CN107146171A - A hotel management system - Google Patents

Abstract

The invention discloses a kind of Hospitality management system, it is related to hotel management technical field, can not be independently registered to solve customer in the prior art, autonomous selection floor or room, moves in security low and the problem of remote auto is alarmed can not be realized.The Hospitality management system includes：Server, Self-Service subsystem, public security subsystem, guest room intellectual monitoring subsystem and cloud storage platform；The Self-Service subsystem includes：Processor, identification authentication system, room selection device, display device and paying device；The identification authentication system, the room selection device, the display device and the paying device are connected with the processor, and the processor is connected with the server；The guest room intellectual monitoring subsystem：Including power supply module, temperature sensor, Smoke Sensor, harmful gas monitoring, intelligent door lock, remote alarming module and single-chip microcomputer control centre.

Description

A hotel management system

technical field

The present invention relates to the technical field of hotel management, and more specifically relates to a hotel management system.

Background technique

In recent years, with the rapid development of our economy, the hotel industry has developed rapidly. As an integrated service place, modern hotels, how to serve the public well is the primary issue. More and more hotels are also aware of this point, starting from the moment a customer enters the door, serving every customer well is the goal of the hotel's sustainable development.

The existing hotel management system is the registration of customer information by the front desk service personnel, which cannot be registered independently, and the customer is not allowed to choose the floor or room independently when the customer checks in. Whenever the customer checks in, the front desk will automatically arrange for the customer. Good floors and rooms, not asking customers directly, which makes many customers dissatisfied. At the same time, the door lock system of many hotels uses a key to unlock, which is easy to be unlocked by others, causing financial loss of customers and even threatening personal safety, and the existing hotel security protection system cannot realize remote automatic alarm.

To sum up, in the prior art, there are problems that customers cannot register independently, choose floors or rooms independently, have low check-in security, and cannot realize remote automatic alarm.

Contents of the invention

The embodiment of the present invention provides a hotel management system to solve the problems in the prior art that customers cannot self-register, choose floors or rooms, low check-in security and remote automatic alarm.

An embodiment of the present invention provides a hotel management system, including: a server, a self-service subsystem, a public security subsystem, a guest room intelligent monitoring subsystem, and a cloud storage platform;

The self-service subsystem includes: a processor, an identity authentication device, a room selection device, a display device, and a payment device; the identity authentication device, the room selection device, the display device, and the payment device are all compatible with the A processor is connected, and the processor is connected to the server;

The guest room intelligent monitoring subsystem includes: a power supply module, a temperature sensor, a smoke sensor, a harmful gas monitoring sensor, an intelligent door lock, a remote alarm module and a single-chip control center; , the intelligent door lock and the remote alarm module are all connected to the single-chip microcomputer control center, and the single-chip microcomputer control center is connected to the server;

The identity authentication device collects customer identity information, and sends the collected customer identity information to a processor, and the processor sends the customer identity information to a server, and the server compares the customer identity information with the customer identity stored in the public security subsystem The information is matched, and the matching success information is sent to the processor;

When the processor receives the matching success information, it starts the room selection device, and the room selection device sends a selection instruction to the server through the processor, and when the server receives the selection instruction, it retrieves all hotel room information stored in the cloud storage platform. number and the room type corresponding to each room number, and send all hotel room numbers and the room type corresponding to each room number to the room selection device through the processor. When the room selection device detects the room number, it will The number is sent to the server through the processor, and the server retrieves the room information corresponding to the room number stored in the cloud storage platform, and sends the room information to the display device through the processor 1, and the display device displays the room information, so The room information includes: the room picture and the room video;

When the processor receives the confirmation instruction sent by the room selection device, it starts the payment device, and the payment device sends the payment success information to the processor, and the processor sends the unlock password of the room to the display devices and servers;

The single-chip control center obtains the unlock password input by the smart door lock, and transmits it to the server, and the server matches the unlock password input by the smart door lock with the stored unlock password of the room. When the match is successful, the smart door lock Open;

