CN105744096A - Method for integrating and fusing voice mail system and third-party software - Google Patents

Method for integrating and fusing voice mail system and third-party software Download PDF

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CN105744096A
CN105744096A CN201610059010.1A CN201610059010A CN105744096A CN 105744096 A CN105744096 A CN 105744096A CN 201610059010 A CN201610059010 A CN 201610059010A CN 105744096 A CN105744096 A CN 105744096A
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party software
voice mail
mail system
integration
message
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CN201610059010.1A
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CN105744096B (en
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梁广灿
黄继国
蒲明彬
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广州市讯飞樽鸿信息技术有限公司
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages
    • H04L51/18Messages including commands or codes to be executed either at an intermediate node or at the recipient to perform message-related actions
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network-specific arrangements or communication protocols supporting networked applications
    • H04L67/02Network-specific arrangements or communication protocols supporting networked applications involving the use of web-based technology, e.g. hyper text transfer protocol [HTTP]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L2212/00Encapsulation of packets
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/42Graphical user interfaces
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/25Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service
    • H04M2203/251Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2207/00Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems
    • H04M3/53333Message receiving aspects

Abstract

The invention provides a method for integrating and fusing a voice mail system and third-party software. According to the method, a request of the voice mail system for using the third-party software or a request of the third-party software for using the voice mail system is packaged into an HTTP (Hyper Text Transfer Protocol) request message, and information interaction is realized through the HTTP request message to finish mutual function calling of the voice mail system and the third-party software, so that mutual integration and fusion among a voice mail, the third-party software and a third-party service platform can be realized.

Description

一种语音信箱系统与第三方软件集成和融合方法 A voice mail system with third-party software integration and fusion

技术领域 FIELD

[0001]本发明涉及移动通信领域,更具体地,涉及一种语音信箱系统与第三方软件集成和融合方法。 [0001] The present invention relates to the field of mobile communications, and more particularly, to a voice mail system and integration with third party software integration method.

背景技术 Background technique

[0002]语音信箱系统作为一种主流的电话通信的服务,越来越多的被用户在日常生活中被使用,为用户的电话语音通信提供了极大的便利。 [0002] Voice Mail system as a mainstream service telephone communications, users are increasingly being used in everyday life, providing great convenience to the user's telephone voice communications. 在当今日新月异的移动互联网的发展浪潮中,越来越多的第三方软件系统能够将语音信箱的一些基础功能集成进去,同时也有很多的第三方软件希望能够将自己的软件能力集成到语音信箱系统中来,实现利益共赢。 In the wave of development of mobile Internet in today's ever-changing, more and more third-party software system is capable of some basic features Voicemail integrated into it, but also a lot of third-party software hoping that the ability to integrate their software into the voice mail system in the past, to achieve win-win benefits.

发明内容 SUMMARY

[0003]本发明提供一种有效实现语音信箱系统与第三方软件集成和融合的方法。 [0003] The present invention provides an efficient voice mail system and integration with third party software fusion method.

[0004]为了达到上述技术效果,本发明的技术方案如下: [0004] In order to achieve the above technical effect, the technical solution of the present invention is as follows:

[0005] —种语音信箱系统与第三方软件集成和融合方法,其中,语音信箱系统包括平台核心层与集成接口层,其特征在于,包括以下步骤: [0005] - species voicemail system integrated with third party software and fusion method, wherein the voicemail system integrated with the core layer includes a platform interface layer, characterized by comprising the steps of:

[0006] S1:平台核心层将要求使用第三方软件功能的请求以消息的方式发送到集成接口层; [0006] S1: internet core layer will require third-party software function request is transmitted to the integrated interface layer disposed to the message;

[0007] S2:集成接口层解析消息,并将解析后的消息封装成HTTP请求消息,然后将该HTTP请求消息提交给第三方软件; [0007] S2: the integrated interface layer parses the message, and the message parsing the HTTP request message into a package, the HTTP request message is then submitted to the third-party software;

[0008] S3:第三方软件收到HTTP请求消息后,进行解析处理,将处理后的消息通过HTTP回执消息发送给语音信箱系统的集成接口层; [0008] S3: After receiving the third-party software HTTP request message, parsing process, the process of transmitting the message to the interface layer integrated voice mail system receipt message via HTTP;

[0009] S4:语音信箱系统的集成接口层收到回执消息后,进行解析处理,然后将解析的回执消息传递到平台核心层进行业务逻辑处理,实现将第三方软件的功能提供给语音信箱系统的用户使用,完成了语音信箱系统与第三方软件集成和融合。 [0009] S4: the voicemail system integrated interface layer receives acknowledgment message, the analysis processing, and then the parsed receipt message to the internet layer is the core business logic processing, will provide the third party software to the voice mail system features of users, completion of the voice mail system and integration with third-party software integration.

