CN105563484B - A kind of cloud robot system, robot and robot cloud platform - Google Patents

A kind of cloud robot system, robot and robot cloud platform Download PDF

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Publication number
CN105563484B
CN105563484B CN201510894329.1A CN201510894329A CN105563484B CN 105563484 B CN105563484 B CN 105563484B CN 201510894329 A CN201510894329 A CN 201510894329A CN 105563484 B CN105563484 B CN 105563484B
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CN
China
Prior art keywords
module
robot
high
clouds
environmental information
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CN201510894329.1A
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Chinese (zh)
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CN105563484A (en
Inventor
王斌
郭松
杨光华
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深圳达闼科技控股有限公司
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Priority to CN201510894329.1A priority Critical patent/CN105563484B/en
Publication of CN105563484A publication Critical patent/CN105563484A/en
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Publication of CN105563484B publication Critical patent/CN105563484B/en

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Classifications

    • BPERFORMING OPERATIONS; TRANSPORTING
    • B25HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25JMANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J9/00Programme-controlled manipulators
    • B25J9/16Programme controls

Abstract

This application provides a kind of cloud robot system, robot and robot cloud platform, the robot body includes acquisition module and sending module, the robot cloud platform includes determining module, high in the clouds robot module and operator attendance module, the acquisition module, for gathering environmental information;The sending module, for the environmental information to be sent to the robot cloud platform;The determining module, the environmental information is handled for determining the high in the clouds robot module or the operator attendance module;The high in the clouds robot module being determined or operator attendance module, for handling the environmental information and sending a command to the robot body.Because the application adds the intervention of operator attendance module, robot body sends the environmental information collected to robot cloud platform, robot cloud platform can by two ways come remote control to ensure the service quality to user, improve Consumer's Experience.

Description

A kind of cloud robot system, robot and robot cloud platform

Technical field

The application is related to intelligent robot technology field, more particularly to a kind of cloud robot system, robot and robot Cloud platform.

Background technology

At present, cloud robotic scenarios typically using terminal machine human body by the way of high in the clouds robot module is combined. Terminal machine human body is mainly responsible for interacting with user and surrounding enviroment, such as:Interactive voice, IMAQ, service offer etc., High in the clouds robot module is mainly responsible for complicated Intelligent treatment, such as:Speech recognition, speech understanding, image recognition etc..

Because existing cloud robotic scenarios are dependent on high in the clouds robot module progress Intelligent treatment, if high in the clouds robot There is situations such as being busy with one's work, failure in module, then can not ensure the service quality to user.

Prior art deficiency is:

Existing cloud robot implementation there may be situation about can not ensure to the service quality of user, cause user's body Test reduction.

The content of the invention

The embodiment of the present application proposes a kind of cloud robot system, robot and robot cloud platform, to solve existing skill Situation about can not ensure to the service quality of user is there may be in art, the technical problem for causing Consumer's Experience to reduce.

The embodiment of the present application provides a kind of cloud robot system, including robot body and robot cloud platform, described Robot body includes acquisition module and sending module, and the robot cloud platform includes determining module, high in the clouds robot module With operator attendance module, wherein,

The acquisition module, for gathering environmental information;

The sending module, for the environmental information to be sent to the robot cloud platform;

The determining module, the ring is handled for determining the high in the clouds robot module or the operator attendance module Environment information;

The high in the clouds robot module being determined or operator attendance module, refer to for handling the environmental information and sending Make to the robot body.

Have the beneficial effect that:

By the cloud robot system that the embodiment of the present application is provided, in existing artificial intelligence robot implementation The intervention of third party's operator attendance module is added, end side robot body sends the environmental information collected to robot After cloud platform, robot cloud platform can first determine it is to handle the environmental information by the high in the clouds robot module, also It is that the environmental information is handled by the operator attendance module, finally by the high in the clouds robot module being determined or operator attendance Environmental information described in resume module and the robot body for sending instructions to the end side, by two ways come remote control To ensure the service quality to user, Consumer's Experience is improved.

The embodiment of the present application provides a kind of robot, including:

Acquisition module, for gathering environmental information;

Sending module, for the environmental information to be sent to robot cloud platform;

Receiving module, for receiving high in the clouds robot module or the operator attendance mould of the robot cloud platform being determined The instruction that block is sent.

Have the beneficial effect that:

By the robot that the embodiment of the present application is provided, the environmental information collected is sent to robot cloud and put down After platform, can receive the robot cloud platform high in the clouds robot module or the operator attendance module send Instruction, i.e. can be controlled by high in the clouds robot module and operator attendance module two ways, solve in the prior art if High in the clouds robot module is busy or failure leads to not provide the user service or provides service quality poor technical problem, really Guarantor provides the user preferable service, improves Consumer's Experience.

The embodiment of the present application provides a kind of robot cloud platform, including information receiving module, determining module, high in the clouds machine People's module and operator attendance module, wherein,

Described information receiving module, for receiving the environmental information of robot body transmission;

The determining module, the ring is handled for determining the high in the clouds robot module or the operator attendance module Environment information;

The high in the clouds robot module being determined or operator attendance module, refer to for handling the environmental information and sending Make to the robot body.

Have the beneficial effect that:

By the robot cloud platform that the embodiment of the present application is provided, the ring of end side robot body transmission is being received After environment information, it can first determine to handle the environmental information or by people's work area by the high in the clouds robot module Seat module handles the environmental information, then again as described in the high in the clouds robot module being determined or operator attendance resume module Environmental information and the robot body for sending a command to the end side, by introducing operator attendance, come in two ways long-range Operation control terminal side robot body, it is ensured that end side robot body lifts Consumer's Experience to the service quality of user.