Described remote alarm module comprises: dual-tone multi-frequency DTMF transceiver circuit, telephone line and voice circuit, described telephone line, DTMF transceiver circuit and single-chip microcomputer control center are connected successively, and described voice circuit connects described single-chip microcomputer control center, and described single-chip microcomputer The control center obtains the temperature, gas concentration and smoke concentration in the room collected in real time by the temperature sensor, the smoke sensor and the harmful gas monitoring sensor, and compares them with the preset temperature value, gas concentration value and smoke concentration value, When the temperature value, gas concentration value and smoke concentration value exceed the preset temperature value, gas concentration value and smoke concentration value, dial the preset phone number through the DTMF transceiver circuit, and automatically redial if the line is busy ; When it is detected that the other party has picked up the hook, start the voice circuit to play the pre-recorded voice, and hang up after the playback.

Preferably, the identity verification device includes at least one of an ID card recognition device, a membership card recognition device, a fingerprint recognition device and an iris recognition device.

Preferably, the power supply module includes an AC power supply, a rectification circuit, and a voltage stabilization circuit, the AC power supply, the rectification circuit, and a voltage stabilization circuit are connected in sequence, and the voltage stabilization circuit is connected to the single-chip microcomputer control center.

Preferably, the guest room intelligent monitoring system further includes a liquid crystal touch screen, which is set in the guest room; the liquid crystal touch screen is connected to the single-chip microcomputer control center, and the liquid crystal touch screen is used for customers to check out.

Preferably, the single-chip control center includes a reset module and a detection module, and when the detection module detects check-out information, the reset module resets the smart door lock.

Preferably, the hotel management system further includes a store management module, which is connected to different merchant ports to provide customers with the service of viewing merchant information.

In the embodiment of the present invention, through the interaction between the server, the self-service subsystem, and the public security subsystem, the self-service subsystem can realize the self-registration and room selection of customers, and can also display the information of the room through the display device. Customers judge whether they meet the check-in standards, which further improves the humanized management, and pays through the payment device. After the payment is successful, the unlock code of the smart door lock is obtained from the display device, which improves the security of check-in. In addition, the guest room intelligent monitoring subsystem monitors the situation in the room in real time. When a situation is detected, it can send an alarm through a remote alarm, which makes the hotel management system highly intelligent and easy to use.

Description of drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the following will briefly introduce the drawings that need to be used in the description of the embodiments or the prior art. Obviously, the accompanying drawings in the following description are only These are some embodiments of the present invention. Those skilled in the art can also obtain other drawings based on these drawings without creative work.

Fig. 1 is the block diagram of a kind of hotel management system that the embodiment of the present invention provides;

Fig. 2 provides a block diagram of a self-service subsystem of a hotel management system according to an embodiment of the present invention;

3 is a block diagram of a guest room intelligent monitoring subsystem of a hotel management system provided by an embodiment of the present invention;

Fig. 4 is a block diagram of the remote alarm module in the guest room intelligent monitoring subsystem in Fig. 3 according to the embodiment of the present invention;

Fig. 5 is a block diagram of a power supply module in the guest room intelligent monitoring subsystem in Fig. 3 according to an embodiment of the present invention.

Explanation of reference signs:

1. Processor; 2. SCM control center;

11. Identity authentication device; 12. Room selection device; 13. Display device; 14. Payment device; 21. Power supply module; 22. Temperature sensor; 23. Smoke sensor; 24. Harmful gas monitoring sensor; 25. Smart door lock; 26. Remote alarm module; 27. LCD touch screen.

detailed description

The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

Fig. 1 exemplarily shows a block diagram of a hotel management system provided by an embodiment of the present invention. As shown in Fig. 1, the hotel management system includes a server, a self-service subsystem, a public security subsystem, a guest room intelligent monitoring subsystem and Cloud storage platform.