[0010]进一步地,该方法还包括第三方软件使用语音信箱系统的过程,包括以下步骤: [0010] Preferably, the method further comprises the use of third-party software processes the voice mail system, comprising the steps of:

[0011] S21:第三方软件将要求使用语音信箱系统的请求封装成HTTP请求消息,发送给语音信箱平台的集成接口层; [0011] S21: The third-party software in claim requesting voice mail system packaged as HTTP request message sent to the voicemail platform of the integrated interface layer;

[0012] S22:语音信箱系统的集成接口层作为HTTP的服务端侧接收第三方软件的请求,对该HTTP请求消息进行解析处理,然后将结果返回给第三方软件。 [0012] S22: voice mail system as the integrated interface layer side HTTP server receives the request of the third party software, the process parses the HTTP request message, and returns the result to the third-party software.

[0013]进一步地,所述平台核心层包括呼叫接入子系统、通信子系统和业务逻辑子系统。 [0013] Further, the core layer comprises a platform call access subsystem, logic subsystem, and business communications subsystem.

[0014]进一步地,所述集成接口层包括功能融合组件;所述集成接口层中接收各种消息的模块是功能融合组件。 [0014] Further, the integrated interface layer includes a functional fusion component; receive various messages to the integrated interface layer module is a functional fusion component.

[0015]进一步地,所述集成接口层还包括功能开放组件;在第三方软件使用语音信箱系统的过程中,所述集成接口层中接收各种消息的模块是功能开放组件。 [0015] Further, the integrated interface layer further comprises a functional assembly open; third-party software in the voice mail system during the various messages received integrated interface module is a functional layer assembly open.

[0016]与现有技术相比,本发明技术方案的有益效果是: [0016] Compared with the prior art, the beneficial effects of the technical solution of the present invention is:

[0017]本发明方法通过将语音信箱系统使用第三方软件的请求或第三方软件要求使用语音信箱系统的请求消息和封装成HTTP请求消息,通过HTTP请求消息来实现和信息的交互,可完成语音信箱系统和第三方软件的功能相互调用,从而能够实现语音信箱和第三方软件和第三方业务平台之间的相互集成和融合。 [0017] The method of the present invention, by using third-party software, the voice mail system or third party software requires a request message requesting the use of the voice mail system and packaged as HTTP request message, and to realize interactive information via HTTP request message, the voice can be completed mail system and third-party software functions call each other, thereby enabling mutual integration and integration between voice mail and third-party software and third-party service platform.

附图说明 BRIEF DESCRIPTION

[0018]图1为本发明方法中语音信箱系统使用第三方软件功能的流程图; Method [0018] Figure 1 is a flowchart of the invention the voicemail system using third-party software functions;

[0019]图2为本发明方法中第三方软件使用语音信箱系统功能的流程图。 [0019] FIG 2 is a flowchart of the process of the invention using a voice mail system function of third-party software.

具体实施方式 Detailed ways

[0020]附图仅用于示例性说明,不能理解为对本专利的限制; [0020] The drawings are only for illustrative, not be construed as limiting of the present patent;

[0021]为了更好说明本实施例,附图某些部件会有省略、放大或缩小,并不代表实际产品的尺寸; [0021] For a better description of the embodiment, the drawings have omitted some components, zoom in or out, do not represent the actual size of the product;

[0022]对于本领域技术人员来说,附图中某些公知结构及其说明可能省略是可以理解的。 [0022] For the person skilled in the art, the drawings and description of some well-known structures may be omitted can be appreciated.

[0023]下面结合附图和实施例对本发明的技术方案做进一步的说明。 Example embodiments and the accompanying drawings further illustrate the technical solutions of the present invention [0023] The following binding.

