CN107169579A - A kind of elevator maintenance cloud platform operation management system - Google Patents
A kind of elevator maintenance cloud platform operation management system Download PDFInfo
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- CN107169579A CN107169579A CN201710364540.1A CN201710364540A CN107169579A CN 107169579 A CN107169579 A CN 107169579A CN 201710364540 A CN201710364540 A CN 201710364540A CN 107169579 A CN107169579 A CN 107169579A
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- Prior art keywords
- data
- management module
- elevator
- management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
Abstract
The invention discloses a kind of elevator maintenance cloud platform operation management system, the management of function privilege and the management of data permission are carried out to different user by System Management Unit;Elevator, property, maintenance enterprise, supervision unit, manufacturer, the data progress additions and deletions of detection basis are changed by basic data management unit and looked into;By client service center administrative unit receive passenger, property, maintenance enterprise complaint, record complains opinion, it is assigned to responsible party's processing, real-time tracking treatment progress and in time feedback processing result, promote elevator data real-time update, and receive client's opinion and feedback extensively, processing in time is solved, using rights management so that each user data is neither disturbed by other data, each side's data interchange can be made again.
Description
Technical field
The invention belongs to lift management system technical field, it is related to a kind of background management system, specifically a kind of elevator dimension
Protect cloud platform operation management system.
Background technology
In recent years, China various regions just there occurs that a lot of elevators eat people's tragedy, wherein 70% above is due to elevator maintenance not
Power!The safety of elevator, three points are to manufacture, and three points are to install, and four points are to maintain, but in actual life, the overwhelming majority
People is not aware that the meaning of elevator maintenance, it may be said that elevator maintenance, an easy ignored extremely important industry.
There is following defect in existing lift management system:
1st, basic data is not complete, arranges difficult.
2nd, data are relatively independent, are not together in series well.
3rd, user feedback approach imperfection, complaint can not be handled in time.
The content of the invention
It is an object of the invention to provide a kind of elevator maintenance cloud platform operation management system.
The purpose of the present invention can be achieved through the following technical solutions:
A kind of elevator maintenance cloud platform operation management system, including System Management Unit, basic data management unit and visitor
Take central manage-ment unit;
The System Management Unit includes subscriber information management module, user role management module, user authority management mould
Block and organization management module;
The subscriber information management module, the user profile for managing login system;
The user role management module, the user role for managing login system;
The management of the user authority management module, the user right for managing login system, including function privilege and
The management of data permission;
The organization management module, for managing the mechanism information belonging to login system user;
The basic data management unit includes elevator data management module, property data management module, maintenance enterprise number
According to management module, supervision unit data management module, manufacturer's data management module, detection unit data management module and pass
System's mapping data management module;
The elevator data management module, the basic data of the elevator for managing system of entering, to elevator basic data
It is added, deletes, changing and inquiry operation;
The property data management module, the basic data of the infrastructure management company for managing system of entering, to infrastructure management company
Basic data is added, deleted, changing and inquiry operation;
The maintenance kernel business system module, the basic data of the maintenance enterprise for managing system of entering, to maintenance
Enterprise's basic data is added, deleted, changing and inquiry operation;
The supervision unit data management module, the basic data of the government regulator for managing system of entering is right
Government regulator basic data is added, deleted, changing and inquiry operation;
Manufacturer's data management module, the basic data of the elevator manufacturer for managing system of entering, to elevator
Manufacturer's basic data is added, deleted, changing and inquiry operation;
The detection unit data management module, the basic data of unit is detected for managing the elevator for system of entering, right
Elevator detection basis data are added, deleted, changing and inquiry operation;
The relationship map data management module, elevator, property, maintenance enterprise, supervision list for managing system of entering
Mapping relations between position, elevator manufacturer and detection unit, every elevator has corresponding property, maintenance enterprise, supervision
Unit, elevator manufacturer and detection unit;
Client service center's administrative unit includes complaining opinion logging modle, complains opinion processing module and result
Feedback module;
The complaint opinion logging modle, receives passenger, property, the complaint of maintenance enterprise, and records complaint opinion, exports
To complaint opinion processing module;
The complaint opinion processing module, is analyzed and processed to the complaint opinion received, will be right according to complaint content
The complaint opinion answered is assigned to responsible party's processing;
The result feedback module, real-time tracking complains the treatment progress of opinion, and in time by the processing of responsible party
As a result complainant is fed back to.
