CN106021066A - Fault information detection method and electronic device - Google Patents
Fault information detection method and electronic device Download PDFInfo
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Abstract
The present invention provides a fault information detection method and an electronic device. Communication connection between a management engine ME chip and a control chip is established through a connecting bus. When the ME chip is abnormal, fault data are sent to the control chip through the connecting bus, the fault data are output by the control chip, operation conditions of the ME chip can be monitored in real time without extra detection equipment and without opening a cabinet, operation complexity is reduced, and related personnel can find the problem and solve the problem timely.
Description
Technical Field
The present invention relates to the field of management engine chip technologies, and in particular, to a fault information detection method and an electronic device.
Background
Currently, in an electronic device based on an Intel platform, an ME (Management Engine) chip is integrated on an Intel PCH (integrated south bridge of Intel corporation) chip of the electronic device, wherein the ME chip is responsible for many important functions in the electronic device, such as system configuration and dynamic remote Management, and the ME chip will affect the functions after a failure, such as a problem in practical application: the ME chip enters the repair mode probabilistically, and this problem will affect the shipment of the electronic device if it cannot be solved, so that it is known that the detection of the fault after the fault of the ME chip is very necessary.
The current fault detection modes for the ME chip have two types: the first method is to connect the ME chip to multiple hosts through a LAN (Local Area Network) or directly connect the ME chip to other ME detection devices during the development of electronic devices, and detect the fault of the ME chip through these devices, but this method requires that the ME chip is not locked, and this method cannot simulate the actual application.
In order to solve the problems caused by the first detection mode, a second detection mode is provided, aiming at the condition that the ME chip is locked, the ME chip is used for carrying out internal recording on the operation condition of the ME chip under practical application, so that the electronic equipment can be unpacked after the ME chip fails, and the fault information obtained when the ME chip records the operation condition is read after the ME chip is forbidden, but the detection mode can possibly damage the electronic equipment and has high operation complexity.
Disclosure of Invention
In view of this, the present invention provides a fault information detection method and an electronic device, which are used for performing fault detection without destroying the electronic device, so that the operation complexity is reduced.
In order to achieve the above effect, the technical scheme of the fault information detection method and the electronic device provided by the invention is as follows:
a method of fault information detection, the method comprising:
acquiring fault data transmitted on a connection bus, wherein the fault data is sent by a Management Engine (ME) chip and is used for indicating the reason of the fault in the operation process of the ME chip, and the connection bus is connected between the ME chip and a control chip of electronic equipment;
and outputting the fault data.
In the method, preferably, the acquiring fault data transmitted on the connection bus includes:
receiving an interrupt instruction transmitted on the connection bus;
and responding to the interrupt instruction, stopping the current operation and acquiring fault data transmitted on the connection bus.
In the above method, preferably, the outputting the fault data includes:
analyzing the fault data to obtain a fault identifier corresponding to the fault data;
and displaying the fault identification.
In the above method, preferably, the displaying the fault identifier includes:
displaying the fault identification in a display area of the electronic equipment;
or,
and sending a control instruction to a display device connected with the electronic equipment, wherein the control instruction is used for controlling the display device to display the fault identification.
In the above method, preferably, the outputting the fault data includes:
and moving the fault data from a first storage device of the electronic equipment to a second storage device connected with the electronic equipment, wherein the storage performance of the second storage device is better than that of the first storage device, and the second storage device is nonvolatile.
An electronic device, comprising: the management engine ME chip is connected with the control chip through a connection bus;
the control chip is used for acquiring fault data transmitted on the connection bus, the fault data is sent by the ME chip, and the fault data is used for indicating the reason of the fault in the operation process of the ME chip; and outputting the fault data.
Preferably, in the electronic device, in terms of acquiring fault data transmitted on a connection bus, the control chip is configured to receive an interrupt instruction transmitted on the connection bus; and responding to the interrupt instruction, stopping the current operation and acquiring fault data transmitted on the connection bus.
Preferably, in the aspect of outputting the fault data, the control chip is configured to analyze the fault data to obtain a fault identifier corresponding to the fault data; and displaying the fault identification.