[0024] 实施例1 [0024] Example 1

[0025]如图1所示,一种语音信箱系统与第三方软件集成和融合方法,其中,语音信箱系统包括平台核心层与集成接口层,其特征在于,包括以下步骤: [0025] As shown in FIG 1 a voicemail system integrated with third party software and fusion method, wherein the voicemail system integrated with the core layer includes a platform interface layer, characterized by comprising the steps of:

[0026] S1:平台核心层将要求使用第三方软件功能的请求以消息的方式发送到集成接口层; [0026] S1: internet core layer will require third-party software function request is transmitted to the integrated interface layer disposed to the message;

[0027] S2:集成接口层解析消息,并将解析后的消息封装成HTTP请求消息,然后将该HTTP请求消息提交给第三方软件; [0027] S2: the integrated interface layer parses the message, and the message parsing the HTTP request message into a package, the HTTP request message is then submitted to the third-party software;

[0028] S3:第三方软件收到HTTP请求消息后,进行解析处理,将处理后的消息通过HTTP回执消息发送给语音信箱系统的集成接口层; [0028] S3: After receiving the third-party software HTTP request message, parsing process, the process of transmitting the message to the interface layer integrated voice mail system receipt message via HTTP;

[0029] S4:语音信箱系统的集成接口层收到回执消息后,进行解析处理,然后将解析的回执消息传递到平台核心层进行业务逻辑处理,实现将第三方软件的功能提供给语音信箱系统的用户使用,完成了语音信箱系统与第三方软件集成和融合。 [0029] S4: the voicemail system integrated interface layer receives acknowledgment message, the analysis processing, and then the parsed receipt message to the internet layer is the core business logic processing, will provide the third party software to the voice mail system features of users, completion of the voice mail system and integration with third-party software integration.

[0030]如图2所示,该方法还包括第三方软件使用语音信箱系统的过程,包括以下步骤:[0031 ] S21:第三方软件将要求使用语音信箱系统的请求封装成HTTP请求消息,发送给语音信箱平台的集成接口层; [0030] As shown in FIG. 2, the method further comprises the use of third-party software processes the voice mail system, comprising the steps of: [0031] S21: The third-party software in claim requesting voice mail system packaged as HTTP request message, sending to the voice mail platform of the integrated interface layer;

[0032] S22:语音信箱系统的集成接口层作为HTTP的服务端侧接收第三方软件的请求,对该HTTP请求消息进行解析处理,然后将结果返回给第三方软件。 [0032] S22: voice mail system as the integrated interface layer side HTTP server receives the request of the third party software, the process parses the HTTP request message, and returns the result to the third-party software.

[0033]平台核心层包括呼叫接入子系统、通信子系统和业务逻辑子系统。 [0033] The core layer comprises a call internet access subsystem, logic subsystem, and business communications subsystem.

[0034]集成接口层包括功能融合组件;所述集成接口层中接收各种消息的模块是功能融合组件。 [0034] The integrated interface layer includes a functional fusion component; receive various messages to the integrated interface layer module is a functional fusion component.

[0035]集成接口层还包括功能开放组件;在第三方软件使用语音信箱系统的过程中,所述集成接口层中接收各种消息的模块是功能开放组件。 [0035] The integrated interface layer further comprises a functional assembly open; during the third-party software in the voice mail system, the integrated receive various messages module interface layer is a functional component open.

[0036]本发明方法通过将语音信箱系统使用第三方软件的请求或第三方软件要求使用语音信箱系统的请求消息和封装成HTTP请求消息,通过HTTP请求消息来实现和信息的交互,可完成语音信箱系统和第三方软件的功能相互调用,从而能够实现语音信箱和第三方软件和第三方业务平台之间的相互集成和融合。 [0036] The method of the present invention, by using third-party software, the voice mail system or third party software requires a request message requesting the use of the voice mail system and packaged as HTTP request message, and to realize interactive information via HTTP request message, the voice can be completed mail system and third-party software functions call each other, thereby enabling mutual integration and integration between voice mail and third-party software and third-party service platform.

[0037]相同或相似的标号对应相同或相似的部件; [0037] The same or similar reference numerals correspond to like or similar parts;

[0038]附图中描述位置关系的用于仅用于示例性说明,不能理解为对本专利的限制; [0038] for describing the positional relationship between drawings are only for illustrative, not be construed as limiting of the present patent;

[0039]显然,本发明的上述实施例仅仅是为清楚地说明本发明所作的举例,而并非是对本发明的实施方式的限定。 [0039] Clearly, the above-described embodiments of the present invention is merely to clearly illustrate the present invention made by way of example, and not limiting embodiment of the present invention. 对于所属领域的普通技术人员来说,在上述说明的基础上还可以做出其它不同形式的变化或变动。 Those of ordinary skill in the art, on the basis of the above described variations or changes may be made in various other forms. 这里无需也无法对所有的实施方式予以穷举。 It is unnecessary and can not be exhaustive of all embodiments. 凡在本发明的精神和原则之内所作的任何修改、等同替换和改进等,均应包含在本发明权利要求的保护范围之内。 Any modifications within the spirit and principle of the present invention, equivalent substitutions and improvements should be included within the scope of the claims of the invention.