Brief description of the drawings

The specific embodiment of the application is described below with reference to accompanying drawings, wherein:

Fig. 1 shows the structural representation of the embodiment of the present application medium cloud robot system;

Fig. 2 shows the selection schematic flow sheet of the embodiment of the present application medium cloud robot system;

Fig. 3 shows the configuration diagram of the embodiment of the present application medium cloud robot system;

Fig. 4 shows the structural representation of robot in the embodiment of the present application;

Fig. 5 shows the structural representation of robot cloud platform in the embodiment of the present application;

Fig. 6 shows the structural representation of the guide helmet in the embodiment of the present application;

Fig. 7 shows the structural representation of household service robot in the embodiment of the present application.

Embodiment

In order that the technical scheme and advantage of the application are more clearly understood, below in conjunction with accompanying drawing to the exemplary of the application Embodiment is described in more detail, it is clear that and described embodiment is only the part of the embodiment of the application, rather than The exhaustion of all embodiments.And in the case where not conflicting, the feature in embodiment and embodiment in this explanation can be mutual It is combined.

In view of the shortcomings of the prior art, the embodiment of the present application proposes a kind of cloud robot system, robot and robot Cloud platform, it is illustrated below.

Fig. 1 shows the structural representation of the embodiment of the present application medium cloud robot system, as illustrated, the cloud robot System can include robot body 101 and robot cloud platform 102, and the robot body includes acquisition module and sends mould Block, the robot cloud platform include determining module, high in the clouds robot module and operator attendance module, wherein,

The acquisition module, for gathering environmental information;

The sending module, for the environmental information to be sent to the robot cloud platform;

The determining module, the ring is handled for determining the high in the clouds robot module or the operator attendance module Environment information;

The high in the clouds robot module being determined or operator attendance module, refer to for handling the environmental information and sending Make to the robot body.

In specific implementation, the robot body can be mobile robot architecture (such as household service robot, medical treatment Robot, blind-guidance robot etc.), or the structure such as the guide helmet, blind-guide brick.

Acquisition module in the robot body can be used for gathering environmental information, and the environmental information can be periphery The information such as the sound of environment, the voice of user's input, the image of surrounding enviroment or video.Transmission mould in the robot body Block can utilize the information (such as sound, voice, image or video) that wireless or wired mode collects acquisition module Through network transmission to robot cloud platform, handled by robot cloud platform.

The robot cloud platform can include high in the clouds robot module and operator attendance module, in the specific implementation, institute State high in the clouds robot module and operator attendance module be provided with analyzing the environmental information of end side robot body collection, Processing, and generate ability of the instruction feedback to end side robot body.Specifically handled by the high in the clouds robot module, also It is to be handled by the operator attendance module, can be determined by the determining module.Finally, determined by the determining module Module (the high in the clouds robot module or the operator attendance module) the processing environmental information is simultaneously sent a command to described Robot body.

In the embodiment of the present application, third party's operator attendance module can be introduced in existing cloud robot implementation, Determined by the robot cloud platform by the high in the clouds robot module come remote control robot body, or by described artificial Seat module carrys out remote control robot body, using two ways come remote control to ensure the service quality to user.

By the cloud robot system that the embodiment of the present application is provided, in existing artificial intelligence robot implementation The intervention of third party's operator attendance module is added, end side robot body sends the environmental information collected to robot After cloud platform, robot cloud platform can first determine it is to handle the environmental information by the high in the clouds robot module, also It is that the environmental information is handled by the operator attendance module, finally by the high in the clouds robot module being determined or operator attendance Environmental information described in resume module and the robot body for sending instructions to the end side, by two ways come remote control To ensure the service quality to user, Consumer's Experience is improved.

In implementation, the selection information of user can be included in the environmental information, the determining module specifically can be used for Determine to send the environmental information to the high in the clouds robot mould of the robot cloud platform according to the selection information of the user Block or operator attendance module.

When it is implemented, user can end side according to oneself need voluntarily select by the high in the clouds robot module Manipulation of the machine human body is still by the operator attendance module Manipulation of the machine human body.The selection information of user can for selection by The high in the clouds robot module Manipulation of the machine human body, or can be by the operator attendance module Manipulation of the machine human body.

, can be by the information one such as the selection information of user and other sound, voice, image or video in the embodiment of the present application And transmit to robot cloud platform, the determining module of the robot cloud platform and can be determined according to the selection of user by the ring Environment information is sent to the high in the clouds robot module of the robot cloud platform or operator attendance module.

The embodiment of the present application can actively whom selection feel computer by come Manipulation of the machine people, some possible users by user Processing mode does not have manual type to be more accustomed to, conveniently, then operator attendance pattern can be selected to interact, possible other user Think that manual type faster, succinctly, then can select high in the clouds robot mode interaction not as computer processing mode response.Always It, the embodiment of the present application can allow user to have active right to choose, to meet the use habit of user, further improve use Experience at family.

In implementation, the acquisition module specifically can be used for the selection information that user is gathered by switching push button.

When it is implemented, the acquisition module of robot body can gather the selection of user by way of switching push button Information, user can need the operations such as progress button switching according to oneself.

Wherein, switching push button can be structure as a whole, pressing/bouncing and determine option by both ends, or separate Structure, by taking the guide helmet as an example, the left ear portions of the helmet can be arranged on a button, another button is arranged on the right side of the helmet Ear position.In addition, the switching push button can be the mode that one end is pressed, the other end is upspring automatically, or a button The mode pressed or upspring.The application is not restricted to the concrete structure and specific implementation of switching push button, as long as can be with Realize and determine high in the clouds robot module or operator attendance resume module.

