CN106407703A - Information management method and platform of emergency center - Google Patents
Information management method and platform of emergency center Download PDFInfo
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- CN106407703A CN106407703A CN201610863528.0A CN201610863528A CN106407703A CN 106407703 A CN106407703 A CN 106407703A CN 201610863528 A CN201610863528 A CN 201610863528A CN 106407703 A CN106407703 A CN 106407703A
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H50/00—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
- G16H50/20—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for computer-aided diagnosis, e.g. based on medical expert systems
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- G06F19/324—
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/22—Social work
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
- G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
Abstract
The embodiment of the invention discloses an information management method and platform of an emergency center. The emergency center obtains emergency information and road condition information within the jurisdiction and determines a police vehicle and a police team according to the emergency information and the road condition information; a police instruction is sent out to the police vehicle and an emergency substation; the police vehicle and the police team reach an emergency position and obtain site diagnosis information; the emergency center locates and monitors the police vehicle in real time during the period and carries out check work on the personnel in the police team; the emergency center determines a clinical reception hospital according to the site diagnosis information; and the clinical reception hospital receives a clinical reception instruction and prepares clinical reception personnel and clinical reception drugs. According to the information management method and platform of the emergency center disclosed by the embodiment of the invention, unified management and scheduling are carried out on emergency medical resources within the jurisdiction, the road condition information and the distribution condition of the emergency medical resources within the jurisdiction are analyzed and the optimal emergency vehicle and clinical reception hospital are selected, so that accurate and fast scheduling of the emergency medical resources is achieved and the quality and the efficiency of emergency work are improved.
Description
Technical field
The present invention relates to medical communication technical field, more particularly to a kind of first-aid centre's approaches to IM and platform.
Background technology
Medical first aid mechanism is a medical organization implementing emergency call salving work, the main first aids at different levels including in city
Stand at (center) and hospital emergency department (room), wherein, in city, maximum medical first aid mechanism is 120 first-aid centres.120 first aids
Center is responsible for local emergency medical resource is managed collectively and United Dispatching, and wherein, emergency medical resource includes urgency
Rescue the emergency medical resource of the respondings such as vehicle, first-aid personnel, first-aid medicine (apparatus), and the hospital that sees and treat patients, the section office that see and treat patients, connect
Examine the emergency medical resource that personnel and bed etc. of seeing and treating patients are seen and treated patients.
In prior art, 120 first-aid centres to the United Dispatching process of emergency medical resource are：The tune of 120 first-aid centres
Degree person answers ambulance call, obtains the illness information of first aid position and emergency patients；Dispatcher comprehensive analysis first aid position and urgency
Rescue the spacing of spacing, first aid position and hospital of vehicle and whether hospital has the factors such as vacant bed, final determination first aid side
Case, the determination of first aid scheme includes the determination of responding vehicle, responding personnel and the hospital that sees and treat patients etc..
During actual schedule, due to needing the many factors considering, therefore, the formulation of first aid scheme be one more
Complicated process, generally, dispatcher needs to rely on the professional ability of its own, spends a long period to complete one
The formulation of first aid scheme, thus have impact on the efficiency of rescue service；And limited by professional skill, the first aid side that dispatcher formulates
Case often not preferably first aid scheme, causes the utilization of emergency medical data insufficient, also have impact on the quality of rescue service.
Content of the invention
A kind of first-aid centre approaches to IM and platform is provided in the embodiment of the present invention, of the prior art to solve
120 first-aid centre Information Administration Modes fall behind, medical first aid resource is not fully utilized, thus affect rescue service efficiency with
The problem of quality.
In order to solve above-mentioned technical problem, the embodiment of the invention discloses following technical scheme：
A kind of first-aid centre approaches to IM, including：
First-aid centre obtains first aid information, and described first aid information includes first aid position and illness information；
Disease type corresponding with described illness information is screened in the database of case history；
According to local traffic information and described disease type, determine police car and responding group；
The first aid substation being located to described responding vehicle and described responding vehicle respectively sends the first responding instruction and first aid
Scheduling of resource instructs, and described first responding instruction includes first aid information, and described Emergency medical resources dispatch command includes described responding
Vehicle and the identification information of responding group；
Described responding vehicle reaches described first aid position with responding group, obtains field diagnostic information, and described scene is examined
Disconnected information sends to described first-aid centre；
Described first-aid centre, according to described traffic information and field diagnostic information, determines the hospital that sees and treat patients, and respectively to described
Responding vehicle sends second with the hospital that sees and treat patients and receives a crime report information and instruction of seeing and treating patients, and described second information of receiving a crime report includes hospital address of seeing and treating patients
Information, described instruction of seeing and treating patients includes described field diagnostic information；
Described responding vehicle according to described hospital address information of seeing and treating patients, by emergency patients be sent to described in see and treat patients hospital；
According to described field diagnostic information, prepare to see and treat patients personnel and medicine of seeing and treating patients for the described hospital that sees and treat patients.
Preferably, described first-aid centre approaches to IM also includes, and carries out locating and tracking and reality to described responding vehicle
When monitoring, and the responding number of times to described responding group recorded with the responding time.