Claims (5)

1.一种语音信箱系统与第三方软件集成和融合方法,其中,语音信箱系统包括平台核心层与集成接口层,其特征在于,包括以下步骤: S1:平台核心层将要求使用第三方软件功能的请求以消息的方式发送到集成接口层; S2:集成接口层解析消息,并将解析后的消息封装成HTTP请求消息,然后将该HTTP请求消息提交给第三方软件; S3:第三方软件收到HTTP请求消息后,进行解析处理,将处理后的消息通过HTTP回执消息发送给语音信箱系统的集成接口层; S4:语音信箱系统的集成接口层收到回执消息后,进行解析处理,然后将解析的回执消息传递到平台核心层进行业务逻辑处理,实现将第三方软件的功能提供给语音信箱系统的用户使用,完成了语音信箱系统与第三方软件集成和融合。 A voice mail system and integration with third party software integration method, wherein the voicemail system integrated with the core layer includes a platform interface layer, characterized by comprising the steps of: S1: the core layer would require the use of internet third party software features sending a request message to the manner integrated interface layer; S2: integrated interface layer parses the message and the encapsulated message is parsed into the HTTP request message, the HTTP request message is then submitted to the third party software; S3: receiving third-party software after the HTTP request message, parsing process, the process of transmitting the message to the interface layer integrated voice mail system receipt message via HTTP; S4: voice mail system in the integrated interface layer was acknowledgment of receipt message, the analysis processing, and then user-parsed receipt message to the core internet business logic processing, will provide the third party software functionality to use voice mail system, the voice mail system and complete integration of third party software and integration.
2.根据权利要求1所述的语音信箱系统与第三方软件集成和融合方法,其特征在于,还包括第三方软件使用语音信箱系统的过程,包括以下步骤: S21:第三方软件将要求使用语音信箱系统的请求封装成HTTP请求消息,发送给语音信箱平台的集成接口层; S22:语音信箱系统的集成接口层作为HTTP的服务端侧接收第三方软件的请求,对该HTTP请求消息进行解析处理,然后将结果返回给第三方软件。 The voice mail system of claim 1 fusion and integration with third party software method as claimed in claim, wherein the process further comprises a third party software use the voice mail system, comprising the steps of: S21: The third-party software required voice request mail system packaged as HTTP request message sent to the voicemail platform of the integrated interface layer; S22: voice mail system as the integrated interface layer side HTTP server receives the request of the third party software, the HTTP request message analysis processing and then returns the result to the third-party software.
3.根据权利要求1所述的语音信箱系统与第三方软件集成和融合方法,其特征在于,所述平台核心层包括呼叫接入子系统、通信子系统和业务逻辑子系统。 The voice mail system of claim 1 fusion and integration with third party software method as claimed in claim, wherein said core layer comprises a platform call access subsystem, logic subsystem, and business communications subsystem.
4.根据权利要求1所述的语音信箱系统与第三方软件集成和融合方法,其特征在于,所述集成接口层包括功能融合组件;所述集成接口层中接收各种消息的模块是功能融合组件。 The voice mail system of claim 1 fusion and integration with third party software method as claimed in claim, wherein said layer includes a functional fusion integrated interface assembly; receive various messages to the integrated interface layer module is a functional fusion components.
5.根据权利要求2所述的语音信箱系统与第三方软件集成和融合方法,其特征在于,所述集成接口层还包括功能开放组件;在第三方软件使用语音信箱系统的过程中,所述集成接口层中接收各种消息的模块是功能开放组件。 The voice mail system of claim 2 fusion and integration with third party software method as claimed in claim, wherein said layer further comprises a functional integrated interface assembly open; third-party software in the voice mail system during the receive various messages in the integrated interface module is a functional layer assembly open.
CN201610059010.1A 2016-01-28 2016-01-28 A kind of voice mail system and third party software is integrated and fusion method CN105744096B (en)

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