The embodiment of the present application gathers the selection information of user by way of switching push button, simpler compared to voice mode Just, easily realize, it is not necessary to which the selection of user can quickly be determined by carrying out the operations such as speech recognition, be improved to a certain extent Processing speed, cost is saved.

In implementation, the robot cloud platform may further include:

Judge module, for judging whether the complexity of the environmental information exceedes the processing of the high in the clouds robot module Whether scope, or the high in the clouds robot module break down;

The determining module specifically can be used for when the complexity of the environmental information exceedes the high in the clouds robot module Process range, or, when the high in the clouds robot module is broken down, determine the operator attendance module to handle the ring Environment information.

When it is implemented, the robot cloud platform may further include judge module, judged by the judge module Whether the complexity of the environmental information exceedes the process range of the high in the clouds robot module, and the determining module is receiving After the judged result of the judge module, the high in the clouds robot module can be determined according to the judged result of the judge module Or the operator attendance module handles the environmental information.

In the embodiment of the present application, the robot cloud platform can receive the environmental information of robot body transmission Afterwards, judge whether the high in the clouds robot module can be handled, according to the high in the clouds robot whether can handle determine by The environmental information is sent to the high in the clouds robot module or the operator attendance module, and the right of selection can be described Robot cloud platform side.

In specific implementation, the selection that the selection information of user can not also include user can be included in the environmental information Information, when the environmental information includes the selection information of the selection information of the user and user and the robot cloud platform When the result of determination is inconsistent, robot body (can be understood as end side or user) can be given to send prompt message, notice The module of its selection of user can not provide service or not be optimal.

The embodiment of the present application is determined by the high in the clouds robot module also by judging the complexity of the environmental information It is the operator attendance module to handle the environmental information, whether be able to can be located with high in the clouds robot module described in intelligent decision Reason, so as to select the module of the most suitable processing environmental information to handle the environmental information.

In implementation, the determining module specifically can be used for when the complexity of the environmental information exceedes the high in the clouds machine During the process range of people's module, the operator attendance module is determined to handle the environmental information.

If when it is implemented, the complexity of the environmental information is beyond the processing of the high in the clouds robot module Scope, for more preferable service user, it may be determined that the operator attendance module handles the environmental information.

If current is just environmental information described in the operator attendance resume module, can continue by people's work area Seat resume module;If currently handled for the high in the clouds robot module, exceed institute in the complexity for judging the environmental information When stating the process range of high in the clouds robot module, the operator attendance resume module can be switched to.

In implementation, the determining module specifically can be used for the complexity when the environmental information in the high in the clouds robot When in the process range of module, the high in the clouds robot module is determined to handle the environmental information.

In the embodiment of the present application, if the complexity of the environmental information is in the process range of the high in the clouds robot module It is interior, in order to reduce human cost, the environmental information can be handled by the high in the clouds robot module with prioritizing selection.

In implementation, the judge module can be further used for judging whether the high in the clouds robot module breaks down;

The determining module specifically can be used for determining the high in the clouds robot according to the judged result of the judge module Module or the operator attendance module handle the environmental information.

In specific implementation, the judge module of the robot cloud platform, it can be also used for judging high in the clouds robot mould Whether block breaks down, and the determining module of the robot cloud platform can determine institute according to the testing result of the detection module High in the clouds robot module or the operator attendance module are stated to handle the environmental information.

In implementation, the determining module specifically can be used for, when the high in the clouds robot module is broken down, determining institute Operator attendance module is stated to handle the environmental information.

In the embodiment of the present application, it is contemplated that even if the complexity of the environmental information is at the place of the high in the clouds robot module In the range of reason, but if the system failure occurs in the high in the clouds robot module, service can not be also provided the user, it is now, described Determining module can directly determine to handle the environmental information by the operator attendance module, it is ensured that to the Service Quality of user Amount.

In implementation, the determining module specifically can be used for, in the high in the clouds robot module normal operation, determining institute High in the clouds robot module is stated to handle the environmental information.

If, can be with when it is implemented, detect that the high in the clouds robot module all goes well in the detection module The high in the clouds robot module is determined to handle the environmental information.If the complexity of the environmental information has exceeded the cloud The process range of robot is held, can also determine to be handled by the operator attendance module;When the high in the clouds robot module transports When the complexity of capable normal and described environmental information is in the process range of the high in the clouds robot module, it may be determined that the cloud Robot module is held to handle the environmental information, specific implementation can be configured as needed.

Fig. 2 shows the selection schematic flow sheet of the embodiment of the present application medium cloud robot system, as illustrated, can include Following steps:

Step 201, data acquisition of terminal are passed to cloud platform;

Step 202, judge whether user specifies operator attendance intervention;

If specifying operator attendance intervention, step 206 is performed;

If do not specified, step 203 is performed;

Step 203, cloud platform carry out intellectual analysis to data;

Step 204, judge whether high in the clouds robot can be handled;

If can handle, step 205 is performed;

If can not handle, step 206 is performed;

Step 205, high in the clouds robot module generate feedback command;

Step 206, manually generated feedback command.

In the embodiment of the present application, can exceed the high in the clouds robot module in the complexity of the environmental information can locate When the system failure occur in the scope of reason or the high in the clouds robot module, operator attendance module, end side are automatically switched to Operator attendance module can be manually switched to according to the personal inclination of user.

In implementation, the judge module can specifically include:

Computing unit, speech recognition, recognition of face, object identification and/or depth are carried out to the environmental information for calculating Spend the confidence level calculated;

Comparing unit, for by the confidence level compared with predetermined threshold value;

Determining unit, for determining whether the complexity of the environmental information exceedes the high in the clouds machine according to comparative result The process range of people's module.