Preferably, described first-aid centre obtains relief information, includes, and when described first-aid centre reception incoming call, sentences
Disconnected harassing call database whether there is the reference number matching with described incoming call, if existing, to described incoming call number
Code is identified；If not existing, carry out the collection of relief information.
A kind of first-aid centre information management platform, including dispatching and command system and is all communicated with described dispatching and command system
First aid substation management system, ambulance vehicles management system and the hospital admissions management system connecting：
Described dispatching and command system includes：Receive a crime report module, for obtaining first aid information, described first aid information includes first aid position
Put and illness information；GIS module, for determining local traffic information；Illness analysis module, in the database of case history
Screen disease type corresponding with described illness information；Responding scheduler module, for the disease being determined according to illness analysis module
The traffic information that type is determined with described GIS module, determines police car and responding group；Instruction issuing module, for respectively to
The first aid substation at described responding vehicle and described responding vehicle place sends the first responding instruction and Emergency medical resources dispatch command；Connect
Examine scheduler module, for sent according to described ambulance vehicles management system field diagnostic information, described GIS module determine road
Condition information, determines the hospital that sees and treat patients；Instruction issuing module is additionally operable to be sent with described responding vehicle to the described hospital that sees and treat patients respectively and connects
Examining finger veins order and the second responding instruction；
Described first aid substation management system includes：Scheduling of resource command reception module, for receiving described instruction issuing mould
The Emergency medical resources dispatch command that block sends；
Described ambulance vehicles management system includes：Communication module, for described first-aid centre, first aid substation and the doctor that sees and treat patients
Institute sends field diagnostic information；
Described hospital admissions management system includes：See and treat patients command reception module, send out for receiving described instruction issuing module
The instruction of seeing and treating patients sent.
Preferably, described GIS module is additionally operable to position described responding vehicle；
Described dispatching and command system also includes monitoring module and evaluation module, and described monitoring module is used for monitoring described responding
Vehicle, described evaluation module is used for recording the responding number of times of responding group and responding time.
Preferably, described module of receiving a crime report includes：Screening submodule, for screening from harassing call database and incoming call number
Code identical reference number；Labeling submodule, for being identified to harassing and wrecking number；First aid information gathers submodule, is used for adopting
Collection first aid information.
From above technical scheme, a kind of first-aid centre approaches to IM provided in an embodiment of the present invention and platform,
Unified management pipe emergency medical resource, comprehensive analysis local emergency medical resource and the traffic information local with scheduling,
Select the used time the shortest and field first aid can be provided ambulance vehicles and the hospital that emergency treatment can be provided, thus realizing to first aid
Accurate, the fast dispatch of medical resource, improves quality and the efficiency of rescue service, provides good emergency clothing for emergency patients
Business.
Brief description
In order to be illustrated more clearly that the embodiment of the present invention or technical scheme of the prior art, below will be to embodiment or existing
Have technology description in required use accompanying drawing be briefly described it should be apparent that, for those of ordinary skill in the art
Speech, on the premise of not paying creative work, other accompanying drawings can also be obtained according to these accompanying drawings.
Fig. 1 is a kind of schematic flow sheet of first-aid centre provided in an embodiment of the present invention approaches to IM；
Fig. 2 is the schematic flow sheet of another kind first-aid centre provided in an embodiment of the present invention approaches to IM；
Fig. 3 is a kind of structural representation of first-aid centre provided in an embodiment of the present invention information management platform；
Fig. 4 is the structural representation of module of receiving a crime report provided in an embodiment of the present invention；
Symbol in Fig. 1-4 is expressed as：1- dispatching and command system, 11- receives a crime report module, and 111- screens submodule, and 112- marks
Knowledge submodule, 113- first aid information collection submodule, 12- illness analysis module, 13-GIS module, 14- responding scheduler module,
15- sees and treat patients scheduler module, 16- instruction issuing module, 17- monitoring module, 18- evaluation module, 19- first-aid personnel's management module,
2- first aid substation management system, 21 scheduling of resource command reception modules, first aid resource management module in 22- station, 3- ambulance vehicles
Management system, 31- responding command reception module, 32- communication module, 33- payment settlement module, 4- hospital admissions management system,
41- sees and treat patients command reception module, 42- first aid in hospital resource management module.
Specific embodiment
In order that those skilled in the art more fully understand the technical scheme in the present invention, real below in conjunction with the present invention
Apply the accompanying drawing in example, the enforcement it is clear that described is clearly and completely described to the technical scheme in the embodiment of the present invention
Example is only a part of embodiment of the present invention, rather than whole embodiments.Based on the embodiment in the present invention, this area is common
The every other embodiment that technical staff is obtained under the premise of not making creative work, all should belong to present invention protection
Scope.