In the above electronic device, preferably, in terms of displaying the fault identifier, the control chip is configured to display the fault identifier in a display area of the electronic device; or sending a control instruction to a display device connected with the electronic equipment, wherein the control instruction is used for controlling the display device to display the fault identifier.
In the electronic device, preferably, in terms of outputting the failure data, the control chip is configured to move the failure data from a first storage device of the electronic device to a second storage device connected to the electronic device, where storage performance of the second storage device is better than that of the first storage device, and the second storage device has non-volatility.
In the above electronic device, preferably, the control chip includes: embedded controller or super input output chip.
According to the scheme, the fault information detection method and the electronic equipment provided by the application have the advantages that the communication connection between the ME chip and the control chip of the management engine is established through the connection bus, when the ME chip is abnormal, the fault data are sent to the control chip through the connection bus, the fault data are output by the control chip, the real-time monitoring of the operation condition of the ME chip is realized, extra detection equipment is not needed, the case does not need to be opened, the complexity of operation is reduced, the problem can be found timely by related personnel, and the problem is solved.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the description of the embodiments will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without inventive labor.
Fig. 1 is a flowchart of an implementation of a fault information detection method according to an embodiment of the present invention;
FIG. 2 is a flowchart of an implementation of obtaining fault data transmitted over a connection bus according to an embodiment of the present invention;
FIG. 3 is a flow chart of an implementation of outputting fault data according to an embodiment of the present invention;
fig. 4 is a schematic structural diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The invention is operational with numerous general purpose or special purpose computing device environments or configurations. For example: in an electronic device having a Management Engine (ME) chip, such as a desktop, a notebook, a tablet computer, etc., the ME chip may be integrated into a south bridge chip of the electronic device.
Referring to fig. 1, fig. 1 is a flowchart of an implementation of a fault information detection method according to an embodiment of the present invention, which may include:
step S11: acquiring fault data transmitted on a connection bus, wherein the fault data is sent by a management engine ME chip and is used for indicating the reason of the fault in the operation process of the ME chip, and the connection bus is connected between the ME chip and a control chip of the electronic equipment;
in the embodiment of the present invention, the communication connection between the management engine ME chip and the control chip is established through a connection bus, which may be an lpc (low Pin count) bus.
And monitoring whether the ME chip is abnormal or not in the running process of the ME chip, and when the ME chip is abnormal, sending fault data to the control chip by the ME chip through the connection bus.
The control chip may be an Embedded Controller (EC) or a super input/output chip (SuperIO, SIO).
The fault data may include, but is not limited to, any one or any combination of the following: the reason causing the shutdown of the management engine, the reason causing the management engine to enter a repair mode, a point where a response of a Serial Peripheral Interface (SPI) fails when the management engine flushes, a reason causing other abnormalities of the management engine, and the like.
Optionally, the control chip may convert the fault data into a corresponding fault code by using firmware, and the fault code is sent to the control chip by using the firmware through the connection bus.
Step S12: and outputting the acquired fault data.
And after the control chip acquires the fault data, outputting the fault data so that relevant personnel can find the problem of the management engine chip in time and solve the problem.
According to the fault information detection method provided by the embodiment of the invention, the communication connection between the ME chip and the control chip of the management engine is established through the connection bus, when the ME chip is abnormal, the fault data is sent to the control chip through the connection bus, and the control chip outputs the fault data, so that the real-time monitoring of the operation condition of the ME chip is realized, no additional detection equipment is needed, the case is not needed to be opened, the complexity of operation is reduced, relevant personnel can find the problem in time, and the problem is solved.
Optionally, an implementation flowchart for acquiring fault data transmitted on a connection bus according to an embodiment of the present invention is shown in fig. 2, and may include:
step S21: receiving an interrupt instruction transmitted on a connection bus;
in the embodiment of the invention, when the management engine chip needs to send fault data to the control chip, an interrupt instruction is sent to the control chip to instruct the control chip to stop the current operation, and then the fault data is sent to the control chip.
Step S22: in response to the received interrupt instruction, the current operation is stopped and the fault data transmitted on the connection bus is acquired.
