CN107347109B

CN107347109B - Information interaction system, method and device

Info

Publication number: CN107347109B
Application number: CN201610300546.8A
Authority: CN
Inventors: 李磊磊; 侯亮; 林婕; 李立波
Original assignee: Tencent Technology Shenzhen Co Ltd
Current assignee: Tencent Technology Shenzhen Co Ltd
Priority date: 2016-05-06
Filing date: 2016-05-06
Publication date: 2020-06-30
Anticipated expiration: 2036-05-06
Also published as: CN107347109A

Abstract

The invention discloses an information interaction system, method and device, and belongs to the technical field of computers. The system comprises: the method comprises the steps that communication connection is established between the mobile equipment and the label equipment, and in the process of maintaining communication connection with the label equipment, if the mobile equipment is detected to be shaken, a service position corresponding to the label equipment is obtained; the mobile equipment acquires a service item which is currently provided by a first server and is related to a service position; when detecting that at least one service item in the service items is selected, sending a resource transfer request related to the selected at least one service item to a first server according to a currently logged-in user account; and after receiving the resource transfer request, the first server transfers the resources with the resource quantity required by the service project in the user account resource library to the first server resource library. The problem that the information interaction mode in the related technology is complicated is solved, and the effects of simplifying the service obtaining operation of the user and carrying out the information interaction are achieved.

Description

Information interaction system, method and device

Technical Field

The invention relates to the technical field of computers, in particular to an information interaction system, method and device.

Background

In daily life, a user can obtain some services provided by a merchant or a public platform through a handheld device at any time.

When a handheld device is used for acquiring services, a user needs to install an application program provided by a merchant or a public platform and inquire related services in the installed application program. Or, the user inputs an official website of a merchant or a public platform in a browser of the handheld device, inquires related services on the opened official website, and realizes information interaction according to the selected services.

Because a designated application program needs to be installed in advance or an address of an official website needs to be obtained in advance, then related services are obtained in the application program or the official website, and finally information interaction can be realized according to the selected services, the information interaction mode is complicated.

Disclosure of Invention

In order to solve the problems that in the related art, when a handheld device is used for obtaining services, a designated application program needs to be installed in advance or an address of an official website needs to be obtained in advance, then the related services are obtained in the application program or the official website, and finally information interaction can be realized according to the selected services, and the information interaction mode is complicated, the embodiment of the invention provides an information interaction system, a method and a device. The technical scheme is as follows:

in a first aspect, an information interaction system is provided, the system including a mobile device, a tag device disposed at a service location, and a first server, the service location being a location provided in a transportation site for providing a predetermined service, wherein: the mobile equipment establishes communication connection with label equipment, and if the mobile equipment is detected to be shaken in the process of maintaining communication connection with the label equipment, a service position corresponding to the label equipment is obtained; the mobile equipment acquires a service item which is currently provided by the first server and is related to the service position; when detecting that at least one service item in the service items is selected, sending a resource transfer request related to the selected at least one service item to the first server according to a currently logged-in user account; and after receiving the resource transfer request, the first server transfers the resources with the resource quantity required by the service project in the user account resource library to the first server resource library.

In a second aspect, an information interaction method is provided, which is applied to a mobile device in an information interaction system, the information interaction system further includes a tag device and a server, the tag device being disposed at a service location, the service location being a location for providing a predetermined service, the method including: establishing communication connection with the label equipment; in the process of maintaining communication connection with the tag device, if the mobile device is detected to be shaken, acquiring a service position corresponding to the identifier of the tag device; acquiring a service item which is currently provided by the server and is related to the service position; when detecting that at least one service item in the service items is selected, sending a resource transfer request related to the selected at least one service item to the server according to a currently logged-in user account, wherein the resource transfer request is used for triggering the server to transfer resources with the resource quantity required by the service item in a user account resource library to a resource library of the server.

In a third aspect, an information interaction apparatus is provided, which is applied to a mobile device in an information interaction system, the information interaction system further includes a tag device and a server, the tag device is disposed at a service location, and the service location is a location for providing a predetermined service, the apparatus includes: the connecting module is used for establishing communication connection with the label equipment; the first obtaining module is used for obtaining a service position corresponding to the identifier of the tag device if the mobile device is detected to be shaken in the process of maintaining communication connection with the tag device; the second acquisition module is used for acquiring the service items which are currently provided by the server and are related to the service position acquired by the first acquisition module; the sending module is configured to send a resource transfer request related to the selected at least one service item to the server according to a currently logged-in user account when it is detected that the at least one service item is selected, where the resource transfer request is used to trigger the server to transfer a resource, which has a resource amount required by the service item, in a resource library of the server from the user account.

The technical scheme provided by the embodiment of the invention has the following beneficial effects:

acquiring a service item corresponding to the tag device through the tag device arranged at the service position, and transferring the resource quantity of a service item selected according to the service item into a resource library of the server according to the service item; because the service item at the service position can be directly positioned according to the label equipment, a user can quickly select the service item according to the service item to realize resource transfer related to the service item; therefore, the problem that in the related technology, a designated application program needs to be installed in advance or the address of an official website needs to be obtained in advance, then the related service is obtained in the application program or the official website, and finally information interaction can be achieved according to the selected service, the information interaction mode is complicated, and the effects of simplifying service obtaining operation of a user and performing information interaction are achieved.

Drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the description of the embodiments will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.

FIG. 1 is an architecture diagram of an information interaction system provided in one embodiment of the present invention;

FIG. 2 is a schematic diagram of a mobile device provided in one embodiment of the invention;

FIG. 3 is a schematic diagram of a server provided in one embodiment of the invention;

FIG. 4A is a schematic diagram of a presentation service item provided in one embodiment of the invention;

FIG. 4B is a schematic diagram of a page guiding a user to trigger presentation of a service item provided in an embodiment of the invention;

FIG. 4C is a schematic diagram of a presentation service item provided in one embodiment of the invention;

FIG. 4D is a diagram illustrating a mobile device displaying an input interface for entering user identity information, as provided in one embodiment of the present invention;

fig. 5A is a block diagram of the structure of a mobile device provided in one embodiment of the present invention;

fig. 5B is a block diagram showing the construction of a mobile device provided in another embodiment of the present invention;

FIG. 6A is a flow chart of a method of information interaction provided in one embodiment of the invention;

FIG. 6B is a flowchart of a method for obtaining a service item currently provided by a server and associated with a service location, according to an embodiment of the present invention;

FIG. 6C is a flow diagram of a method of completing a purchase of a service item provided in one embodiment of the present invention;

fig. 6D is a flow chart of a method of completing a ticket purchase when a service item provided in one embodiment of the invention is a ticket purchase service.

Detailed Description

In order to make the objects, technical solutions and advantages of the present invention more apparent, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

System environment

Fig. 1 is an architecture diagram of an information interaction system provided in an embodiment of the present invention, the system including: the tag device 110, the mobile device 120, and the first server 130 are provided at a service location, which is a location provided in a transportation site for providing a predetermined service. Wherein:

the transportation places are departure places of users needing to take shifts when traveling, and can be divided into various types according to different transportation types, such as airports, bus stations, railway stations, ports and the like. For example, when the type of the transportation site is an airport, the transportation site may be "first international airport", may also be ". star airport", and the like. For another example, when the type of the transportation location is a bus stop, the transportation location may be "first bus stop", may also be ". times.bus stop", and the like.