Fig. 1 is a kind of schematic flow sheet of first-aid centre provided in an embodiment of the present invention approaches to IM, as Fig. 1 institute
Show, first-aid centre's approaches to IM includes：
Step S1：First-aid centre obtains first aid information.It is specially：First-aid centre answers ambulance call, according to first aid electricity
The dialog context of words, obtains first aid information.First aid information includes first aid position and illness information, and wherein, illness information includes disease
Feelings symptom and patient numbers etc..For example, XX area XX road X does X X room, 75 years old, to have difficulty in breathing, have asthma medical history；XX area XX road XX
Number, traffic accident, cause three people injured, wherein, and two people's fracture, a people goes into a coma and bleeds more than.
Step S2：Disease type corresponding with illness information is screened in the database of case history.The database of case history is used for managing
The characterization information of all kinds of illnesss, can retrieve disease type by the database of case history.In the present embodiment, disease type includes causing disease
The cause of disease of disease information, affiliated section office and corresponding emergency treatment and required first-aid medicine.It should be noted that first-aid medicine herein
It is not only pro forma medical drugs, also include the medical device used by first aid.According to the retrieval result of the database of case history, infer
Possible disease type, provides foundation for illness analysis, also provides reference for first aid.For example, patient respiratory is difficult,
The dyspneic cause of disease is caused by medical record data library searching, is stranded including pulmonary, cardiogenic, Poisoning and neuropathic breathing
Difficult.For the different causes of disease, belong to different section office, provide no emergency treatment and required first-aid medicine, for example, for lung
Source property is had difficulty in breathing, and belongs to division of respiratory disease, is ready for oxygen supply equipment；For cardiac dyspnea, belong to Cardiological, be ready for blood
The medicines such as enlargement of pipe agent.
Step S3：According to local traffic information and disease type, determine police car and responding group.
Wherein it is determined that the process of responding vehicle includes：
In the present embodiment, according to traffic information and disease type, select standby, reach the first aid position used time
As responding vehicle in ambulance vehicles that are the shortest and being furnished with first-aid medicine, specially：
First, the working condition according to the ambulance vehicles in the near zone of relief position, screens standby urgency
Rescue vehicle.Specifically, centered on succouring position, determining the ambulance vehicles of relief position near zone (for example in the range of 3km)
Distribution situation；Then, the working condition according to each ambulance vehicles, determines standby ambulance vehicles.Wherein, anxious
The working condition rescuing vehicle includes awaiting orders and responding, and the ambulance vehicles being in responding state are carrying out first aid task, therefore, no
It can be scheduling；Standby ambulance vehicles do not have first aid task, therefore, it can be scheduling.
Secondly, according to required first-aid medicine, screening is furnished with the ambulance vehicles of required first-aid medicine.Here, to having urgency
The ambulance vehicles of cure product illustrate, and are furnished with conventional first-aid medicine in the car body of ambulance vehicles, and first aid substation is anxious at any time
The first-aid medicine rescued in vehicle is supplemented.
Then, according to traffic information, screening reaches first aid position used time ambulance vehicles the shortest, screens through multiple,
The ambulance vehicles determining eventually are responding vehicle.Meanwhile, always according to traffic information, it is that responding vehicle determines responding route.
It should be noted that during this, the order of above step can be exchanged, have no effect on responding vehicle screening process.
Determine that the process of responding group includes：
For responding Transporting Arrangement corresponding first aid group as responding group, wherein, responding group is belonged to together with responding vehicle for first-aid centre
In same first aid substation.Herein, first aid group is illustrated, all of first-aid personnel is divided into fixing first aid by first-aid centre
Group, each first aid group all includes full section or specialist, nurse and the personnel that drive, such as by No. 1 doctor, No. 1 nurse, No. 2 shields
Scholar and No. 1 driver are assigned as No. 1 first aid group, when having first aid task, can directly send this first aid group to carry out responding, need not
Dispatching and arranging one by one is carried out to scheduling first-aid personnel, saves the time, improve first aid efficiency.Generally, with responding
The doctor that vehicle carries out responding task is general practitioner, but, under special circumstances, can be the corresponding section office of responding Transporting Arrangement
Specialist.Training medical personnel can provide more professional, science condition-inference and in-situ curing to arrange for emergency patients at the scene
Apply.
Certainly, if ambulance vehicles are in the way returning first aid substation, first-aid centre can directly send this ambulance vehicles
Carry out responding, again need not arrange responding group for it again.
It is specifically described to determining police car and the process of responding group below with reference to an example, the first aid of this example
Information is：Yuexiu District Zhong Shan six tunnel No. 101 No. 20 Unit 6, building 501 Room, a people, expiratory dyspnea, there is asthma medical history.According to more elegant
The positional information of No. 101 No. 20 Unit 6, building 501 Room in area Zhong Shan six tunnel, determines Yuexiu District Zhong Shan six tunnel 101 2km region nearby
The ambulance vehicles inside having and its working condition, for example, have 5 ambulance vehicles, respectively No. 1, No. 2, No. 3, No. 4 and No. 5 first aids
Vehicle, wherein, No. 1 ambulance vehicles are in the state of receiving a crime report, and remaining 2-5 ambulance vehicles is in armed state.Accordingly, it is determined that 2-
No. 5 ambulance vehicles are alternative ambulance vehicles.