And after receiving the interrupt instruction, the control chip stops the current operation and receives fault data from the connection bus.
Optionally, an implementation flowchart of outputting fault data provided in the embodiment of the present invention is shown in fig. 3, and may include:
step S31: analyzing the fault data to obtain a fault identifier corresponding to the fault data;
optionally, the fault identifier corresponding to the fault data may be a fault number corresponding to the fault data.
Analyzing the fault data may include: and decoding the fault data, and searching a fault identifier (or fault code) corresponding to the decoded fault data.
Optionally, if the fault data is a fault identifier, analyzing the fault data may be performed by decoding only the fault data.
Step S32: and displaying the analyzed fault identification.
And the related personnel can know the reason of the management engine failure according to the failure identification.
Optionally, one implementation manner of displaying the analyzed fault identifier may be:
displaying a fault identifier in a display area of the electronic device;
or,
and sending a control instruction to a display device connected with the electronic equipment, wherein the control instruction is used for controlling the display device to display the fault identification.
In the embodiment of the invention, two ways of displaying the fault identifier are provided, one way is to display the fault identifier by using a diagnostic card of the electronic device (for example, a diagnostic card with a standard Port80 Port) to display the fault information through a display area of the electronic device, and the other way is to display the fault identifier through a display device (for example, a diagnostic LED) which is independent from the electronic device.
The display device displays the fault identification through the display area of the electronic equipment, so that the fault information detection cost can be saved, and the fault identification can be remotely displayed through the display device which is mutually independent of the electronic equipment, so that related personnel can acquire the fault information more conveniently, and the convenience of fault information detection is improved.
Optionally, in order to prevent the loss of the fault data, the fault data may be stored in an electrically-charged erasable programmable read-only memory of the control chip, so that the fault data can be conveniently read through a program, the flexibility of reading the fault data can be improved, relevant personnel can be helped to quickly diagnose problems occurring in the current management engine and find reasons, and the relevant personnel can be helped to quickly solve the problems.
Optionally, an implementation manner of outputting the fault data provided in the embodiment of the present invention may be:
the failure data is moved from a first storage device of the electronic equipment to a second storage device connected with the electronic equipment, the storage performance of the second storage device is better than that of the first storage device, and the second storage device has non-volatility.
In the embodiment of the invention, the fault data is transferred to the second storage device outside the electronic equipment for backup, so that not only is the safety of the fault data improved, but also the flexibility of reading the fault data can be improved, relevant personnel can be helped to quickly diagnose the problems generated by the current management engine and find the reasons, and the relevant personnel can be helped to quickly solve the problems.
The second storage device may be a non-volatile memory.
Corresponding to the method embodiment, an embodiment of the present invention further provides an electronic device, and a schematic structural diagram of the electronic device provided in the embodiment of the present invention is shown in fig. 4, and the electronic device may include: the management engine ME chip 41 and the control chip 42 are connected by a connection bus. The ME chip 41 may be integrated in a south bridge chip of the electronic device. The south bridge chip is connected to a Central Processing Unit (CPU) through a Direct Media Interface (DMI) bus.
Wherein,
the ME chip 41 can be used for system configuration (e.g., system clock, boot management, and bus device configuration), dynamic remote management, and the like.
The control chip 42 may be configured to obtain fault data transmitted on the connection bus, where the fault data is sent by the ME chip 41, and the fault data is used to indicate a reason for a fault occurring in an operation process of the ME chip 41; and outputting fault data.
In the embodiment of the present invention, the communication connection between the management engine ME chip 41 and the control chip 42 is established through a connection bus, which may be an lpc (low Pin count) bus.
The ME chip 41 monitors whether itself is abnormal during the operation, and when the ME chip 41 is abnormal, the ME chip 41 sends the fault data to the control chip 42 through the connection bus.
The control chip 42 may be an Embedded Controller (EC) or a super input/output chip (SIO).
The fault data may include, but is not limited to, any one or any combination of the following: the reason causing the shutdown of the management engine, the reason causing the management engine to enter a repair mode, a point where a response of a Serial Peripheral Interface (SPI) fails when the management engine flushes, a reason causing other abnormalities of the management engine, and the like.