Specifically, as shown in Figure 2, the self-service subsystem includes: a processor 1, an identity authentication device 11, a room selection device 12, a display device 13 and a payment device 14; the identity authentication device 11, the room selection device 12, Both the display device 13 and the payment device 14 are connected to the processor 1, and the processor 1 is connected to the server;

Specifically, the identity authentication device 11 collects customer identity information, and sends the collected customer identity information to the processor 1, and the processor 1 sends the customer identity information to the server, and the server stores the customer identity information with the public security subsystem. The customer identity information is matched, and the matching success information is sent to the processor; when the processor 1 receives the matching success information, it starts the room selection device 12, and the room selection device 12 sends a selection command to the server through the processor 1 , when the server receives the selection instruction, it retrieves all hotel room numbers and the room type corresponding to each room number stored in the cloud storage platform, and sends all hotel room numbers and the room type corresponding to each room number through processor 1 To the room selection device 12, when the room selection device 12 detects the room number, the room information corresponding to the room number is sent to the display device 13 through the processor 1, and the display device 13 displays the room information, and the room information includes: the Pictures of the room and a video of the room.

Wherein, the identity verification device includes at least one of an ID card recognition device, a membership card recognition device, a fingerprint recognition device and an iris recognition device.

It should be noted that the customer triggers the room number, and when the room selection device 12 detects the room number, the room information corresponding to the room number is sent to the display device 13 through the processor 1 .

Specifically, when the processor 1 receives the confirmation instruction sent by the room selection device 12, it starts the payment device 14, and the payment device 14 sends the payment success information to the processor 1, and the processor 1 sends the unlocking of the room. Password to display device 13 and server.

It should be noted that the confirmation instruction sent by the room selection device 12 is also triggered by the customer through a designated operation, and the designated operation may be a sliding operation or a clicking operation, which is not specifically limited in this embodiment of the present invention.

In summary, the customer selects the floor, room and room type through the room selection device 12. When the customer selects the floor room and room type, the display device 13 can display the internal layout of the room type for the user to judge whether it meets the occupancy standard, and the customer confirms After the room, the payment is made through the payment device. After the payment is successful, the payment success information is sent to the processor 1, and the processor 1 sends the unlocking password of the room to the display device 13 and the server. In this way, customers can register independently, choose floors or rooms independently, have a high degree of intelligence, easy to use, and can save a lot of manpower and material resources.

It should be noted that the model of the processor is ARM7, ARM9, etc., which is not specifically limited in this embodiment of the present invention.

Specifically, as shown in Figure 3, the guest room intelligent monitoring subsystem: includes a power supply module 21, a temperature sensor 22, a smoke sensor 23, a harmful gas monitoring sensor 24, an intelligent door lock 25, a remote alarm module 26 and a single-chip microcomputer control center 2; The power supply module 21, temperature sensor 22, smoke sensor 23, harmful gas monitoring sensor 24, smart door lock 25 and remote alarm module 26 are all connected with the single-chip control center 2, and the single-chip control center 2 is connected with the server.

Wherein, as shown in 5, the power supply module includes an AC power supply, a rectifier circuit and a voltage stabilizing circuit, the AC power supply, the rectifying circuit and the voltage stabilizing circuit are connected in sequence, and the voltage stabilizing circuit is connected to the single-chip microcomputer control center 2 .

Further, the single-chip control center 2 obtains the unlock password input by the smart door lock 25, and transmits it to the server, and the server matches the unlock password input by the smart door lock 25 with the stored unlock password of the room. When the match is successful, Intelligent door lock 25 is opened.

Specifically, as shown in Figure 4, this remote alarm module 26 comprises: DTMF (Dual Tone Multi-Frequency, Dual Tone Multi-Frequency) transceiver circuit, telephone line and voice circuit, this telephone line, DTMF transceiver circuit and single-chip microcomputer control center successively connection, the voice circuit is connected to the single-chip control center, and the single-chip control center obtains the temperature in the room, the concentration of gas and the concentration of smoke collected by the temperature sensor 22, the smoke sensor 23 and the harmful gas monitoring sensor 24 in real time, and compares with the preset Compared with the predetermined temperature value, gas concentration value and smoke concentration value, when the temperature value, gas concentration value and smoke concentration value exceed the preset temperature value, gas concentration value and smoke concentration value, the DTMF transceiver circuit Dial the pre-set phone number, if the line is busy, it will automatically redial; when it detects that the other party has picked up the phone, start the voice circuit to play the pre-recorded voice, and hang up after the playback is completed.