Can when judging the complexity of environmental information whether beyond the clouds in the process range of robot in the embodiment of the present application To be differentiated by this index of confidence level, it is assumed that need to environmental information carry out speech recognition, recognition of face, object identification, Or the operation such as depth calculation, predetermined threshold value 95%, then, specific deterministic process can be:

1) speech recognition, when the confidence level >=95% of speech recognition, judge that complexity can determine institute in process range High in the clouds robot is stated to handle the environmental information;

2) recognition of face, when the confidence level >=95% of recognition of face, judge that complexity can determine institute in process range High in the clouds robot is stated to handle the environmental information;

3) object identification, when the confidence level >=95% of object identification, judge that complexity can determine institute in process range High in the clouds robot is stated to handle the environmental information;

4) depth calculation, when the confidence level >=95% of depth calculation, judge that complexity can determine institute in process range High in the clouds robot is stated to handle the environmental information.

When it is implemented, the confidence level predetermined threshold value of different operating can be different.The speech recognition, recognition of face, thing The operations such as body identification, depth calculation can use existing implementation, and calculating confidence level to these operations can also use now Some confidence calculations formula, those skilled in the art carry out corresponding exploitation design and can be achieved, and the application does not do superfluous herein State.

The embodiment of the present application can be by the use of the concept of confidence in statistics as reference, to judge the environmental information Whether complexity can be in process range in machine.

In implementation, the robot body can carry out data biography with the robot cloud platform by dedicated communications network It is defeated.

For traditional Internet service, network is transmitted by being used as pipeline to message, the quality and speed of transmission The network quality and transmission speed of telecom operators are depended on mostly.In existing cloud robot implementation, the transmission of message The real-time of message transmission can not be ensured in network busy, poor transmission, and easily by hacker institute in transmitting procedure Attack, invasion, accuracy, real-time in message etc. have a strong impact on the service to user.

Fig. 3 shows the configuration diagram of the embodiment of the present application medium cloud robot system, as illustrated, the cloud robot System can include end side and cloud platform two parts, and end side includes robot body, and robot cloud platform includes high in the clouds machine Device people module and operator attendance module, wherein:

The robot body of end side can lead to the high in the clouds robot module of robot cloud platform or operator attendance module Dedicated communications network is crossed to interact.

The embodiment of the present application supports real-time, interactive by the transmission network of high-speed dedicated, and end side robot body can be with Interacted with robot cloud platform through safety high speed communication network using mode wirelessly or non-wirelessly, carried out for the message of transmission Safeguard protection and accelerate to transmit, it is ensured that the real-time and accuracy of message, improve the service quality to user.

The embodiment of the present application additionally provides a kind of robot, is illustrated below.

Fig. 4 shows the structural representation of robot in the embodiment of the present application, as illustrated, the robot can wrap Include:

Acquisition module 401, for gathering environmental information;

Sending module 402, for the environmental information to be sent to robot cloud platform;

Receiving module 403, for receiving high in the clouds robot module or the people's work area of the robot cloud platform being determined The instruction that seat module is sent.

Robot described in the embodiment of the present application can be navigating robot, blind-guidance robot or household services machine People etc., the shapes/configurations of robot can be for moveable absolute construction (such as:Clean discoid, " people " shape etc.), also may be used Think the structures such as blind-guide brick, the guide helmet.

The environmental information of the acquisition module collection can be the information such as the sound, image, video of surrounding enviroment, can also Voice messaging sent for user etc..The sending module sends the environmental information collected to robot cloud platform, It is further processed by robot cloud platform.

The receiving module can both receive the instruction that the high in the clouds robot module of the robot cloud platform sends, and also may be used To receive the instruction of the operator attendance module of robot cloud platform transmission, compensate for that high in the clouds machine can only be received in the prior art The instruction that device people module is sent, so that when high in the clouds robot module is busy or instruction can not be received during failure and then can not The defects of providing the user preferable service.

The robot provided using the embodiment of the present application, both can be by the high in the clouds robot mould of the robot cloud platform Block remote control, can also be by the operator attendance module remote control of the robot cloud platform, it is ensured that the service to user Quality.

By the robot that the embodiment of the present application is provided, the environmental information collected is sent to robot cloud and put down After platform, can receive the robot cloud platform high in the clouds robot module or the operator attendance module send Instruction, i.e. can be controlled by high in the clouds robot module and operator attendance module two ways, solve in the prior art if High in the clouds robot module is busy or failure leads to not provide the user service or provides service quality poor technical problem, really Guarantor provides the user preferable service, improves Consumer's Experience.

In implementation, the acquisition module specifically can be used for the environmental information that collection includes the selection information of user, described Selection information can be to select high in the clouds robot module or operator attendance module to handle the environmental information.

In specific implementation, the environmental information of collection can include the selection information of user, and the selection information of user can be for High in the clouds robot module is selected to handle the environmental information, or selection operator attendance module to handle the environmental information.

It can determine environment is believed as described in which resume module of high in the clouds platform by user's selection in the embodiment of the present application Breath, so as to allow user's selection to meet the method for service of oneself use habit, further increase Consumer's Experience.

In implementation, the robot may further include:

Switching push button 404, for gathering the selection information of user.

Can be by setting switching push button in robot in the embodiment of the present application, user selects oneself to want by button Receive the mode of service, user can also be selected by voice mode during specific implementation, and switching push button mode compares voice side Formula is easier and easily realizes.

