en) * 2015-04-08 2015-06-24 南京吉星兆健康信息咨询有限公司 Remote medical system based on mobile internet

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110147950A (en) * 2019-05-14 2019-08-20 和阖(深圳)信息技术有限公司 A kind of client's water conservancy diversion management method of on-line consulting system
CN113051908A (en) * 2021-03-05 2021-06-29 浙江工业大学 Colleges and universities psychological consultation information service system
CN113051908B (en) * 2021-03-05 2024-05-07 浙江工业大学 Psychological consultation information service system for universities

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CN107404502A (en) A kind of information processing method based on portable psychological counseling system

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Application publication date: 20171128