Service locations for providing predetermined services are typically present within the transportation facility, where the predetermined services include ticket purchases, ticket changes, ticket refunds, ticket checks, travel insurance purchases, delayed insurance purchases, and the like. For example, the service location for providing the ticket checking service is a ticket gate; as another example, the service location for providing ticket purchasing services is a ticket purchasing window.

A transportation site may provide multiple service locations for the same predetermined service. By way of example, the service location ticket gates for providing the ticket checking service are illustrated, and the airport has three ticket gates for providing the ticket checking service, so that the service locations can be the number 1 ticket gate, the number 2 ticket gate and the number 3 ticket gate respectively.

The tag devices 110 are typically located at service locations and continually broadcast their own identity, and each tag device 110 uniquely corresponds to only one service location.

The mobile device 120 is an electronic device with a communication function, and the mobile device 120 may be a computer, a tablet computer, a mobile phone, a netbook, or other electronic devices.

The tag device 110 establishes a communication connection with the mobile device 120, and the communication connection may be any one of bluetooth, wireless fidelity (WiFi), Near Field Communication (NFC), and the like.

Preferably, the tag device 110 and the mobile device 120 establish a communication connection through a Bluetooth Low Energy (BLE) technology, that is, the tag device 110 broadcasts its own identifier through the BLE technology, so that the power consumption of the tag device 110 can be reduced. At this time, the tag device 110 is in the slave periheral working mode, the mobile device 120 is in the master host working mode, the tag device 110 in the slave working mode continuously broadcasts its own identifier, and the mobile device 120 in the master working mode receives the bluetooth signal and analyzes information in the bluetooth information.

The first server 130 is a server computer system that provides service items. The first server 130 is typically a cluster of multiple servers, each server being used to implement one or more functional modules. First server 130 may be a cluster of server computer systems for which service items are purchased. The service item referred to herein may be any one of a ticket purchase scheme, a ticket change scheme, a ticket refund scheme, an insurance purchase scheme, and the like. The backend server system providing service item purchase may be a backend server system for providing ticketing services, a backend server system providing insurance purchase services, a backend server system for providing ticket refunding services, and so on.

Optionally, the system may further include a second server 140 for an instant messaging application, here an instant messaging application installed on the mobile device 120. The second server 140 provides a service location query function, so that the mobile device 120 can obtain a service location corresponding to the identifier from the second server 140 according to the obtained identifier.

Optionally, the system may further include a resource transfer platform (not shown) for transferring resources from the first repository to the second repository.

Computer framework

Fig. 2 is a schematic structural diagram of a mobile device provided in an embodiment of the present invention. The mobile device 200 in fig. 2 may be a structure of a terminal corresponding to the mobile device 120 in the system in fig. 1.

Mobile device 200 may include RF (Radio Frequency, chinese: Radio Frequency) circuitry 210, memory 220 including one or more computer-readable storage media, input unit 230, display unit 240, sensors 250, audio circuitry 260, short-range wireless transmission module 270, processor 280 including one or more processing cores, and power supply 290. Those skilled in the art will appreciate that the mobile device 200 configuration shown in fig. 2 does not constitute a limitation of the mobile device and may include more or fewer components than shown, or some components may be combined, or a different arrangement of components. Wherein:

the RF circuit 210 may be used for receiving and transmitting signals during a message transmission or call, and in particular, for receiving downlink information of a base station and then processing the received downlink information by the one or more processors 280; in addition, data relating to uplink is transmitted to the base station. In general, the RF circuit 210 includes, but is not limited to, an antenna, at least one amplifier, a tuner, one or more oscillators, a Subscriber Identity Module (SIM) card, a transceiver, a coupler, a Low Noise Amplifier (LNA), a duplexer, and the like. In addition, the RF circuitry 210 may also communicate with networks and other devices via wireless communications. The wireless communication may use any communication standard or protocol, including, but not limited to, global system for mobile communications (GSM), General Packet Radio Service (GPRS), Code Division Multiple Access (CDMA), Wideband Code Division Multiple Access (WCDMA), Long Term Evolution (LTE), email, Short Message Service (SMS), etc. The memory 220 may be used to store software programs and modules, for example, the memory 220 may be used to store a preset time list, a software program for collecting voice signals, a software program for implementing keyword recognition, a software program for implementing continuous voice recognition, a software program for implementing setting reminders, a binding relationship between the wireless access point and the user account, and the like. The processor 280 executes various functional applications and data processing by executing software programs and modules stored in the memory 220. The memory 220 may mainly include a program storage area and a data storage area, wherein the program storage area may store an operating system, an application program required by at least one function (such as a video playing function, an image display function, a touch screen recognition function, etc.), and the like; the storage data area may store data created according to the use of the mobile device, and the like. Further, the memory 220 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device. Accordingly, the memory 220 may also include a memory controller to provide the processor 280 and the input unit 230 access to the memory 220.

The input unit 230 may be used to receive input numeric or character information and generate keyboard, mouse, joystick, optical or trackball signal inputs related to user settings and function control. In particular, the input unit 230 may include a touch-sensitive surface 231 as well as other input devices 232. The touch-sensitive surface 231, also referred to as a touch display screen or a touch pad, may collect touch operations by a user (e.g., operations by a user on or near the touch-sensitive surface 231 using a finger, a stylus, or any other suitable object or attachment) thereon or nearby, and drive the corresponding connection device according to a predetermined program. Alternatively, the touch sensitive surface 231 may comprise two parts, a touch detection device and a touch controller. The touch detection device detects the touch direction of a user, detects a signal brought by touch operation and transmits the signal to the touch controller; the touch controller receives touch information from the touch sensing device, converts it to touch point coordinates, and then provides the touch point coordinates to the processor 280, and can receive and execute commands from the processor 280. In addition, the touch-sensitive surface 231 may be implemented in various types, such as resistive, capacitive, infrared, and surface acoustic wave. The input unit 230 may comprise other input devices 232 in addition to the touch sensitive surface 231. In particular, other input devices 232 may include, but are not limited to, one or more of a physical keyboard, function keys (such as volume control keys, switch keys, etc.), a trackball, a mouse, a joystick, and the like.

The display unit 240 may be used to display information input by or provided to the user and various graphical user interfaces of the mobile device, which may be made up of graphics, text, icons, video, and any combination thereof. The display unit 240 may include a display panel 241, and optionally, the display panel 241 may be configured in the form of a Liquid Crystal Display (LCD), an organic light-emitting diode (OLED), or the like. Further, the touch-sensitive surface 231 may be overlaid on the display panel 241, and when the touch-sensitive surface 231 detects a touch operation thereon or nearby, the touch operation is transmitted to the processor 280 to determine the type of the touch event, and then the processor 280 provides a corresponding visual output on the display panel 241 according to the type of the touch event. Although in FIG. 2, the touch-sensitive surface 231 and the display panel 241 are implemented as two separate components for input and output functions, in some embodiments, the touch-sensitive surface 231 may be integrated with the display panel 241 for input and output functions.