In implementation, the sending module specifically can be used for through dedicated communications network sending the environmental information to machine People's cloud platform;The receiving module specifically can be used for putting down through the robot cloud that dedicated communications network reception is determined The instruction that the high in the clouds robot module of platform or operator attendance module are sent.

In specific implementation, the sending module of the robot can be sent the environmental information by dedicated communications network To robot cloud platform, the receiving module of the robot can receive the robot cloud by the dedicated communications network and put down The instruction that the high in the clouds robot module of platform or operator attendance module are sent.That is, described robot can pass through the private communication Network carries out data interaction with the robot cloud platform.

Because dedicated communications network can be the communication link that is interacted dedicated for robot and robot cloud platform, its letter It is higher than existing mobile communications network to cease transmission speed, security, it can be ensured that the information security of user, due to information transfer Speed improves, and corresponding period of reservation of number substantially reduces, so as to improve service quality.

The embodiment of the present application additionally provides a kind of robot cloud platform, is illustrated below.

Fig. 5 shows the structural representation of robot cloud platform in the embodiment of the present application, as illustrated, the robot cloud Platform can include:Information receiving module 501, determining module 502, high in the clouds robot module 503 and operator attendance module 504, Wherein,

Described information receiving module 501, for receiving the environmental information of robot body transmission;

The determining module 502, for determining the high in the clouds robot module 503 or the operator attendance module 504 Handle the environmental information;

The high in the clouds robot module 503 being determined or operator attendance module 504, for handling the environmental information simultaneously Send a command to the robot body.

In specific implementation, the high in the clouds robot module and operator attendance module can possess to end side robot sheet The environmental information of body collection is analyzed, handled, and generates ability of the instruction feedback to end side robot body.Specifically by institute High in the clouds robot module is stated to handle, or is handled by the operator attendance module, can be determined by the determining module. Finally, described in module (the high in the clouds robot module or the operator attendance module) processing determined as the determining module Environmental information simultaneously sends a command to the robot body.

In the embodiment of the present application, third party's operator attendance module can be introduced in existing cloud robot implementation, Determined by the robot cloud platform by the high in the clouds robot module come remote control robot body, or by described artificial Seat module carrys out remote control robot body, using two ways come remote control to ensure the service quality to user.

By the robot cloud platform that the embodiment of the present application is provided, the ring of end side robot body transmission is being received After environment information, it can first determine to handle the environmental information or by people's work area by the high in the clouds robot module Seat module handles the environmental information, then again as described in the high in the clouds robot module being determined or operator attendance resume module Environmental information and the robot body for sending a command to the end side, by introducing operator attendance, come in two ways long-range Operation control terminal side robot body, it is ensured that end side robot body lifts Consumer's Experience to the service quality of user.

In implementation, the selection information of user can be included in the environmental information, the determining module specifically can be used for The high in the clouds robot module or the operator attendance module are determined according to the selection information of the user to handle the environment Information.

When it is implemented, user can end side according to oneself need voluntarily select by the high in the clouds robot module Manipulation of the machine human body is still by the operator attendance module Manipulation of the machine human body.The selection information of user can for selection by The high in the clouds robot module Manipulation of the machine human body, or can be by the operator attendance module Manipulation of the machine human body.

In the embodiment of the present application, robot cloud platform can receive in the lump the selection information of user and other sound, voice, The information such as image or video, the determining module of the robot cloud platform can be determined the ring according to the selection information of user Environment information is sent to the high in the clouds robot module of the robot cloud platform or operator attendance module.

The embodiment of the present application can receive the selection information of user, by user actively selection by whom come Manipulation of the machine people, lead to Cross and allow user that there is active right to choose, so as to meet the use habit of user, further improve Consumer's Experience.

In implementation, the robot cloud platform may further include:

Judge module 505, for judging whether the complexity of the environmental information exceedes the high in the clouds robot module's Whether process range, or the high in the clouds robot module break down;

The determining module is specifically used for when the complexity of the environmental information exceedes the place of the high in the clouds robot module Scope is managed, or, when the high in the clouds robot module is broken down, the operator attendance module is determined to handle the environment letter Breath.

In the embodiment of the present application, the robot cloud platform can receive the environmental information of robot body transmission Afterwards, judge whether the high in the clouds robot module can be handled, according to the high in the clouds robot whether can handle determine by The environmental information is sent to the high in the clouds robot module or the operator attendance module, and the right of selection can be described Robot cloud platform side.

In specific implementation, the selection that the selection information of user can not also include user can be included in the environmental information Information, when the environmental information includes the selection information of the selection information of the user and user and the robot cloud platform When the result of determination is inconsistent, robot body (can be understood as end side or user) can be given to send prompt message.

The embodiment of the present application is determined by the high in the clouds robot module also by judging the complexity of the environmental information It is the operator attendance module to handle the environmental information, whether be able to can be located with high in the clouds robot module described in intelligent decision Reason, so as to select the module of the most suitable processing environmental information to handle the environmental information.

In implementation, the determining module specifically can be used for when the complexity of the environmental information exceedes the high in the clouds machine During the process range of people's module, the operator attendance module is determined to handle the environmental information.

If when it is implemented, the complexity of the environmental information is beyond the processing of the high in the clouds robot module Scope, for more preferable service user, it may be determined that the operator attendance module handles the environmental information.

If current is just environmental information described in the operator attendance resume module, can continue by people's work area Seat resume module;If currently handled for the high in the clouds robot module, exceed institute in the complexity for judging the environmental information When stating the process range of high in the clouds robot module, the operator attendance resume module can be switched to.

In implementation, the determining module specifically can be used for the complexity when the environmental information in the high in the clouds robot When in the process range of module, the high in the clouds robot module is determined to handle the environmental information.