According to expiratory dyspnea and the illness information having asthma medical history, the result from database of case history screening is：Possible disease
Because asthma attack, affiliated section office are division of respiratory disease, and required first-aid medicine is oxygen supply device.Result according to database of case history screening
Understand, field first aid needs oxygen supply device.In 2-5 ambulance vehicles, screening is configured with the ambulance vehicles of oxygen supply device, its
In, No. 2 vehicles do not have oxygen supply device, should exclude outside the scope of alternative ambulance vehicles.Accordingly, it is determined that 3-5 ambulance vehicles
For alternative ambulance vehicles.
Obtain the particular location of local traffic information and 3-5 ambulance vehicles, respectively estimation 3, No. 4 and No. 5 urgency
Rescue the time that vehicle reaches first aid position, for example, No. 3, No. 4 times with No. 5 ambulance vehicles arrival first aid positions are respectively
15min, 20min and 10min.Therefore, No. 5 ambulance vehicles selecting the arrival first aid position used time the shortest are responding vehicle.
Be provided with two first aid groups in the first aid substation that No. 5 ambulance vehicles are located, No. 1 first aid group include No. 1 general practitioner, 1
Number nurse, No. 2 nurses and No. 1 driver, No. 2 first aid groups include No. 1 heart specialist, No. 3 nurses, No. 5 nurses and No. 2 and drive
The person of sailing.First-aid centre determines that No. 1 first aid group is first aid group, carries out responding with No. 5 ambulance vehicles.Certainly, if having in first aid substation
There is the specialist of division of respiratory disease, also can arrange the first aid group that division of respiratory disease doctor is located as responding group.
Step S4：The first aid substation being located to responding vehicle and responding vehicle respectively is sent the first responding instruction and is provided with first aid
Source dispatch command, the first responding instruction includes first aid information, and Emergency medical resources dispatch command includes responding vehicle and first aid group
Identification information.
Step S51：First aid substation accepts first aid data dispatch command, and notifies responding group to carry out responding, specifically includes, anxious
Rescue substation receive first-aid centre send Emergency medical resources dispatch command, according to the responding vehicle in Emergency medical resources dispatch command with go out
The identification information of alert group, notifies responding group to carry out responding task.
Step S52：Responding vehicle is sailed to first aid position, obtains field diagnostic information, and sends it to first-aid centre, tool
Body includes, the first responding instruction that responding vehicle receiver first-aid centre sends, and according to the first aid information in the first responding instruction, goes out
Police car travels to first aid position, obtains field diagnostic information, and field diagnostic information is sent to first-aid centre.Medical personnel
After (doctor and nurse) reaches first aid position, emergency patients are carried out with a simple, accurately inspection, determines the state of an illness.First goes out
Emergency treatment is also included, the preparation for field first aid provides reference in alert instruction.Medical personnel are directed to its state of an illness and combine
The emergency treatment that first-aid centre provides, takes effective in-situ curing measure, with the deterioration of symptom management.Meanwhile, first aid is existing
The field diagnostic information of field collection sends to first-aid centre.Field diagnostic information includes the state of an illness information of emergency patients and takes
The information such as in-situ curing measure.If additionally, conditions permit, such as patient awoke or there are family members personnel at first aid scene, scene
Diagnostic message also includes the information such as the identity information of emergency patients and the selection wish to treatment hospital.
S6：Determine the hospital that sees and treat patients.First-aid centre, according to traffic information and field diagnostic information, determines the hospital that sees and treat patients, and to
The hospital that sees and treat patients sends and sees and treat patients instruction, and seeing and treating patients to instruct includes field diagnostic information,
Wherein, the detailed process screening the hospital that sees and treat patients includes：
According to field diagnostic information and relief patients'wT, determine alternative hospital；
According to traffic information, estimate the used time that police car reaches each alternative hospital, screening used time minimum alternative
Hospital is as the hospital that sees and treat patients.Meanwhile, it is that responding vehicle determines the route going to the hospital that sees and treat patients.
S7：Send second to responding vehicle with the hospital that sees and treat patients respectively and receive a crime report instruction and instruction of seeing and treating patients, second receives a crime report instructs bag
Include hospital address information of seeing and treating patients, instruction of seeing and treating patients includes field diagnostic information.
S81：Emergency patients are sent to the hospital that sees and treat patients by responding vehicle.Meanwhile, first-aid centre sends responding the to responding vehicle
Two instructions, responding second instruction includes seeing and treating patients the information of hospital and the route going to the hospital that sees and treat patients.Responding vehicle is according to responding
Second instruction, emergency patients is sent to the hospital that sees and treat patients, and is completed the mating operation of emergency patients with the hospital that sees and treat patients.