The mobile device may also include at least one sensor 250, such as a light sensor, motion sensor, and other sensors. Specifically, the light sensor may include an ambient light sensor that may adjust the brightness of the display panel 241 according to the brightness of ambient light, and a proximity sensor that may turn off the display panel 241 and/or the backlight when the mobile device is moved to the ear. As one of the motion sensors, the gravity acceleration sensor can detect the magnitude of acceleration in each direction (generally, three axes), can detect the magnitude and direction of gravity when the mobile phone is stationary, and can be used for applications of recognizing the posture of the mobile phone (such as horizontal and vertical screen switching, related games, magnetometer posture calibration), vibration recognition related functions (such as pedometer and tapping), and the like; as for other sensors such as a gyroscope, a barometer, a hygrometer, a thermometer, and an infrared sensor, which can be configured on the mobile device, detailed descriptions thereof are omitted.

Audio circuitry 260, speaker 261, microphone 262 may provide an audio interface between the user and the mobile device. The audio circuit 260 may transmit the electrical signal converted from the received audio data to the speaker 261, and convert the electrical signal into a sound signal by the speaker 261 and output the sound signal; on the other hand, the microphone 262 converts the collected sound signals into electrical signals, which are received by the audio circuit 260 and converted into audio data, which are processed by the audio data output processor 280, and then passed through the RF circuit 210 for transmission to another mobile device, or output to the memory 220 for further processing. The audio circuitry 260 may also include an earbud jack to provide communication of peripheral headphones with the mobile device.

The short-distance wireless transmission module 270 may be a wireless fidelity (WiFi) module or a bluetooth module. The mobile device may assist the user in sending and receiving e-mail, browsing web pages, accessing streaming media, etc. through the short-range wireless transmission module 270, which provides wireless broadband internet access for the user. Although fig. 2 shows the short-range wireless transmission module 270, it is understood that it does not belong to the essential constitution of the mobile device and may be omitted entirely as needed within the scope not changing the essence of the invention.

The processor 280 is a control center of the mobile device, connects various parts of the entire mobile device using various interfaces and lines, performs various functions of the mobile device and processes data by running or executing software programs and/or modules stored in the memory 220 and calling data stored in the memory 220, thereby performing overall monitoring of the mobile device. Optionally, processor 280 may include one or more processing cores; optionally, the processor 280 may integrate an application processor, which mainly handles operating systems, user interfaces, application programs, etc., and a modem processor, which mainly handles wireless communications. It will be appreciated that the modem processor described above may not be integrated into processor 280.

The mobile device also includes a power supply 290 (e.g., a battery) for powering the various components, which may preferably be logically coupled to the processor 280 via a power management system that may be used to manage charging, discharging, and power consumption. The power supply 290 may also include any component of one or more dc or ac power sources, recharging systems, power failure detection circuitry, power converters or inverters, power status indicators, and the like.

Although not shown, the mobile device may further include a camera, a bluetooth module, etc., which will not be described herein.

The mobile device also includes memory, and one or more programs, where the one or more programs are stored in the memory and configured to be executed by the one or more processors.

Fig. 3 is a schematic structural diagram of a server provided in one embodiment of the present invention. The server 300 is the first server 130 or the second server 140 in the system of fig. 1.

The server 300 includes a Central Processing Unit (CPU) 301, a system memory 304 including a random-access memory (RAM) 302 and a read-only memory (ROM) 303, and a system bus 305 connecting the system memory 304 and the central processing unit 301. The server 300 also includes a basic input/output (I/O) system 306, which facilitates the transfer of information between devices within the computer, and a mass storage device 307, which stores an operating system 313, application programs 314, and other program modules 315.

The basic input/output system 306 comprises a display 308 for displaying information and an input device 309, such as a mouse, keyboard, etc., for a user to input information. Wherein a display 308 and an input device 309 are connected to the central processing unit 301 through an input output controller 310 connected to the system bus 305. The basic input/output system 306 may also include an input/output controller 310 for receiving and processing input from a number of other devices, such as a keyboard, mouse, or electronic stylus. Similarly, an input/output controller 310 may also provide output to a display screen, a printer, or other type of output device.

The mass storage device 307 is connected to the central processing unit 301 through a mass storage controller (not shown) connected to the system bus 305. The mass storage device 307 and its associated computer-readable media provide non-volatile storage for the server 300. That is, the mass storage device 307 may include a computer-readable medium (not shown) such as a hard disk or CD-ROM drive.

Without loss of generality, computer readable media may comprise computer storage media and communication media. Computer storage media includes volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data. Computer storage media includes Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), RAM, ROM, flash memory or other solid state memory technology, CD-ROM, Digital Versatile Disks (DVD) or other optical storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices. Of course, those skilled in the art will appreciate that computer storage media is not limited to the foregoing. The system memory 304 and mass storage device 307 described above may be collectively referred to as memory.

According to various embodiments of the invention, the server 300 may also operate as a remote computer connected to a network through a network, such as the Internet. That is, the server 300 may be connected to the network 312 through the network interface unit 311 connected to the system bus 305, or the network interface unit 311 may be used to connect to other types of networks or remote computer systems (not shown).

The memory 304 also includes one or more programs configured to be executed by one or more processors.

Exemplary architecture overview:

in order to realize that the mobile device is used to quickly acquire the service item provided at the current service location, so as to perform resource transfer for the selected service item, the mobile device needs to establish a connection with the tag device, acquire the service location corresponding to the tag device, and further acquire the service item corresponding to the service location according to the service location. In an exemplary embodiment:

the mobile device 120 establishes a communication connection with the tag device 110, and if the mobile device 120 detects that the mobile device 120 is shaken while maintaining the communication connection with the tag device 110, a service location corresponding to the tag device 110 is acquired.

The tag device 110 continuously broadcasts its identity so that the mobile device 120, which is in communication with the tag device 110, can obtain the identity. Since the tag devices 110 are located at service locations within the transportation facility, and each tag device 110 uniquely corresponds to only one service location, the identification of the tag device 110 is used to uniquely identify the tag device 110. Therefore, when the mobile device 120 acquires the identifier broadcasted by the tag device 110, the service location corresponding to the tag device 110 can be acquired according to the correspondence between the identifier and the service location.

Optionally, when the mobile device 120 detects that the mobile device 120 is shaken in the process of maintaining the communication connection with the tag device 110, the mobile device 120 acquires the identifier broadcasted by the tag device 110, and acquires the service location corresponding to the tag device 110 according to the identifier.

Optionally, in the process of maintaining the communication connection with the tag device 110, the mobile device 120 may also not obtain the self identifier broadcast by the tag device 110 first, but when detecting that the mobile device 120 is shaken, obtain the self identifier broadcast by the tag device 110, and further obtain the service location corresponding to the self identifier.

In practical applications, a motion sensor or a gravity sensor may be disposed in the mobile device 120, and when the mobile device 120 is shaken, the motion sensor or the gravity sensor may output motion data, from which it may be determined whether the mobile device 120 is shaken. Generally, when the acceleration of the motion of the mobile device 120 is greater than a predetermined threshold, the mobile device 120 may be considered to be shaken, and when the acceleration of the motion of the mobile device 120 is less than the predetermined threshold, the mobile device 120 may be considered to be not shaken.

The mobile device 120 acquires a service item related to the service location currently provided by the first server 130; when detecting that at least one service item in the service items is selected, sending a resource transfer request related to the selected at least one service item to the first server 130 according to the currently logged-in user account.