Alternatively, the control chip 42 may utilize firmware to convert the fault data into corresponding fault codes, which are sent to the control chip by the firmware via the connection bus.
After the control chip 42 acquires the fault data, the fault data is output, so that relevant personnel can find the problem of the management engine chip in time to solve the problem.
According to the electronic equipment provided by the embodiment of the invention, the communication connection between the ME chip and the control chip of the management engine is established through the connection bus, when the ME chip is abnormal, the fault data is sent to the control chip through the connection bus, and the control chip outputs the fault data, so that the real-time monitoring of the running condition of the ME chip is realized, no additional detection equipment is needed, the case is not needed to be opened, the complexity of operation is reduced, relevant personnel can find the problem in time, and the problem is solved.
Optionally, in terms of obtaining fault data transmitted on the connection bus, the control chip 42 may be configured to receive an interrupt instruction transmitted on the connection bus; in response to the interrupt instruction, the current operation is stopped and the fault data transmitted on the connection bus is acquired.
In the embodiment of the present invention, when the management engine chip 41 needs to send the fault data to the control chip 42, an interrupt instruction is first sent to the control chip 42 to instruct the control chip 42 to stop the current operation, and then the fault data is sent to the control chip 42. And after receiving the interrupt instruction, the control chip stops the current operation and receives fault data from the connection bus.
Optionally, in the aspect of outputting the fault data, the control chip 42 may be configured to analyze the fault data to obtain a fault identifier corresponding to the fault data; and displaying the fault identification.
Optionally, the fault identifier corresponding to the fault data may be a fault number corresponding to the fault data.
Analyzing the fault data may include: and decoding the fault data, and searching a fault identifier (or fault code) corresponding to the decoded fault data.
Optionally, if the fault data is a fault identifier, analyzing the fault data may be performed by decoding only the fault data.
And the related personnel can know the reason of the management engine failure according to the failure identification.
Optionally, in order to prevent the loss of the fault data, the control chip 42 may store the fault data in the charged erasable programmable read only memory of the control chip 42, so that the fault data can be conveniently read through a program, the flexibility of reading the fault data can be improved, relevant personnel can be helped to quickly diagnose the problem occurring in the current management engine and find the reason, and the relevant personnel can be helped to quickly solve the problem.
Optionally, in terms of displaying the fault identifier, the control chip 42 may be configured to display the fault identifier in a display area of the electronic device; or sending a control instruction to a display device connected with the electronic equipment, wherein the control instruction is used for controlling the display device to display the fault identifier.
In the embodiment of the invention, two ways of displaying the fault identifier are provided, one way is to display the fault identifier by using a diagnostic card of the electronic device (for example, a diagnostic card with a standard Port80 Port) to display the fault information through a display area of the electronic device, and the other way is to display the fault identifier through a display device (for example, a diagnostic LED) which is independent from the electronic device.
The display device displays the fault identification through the display area of the electronic equipment, so that the fault information detection cost can be saved, and the fault identification can be remotely displayed through the display device which is mutually independent of the electronic equipment, so that related personnel can acquire the fault information more conveniently, and the convenience of fault information detection is improved.
Alternatively, in terms of outputting the failure data, the control chip 42 may be configured to move the failure data from a first storage device of the electronic apparatus to a second storage device connected to the electronic apparatus, the second storage device having a storage performance superior to that of the first storage device, and the second storage device having a nonvolatile property.
In the embodiment of the invention, the fault data is transferred to the second storage device outside the electronic equipment for backup, so that not only is the safety of the fault data improved, but also the flexibility of reading the fault data can be improved, relevant personnel can be helped to quickly diagnose the problems generated by the current management engine and find the reasons, and the relevant personnel can be helped to quickly solve the problems.
The second storage device may be a non-volatile memory.
It should be noted that, in the present specification, the embodiments are all described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments may be referred to each other. For the device-like embodiment, since it is basically similar to the method embodiment, the description is simple, and for the relevant points, reference may be made to the partial description of the method embodiment.