Beneficial effects of the present invention:The elevator maintenance cloud platform operation management system that the present invention is provided, passes through system administration
Unit carries out the management of function privilege and the management of data permission to different user;By basic data management unit to elevator,
Property, maintenance enterprise, supervision unit, manufacturer, the data progress additions and deletions of detection basis, which change, looks into;Manage single by client service center
Member receives passenger, property, the complaint of maintenance enterprise, and record complains opinion, is assigned to responsible party's processing, real-time tracking treatment progress
And timely feedback processing result, promote elevator data real-time update, and client's opinion and feedback are received extensively, processing in time is solved
Certainly, using rights management so that each user data can make each side's data interchange neither by the interference of other data again.
Brief description of the drawings
The present invention is described in further detail with specific embodiment below in conjunction with the accompanying drawings.
Fig. 1 is the system schematic of the present invention.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete
Site preparation is described, it is clear that described embodiment is only a part of embodiment of the invention, rather than whole embodiments.It is based on
Embodiment in the present invention, it is all other that those of ordinary skill in the art are obtained under the premise of creative work is not made
Embodiment, belongs to the scope of protection of the invention.
As shown in figure 1, the invention provides a kind of elevator maintenance cloud platform operation management system, including system administration list
Member, basic data management unit and client service center's administrative unit.
System Management Unit include subscriber information management module, user role management module, user authority management module with
And organization management module.
Subscriber information management module, the user profile for managing login system, including user name, password, user are true
The information such as name, affiliated unit.
User role management module, the user role for managing login system, including keeper, member, visitor etc..
The management (longitudinal direction) of user authority management module, the user right for managing login system, including function privilege
With the management (transverse direction) of data permission.
Organization management module, for managing the mechanism information belonging to login system user, including infrastructure management company, maintenance enterprise
Industry, government regulator etc..
Basic data management unit includes elevator data management module, property data management module, maintenance business data pipe
Reason module, supervision unit data management module, manufacturer's data management module, detection unit data management module and relation are reflected
Penetrate data management module.
Elevator data management module, the basic data of the elevator for managing system of entering, is carried out to elevator basic data
Addition, deletion, modification and inquiry operation.
Property data management module, the basic data of the infrastructure management company for managing system of entering, to infrastructure management company basis
Data are added, deleted, changing and inquiry operation.
Maintenance kernel business system module, the basic data of the maintenance enterprise for managing system of entering, to maintenance enterprise
Basic data is added, deleted, changing and inquiry operation.
Unit data management module is supervised, the basic data of the government regulator for managing system of entering, to government
Supervision department's basic data is added, deleted, changing and inquiry operation.
Manufacturer's data management module, the basic data of the elevator manufacturer for managing system of entering, is manufactured to elevator
Business's basic data is added, deleted, changing and inquiry operation.
Unit data management module is detected, the basic data of unit is detected for managing the elevator for system of entering, to elevator
Detection basis data are added, deleted, changing and inquiry operation.
Relationship map data management module, elevator, property, maintenance enterprise, supervision unit, electricity for managing system of entering
Terraced manufacturer and detection unit between mapping relations, every elevator have corresponding property, maintenance enterprise, supervision unit,
Elevator manufacturer and detection unit.
Client service center's administrative unit includes complaining opinion logging modle, complains opinion processing module and result feedback
Module.
Opinion logging modle is complained, passenger, property, the complaint of maintenance enterprise is received, and records complaint opinion, throwing is output to
Tell opinion processing module.
Opinion processing module is complained, the complaint opinion received is analyzed and processed, will be corresponding according to complaint content
Opinion is complained to be assigned to responsible party's processing.
Result feedback module, real-time tracking complains the treatment progress of opinion, and in time by the result of responsible party
Feed back to complainant.
The elevator maintenance cloud platform operation management system that the present invention is provided, is carried out by System Management Unit to different user
The management of function privilege and the management of data permission;By basic data management unit to elevator, property, maintenance enterprise, supervision
Unit, manufacturer, the data progress additions and deletions of detection basis, which change, looks into;Passenger, property, dimension are received by client service center's administrative unit
The complaint of enterprise is protected, record complains opinion, be assigned to responsible party's processing, in time real-time tracking treatment progress and feedback processing knot
Really, promote elevator data real-time update, and receive client's opinion and feedback extensively, processing in time is solved, and is made using rights management
Obtain each user data neither to be disturbed by other data, each side's data interchange can be made again.
In the description of this specification, the description of reference term " one embodiment ", " example ", " specific example " etc. means
At least one implementation of the present invention is contained in reference to specific features, structure, material or the feature that the embodiment or example are described
In example or example.In this manual, identical embodiment or example are not necessarily referring to the schematic representation of above-mentioned term.
Moreover, specific features, structure, material or the feature of description can be closed in any one or more embodiments or example
Suitable mode is combined.