When the mobile device 120 establishes a communication connection with the tag device 110 and can acquire the identifier broadcast by the tag device 110, it indicates that the mobile device 120 is located at the service location corresponding to the tag device 110. For example, a tag device 110 is installed at the 3 rd gate of the capital international airport, and when the mobile device 120 obtains the identifier aaa broadcasted by the tag device 110, it indicates that the mobile device 120 and the user using the mobile device 120 are located at the 3 rd gate of the capital international airport. At this time, the user may have a need to purchase the service items related to the service location, and the mobile device 120 obtains the service items related to the service location from the first server 130 for the user to select, and after the user selects the service items, the service items corresponding to the selected service items may be selected and purchased.

In particular, the mobile device 120 may obtain a service item associated with the service location from the first server 130. The service items mentioned here are generally service purchase services, such as ticket purchase service, delay insurance purchase service, ticket refund service, ticket change service, and the like, and the service items are specific purchase schemes corresponding to each service item. For example, the service items related to the 3 rd boarding gate of the capital international airport at the service position comprise the businesses of ticket business purchase, delayed insurance purchase, ticket refund, ticket change and the like of all flights corresponding to the 3 rd boarding gate of the capital international airport. When the service item is a ticket buying service, the service item may be: 1. CZ3 x 9 flight first class with a purchase amount of 2000; 2. CZ3 business class for 9 flights, purchase amount 1500; 3. CZ3 x 9 flight economy class, purchase amount is 800. For another example, when the service item is a delayed insurance purchase service, the service item may be: 1. 5 yuan of insurance is invested, and 50 yuan of claim is obtained; 2. the application of 20 Yuan and the claim of 500 Yuan.

After the service items related to the service position are acquired, the mobile device 120 displays the service items or service items in the service items for the user to select. When the user selects one service item from the service items, a resource transfer request related to the selected service item is sent to the first server 130 according to the currently logged-in user account.

After receiving the resource transfer request, the first server 130 transfers the resource with the resource amount required by the service item in the user account resource library to the first server resource library.

The amount of resources referred to herein generally refers to the amount of money or equivalent virtual resources, such as points, coupons, etc., that the user needs to pay to purchase the service item. The first server repository is typically an account corresponding to the first server 130.

For example, the user selects the service item at the time of ticket purchase: for CZ3 x 9 flight head class, the purchase amount is 2000 dollars, and the mobile device 120 sends a resource transfer request associated with the service item to the first server 130. After receiving the resource transfer request, the first server 130 transfers the purchase amount 2000 units to be paid by the user for purchasing the service item from the user account to the fund account corresponding to the first server.

In summary, in the information interaction system provided in the embodiment of the present invention, the tag device disposed at the first service location is used to obtain the service item corresponding to the tag device, obtain the selected service item from the service direction, and transfer the quantity of resources required by the selected service item to the resource library of the first server according to the service item; because the service item at the service position can be directly positioned according to the label equipment, a user can quickly select the service item according to the service item to realize resource transfer related to the service item; therefore, the problem that in the related technology, a designated application program needs to be installed in advance or the address of an official website needs to be obtained in advance, then the related service is obtained in the application program or the official website, and finally information interaction can be achieved according to the selected service, the information interaction mode is complicated, and the effects of simplifying service obtaining operation of a user and performing information interaction are achieved.

When the mobile device acquires the service item related to the service position from the first server, the service item acquisition request can be sent to the first server by using the user account logged in the mobile device, and the first server queries the service item according to the service item acquisition request. In an exemplary embodiment:

the mobile device 120 obtains a user account logged on the mobile device 120, and sends a service item obtaining request to the first server 130 by using the user account, where the service item obtaining request carries a service location.

The user account referred to herein may be an account on the mobile device 120 that is logged in using the instant messaging application, and the mobile device 120 may send a service item acquisition request to the first server 130 using the user account.

When receiving the service item acquisition request, the first server 130 queries the service items related to the service location in the user account. The service items related to the service positions and provided by the user account comprise one or all of service items related to content items and service items related to a content item set, wherein the content item set comprises at least one content item.

Optionally, the first server 130 queries the service item related to the service location in the user account through the following two possible implementations.

In a first possible implementation manner, the first server 130 queries a content entry related to the service location, determines whether the user account has the content entry related to the service location, and queries a service item related to the content entry possessed by the user account when the user account has the content entry related to the service location.

When the service location is an entrance through which a passenger takes a shift, such as a ticket gate for providing a ticket checking service; for another example, the content item set includes at least one content item, where one content item may be a ticket or an air ticket in a shift, and the content item may be represented by information that can uniquely determine the ticket or the air ticket in the shift, such as a serial number of the ticket or a seat number of the ticket.

The term "content item" as used herein refers to a ticket or air ticket for a particular shift that the user has completed purchasing using the user account. And when the user account is provided with the content item related to the service position, inquiring the service item related to the content item provided by the user account.

For example, the shift information included in the content entry set corresponding to the gate of 3 # of the international airport at the service location headquarter includes CZ3 × 9 flight information, CZ319 × flight information, and CZ31 × 9 flight information, when the user has completed the ticket purchase of the CZ3 × 9 flight using its own user account, the first server 130 obtains the flight ticket of CZ3 × 9 flight at row 3a seat, and feeds back the service item corresponding to row 3a seat of the CZ3 × 9 flight to the mobile device 120.

Generally, the service items related to the content items possessed by the user account generally include: refund of a ticket, change of ticket, and delayed insurance purchase. And after the user purchases a certain ticket, the service item corresponding to the ticket fed back by the first server can be the refund of the ticket, the change of the ticket, the purchase of delayed insurance of the ticket and the like. If the user has not purchased the ticket, the service item fed back by the first server may be the purchase of the ticket, please refer to the second possible embodiment below.

In addition, the service items fed back by the first server 130 may include other service items that can be operated by the user account, in addition to the service items corresponding to the tickets that have been purchased by the user account. For example, after the user purchases a ticket, the service items provided by the first server for the user account of the user may include a ticket refunding service item for refunding the ticket, a ticket changing service item for changing the ticket, and a purchase service item for delaying insurance of the ticket, and may also include purchase service items of other tickets that can be purchased by the user and correspond to the service location. Please see the second possible embodiment below.

In a second possible implementation, the first server 130 queries for service items related to a set of content items corresponding to a service location.

The content item set is the information of all the shifts corresponding to the service position, and service items related to all the shifts corresponding to the service position are inquired. The service items comprise a ticket purchasing service item of the shift corresponding to the service position, a ticket refunding of the ticket of the shift corresponding to the service position, a ticket change of the ticket of the shift corresponding to the service position, a purchasing service item of delayed insurance of the shift corresponding to the service position and the like.

In summary, by sending a service item acquisition request to the first server by using the user account, a service item related to a content item possessed by the user account or a service item related to a content item set corresponding to a service location may be acquired from the first server, the mobile device displays the service item for the user to select, and acquires a service item corresponding to the selected service item for the user to select, so that the user may complete purchase of the selected service item.

When the first server inquires the service items related to the content items of the user account or inquires the service items related to the content item set corresponding to the service position, the obtained service items are displayed for the user to select, so that the service items corresponding to the selected service items are displayed for the user to select. In an exemplary embodiment:

in this embodiment, the first server 130 queries the service items related to the content item set corresponding to the service location, and the mobile device 120 displays the obtained service items related to the content item set corresponding to the service location for the user to select.