The embodiment of the present invention adopts AT89C51 single-chip microcomputer as the control center of the system, and AT89C51 is a low power consumption, high-performance 8-bit single-chip microcomputer. In order for the single-chip microcomputer to judge the type and location of the alarm, it is necessary to pass the temperature sensor 22, the smoke sensor 23 and the harmful gas monitoring sensor 24 through the radio transmission circuit, the radio reception circuit and the single-chip microcomputer in turn, so that the CD40147 chip in the radio transmission circuit will be different. The sensors are compiled into different binary codes, so that the single-chip microcomputer can judge the type and location of the alarm through the program.

Among them, the DTMF transceiver circuit is the key part to realize the telephone remote communication, and the DTMF model used in the embodiment of the present invention is MT8888.

It should be noted that the embodiment of the present invention is only explained by taking the DTMF model as MT8888 as an example, and does not limit the embodiment of the present invention, that is, the DTMF model can also be MC145436, EM92547B, etc. Not specifically limited.

Specifically, the guest room intelligent monitoring system also includes a liquid crystal touch screen 27, which is arranged in the guest room; the liquid crystal touch screen 27 is connected with the single-chip microcomputer control center 2, and the liquid crystal touch screen 27 is used for customers to check out.

Specifically, the single-chip control center 2 includes a reset module and a detection module. When the detection module detects check-out information, the reset module resets the smart door lock 25 .

Further, the hotel management system also includes a store management module, which is connected to different merchant ports to provide customers with the service of viewing merchant information, so that the hotel management system not only provides convenience for hotel management, but also provides customers with merchants to choose convenience.

In the embodiment of the present invention, through the interaction between the server, the self-service subsystem, and the public security subsystem, the self-service subsystem can realize the self-registration and room selection of customers, and can also display the information of the room through the display device. Customers judge whether they meet the check-in standards, which further improves the humanized management, and pays through the payment device. After the payment is successful, the unlock code of the smart door lock is obtained from the display device, which improves the security of check-in. In addition, the guest room intelligent monitoring subsystem monitors the situation in the room in real time. When a situation is detected, it can send an alarm through a remote alarm, which makes the hotel management system highly intelligent and easy to use.

Those skilled in the art should understand that the embodiments of the present invention may be provided as methods, systems, or computer program products. Accordingly, the present invention can take the form of an entirely hardware embodiment, an entirely software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) having computer-usable program code embodied therein.

The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It should be understood that each procedure and/or block in the flowchart and/or block diagram, and a combination of procedures and/or blocks in the flowchart and/or block diagram can be realized by computer program instructions. These computer program instructions may be provided to a general purpose computer, special purpose computer, embedded processor, or processor of other programmable data processing equipment to produce a machine such that the instructions executed by the processor of the computer or other programmable data processing equipment produce a An apparatus for realizing the functions specified in one or more procedures of the flowchart and/or one or more blocks of the block diagram.

These computer program instructions may also be stored in a computer-readable memory capable of directing a computer or other programmable data processing apparatus to operate in a specific manner, such that the instructions stored in the computer-readable memory produce an article of manufacture comprising instruction means, the instructions The device realizes the function specified in one or more procedures of the flowchart and/or one or more blocks of the block diagram.

These computer program instructions can also be loaded onto a computer or other programmable data processing device, causing a series of operational steps to be performed on the computer or other programmable device to produce a computer-implemented process, thereby The instructions provide steps for implementing the functions specified in the flow chart or blocks of the flowchart and/or the block or blocks of the block diagrams.

While preferred embodiments of the invention have been described, additional changes and modifications to these embodiments can be made by those skilled in the art once the basic inventive concept is appreciated. Therefore, it is intended that the appended claims be construed to cover the preferred embodiment as well as all changes and modifications which fall within the scope of the invention.

Obviously, those skilled in the art can make various changes and modifications to the present invention without departing from the spirit and scope of the present invention. Thus, if these modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalent technologies, the present invention also intends to include these modifications and variations.