Above content is only to structure example of the present invention and explanation, affiliated those skilled in the art couple
Described specific embodiment is made various modifications or supplement or substituted using similar mode, without departing from invention
Structure surmounts scope defined in the claims, all should belong to protection scope of the present invention.
Claims (1)
1. a kind of elevator maintenance cloud platform operation management system, it is characterised in that:Including System Management Unit, basic data management
Unit and client service center's administrative unit;
The System Management Unit include subscriber information management module, user role management module, user authority management module with
And organization management module;
The subscriber information management module, the user profile for managing login system;
The user role management module, the user role for managing login system;
The user authority management module, the user right for managing login system includes management and the data of function privilege
The management of authority;
The organization management module, for managing the mechanism information belonging to login system user;
The basic data management unit includes elevator data management module, property data management module, maintenance business data pipe
Reason module, supervision unit data management module, manufacturer's data management module, detection unit data management module and relation are reflected
Penetrate data management module;
The elevator data management module, the basic data of the elevator for managing system of entering, is carried out to elevator basic data
Addition, deletion, modification and inquiry operation;
The property data management module, the basic data of the infrastructure management company for managing system of entering, to infrastructure management company basis
Data are added, deleted, changing and inquiry operation;
The maintenance kernel business system module, the basic data of the maintenance enterprise for managing system of entering, to maintenance enterprise
Basic data is added, deleted, changing and inquiry operation;
The supervision unit data management module, the basic data of the government regulator for managing system of entering, to government
Supervision department's basic data is added, deleted, changing and inquiry operation;
Manufacturer's data management module, the basic data of the elevator manufacturer for managing system of entering, is manufactured to elevator
Business's basic data is added, deleted, changing and inquiry operation;
The detection unit data management module, the basic data of unit is detected for managing the elevator for system of entering, to elevator
Detection basis data are added, deleted, changing and inquiry operation;
The relationship map data management module, elevator, property, maintenance enterprise, supervision unit, electricity for managing system of entering
Terraced manufacturer and detection unit between mapping relations, every elevator have corresponding property, maintenance enterprise, supervision unit,
Elevator manufacturer and detection unit;
Client service center's administrative unit includes complaining opinion logging modle, complains opinion processing module and result feedback
Module;
The complaint opinion logging modle, receives passenger, property, the complaint of maintenance enterprise, and records complaint opinion, is output to throwing
Tell opinion processing module;
The complaint opinion processing module, is analyzed and processed to the complaint opinion received, will be corresponding according to complaint content
Opinion is complained to be assigned to responsible party's processing;
The result feedback module, real-time tracking complains the treatment progress of opinion, and in time by the result of responsible party
Feed back to complainant.
Priority Applications (1)
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CN201710364540.1A CN107169579A (en) | 2017-05-22 | 2017-05-22 | A kind of elevator maintenance cloud platform operation management system |
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CN201710364540.1A CN107169579A (en) | 2017-05-22 | 2017-05-22 | A kind of elevator maintenance cloud platform operation management system |
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Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN109353912A (en) * | 2018-10-18 | 2019-02-19 | 安徽奥里奥克科技股份有限公司 | A kind of elevator rescue system based on cloud platform |
CN111242569A (en) * | 2020-01-07 | 2020-06-05 | 广东卓梅尼技术股份有限公司 | Management system for debugging multistage authority of elevator |
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CN106115406A (en) * | 2016-07-13 | 2016-11-16 | 四川宏喜特种设备科技有限公司 | Elevator safety monitoring method and device |
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CN104331776A (en) * | 2014-11-18 | 2015-02-04 | 国家电网公司 | Electric power data application management platform |
CN105119750A (en) * | 2015-09-08 | 2015-12-02 | 南京联成科技发展有限公司 | Distributed information security operation and maintenance management platform based on massive data |
CN105868931A (en) * | 2016-05-05 | 2016-08-17 | 北京思特奇信息技术股份有限公司 | Intelligent complaint work order management method and system |
CN106115406A (en) * | 2016-07-13 | 2016-11-16 | 四川宏喜特种设备科技有限公司 | Elevator safety monitoring method and device |
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CN109353912A (en) * | 2018-10-18 | 2019-02-19 | 安徽奥里奥克科技股份有限公司 | A kind of elevator rescue system based on cloud platform |
CN111242569A (en) * | 2020-01-07 | 2020-06-05 | 广东卓梅尼技术股份有限公司 | Management system for debugging multistage authority of elevator |
CN111242569B (en) * | 2020-01-07 | 2024-02-09 | 广东卓梅尼技术股份有限公司 | Management system for debugging elevator multilevel authority |
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Application publication date: 20170915 |
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