In the embodiment of the present application, if the complexity of the environmental information is in the process range of the high in the clouds robot module It is interior, in order to reduce human cost, the environmental information can be handled by the high in the clouds robot module with prioritizing selection.

In implementation, the determining module specifically can be used for, when the high in the clouds robot module is broken down, determining institute Operator attendance module is stated to handle the environmental information.

In the embodiment of the present application, it is contemplated that even if the complexity of the environmental information is at the place of the high in the clouds robot module In the range of reason, but if the system failure occurs in the high in the clouds robot module, service can not be also provided the user, it is now, described Determining module can directly determine to handle the environmental information by the operator attendance module, it is ensured that to the Service Quality of user Amount.

In implementation, the determining module specifically can be used for, in the high in the clouds robot module normal operation, determining institute High in the clouds robot module is stated to handle the environmental information.

If, can be with when it is implemented, detect that the high in the clouds robot module all goes well in the detection module The high in the clouds robot module is determined to handle the environmental information.If the complexity of the environmental information has exceeded the cloud The process range of robot is held, can also determine to be handled by the operator attendance module, specific implementation can enter as needed Row is set.When the complexity of the high in the clouds robot module normal operation and the environmental information is in the high in the clouds robot module Process range in when, it may be determined that the high in the clouds robot module handles the environmental information.

In implementation, the judge module can specifically include:

Computing unit, speech recognition, recognition of face, object identification and/or depth are carried out to the environmental information for calculating Spend the confidence level calculated;

Comparing unit, for by the confidence level compared with predetermined threshold value;

Determining unit, for determining whether the complexity of the environmental information exceedes the high in the clouds machine according to comparative result The process range of people's module.

In implementation, described information receiving module specifically can be used for reception robot body and be sent by dedicated communications network Environmental information;The high in the clouds robot module being determined or operator attendance module specifically can be used for handling the environment letter Cease and the robot body is sent a command to by dedicated communications network.

The embodiment of the present application supports real-time, interactive by the transmission network of high-speed dedicated, and end side robot body can be with Interacted with robot cloud platform through safety high speed communication network using mode wirelessly or non-wirelessly, carried out for the message of transmission Safeguard protection and accelerate to transmit, it is ensured that the real-time and accuracy of message, improve the service quality to user.

For the ease of the implementation of the application, illustrated below with example.

Embodiment one,

The embodiment of the present application is by taking blind-guidance robot as an example, it is assumed that the structure of the blind-guidance robot is helmet structure, blind person The guide helmet can be worn on head.

Fig. 6 shows the structural representation of the guide helmet in the embodiment of the present application, as illustrated, the guide helmet is just Front can have camera 1, the information such as image, video for gathering surrounding enviroment;The auris dextra position of the guide helmet is set Switching push button 2 is equipped with, the switching push button 2 can include both ends and (press representative selection high in the clouds robot module, the other end in one end Press representative selection operator attendance module), one end is pressed, the other end is upspring automatically.Under default situations, the guide helmet can be with Acquiescence selection high in the clouds robot module.

When blind person, which wears the guide helmet, on the way to walk, the guide helmet can gather in real time forward image or Current location information of video information and the blind person etc., described image or video information, the positional information of blind person etc. are passed through Dedicated communications network is transmitted to robot cloud platform.

The robot cloud platform can first determine whether the blind person have selected operator attendance intervention, if described blind People does not select operator attendance to intervene, and the robot cloud platform may determine that whether the high in the clouds robot module runs just Often:

If detecting the high in the clouds robot fault, the information collected is sent to operator attendance resume module;

If the high in the clouds robot operation is all gone well, further judge whether the high in the clouds robot can be handled The information collected, if the high in the clouds robot is busy with one's work or the complexity of the information collected is higher, The information collected can be then sent to operator attendance resume module;Otherwise, can be handled by the high in the clouds robot module.

The high in the clouds robot module can carry out image recognition, the current location according to blind person and default target location The instruction of next step is planned for blind person, the instruction can be the phonetic orders such as " continuing to move ahead ", " turning left ".

Because high in the clouds robot module described in the embodiment of the present application by dedicated communications network is sent out the phonetic order Deliver to the guide helmet, transmission speed is very fast, can avoid in the prior art by mobile communications network transmit real-time compared with Difference causes to have a strong impact on the situation to blind person's guiding.

If the message complexity collected it is higher (such as:Numerous and diverse scenic picture) or high in the clouds robot work it is numerous Busy to cause that treatment effeciency is relatively low, even breaks down, the robot cloud platform can be immediately switched to operator attendance processing, with Ensure the guiding to blind userses.

In addition, blind person is in the process of walking, can also according to the personal inclination of oneself, switching push button 2 described in manual toggle, Operator attendance intervention is switched to, the robot cloud platform can also be immediately switched to operator attendance after switching command is received Pattern, to meet the needs of blind userses.

The operator attendance module can receive third party's service person (such as:The staff such as customer service) pass through keyboard, words The guide instruction of the input equipments such as cylinder input, and guide instruction is sent to the guide helmet, realize to blind userses Guiding.

Microphone/microphone device can also be included on the guide helmet, facilitate blind userses directly to send voice to send out Go out instruction, such as:Blind person can directly say " I wants to go to Wangjing subway station how to get to”.

The high in the clouds robot module carries out speech recognition, semantic understanding, image knowledge after the voice messaging is received Not Deng handle after, can combine blind person current location generation phonetic order, send to the guide helmet, by the guide head Helmet plays the phonetic order to guide blind person;

, can be by manual service, attendant's predicate receiving when the high in the clouds robot module can not be handled After message breath, it can quickly give and respond with reference to the current location of blind person.In specific implementation, attendant can pass through key The instruction of the inputs such as disk/touch-screen response, it can also directly speak, the instruction responded is inputted by voice mode.