S82：The hospital that sees and treat patients prepares to see and treat patients personnel and medicine of seeing and treating patients.First-aid centre sends, to the hospital that sees and treat patients, instruction of seeing and treating patients, and connects
Examining finger veins order includes field diagnostic information.See and treat patients hospital according to field diagnostic information, prepare to see and treat patients personnel and medicine of seeing and treating patients, specifically
Including：The hospital that sees and treat patients sees and treat patients instruction, and according to the state of an illness information of emergency patients and the in-situ curing measure taken in instruction,
State of an illness anticipation is carried out to emergency patients.According to anticipation result, default diagnosis and treatment project, and the medical personnel and just of preparing to see and treat patients accordingly
Required sees and treat patients simultaneously, and the identity information of available emergency patients searches for the history information of emergency patients, can help to patient
Illness analysis is provided with sharp information with the determination of diagnosis and treatment project.For example, emergency patients once suffered from disease or family's history of disease
Etc. information medicine, contribute to the anticipation to conditions of patients；Whether emergency patients have allergic drug, are conducive to selecting suitably to control
Treat medicine.
See and treat patients and in instructing, also include the identification information of responding vehicle, the hospital that sees and treat patients identifies according to the identification information of responding vehicle
Different emergency patients, so that it is guaranteed that responding vehicle can accurately, smoothly be carried out with the transition of the hospital that sees and treat patients.
Present invention also offers another embodiment, Fig. 2 is another kind first-aid centre provided in an embodiment of the present invention message tube
The schematic flow sheet of reason method, as shown in Fig. 2 the step that first-aid centre obtains first aid information includes the mark to harassing call
Know.At present, one of normal problem run of impact rescue service is answering of harassing call, for example, hangs immediately and after connection
Phone, occupies the telephone line of first-aid centre, have impact on the access of true emergencies phone；Have notably after connecting phone, lie
Report first aid information, after first-aid personnel reaches reported address, does not find to need the personnel of first aid, causes ambulance vehicles to run empty time,
Such event has a strong impact on the operating efficiency of rescue service, also results in the waste of Emergency medical resources.Therefore, in order to avoid because
The interference of harassing call, will be identified to the harassing call dialling in first-aid centre.
In this enforcement, first-aid centre is preset with a harassing call database, and its detailed process is：
S11, judges that harassing call database whether there is the reference number matching with incoming call.
S12, if existing, incoming call is identified.Certainly, there is multiple, bag to the mode that incoming call is identified
Include the tinkle of bells or light flashes, it belongs to protection scope of the present invention.When Inbound Calls is identified, first-aid centre may be selected first
Answer follow-up Inbound Calls, then it is answered；If no follow-up Inbound Calls, can directly it be answered.
S13, if not existing, carries out the collection of first aid information.
The renewal process of harassing call database is, matches if not existing in harassing call database with incoming call
Reference number, finds after answering that this incoming call is harassing call, then adds this incoming call to harassing call database.
When this incoming call dials in first-aid centre again, this incoming call will be identified.
First-aid centre's approaches to IM also includes step S14, creates first aid event archives.First-aid centre is to each first aid
Event all creates first aid event archives, in order to the management to each first aid event information, wherein, first aid event archives
Content include emergency time, first aid information, first-aid medicine, emergency treatment, responding vehicle, responding group, field diagnostic information, connect
Examine hospital and first aid finishes the contents such as time.With the process of rescue service, first-aid centre enters to the content of first aid event archives
Row updates, and increases in time the up-to-date information in first aid procedures, and sends the emergency time archives after updating simultaneously and divide to first aid
Stand, responding vehicle and the hospital that sees and treat patients, make first aid substation, responding vehicle and the hospital that sees and treat patients understand that the progress of first aid event is believed with related
Breath.
First-aid centre's approaches to IM also includes step S15, and alert is analyzed.First-aid centre is carrying out the same of illness analysis
When, carry out alert analysis always according to first aid information, if first aid information is the major accidents such as traffic accident, fire or blast causing
Many people are injured, then carry out major accident report, and notify the department of correlation.
First-aid centre's approaches to IM also includes step S531, and positioning is entered and step S532 with monitoring responding vehicle, examined
Core first-aid personnel.During responding, it is also that impact rescue service is normally transported that ambulance vehicles and first-aid personnel are operated efficiency
One of problem of row.Phenomenon in order to avoid bus private occurs, and first-aid centre will carry out locating and tracking to responding vehicle, at any time
Understanding position, speed per hour and the stroke of responding vehicle, providing good route to instruct for it, thus improving the efficiency of rescue service.
If traffic route mistake, first-aid centre will send alarm to responding vehicle, and provide correct route information；If responding
Vehicle does not reach first aid position in given time, then first-aid centre will carry out police instruction to responding vehicle, to supervise it to the greatest extent
Fast arrival first aid position.
In order to avoid responding personnel phenomenon absent from duty or slack in work occurs, first-aid centre will be carried out to responding vehicle in real time
Monitoring, to responding, personnel are operated examination, including responding during the responding number of times of record responding group, responding time and responding
Work performance of personnel etc., thus improve the quality of rescue service.