Fig. 4A is a schematic diagram illustrating service items according to an embodiment of the present invention, as shown in fig. 4A, the current beijing time is 10:00, the mobile device 120 acquires a3 rd departure gate of the first international airport as the service location, and the content items in the content item set acquired from the first server 130 are the CZ319 flight ticket, the CZ31 × 9 flight ticket, and the CZ3 9 flight ticket, the service items related to the CZ319 flight ticket include the purchase of the CZ319 flight ticket, the purchase of the run delay insurance of the CZ319 flight, the refund of the CZ319 flight ticket, and the service items related to the CZ31 × 9 flight ticket include the purchase of the CZ31 × 9 flight ticket, the purchase of the run delay insurance flight of the CZ31 × 9 flight ticket, the refund of the CZ31 × 9 flight ticket, and the refund of the CZ31 × 9 flight ticket.

Optionally, the service item may include, in addition to the shift information included in the content entry, other information related to the shift information, such as departure time, shift status, the departure city of the shift, the destination city of the shift, etc. still referring to FIG. 4A, flight numbers included in the content entry are illustrated, such as CZ319 flight taken at 8:00, Beijing, the departure city, and the destination city being achievements, CZ31 × 9 flight pending departure time, Beijing, the destination city being Shanghai, and CZ3 × 9 flight is expected to take off at 11:00, Beijing, and the destination city being Uluguai.

Generally, when a service item is displayed on the mobile device 120, the service item is usually displayed in the form of a control corresponding to the service item. Still referring to fig. 4A, the service items corresponding to CZ319 flights are all displayed in a service item list 41, where the service item list 41 includes controls corresponding to the service items, such as a ticket purchase control, a ticket refund control, a change of sign control, and a delayed insurance purchase control. The user may select a desired service item by clicking a control corresponding to the service item, so that the mobile device 120 can obtain the selected service item.

It should be noted that the pulled-down service item list 41 covers information display at other positions of the page, and belongs to a form of product implementation, and the covered content does not affect the protection range.

Each service item may correspond to a plurality of service purchase schemes (i.e., service items), such as CZ3 × 9 flight ticket purchase service items, and the service items may be: 1. the first class has 5 remaining tickets with the purchase amount of 2000; 2. the rest 15 tickets in the business cabin have the purchase amount of 1500; 3. the coach cabin has 10 remaining tickets and the purchase amount is 800.

As another example, when the user selects CZ3 x 9 flight to delay the purchase of insurance, the service items may be: 1. 5 yuan of insurance is invested, and 50 yuan of claim is obtained; 2. the application of 20 Yuan and the claim of 500 Yuan.

Since each service item can correspond to multiple service items, at this time, the service item corresponding to the selected service item needs to be displayed for the user to select, and please refer to the description of the service item display in the next embodiment for displaying the service item corresponding to the selected service item.

It should be noted that when the control is triggered, the service item may be directly displayed, and a page for guiding the user to trigger the display of the service item may also be displayed. Fig. 4B is a schematic diagram of a page for guiding a user to trigger service item presentation according to an embodiment of the present invention. As shown in fig. 4B, when the service item selected by the user is the delayed insurance purchase service item of CZ319 flight, guidance information 42 for guiding the user to acquire the service item corresponding to the delayed insurance purchase service item of CZ319 flight is displayed on the guidance page shown. At which point the user may shake the mobile device 120 according to the guidance information 42. Upon detecting that the mobile device 120 is shaken, the mobile device 120 presents the service items corresponding to the delayed insurance purchase service item for the CZ319 flight.

In summary, the mobile device may display the obtained service item for selection by the user, and display the service item corresponding to the selected service item for selection by the user, so that the user may complete purchase of the selected service item.

After obtaining the content items and the service items related to the service items possessed by the user account, the mobile device 120 displays the service items, obtains the selected service items, and completes resource transfer related to the selected service items. In an exemplary embodiment:

the mobile device 120 acquires a content item and a service item related to the service item from the first server 130, displays the service item, and transmits a first resource transfer request related to the selected service item to the first server 130 after the displayed service item is selected.

The presentation of the service items on the mobile device can be implemented by several possible implementations:

in one possible implementation, the mobile device 120 may present all of the service items when the number of service items is at least two.

The present embodiment does not specifically limit the display form adopted when displaying all the service items, and can be determined according to actual situations. For example, all service items may be displayed in a list display form, and the display page may be divided into a plurality of areas, each of which displays one service item.

In one possible implementation, when the number of the service items is at least two, the shaking information of the mobile device 120 is obtained, and one service item is selected for presentation according to the shaking information.

The shake information may be shake parameters of the mobile device 120 such as the number of shakes and the shake frequency. The present embodiment takes the shaking information as the shaking times of the mobile device 120 for example.

For example, the mobile device 120 pre-stores or pre-acquires the corresponding relationship between the number of shaking times and the amount of resources, where the amount of resources generally refers to the amount of money or equivalent virtual resources, such as credits, coupons, etc., that the user needs to pay to purchase the service item. For example, the correspondence relationship is as follows: the number of resources corresponding to the number of times that the mobile device 120 shakes is less than 5 is 5 yuan; the number of resources corresponding to the number of times the mobile device 120 is shaken more than 5 times is 20 yuan. The service items obtained from the server are: 1. 5 yuan of insurance is invested, and 50 yuan of claim is obtained; 2. the application of 20 Yuan and the claim of 500 Yuan. When the user shakes the mobile device 120 3 times, the presentation service item 1: 5 yuan of insurance is invested, and 50 yuan of claim is obtained; when the user shakes the mobile device 120 6 times, the presentation service item 2: the application of 20 Yuan and the claim of 500 Yuan.

As another example, the correspondence between the number of shaking times and the type of ticket seat is stored or acquired in advance in the mobile device 120. For example, the correspondence relationship is as follows: the ticket seats corresponding to the mobile device 120 with shaking times less than 5 times are first class or first class; the corresponding ticket seats with the shaking times of the mobile device 120 being more than 5 times are economy class seats or second class seats. The service items obtained from the server are: 1. a first seat 250 yuan; 2. two seats 180 units. When the user shakes the mobile device 120 3 times, the presentation service item 1: a first seat 250 yuan. When the user shakes the mobile device 120 6 times, the presentation service item 2: two seats 180 units.

In one possible implementation, the mobile device 120 may randomly select a service item for presentation from the obtained service items.

In one possible implementation, the mobile device 120 may present one of the service items first, and then present another service item when receiving a presentation instruction to present the other service item.

For example, fig. 4C is a schematic diagram of displaying service items provided in an embodiment of the present invention, and as shown in fig. 4C, one of the service items is displayed, and a user slides to the right on a touch screen of the mobile device 120 with a finger to generate a display instruction for displaying another service item. Accordingly, after the showing instruction is received, another service item is shown.

In practical applications, when the mobile device 120 displays only one of the service items acquired from the server, if the user is not satisfied with the current service item, the user may select to shake the mobile device 120 again, move the mobile device 120 and select one of the service items again for display, so as to increase the displayed service items and provide more service item selections for the user.

It should be noted that, in the above example, the mobile device 120 sends the service item acquisition request to the first server 130 only once, and the first server 130 receives the service item acquisition request and feeds back the service item related to the service location, and feeds back the service item corresponding to the service item related to the service location. In practical applications, after the mobile device 120 sends the service item acquisition request only to the first server 130, the first server 130 feeds back the service items related to the service location to the mobile device 120, the mobile device 120 displays the service items related to the service location, acquires the selected service items from the service items related to the service location, and sends the service item acquisition request to the first server 130, where the service item acquisition request includes the selected service items.