Embodiment two,

The embodiment of the present application is by taking household service robot as an example, it is assumed that the profile of the household service robot and the shape of people Shape is similar, and the household service robot can move.

Fig. 7 shows the structural representation of household service robot in the embodiment of the present application, as illustrated, being said below It is bright.

During user's rest at home, instruction can be sent to the household service robot by voice mode, such as:With Content is spoken as that " please help and mop floor in family!”.

After the household service robot receives the voice messaging that the user sends, can by the voice messaging and The information such as the image currently collected are sent to computing machine people's module, by the high in the clouds robot module to the voice messaging The processing such as speech recognition, semantic understanding is carried out, then sends action command to the household service robot, the action command Direction instruction, travel commands can be included, indicate that the household service robot picks up control instruction or the instruction institute of mop State household service robot and carry out the instruction such as mop floor.

The instruction that the household service robot can be sent according to the high in the clouds robot module, searches out mop and goes forward side by side The row service of mopping floor.

Because household service robot described in the embodiment of the present application and the high in the clouds robot module pass through private communication Transmitted data on network, transmit the speed of instruction, can quickly provide the user the service of mopping floor so that the impression of user compared with It is good.

Assuming that when user wants to cook, the household service robot can be indicated by voice mode, such as:User's Content of speaking is " please help and the rice and millet mixed of two person-portions is made of electric cooker ".

Now, after the household service robot receives the phonetic order of the user, the phonetic order is passed through Dedicated communications network is sent to robot cloud platform, and the robot cloud platform is by judging, determining that the voice of the user refers to Order is excessively complicated, causes the high in the clouds robot module not handle, then can be intervened by the operator attendance module.

In the specific implementation, it is assumed that the robot cloud platform determines that the high in the clouds robot module can handle the use The phonetic order at family, but the user thinks that the efficiency of service of the household service robot is poor, and the user can also want Ask and switch to artificial mode.Specifically, can be by button or voice mode instruction switching, the selection information of the user can quilt Sending to the robot cloud platform, the robot cloud platform can be switched accordingly according to the selection information of user.

The operator attendance module can select an idle attendant, by the phonetic order of the user send to The attendant.The image or video information that the attendant can collect according to the household service robot are found The putting position of rice and millet in the user kitchen, and indicate that robot carries out corresponding operating procedure.

In specific implementation, if the attendant can not determine the putting position of rice and millet, language can also be sent Sound instructs seeks help to the user, such as:" which rice is placed on" etc. information, subsequently located again after the feedback for receiving user Reason.

Embodiment three,

The embodiment of the present application is by taking guide robot as an example, it is assumed that the profile of the guide robot still shape phase with people Seemingly, and can move.

Multiple guide robots can be set in tourist attraction, administrative staff can be carried out to guide robot in advance Different settings, it can be specifically configured according to the tour of visitor.

Guide robot upon actuation, can determine and gather tourist information, transmission to high in the clouds that it is led first.So Afterwards, visitor's visit is indicated successively according to default sight spot order.

Such as:After guide robot unlatching, can simply it be introduced myself first according to the program of setting, And send the position of oneself to high in the clouds, led as the high in the clouds robot module according to the instruction of default tour Trip robot advances to first sight spot, and the guide robot, which can be sent, during traveling " please follow me/ask here Walk " etc. voice with indicate visitor advance.

After first sight spot is reached, the guide robot gathers image information and sent to high in the clouds robot mould Block, the high in the clouds robot module determine whether that visitor has correctly followed to first scape according to the tourist information gathered in advance Point, after it is determined that visitor reached first sight spot, the high in the clouds robot module can be by the sight spot explanation of advance typing Information is sent to the guide robot, is played from the guide robot to visitor, is introduced first sight spot.

, can be with because guide robot with high in the clouds is carried out data transmission by dedicated communications network in the embodiment of the present application Ensure phenomena such as sight spot introduction that visitor hears is not in interim card.

When visitor thinks that the high in the clouds robot module carries out the ineffective or desired progress of the services such as sight spot introduction When enquirement etc. is interactive, operator attendance pattern can be switched to according to personal inclination, the robot cloud platform can be according to described The selection of visitor switches to operator attendance module, by manually introduce sight spot or answer visitor the problem of etc., so as to improve visitor Satisfaction.

For convenience of description, each several part of apparatus described above is divided into various modules with function or unit describes respectively. Certainly, each module or the function of unit can be realized in same or multiple softwares or hardware when implementing the application.

It should be understood by those skilled in the art that, embodiments herein can be provided as method, system or computer program Product.Therefore, the application can use the reality in terms of complete hardware embodiment, complete software embodiment or combination software and hardware Apply the form of example.Moreover, the application can use the computer for wherein including computer usable program code in one or more The computer program production that usable storage medium is implemented on (including but is not limited to magnetic disk storage, CD-ROM, optical memory etc.) The form of product.

The application is with reference to the flow according to the method for the embodiment of the present application, equipment (system) and computer program product Figure and/or block diagram describe.It should be understood that can be by every first-class in computer program instructions implementation process figure and/or block diagram Journey and/or the flow in square frame and flow chart and/or block diagram and/or the combination of square frame.These computer programs can be provided The processors of all-purpose computer, special-purpose computer, Embedded Processor or other programmable data processing devices is instructed to produce A raw machine so that produced by the instruction of computer or the computing device of other programmable data processing devices for real The device for the function of being specified in present one flow of flow chart or one square frame of multiple flows and/or block diagram or multiple square frames.