Claims (6)

1. A hotel management system, characterized in that it comprises: server, self-service subsystem, public security subsystem, guest room intelligent monitoring subsystem and cloud storage platform; The self-service subsystem includes: a processor (1), an identity authentication device (11), a room selection device (12), a display device (13) and a payment device (14); the identity authentication device (11), the The room selection device (12), the display device (13) and the payment device (14) are all connected to the processor (1), and the processor (1) is connected to the server; The guest room intelligent monitoring subsystem comprises: a power supply module (21), a temperature sensor (22), a smoke sensor (23), a harmful gas monitoring sensor (24), an intelligent door lock (25), a remote alarm module (26) and a single chip microcomputer Control center (2); said power supply module (21), temperature sensor (22), smoke sensor (23), harmful gas monitoring sensor (24), intelligent door lock (25) and remote alarm module (26) are all compatible with all Described single-chip microcomputer control center (2) is connected, and described single-chip microcomputer control center (2) is connected with described server; The identity authentication device (11) collects customer identity information, and sends the collected customer identity information to a processor (1), and the processor (1) sends the customer identity information to a server, and the server sends the customer identity information Perform matching processing with the customer identity information stored in the public security subsystem, and transmit the matching success information to the processor; When the processor (1) receives the matching success information, start the room selection device (12), the room selection device (12) sends a selection instruction to the server through the processor (1), and when the server receives the selection instruction , retrieve all hotel room numbers stored in the cloud storage platform and the room types corresponding to each room number, and send all hotel room numbers and the room types corresponding to each room number to the room selection device ( 12), when the room selection device (12) detects the room number, the room number is sent to the server through the processor (1), and the server retrieves the room information corresponding to the room number stored in the cloud storage platform, And the room information is sent to the display device (13) by the processor (1), and the display device (13) displays the room information, and the room information includes: the room picture and the room video; When the processor (1) receives the determination instruction sent by the room selection device (12), it starts the payment device (14), and the payment device (14) sends payment success information to the processor (1 ), the processor (1) sends the unlock password of the room to the display device (13) and the server; The single-chip control center (2) obtains the unlock password input by the smart door lock (25), and transmits it to the server, and the server matches the unlock password input by the smart door lock (25) with the stored unlock password of the room , when the matching is successful, the smart door lock (25) is opened; Described remote alarm module (26) comprises: dual-tone multi-frequency DTMF transceiver circuit, telephone line and voice circuit, described telephone line, DTMF transceiver circuit and single-chip microcomputer control center are connected successively, and described voice circuit connects described single-chip microcomputer control center, Described single-chip microcomputer control center obtains the temperature in the room of described temperature sensor (22), smog sensor (23) and harmful gas monitoring sensor (24) real-time collection, the concentration of gas and the concentration of smog, and with preset temperature value, gas concentration value and smoke concentration value, when the temperature value, gas concentration value and smoke concentration value exceed the preset temperature value, gas concentration value and smoke concentration value, the pre-set value will be dialed through the DTMF transceiver circuit If the fixed phone number is busy, it will automatically redial; when it detects that the other party has picked up the phone, it will start the voice circuit to play the pre-recorded voice, and hang up after the playback is completed. 2. A hotel management system according to claim 1, wherein said identity authentication device comprises at least one of an ID card identification device, a membership card identification device, a fingerprint identification device and an iris identification device. 3. A kind of hotel management system according to claim 1, characterized in that, the power supply module includes an AC power supply, a rectifier circuit and a voltage stabilizing circuit, and the AC power supply, the rectifying circuit and the voltage stabilizing circuit are connected in sequence, and the The voltage stabilizing circuit is connected to the single-chip microcomputer control center. 4. A kind of hotel management system according to claim 1, is characterized in that, described guest room intelligent monitoring system also comprises liquid crystal touch screen (27), and described liquid crystal touch screen (27) is arranged in the guest room; Described liquid crystal touch screen ( 27) Connect with the single-chip microcomputer control center (2). 5. A kind of hotel management system according to claim 1, is characterized in that, described single-chip microcomputer control center (2) comprises reset module and detection module, when detection module detects check-out information, reset module will described intelligent Door lock (25) resets. 6. A hotel management system according to claim 1, characterized in that the hotel management system further comprises a shop management module, the shop management module is connected to ports of different merchants to provide customers with the service of viewing merchant information.