Accordingly, the service item acquisition request sent by the mobile device 120 to the first server 130 in the previous time is sent after the processing control of the service item is triggered, and when the mobile device 120 only shows one of the service items acquired from the first server 110, if the user is not satisfied with the current service item, the user may still select to shake the mobile device 120 again to send the service item acquisition request to the first server 130 again. It is obvious that the mobile device 120 may also send the service item acquisition request to the first server 130 again through the service item correspondence control.

That is, the mobile device 120 may send the service item acquisition request to the first server 130 multiple times, and the trigger condition for sending the service item acquisition request may be that the mobile device 120 is shaken, or that a control corresponding to the service item is triggered, and the trigger condition for sending the service item acquisition request each time may be the same or different.

After acquiring the selected service item, the mobile device 120 sends a first resource transfer request related to the selected service item to the first server 130.

Correspondingly, after receiving the first resource transfer request, the first server 130 determines the resource quantity related to the selected service item, and transfers the resource with the resource quantity in the resource library of the account of the user to the resource library of the first server; or, the resource transfer platform is notified to transfer the resource with the resource amount from the resource library of the user account to the resource library of the first server 130.

The resource transfer platform is generally a server corresponding to the payment program installed in the mobile device 120, and the resource with the resource amount can be transferred from the resource library of the user account to the resource library of the first server 130 through the resource transfer platform, where the resource library is generally a fund account corresponding to the first server 130.

In summary, the mobile device may display the service item in multiple ways, and when the user is unsatisfied with displaying the service item on the mobile device, the user may obtain other service items in multiple ways to display the service items on the mobile device.

When the selected service item is a ticket purchase service item, the user on the mobile device 120 also needs to input the identity information of the user so that the first server can allocate the service item to the user and the user completes the ticket purchase. In an exemplary embodiment:

after the second resource transfer item related to the specified content entry set in the service page is selected, the mobile device 120 displays a replacement type selection interface, acquires the selected replacement type, acquires the user identity information of the user account, and sends a second resource transfer request carrying the specified content entry set, the user identity information, and the replacement type to the first server.

The designated content item set is usually a shift designated by the user, the service page is a page showing service items corresponding to the designated shift, the second resource transfer item is a ticket purchase service item, and the corresponding second resource transfer item related to the designated content item set is usually a ticket purchase service item of the shift designated by the user from the service page.

The replacement type selection interface is typically displayed by the mobile device 120, the selected replacement type is obtained, and the identity information of the user account, here referred to as different types of ticketing, is obtained. For example, the permutation types include: economy class, business class, first class, etc.; as another example, the permutation types include: first class seat, second class seat, third class seat, etc.

Specifically, acquiring the identity information of the user account can be implemented by two possible implementation manners:

in a first possible implementation, the mobile device 120 obtains user identity information to which the user account is bound.

The user identity information is usually operated by a user, and the identity information of the user is bound with the user account, so that the user identity information bound with the user account can be directly acquired.

In a second possible implementation manner, the mobile device displays an input interface for inputting the user identity information, and acquires the user identity information input by the input interface.

For example, fig. 4D is a schematic diagram of a mobile device provided in an embodiment of the present invention displaying an input interface for inputting user identity information, as shown in fig. 4D, and when the purchase control 43 in 4D (1) is triggered, displaying an input interface as shown in fig. 4D (2), the input interface including an input box 44 for inputting passenger name information and an input box 45 for inputting a certificate number.

Typically, when the input interface is displayed, the interface also contains controls for confirming the purchase. For example, still referring to FIG. 4D (2), the input interface also includes a control 46. When the control 46 is triggered, the user information input in the input boxes 44 and 45 is obtained, and a second resource transfer request carrying the specified content entry set, the user identity information, and the replacement type is sent to the server.

After receiving the second resource transfer request, the first server 130 selects one content entry meeting the replacement type from the specified content entry set, generates a service item by using the user identity information and the content entry, allocates the service item to the user identity information, determines the resource quantity related to the service item, and transfers the resource with the resource quantity in the resource library of the user account to the resource library of the first server 130, or notifies the resource transfer platform to transfer the resource with the resource quantity from the resource library of the user account to the resource library of the first server 130.

Service items as referred to herein generally refer to air or train tickets such as: CZ3 x 9 flight first class A3, such as CZ3 x 9 flight economy class C2.

It should be noted that in the present embodiment, when each page or interface is displayed, the page or interface is displayed in the form of a web page, so that the mobile device 120 can directly perform information interaction with the first server 130 through the web page.

In summary, when the service item selected by the user is the ticket purchase service, the mobile device further needs to obtain user identity information necessary for purchasing the ticket, so that the first server can distribute the service item (i.e., the air ticket or the train ticket, etc.) according to the user identity information, and the user can complete the purchase of the service item.

In the case where the communication application is installed on the mobile device 120, the mobile device 120 may acquire from the second server even the communication application when acquiring the service location corresponding to the tag device 110. In an exemplary embodiment:

the mobile device 120 sends a location retrieval request with the identifier to the second server 140 using the user account logged in on the instant messaging application.

After receiving the location obtaining request, the second server 140 queries a service location corresponding to the identifier according to the correspondence between the identifier and the service location, and feeds back the service location to the user account.

Since the second server stores the correspondence between the identifier of each tag device and the service location, when the mobile device receives the identifier broadcasted by the tag device, the mobile device can obtain the service location corresponding to the identifier from the second sending server.

Optionally, the second server 140 queries a link related to the service location, where the link is an address of the first server, and feeds the link back to the user account; the mobile device 120 obtains a service item associated with the service location from the second server using the link.

For example, when the service location is a ticket gate of a train station, the link associated with the service location may be an address of a server providing train ticket service; when the service location is a ticket gate at an airport, the link associated with the service location may be an address of a server providing the ticket service.

Fig. 5A is a block diagram illustrating an architecture of the mobile device shown in fig. 1 according to an embodiment of the present invention. The mobile device includes: a connection module 501, a first obtaining module 502, a second obtaining module 503, and a sending module 504.

The connection module 501 is configured to establish a communication connection with a tag device.

The first obtaining module 502 is configured to, in a process of maintaining a communication connection with a tag device, obtain a service location corresponding to an identifier of the tag device if it is detected that the mobile device is shaken.

A second obtaining module 503, configured to obtain the service item currently provided by the server and related to the service location obtained by the first obtaining module 502.

A sending module 504, configured to send, according to the currently logged-in user account, a resource transfer request related to the selected at least one service item to the server when it is detected that at least one service item in the service items acquired by the second acquiring module 503 is selected, where the resource transfer request is used to trigger the server to transfer a resource, which has a resource amount required by the service item, in a resource library of the user account to a resource library of the server.

In an alternative embodiment shown in fig. 5B, the second obtaining module 503 includes:

the first obtaining sub-module 503a is configured to obtain an account of a user logged on the mobile device.

The second obtaining sub-module 503b is configured to obtain, from the server, the service item related to the service location in the user account obtained by the first obtaining sub-module 503 a.

The service items related to the service location and possessed by the user account acquired by the first acquiring sub-module 503a include service items related to content items possessed by the user account.

In an alternative embodiment shown in fig. 5B, the sending module 504 includes:

the second obtaining sub-module 504a is configured to obtain, from the server, a content item possessed by the user account and a service item related to the service item.