Finally, it should also be noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.
For convenience of description, the above devices are described as being divided into various units by function, and are described separately. Of course, the functions of the units may be implemented in the same software and/or hardware or in a plurality of software and/or hardware when implementing the invention.
From the above description of the embodiments, it is clear to those skilled in the art that the present invention can be implemented by software plus necessary general hardware platform. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which may be stored in a storage medium, such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the method according to the embodiments or some parts of the embodiments.
The fault information detection method and the electronic device provided by the invention are described in detail above, and a specific example is applied in the text to explain the principle and the implementation of the invention, and the description of the above embodiment is only used to help understanding the method and the core idea of the invention; meanwhile, for a person skilled in the art, according to the idea of the present invention, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present invention.
Claims (11)
1. A method for detecting fault information, the method comprising:
acquiring fault data transmitted on a connection bus, wherein the fault data is sent by a Management Engine (ME) chip and is used for indicating the reason of the fault in the operation process of the ME chip, and the connection bus is connected between the ME chip and a control chip of electronic equipment;
and outputting the fault data.
2. The method of claim 1, wherein the obtaining fault data transmitted on a connection bus comprises:
receiving an interrupt instruction transmitted on the connection bus;
and responding to the interrupt instruction, stopping the current operation and acquiring fault data transmitted on the connection bus.
3. The method of claim 1, wherein the outputting the fault data comprises:
analyzing the fault data to obtain a fault identifier corresponding to the fault data;
and displaying the fault identification.
4. The method of claim 3, wherein the displaying the fault indication comprises:
displaying the fault identification in a display area of the electronic equipment;
or,
and sending a control instruction to a display device connected with the electronic equipment, wherein the control instruction is used for controlling the display device to display the fault identification.
5. The method of claim 1, wherein the outputting the fault data comprises:
and moving the fault data from a first storage device of the electronic equipment to a second storage device connected with the electronic equipment, wherein the storage performance of the second storage device is better than that of the first storage device, and the second storage device is nonvolatile.
6. An electronic device, comprising: the management engine ME chip is connected with the control chip through a connection bus;
the control chip is used for acquiring fault data transmitted on the connection bus, the fault data is sent by the ME chip, and the fault data is used for indicating the reason of the fault in the operation process of the ME chip; and outputting the fault data.
7. The electronic device according to claim 6, wherein in terms of acquiring fault data transmitted on a connection bus, the control chip is configured to receive an interrupt instruction transmitted on the connection bus; and responding to the interrupt instruction, stopping the current operation and acquiring fault data transmitted on the connection bus.
8. The electronic device according to claim 6, wherein in terms of outputting the fault data, the control chip is configured to analyze the fault data to obtain a fault identifier corresponding to the fault data; and displaying the fault identification.
9. The electronic device according to claim 8, wherein in displaying the failure indication, the control chip is configured to display the failure indication in a display area of the electronic device; or sending a control instruction to a display device connected with the electronic equipment, wherein the control instruction is used for controlling the display device to display the fault identifier.
10. The electronic device according to claim 6, wherein in outputting the failure data, the control chip is configured to move the failure data from a first storage device of the electronic device to a second storage device connected to the electronic device, the second storage device having a storage performance superior to that of the first storage device, and the second storage device having a nonvolatile property.
11. The electronic device of claim 6, wherein the control chip comprises: embedded controller or super input output chip.
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| CN108399116A (en) * | 2018-03-02 | 2018-08-14 | 郑州云海信息技术有限公司 | A kind of server power-up state monitoring system and method |
| CN109710495A (en) * | 2018-12-28 | 2019-05-03 | 联想(北京)有限公司 | A kind of information processing method and electronic equipment |
| CN110990206A (en) * | 2019-11-29 | 2020-04-10 | 深圳市讯盾科技有限公司 | Electronic device with mainboard diagnosis card and mainboard diagnosis method |
| CN110990206B (en) * | 2019-11-29 | 2024-03-19 | 深圳市讯盾科技有限公司 | Electronic device with main board diagnosis card and main board diagnosis method |
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Application publication date: 20161012 |