Certainly, first-aid centre's approaches to IM also includes step S9, payment settlement.After the completion of responding task, responding
Vehicle will be settled accounts to this responding rate, and wherein, responding rate are settled accounts according to unified responding expense standard.When
So, if emergency patients are in not waking state and no retinue, this responding rate will proceed to the hospital that sees and treat patients, by the doctor that sees and treat patients
Institute carries out unified clearing after end of seeing and treating patients.
Due to other steps of the present embodiment and above-described embodiment basic simlarity, accordingly, with respect to other steps of the present embodiment
May be referred to above-described embodiment, in order to save length, make more succinct in full, here is not repeating.
Fig. 3 is a kind of structural representation of first-aid centre provided in an embodiment of the present invention information management platform, as Fig. 3 institute
Show, first-aid centre's information management platform includes dispatching and command system 1 and the urgency all with the communication connection of described dispatching and command system 1
Rescue substation management system 2, ambulance vehicles management system 3 and hospital admissions management system 4.First-aid centre's information management platform includes
The dispatching and command system 1 being deployed in first-aid centre, the first aid substation management system 2 being deployed in first aid substation, it is arranged on emergency tender
Ambulance vehicles management system 3 on and the hospital admissions management system 4 being deployed in the hospital that sees and treat patients, are provided with first aid in first aid substation
Vehicle and first aid group, are provided with first-aid medicine in ambulance vehicles.
Dispatching and command system 1 includes：
Module of receiving a crime report 11, obtains first aid information, and first aid information includes first aid position and illness information.Fig. 4 is that the present invention is real
Apply the structural representation of the module of receiving a crime report of example offer, as shown in figure 4, module 11 of receiving a crime report specifically includes：Screening submodule 111, uses
In screening from harassing call database and incoming call identical reference number；Labeling submodule 112, for mark harassing and wrecking number
Code；First aid information gathers submodule 113, for gathering first aid information.
GIS module 13, for the distributed intelligence determining local traffic information, ambulance vehicles with the hospital that sees and treat patients.Meanwhile,
GIS module 13 is additionally operable to responding vehicle is positioned in real time.
Illness analysis module 12, for screening disease type corresponding with illness information in the database of case history.
Responding scheduler module 14：For according to local traffic information and described disease type, determine police car with
Responding group.
Instruction issuing module 16, the first aid substation for being located to responding vehicle and responding vehicle sends the first responding respectively
Instruction and Emergency medical resources dispatch command.Instruction issuing module 16 be additionally operable to send to see and treat patients hospital and responding vehicle see and treat patients instruction with
Second responding instruction.
Scheduler module of seeing and treating patients 15, true for the field diagnostic information sending, GIS module 13 according to responding vehicle management system
Fixed traffic information, screens the hospital that sees and treat patients.
In the present embodiment, dispatching and command system 1 also includes monitoring module 17 and evaluation module 18, and monitoring module 17 is used for supervising
Control responding vehicle, carries out monitor in real time to the material object inside and outside responding vehicle.Evaluation module 18 record responding group responding number of times with
The responding time.
For the ease of the management to each first aid event information, dispatching and command system 1 also includes first aid event archives wound
Modeling block, first aid event archives creation module is used for record and renewal emergency time, first aid information, first-aid medicine, first aid at any time
Measure, responding vehicle, responding group, field diagnostic information, see and treat patients hospital and first aid finishes the contents such as time.
Dispatching and command system 1 also includes alert analysis module, and alert analysis module is used for carrying out alert according to first aid information
Analysis, if first aid information is that many people that the major accidents such as traffic accident, fire or blast cause are injured, carries out major accident remittance
Report, and notify the department of correlation.
Dispatching and command system 1 also includes first-aid personnel's management module 19, the packet that first-aid personnel used is fixed,
When having first aid task, can directly send first aid group to carry out responding, first-aid personnel need not be carried out with dispatching and arranging one by one,
Save the time, improve first aid efficiency.
First aid substation management system 2 includes scheduling of resource command reception module 21, and scheduling of resource command reception module 21 connects
Receive the Emergency medical resources dispatch command that instruction issuing module 16 sends.Certainly, for the ease of to ambulance vehicles, first aid in first aid substation
The management of the Emergency medical resources such as personnel and first-aid medicine, first aid substation management system 2 also includes interior first aid resource management module 22 of standing,
In standing, first aid resource management module is used for the Emergency medical resources in management station, for example, by the shape of the ambulance vehicles of responding or first aid group
State is designated as responding, and the state of the ambulance vehicles of non-responding or first aid group is designated as awaiting orders.
Ambulance vehicles management system 3 includes responding command reception module 31 and communication module 32, responding command reception module
31 are used for receiving the first of first-aid centre's transmission instruction of receiving a crime report receives a crime report instruction with second.Communication module 32 is to first-aid centre, first aid
Substation and the hospital that sees and treat patients send field diagnostic information.Certainly, in order to coordinate first-aid centre to the positioning of ambulance vehicles and monitoring, anxious
Rescue vehicle management system 3 and also include GPS module and camera.Additionally, ambulance vehicles management system 3 also includes payment settlement module
33, after the completion of this responding task, payment settlement module 33 will calculate the money of this responding according to responding expense standard
Take.