The display sub-module 504b is configured to display the service items acquired by the second acquisition sub-module 504 a;

the first sending sub-module 504c is configured to, after the service item displayed by the display sub-module 504b is selected, send a first resource transfer request related to the selected service item to the server, where the first resource transfer request is used to trigger the server to determine a resource amount related to the selected service item, and transfer a resource having the resource amount in the resource library of the user account to the resource library of the server.

In an alternative embodiment shown in fig. 5B, the sending module 504 further includes:

the third obtaining sub-module 504d is configured to obtain user identity information of the user account.

The second sending sub-module 504e is configured to obtain a service item generated according to the user identity information from the server, send a second resource transfer request related to the service item to the server, where the second resource transfer request is used to trigger the server to determine the resource quantity related to the service item, and transfer a resource with the resource quantity in the resource library of the user account to the resource library of the server.

In an alternative embodiment shown in fig. 5B, the third obtaining sub-module 504d is further configured to obtain user identity information bound to the user account; or displaying an input interface for inputting the user identity information, and acquiring the user identity information input by the input interface.

In an alternative embodiment shown in fig. 5B, where one tag device is located at each service location, the first obtaining module 502 includes:

the receiving submodule 502a is configured to receive signals carrying respective identifiers broadcast by each tag device.

The fourth obtaining submodule 502b is configured to determine a signal with the strongest signal strength, and obtain a service location corresponding to an identifier carried by the determined signal.

In summary, the information interaction apparatus provided in the embodiment of the present invention obtains, by a tag device disposed at a first service location, a service item corresponding to the tag device, obtains a selected service item from the service direction, and transfers, according to the service item, a resource amount required by the selected service item to a resource library of a first server; because the service item at the service position can be directly positioned according to the label equipment, a user can quickly select the service item according to the service item to realize resource transfer related to the service item; therefore, the problem that in the related technology, a designated application program needs to be installed in advance or the address of an official website needs to be obtained in advance, then the related service is obtained in the application program or the official website, and finally information interaction can be achieved according to the selected service, the information interaction mode is complicated, and the effects of simplifying service obtaining operation of a user and performing information interaction are achieved.

Fig. 6A is a flowchart of an information interaction method provided in an embodiment of the present invention, which is illustrated by a mobile device applied to the system shown in fig. 1. The method comprises the following steps:

step 601, establishing communication connection with the label device.

Step 602, in the process of maintaining communication connection with the tag device, if it is detected that the mobile device is shaken, a service location corresponding to the identifier of the tag device is obtained.

Optionally, a tag device is set at each service location, and the mobile device receives signals carrying respective identifiers broadcast by each tag device, determines a signal with the strongest signal strength, and acquires a service location corresponding to the identifier carried by the determined signal.

Step 603, obtaining the service item related to the service position currently provided by the server.

Specifically, this step may be implemented by several sub-steps as shown in fig. 6B.

Step 603a, acquiring the account number of the user logged on the mobile device.

Step 603b, obtaining the service items related to the service positions and possessed by the user account from the server, wherein the service items related to the service positions and possessed by the user account comprise the service items related to the content items possessed by the user account.

Step 604, when it is detected that at least one service item in the service items is selected, a resource transfer request related to the selected at least one service item is sent to the server according to the currently logged-in user account, where the resource transfer request is used to trigger the server to transfer a resource, which has a resource quantity required by the service item, in the user account resource library to the resource library of the server.

Alternatively, this step may be implemented by several sub-steps as shown in fig. 6C:

step 604a, a service item related to the content item and the service item of the user account is obtained from the server.

Step 604b, displaying the service items.

Step 604c, after the displayed service item is selected, sending a first resource transfer request related to the selected service item to the server, where the first resource transfer request is used to trigger the server to determine the resource quantity related to the selected service item, and transferring the resource with the resource quantity in the resource library of the user account to the resource library of the server.

When the selected service item is a ticket purchase service item, this step further needs to acquire user identity information, and generates a service item according to the user identity information, which is specifically implemented through several substeps as shown in fig. 6D.

Step 604d, the user identity information of the user account is obtained.

Alternatively, this sub-step can be implemented by the following two possible implementations.

In a first possible implementation manner, user identity information bound to a user account is acquired.

In a second possible implementation manner, an input interface for inputting user identity information is displayed, and the user identity information input by the input interface is acquired.

Step 604e, obtaining a service item generated according to the user identity information from the server, sending a second resource transfer request related to the service item to the server, where the second resource transfer request is used to trigger the server to determine the resource quantity related to the service item, and transferring the resource with the resource quantity in the resource library of the user account to the resource library of the server.

In summary, in the information interaction method provided in the embodiment of the present invention, the tag device disposed at the first service location is used to obtain the service item corresponding to the tag device, obtain the selected service item from the service direction, and transfer the quantity of resources required by the selected service item to the resource library of the first server according to the service item; because the service item at the service position can be directly positioned according to the label equipment, a user can quickly select the service item according to the service item to realize resource transfer related to the service item; therefore, the problem that in the related technology, a designated application program needs to be installed in advance or the address of an official website needs to be obtained in advance, then the related service is obtained in the application program or the official website, and finally information interaction can be achieved according to the selected service, the information interaction mode is complicated, and the effects of simplifying service obtaining operation of a user and performing information interaction are achieved.

It should be noted that: in the above embodiment, when information interaction is implemented, the division of each functional module is merely used as an example, and in practical applications, the function distribution may be completed by different functional modules according to needs, that is, an internal structure of the mobile device is divided into different functional modules, so as to complete all or part of the above described functions. In addition, the information interaction device and method provided by the above embodiments and the information interaction system embodiment belong to the same concept, and specific implementation processes thereof are detailed in the system embodiment and are not described herein again.

The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.

It will be understood by those skilled in the art that all or part of the steps for implementing the above embodiments may be implemented by hardware, or may be implemented by a program instructing relevant hardware, where the program may be stored in a computer-readable storage medium, and the above-mentioned storage medium may be a read-only memory, a magnetic disk or an optical disk, etc.

The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents, improvements and the like that fall within the spirit and principle of the present invention are intended to be included therein.

Claims

1. An information interaction system, characterized in that the system comprises a mobile device, a tag device provided at a service location, and a first server, the service location being a location provided in a transportation place for providing a predetermined service, wherein:

the mobile equipment establishes communication connection with the label equipment, acquires a service position corresponding to the label equipment and a user account logged on the mobile equipment if the mobile equipment is detected to be shaken in the process of maintaining the communication connection with the label equipment, and sends a service item acquisition request to the first server by using the user account, wherein the service position is carried in the service item acquisition request;

when the first server receives the service item acquisition request, inquiring service items related to the service position and possessed by the user account;

the mobile equipment acquires the service item; when detecting that at least one service item in the service items is selected, sending a resource transfer request related to the selected at least one service item to the first server according to the user account;

and after receiving the resource transfer request, the first server transfers the resources, which have the resource quantity required by the selected at least one service item, in the user account resource library to the first server resource library.

2. The system of claim 1,

the service items comprise service items related to content items possessed by the user account, or the service items related to the service position possessed by the user account comprise service items related to content items possessed by the user account and service items related to a content item set, wherein the content item set comprises at least one content item.