These computer program instructions, which may be alternatively stored in, can guide computer or other programmable data processing devices with spy Determine in the computer-readable memory that mode works so that the instruction being stored in the computer-readable memory, which produces, to be included referring to Make the manufacture of device, the command device realize in one flow of flow chart or multiple flows and/or one square frame of block diagram or The function of being specified in multiple square frames.

These computer program instructions can be also loaded into computer or other programmable data processing devices so that counted Series of operation steps is performed on calculation machine or other programmable devices to produce computer implemented processing, so as in computer or The instruction performed on other programmable devices is provided for realizing in one flow of flow chart or multiple flows and/or block diagram one The step of function of being specified in individual square frame or multiple square frames.

Although having been described for the preferred embodiment of the application, those skilled in the art once know basic creation Property concept, then can make other change and modification to these embodiments.So appended claims be intended to be construed to include it is excellent Select embodiment and fall into having altered and changing for the application scope.

Claims (11)

  1. A kind of 1. cloud robot system, it is characterised in that including robot body and robot cloud platform, the robot body Including acquisition module and sending module, sounding module, the robot cloud platform include determining module, high in the clouds robot module and Operator attendance module, wherein,
    The acquisition module, for gathering environmental information;The environmental information includes tourist information and the figure in sight spot collection As information;
    The sending module, for the environmental information to be sent to the robot cloud platform;
    The determining module, the environment letter is handled for determining the high in the clouds robot module or the operator attendance module Breath;
    The high in the clouds robot module being determined or operator attendance module, for handling the environmental information and sending a command to The robot body;The instruction includes sight spot descriptive information;The high in the clouds robot module being determined or operator attendance Module is used to determine whether visitor has been followed to the sight spot according to the tourist information, and the sight spot at the sight spot is illustrated into letter Breath is sent to the robot body;
    The sounding module plays the sight spot descriptive information.
  2. 2. cloud robot system as claimed in claim 1, it is characterised in that also include the selection of user in the environmental information Information, the determining module are specifically used for determining to send the environmental information to the machine according to the selection information of the user The high in the clouds robot module of device people's cloud platform or operator attendance module.
  3. 3. cloud robot system as claimed in claim 2, it is characterised in that the acquisition module is specifically used for pressing by switching Button gathers the selection information of user.
  4. 4. cloud robot system as claimed in claim 1, it is characterised in that the robot cloud platform further comprises:Sentence Whether disconnected module, the complexity for judging the environmental information exceed the process range of the high in the clouds robot module, or Whether the high in the clouds robot module breaks down;
    The determining module is specifically used for when the complexity of the environmental information exceedes the processing model of the high in the clouds robot module Enclose, or, when the high in the clouds robot module is broken down, the operator attendance module is determined to handle the environmental information.
  5. 5. cloud robot system as claimed in claim 4, it is characterised in that the judge module specifically includes:
    Computing unit, speech recognition, recognition of face, object identification and/or depth gauge are carried out to the environmental information for calculating The confidence level of calculation;
    Comparing unit, for by the confidence level compared with predetermined threshold value;
    Determining unit, for determining whether the complexity of the environmental information exceedes high in the clouds robot mould according to comparative result The process range of block.
  6. 6. cloud robot system as claimed in claim 1, it is characterised in that the robot body is put down with the robot cloud Platform is carried out data transmission by dedicated communications network.
  7. A kind of 7. robot cloud platform, it is characterised in that including information receiving module, determining module, high in the clouds robot module and Operator attendance module, wherein,
    Described information receiving module, for receiving the environmental information of robot body transmission;The environmental information is believed including visitor Breath and the image information in sight spot collection;
    The determining module, the environment letter is handled for determining the high in the clouds robot module or the operator attendance module Breath;
    The high in the clouds robot module being determined or operator attendance module, for handling the environmental information and sending a command to The robot body;The instruction includes sight spot descriptive information, the high in the clouds robot module being determined or operator attendance Module is used to determine whether visitor has been followed to the sight spot according to the tourist information, and the sight spot at the sight spot is illustrated into letter Breath is sent to the robot body.
  8. 8. robot cloud platform as claimed in claim 7, it is characterised in that also include the selection of user in the environmental information Information, the determining module are specifically used for determining the high in the clouds robot module or the people according to the selection information of the user Work seat module handles the environmental information.
  9. 9. robot cloud platform as claimed in claim 7, it is characterised in that further comprise:Judge module, for judging Whether the complexity for stating environmental information exceedes the process range of the high in the clouds robot module, or the high in the clouds robot module Whether break down;
    The determining module is specifically used for when the complexity of the environmental information exceedes the processing model of the high in the clouds robot module Enclose, or, when the high in the clouds robot module is broken down, the operator attendance module is determined to handle the environmental information.
  10. 10. robot cloud platform as claimed in claim 9, it is characterised in that the judge module specifically includes:
    Computing unit, speech recognition, recognition of face, object identification and/or depth gauge are carried out to the environmental information for calculating The confidence level of calculation;
    Comparing unit, for by the confidence level compared with predetermined threshold value;
    Determining unit, for determining whether the complexity of the environmental information exceedes high in the clouds robot mould according to comparative result The process range of block.
  11. 11. robot cloud platform as claimed in claim 7, it is characterised in that described information receiving module is specifically used for receiving The environmental information that robot body is sent by dedicated communications network;The high in the clouds robot module being determined or operator attendance Module is specifically used for handling the environmental information and sends a command to the robot body by dedicated communications network.
CN201510894329.1A 2015-12-08 2015-12-08 A kind of cloud robot system, robot and robot cloud platform CN105563484B (en)

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