Hospital admissions management subsystem includes command reception module 41 of seeing and treating patients, and command reception module of seeing and treating patients 41 receives under instruction
Reach the instruction of seeing and treating patients of module 16 transmission.Certainly, for the ease of the management to medical personnel in hospital and the Emergency medical resources such as bed, doctor
Institute's management system 4 of seeing and treating patients also includes first aid in hospital resource management module 42, and first aid in hospital resource management module 42 is used for management station
Interior Emergency medical resources, for example, the state of the medical personnel seeing and treating patients or bed are designated as seeing and treating patients, by the medical personnel not seen and treated patients or bed
The state of position is designated as the free time.
By the description of above embodiment of the method, those skilled in the art can be understood that the present invention can
Mode by software plus necessary general hardware platform to realize naturally it is also possible to pass through hardware, but in many cases the former
It is more preferably embodiment.Based on such understanding, technical scheme substantially makes tribute to prior art in other words
That offers partly can be embodied in the form of software product, and this computer software product is stored in a storage medium, bag
Include some instructions with so that a computer equipment (can be personal computer, server, or network equipment etc.) executes
The all or part of step of each embodiment methods described of the present invention.And aforesaid storage medium includes：Read-only storage
(ROM), random access memory (RAM), magnetic disc or CD etc. are various can be with the medium of store program codes.
For convenience of description, it is divided into various units to be respectively described with function when describing apparatus above.Certainly, implementing this
The function of each unit can be realized in same or multiple softwares and/or hardware during invention.
The present invention can be described in the general context of computer executable instructions, such as program
Module.Usually, program module includes execution particular task or the routine realizing particular abstract data type, program, object, group
Part, data structure etc..The present invention can also be put into practice in a distributed computing environment, in these DCEs, by
The remote processing devices connected by communication network are executing task.In a distributed computing environment, program module is permissible
It is located in the local and remote computer-readable storage medium including storage device.
It should be noted that herein, the relational terms of such as " first " and " second " or the like are used merely to one
Individual entity or operation are made a distinction with another entity or operation, and not necessarily require or imply these entities or operate it
Between there is any this actual relation or order.And, term " inclusion ", "comprising" or its any other variant are intended to
Cover comprising of nonexcludability, so that including a series of process of key elements, method, article or equipment not only include those
Key element, but also include other key elements being not expressly set out, or also include for this process, method, article or set
Standby intrinsic key element.In the absence of more restrictions, the key element that limited by sentence "including a ..." it is not excluded that
Also there is other identical element in process, method, article or the equipment including described key element.
Claims (6)
1. a kind of first-aid centre approaches to IM is it is characterised in that include：
First-aid centre obtains first aid information, and described first aid information includes first aid position and illness information；
Disease type corresponding with described illness information is screened in the database of case history；
According to local traffic information and described disease type, determine police car and responding group；
The first aid substation being located to described responding vehicle and described responding vehicle respectively sends the first responding instruction and Emergency medical resources
Dispatch command, described first responding instruction includes first aid information, and described Emergency medical resources dispatch command includes described responding vehicle
Identification information with responding group；
Described responding vehicle reaches described first aid position with responding group, obtains field diagnostic information, and described field diagnostic is believed
Breath sends to described first-aid centre；
Described first-aid centre, according to described traffic information and field diagnostic information, determines the hospital that sees and treat patients, and respectively to described responding
Vehicle sends second with the hospital that sees and treat patients and receives a crime report information and instruction of seeing and treating patients, and described second information of receiving a crime report includes hospital address letter of seeing and treating patients
Breath, described instruction of seeing and treating patients includes described field diagnostic information；
Described responding vehicle according to described hospital address information of seeing and treating patients, by emergency patients be sent to described in see and treat patients hospital；
According to described field diagnostic information, prepare to see and treat patients personnel and medicine of seeing and treating patients for the described hospital that sees and treat patients.
2. first-aid centre according to claim 1 approaches to IM is it is characterised in that the information management of described first-aid centre
Method also includes, and described responding vehicle is carried out with locating and tracking and monitor in real time, and the responding number of times to described responding group with
The responding time is recorded.
3. first-aid centre according to claim 1 approaches to IM is it is characterised in that described first-aid centre obtains relief
Information, including, when described first-aid centre receive incoming call when, judge harassing call database with the presence or absence of and described incoming call number
The reference number of code-phase coupling, if existing, is identified to described incoming call；If not existing, carry out relief information
Collection.