3. The system of claim 2,

the mobile equipment acquires content items of the user account and service items related to the service items from the first server, displays the service items, and sends a first resource transfer request related to the selected service items to the first server after the displayed service items are selected;

after receiving the first resource transfer request, the first server determines the resource quantity related to the selected service item, and transfers the resource with the resource quantity in the resource library of the user account to the resource library of the first server; or, the resource transfer platform is notified to transfer the resource with the resource quantity from the resource library of the user account to the resource library of the first server.

4. The system of claim 2, wherein the selected service item is a second resource transfer item,

after a second resource transfer item related to a designated content entry set in the service page is selected, the mobile device displays a replacement type selection interface, acquires a selected replacement type, acquires user identity information of the user account, and sends a second resource transfer request carrying the designated content entry set, the user identity information and the replacement type to the first server;

after receiving the second resource transfer request, the first server selects one content entry meeting the replacement type from the specified content entry set, generates a service item by using the user identity information and the content entry, allocates the service item for the user identity information, determines the resource quantity related to the service item, and transfers the resource with the resource quantity in the resource library of the user account to the resource library of the first server, or notifies a resource transfer platform to transfer the resource with the resource quantity from the resource library of the user account to the resource library of the first server.

5. The system of claim 4,

the mobile equipment acquires the user identity information bound to the user account; alternatively, the first and second electrodes may be,

the mobile equipment displays an input interface for inputting user identity information, and obtains the user identity information input by the input interface.

6. The system of claim 1, wherein one tag device is provided at each service location,

and the mobile equipment receives the signals carrying the respective identifications broadcasted by each tag equipment, determines the signal with the strongest signal strength, and acquires the service position corresponding to the identification carried by the determined signal.

7. The system according to any one of claims 1 to 6, characterized in that it further comprises a second server of an instant messaging application, said mobile device being installed with said instant messaging application;

the mobile equipment sends a position acquisition request carrying an identifier to the second server by using a user account logged in the instant messaging application;

and after receiving the position acquisition request, the second server inquires a service position corresponding to the identifier according to the corresponding relation between the identifier and the service position, and feeds the service position back to the user account.

8. The system of claim 7,

the second server inquires a link related to the service position, wherein the link is the address of the first server, and feeds the link back to the user account;

the mobile device obtains a service item associated with the service location from the second server using the link.

9. An information interaction method applied to a mobile device in an information interaction system, the information interaction system further comprising a tag device and a server provided at a service location, the service location being a location provided in a transportation place for providing a predetermined service, the method comprising:

establishing communication connection with the label equipment;

in the process of maintaining communication connection with the tag device, if the mobile device is detected to be shaken, acquiring a service position corresponding to the identifier of the tag device;

acquiring a user account logged on the mobile equipment;

acquiring a service item which is related to the service position and is possessed by the user account from the server;

when detecting that at least one service item in the service items is selected, sending a resource transfer request related to the selected at least one service item to the server according to the user account, wherein the resource transfer request is used for triggering the server to transfer resources with the resource quantity required by the selected at least one service item in a user account resource library to the resource library of the server.

10. The method of claim 9,

wherein the service items related to the service position possessed by the user account comprise service items related to content items possessed by the user account.

11. The method of claim 10, wherein sending a resource transfer request related to the selected at least one service item to the server according to the user account when detecting that the at least one service item of the service items is selected comprises:

acquiring a content item and a service item related to the service item from the server, wherein the content item and the service item are possessed by the user account;

displaying the service item;

after the displayed service item is selected, sending a first resource transfer request related to the selected service item to the server, wherein the first resource transfer request is used for triggering the server to determine the resource quantity related to the selected service item, and transferring the resource with the resource quantity in the resource library of the user account to the resource library of the server.

12. The method of claim 9, wherein sending a resource transfer request related to the selected at least one service item to the server according to the user account when detecting that the at least one service item of the service items is selected comprises:

acquiring user identity information of the user account;

and acquiring a service item generated according to the user identity information from the server, and sending a second resource transfer request related to the service item to the server, wherein the second resource transfer request is used for triggering the server to determine the resource quantity related to the service item, and transferring the resource with the resource quantity in the resource library of the user account to the resource library of the server.

13. The method of claim 12, wherein the obtaining the user identity information of the user account comprises:

acquiring user identity information bound to the user account; alternatively, the first and second electrodes may be,

displaying an input interface for inputting user identity information, and acquiring the user identity information input by the input interface.

14. The method according to any one of claims 9-13, wherein a tag device is provided at each service location, and said obtaining the service location corresponding to the tag device's identity comprises:

receiving signals carrying respective identifications broadcasted by each tag device;

and determining the signal with the strongest signal strength, and acquiring the service position corresponding to the identifier carried by the determined signal.

15. An information interaction apparatus applied to a mobile device in an information interaction system, the information interaction system further including a tag device provided at a service location and a server, the service location being a location provided in a transportation place for providing a predetermined service, the apparatus comprising:

the connecting module is used for establishing communication connection with the label equipment;

the first obtaining module is used for obtaining a service position corresponding to the identifier of the tag device if the mobile device is detected to be shaken in the process of maintaining communication connection with the tag device;

the second acquisition module is used for acquiring the service items which are currently provided by the server and are related to the service position acquired by the first acquisition module;

a sending module, configured to send, to the server according to a currently logged-in user account, a resource transfer request related to the selected at least one service item when it is detected that the at least one service item in the service items is selected, where the resource transfer request is used to trigger the server to transfer a resource, which has a resource amount required by the selected at least one service item, in a user account resource library to a resource library of the server;

the second obtaining module includes:

the first acquisition sub-module is used for acquiring the user account logged on the mobile equipment;

and the second acquisition submodule is used for acquiring the service items related to the service position, which are possessed by the user account acquired by the first acquisition submodule, from the server.

16. The apparatus of claim 15,

the service items related to the service position and possessed by the user account acquired by the first acquisition sub-module comprise service items related to content items possessed by the user account.

17. The apparatus of claim 16, wherein the sending module comprises:

the second acquisition submodule is used for acquiring the content items of the user account and the service items related to the service items from the server;

the display sub-module is used for displaying the service items acquired by the second acquisition sub-module;

and the first sending submodule is used for sending a first resource transfer request related to the selected service item to the server after the service item displayed by the display submodule is selected, wherein the first resource transfer request is used for triggering the server to determine the quantity of resources related to the selected service item, and transferring the resources with the quantity of resources in the resource library of the user account to the resource library of the server.

18. The apparatus of claim 15, wherein the sending module further comprises:

the third acquisition sub-module is used for acquiring the user identity information of the user account;

and the second sending submodule is used for obtaining a service item generated according to the user identity information from the server, sending a second resource transfer request related to the service item to the server, wherein the second resource transfer request is used for triggering the server to determine the resource quantity related to the service item, and transferring the resource with the resource quantity in the resource library of the user account to the resource library of the server.

19. The apparatus of claim 18, wherein the third obtaining sub-module is further configured to: acquiring user identity information bound to the user account; or displaying an input interface for inputting user identity information, and acquiring the user identity information input by the input interface.

20. The apparatus of any one of claims 15-19, wherein one tag device is provided at each service location, and wherein the first obtaining module comprises:

the receiving submodule is used for receiving signals which are broadcasted by each tag device and carry respective identifications;

and the fourth obtaining submodule is used for determining the signal with the strongest signal strength and obtaining the service position corresponding to the identifier carried by the determined signal.

21. A computer-readable storage medium, comprising one or more programs, which are executed by one or more processors to implement the information interaction method of any one of claims 9 to 14.