4. a kind of first-aid centre information management platform it is characterised in that include dispatching and command system (1) and all with described scheduling
First aid substation management system (2), ambulance vehicles management system (3) and hospital admissions management system that command system (1) communicates to connect
System (4)：
Described dispatching and command system (1) includes：Module of receiving a crime report (11), for obtaining first aid information, described first aid information includes urgency
Rescue position and illness information；GIS module (13), for determining local traffic information；Illness analysis module (12), for
Disease type corresponding with described illness information is screened in the database of case history；Responding scheduler module (14), for dividing according to the state of an illness
The traffic information that the disease type that analysis module (12) determines and described GIS module (13) determine, determines police car and responding group；
Instruction issuing module (16), the first aid substation for being located to described responding vehicle and described responding vehicle respectively sends first and goes out
Alert instruction and Emergency medical resources dispatch command；Scheduler module of seeing and treating patients (15), for send according to described ambulance vehicles management system
The traffic information that field diagnostic information, described GIS module (13) determine, determines the hospital that sees and treat patients；Instruction issuing module (16) is also used
Instruct with the second responding in sending, to the described hospital that sees and treat patients, instruction of seeing and treating patients with described responding vehicle respectively；
Described first aid substation management system (2) includes：Scheduling of resource command reception module (21), for receiving described instruction issuing
The Emergency medical resources dispatch command that module (16) sends；
Described ambulance vehicles management system (3) includes：Communication module (32), for described first-aid centre, first aid substation and connect
Examine hospital and send field diagnostic information；
Described hospital admissions management system (4) includes：Command reception module of seeing and treating patients (41), for receiving described instruction issuing module
(16) instruction of seeing and treating patients sending.
5. first-aid centre according to claim 4 information management platform is it is characterised in that described GIS module (13) is also used
In the described responding vehicle of positioning；
Described dispatching and command system (1) also includes monitoring module (17) and evaluation module (18), and described monitoring module (17) is used for
Monitor described responding vehicle, described evaluation module (18) is used for recording the responding number of times of responding group and responding time.
6. first-aid centre according to claim 4 information management platform is it is characterised in that described module of receiving a crime report (11) is wrapped
Include：Screening submodule (111), for screening from harassing call database and incoming call identical reference number；Mark
Module (112), for being identified to harassing and wrecking number；First aid information collection submodule (113), for gathering first aid information.
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| CN201610863528.0A CN106407703A (en) | 2016-09-29 | 2016-09-29 | Information management method and platform of emergency center |
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| CN108074642A (en) * | 2017-12-29 | 2018-05-25 | 青岛大学附属医院 | Emergency medical service method and system, computer installation and readable storage medium storing program for executing |
| CN108154937A (en) * | 2018-02-07 | 2018-06-12 | 鄂尔多斯市普渡科技有限公司 | A kind of automobile-used first-aid system of unmanned first aid and first-aid method |
| CN108986897A (en) * | 2018-07-13 | 2018-12-11 | 飞救医疗科技（北京）有限公司 | A kind of medical resource Method of Optimal Matching and system that Severe acute disease is sued and laboured |
| CN109409577A (en) * | 2018-09-27 | 2019-03-01 | 广东省科技基础条件平台中心 | A kind of intelligent ambulance based on medical resource priority principle is sent a car method |
| CN110711083A (en) * | 2019-09-19 | 2020-01-21 | 深圳市第二人民医院 | Intelligent first-aid system |
| CN111601067A (en) * | 2019-02-20 | 2020-08-28 | 泽世百易医疗科技(北京)有限公司 | First-aid information linkage system, linkage method and subsystems thereof |
| CN112825274A (en) * | 2019-11-21 | 2021-05-21 | 丰田自动车株式会社 | System, information processing apparatus, and information processing method |
| CN112862310A (en) * | 2021-02-05 | 2021-05-28 | 北京嘉和美康信息技术有限公司 | Method, device and equipment for processing emergency tasks and storage medium |
| CN112884624A (en) * | 2021-03-10 | 2021-06-01 | 泰康保险集团股份有限公司 | Community emergency rescue method, system, computer equipment and readable storage medium |
| CN113593689A (en) * | 2021-09-09 | 2021-11-02 | 资阳市第一人民医院 | Emergency treatment first aid management system |
| CN113763670A (en) * | 2021-08-31 | 2021-12-07 | 上海商汤临港智能科技有限公司 | Alarm method and device, electronic equipment and storage medium |
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| CN108074642A (en) * | 2017-12-29 | 2018-05-25 | 青岛大学附属医院 | Emergency medical service method and system, computer installation and readable storage medium storing program for executing |
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| CN112862310A (en) * | 2021-02-05 | 2021-05-28 | 北京嘉和美康信息技术有限公司 | Method, device and equipment for processing emergency tasks and storage medium |
| CN112884624A (en) * | 2021-03-10 | 2021-06-01 | 泰康保险集团股份有限公司 | Community emergency rescue method, system, computer equipment and readable storage medium |
| CN113763670A (en) * | 2021-08-31 | 2021-12-07 | 上海商汤临港智能科技有限公司 | Alarm method and device, electronic equipment and storage medium |
| CN113593689A (en) * | 2021-09-09 | 2021-11-02 | 资阳市第一人民医院 | Emergency treatment first aid management system |
| CN116779125A (en) * | 2023-08-25 | 2023-09-19 | 万链指数(青岛)信息科技有限公司 | Intelligent medical management system and method based on big data |
| CN116779125B (en) * | 2023-08-25 | 2023-11-07 | 万链指数(青岛)信息科技有限公司 | Intelligent medical management system and method based on big data |
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