CN105321307A - Networking alarm and monitoring system linkage based service method - Google Patents
Networking alarm and monitoring system linkage based service method Download PDFInfo
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- CN105321307A CN105321307A CN201410334356.9A CN201410334356A CN105321307A CN 105321307 A CN105321307 A CN 105321307A CN 201410334356 A CN201410334356 A CN 201410334356A CN 105321307 A CN105321307 A CN 105321307A
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Abstract
The invention relates to the technical field of a security monitoring system, and particularly relates to a networking based monitoring alarm system. The monitoring alarm system comprises a technical defense module, a civil defense module, a joint defense module, a linkage module and an insurance module. The advantages lie in that services of an alarm receiving center, property security guards, the public security personnel, the fire-fighting personnel and an insurance company can be effectively integrated, various emergency situations are processed quickly, and the benefit and the property security of customers are protected to the maximum degree.
Description
Technical field
The present invention relates to a kind of safety defense monitoring system technical field, specifically refer to a kind of method of servicing linked based on network alarm and supervisory system.
Background technology
In the face of " burglary ", " house robbery " etc., major crimes event, in shop when Attended mode, easily there is human casualty accident, thus manufacture larger risk.Crime, from vain hope to practical action, only has one step away, the generation of thing in fact, brings the not just wasting of resources, property loss and the pain of injury of people, especially livingly, bloody lesson and self-examination.In the face of this reality, effectively avoiding risk, thus the more profit of more efficient creation, is a difficult problem in the urgent need to address! Accept brand-new theory, novel leading management mode, utilize brand-new modernization high-tech technological means, set up a set of high-quality, high efficiency intelligent management system is an imperative thing.Nowadays be also the epoch of Information technology great outburst, the people's air defense depended merely in the past effectively can not protect our property safety.Especially this open shopping place in shop, the commodity attack intrusion target that offender is main especially a large amount of inside square after coming off duty.Therefore, adopt brand-new modernization high-tech technological means, realizing people's air defense, technical precaution, joint defence and insurance, to form comprehensive strick precaution safeguards system be very feasible, is also very necessary.
Summary of the invention
The object of the present invention is to provide a kind of client of making to lose and be reduced to minimum monitoring and alarming system, be i.e. a kind of method of servicing linked based on network alarm and supervisory system.
The present invention includes technical precaution, people's air defense, joint defence, interlock, insurance 5 modules,
Described in step 101., technical precaution module comprises, the inspection of the scene of a crime, draws architectural plan input system, installs networking monitoring equipment, mainly comprise be connected with alarm host machine people's air defense, joint defence, interlock, insurance four module,
Described alarm host machine is connected with wireless senser, alarm, alarm center, Digiplex, gsm module respectively;
Described in step 102., people's air defense module comprises alarm center,
(1) described alarm center typing customer data, comprises architectural plan, satellite map, owner's phone and neighbouring property, section local police station phone,
(2) when suffering illegal invasion when technical precaution has been deployed troops on garrison duty, networking monitoring warning system was reported to the police in the very first time, and on-the-spot meeting is sounded the alarm song of about 110 decibels, and alarm center receives warning message and ejects window of receiving a crime report simultaneously,
(3) window of receiving a crime report described in provides customer address, telephone number, client's map, warning orientation, live video, the person of receiving a crime report is helped to judge the important information of alert, alarm center carries out alert judgement by the window of receiving a crime report ejected, and is confirmed, forward step 103 to by video or notice joint defence; If wrong report, alarm center cancels the alert of alarm center; If true alert, alarm center just forwards step 103 and step 104 to simultaneously;
Described people's air defense also comprises regular service and the emergency service for the treatment of step 101;
Described in step 103., joint defence module comprises security personnel's property;
Interlocking module described in step 104. comprises public security, fire-fighting;
Insurance module described in step 105. comprises insurance company's Claims Resolution.
Described people's air defense module service flow process comprises:
Step 201. filters alert: relended by alarm center image and help real-time performance remote video signal to transmit, alert video image is uploaded in real time alarm center, the very first time understands alert, process alert, reasonable arrangement personnel set out, on-the-spot sound can be monitored and psychologically deterrence is caused to offender to the mode propagandaed directed to communicate in scene simultaneously;
Step 202. is promptly commanded: receiving all kinds of alert can examine in time, makes emergency processing and control;
Step 203. is concentrated and is maked an inspection tour: alarm center concentrates tour by the mode of program request to each site;
Step 204. integrated management: the distributed management system setting up hierarchical classification, realizes the functions such as right assignment, supervision tour, Long-distance Control, real-time tracing and variation warning with this.
Two people are on duty, can monitor in real time for client in viability, being equivalent to client has freely asked keep shop security personnel two nights, do not need to pay night watchman employee's money separately to pay wages with water power, do not need worry to keep watch at night personnel's occupation personal integrity, but also do not need to bear the risk of keeping shop personnel's personal accident and potential safety hazard.
Freely for client provides the mobile patrol of uninterrupted, not timing at night in step 205. period of service, eliminate the peripheral environment in client shop, inspection public security; Reduce risk, avoid accidents as far as possible; When there being alert, responding nearby, the very first time rushes for alert spot, drives and prevents offender, and assists public security organ to arrest criminal, the property safety of protection client.
Described regular service flow process is, Technical Service Engineer is reached the spot the maintenance of system of doing,
Step 301. carries out system maintenance work according to the project listed by service content;
Step 302. is by problematic phenomenon, analysis and eliminating step record to " system maintenance record sheet ", and client and Technical Service Engineer are in " system maintenance record sheet " upper signature;
If step 303. has problems, and cannot solve then and there, this problem need be recorded and transfer to technical community in company to launch research as special topic.
Described emergency service flow process is work as the fault that system runs into " burst ", customers dial technical service hot line:
Step 401. wiring engineering Shi Jilu client, to after the description of fault, makes response immediately;
If step 402. is supported by phone, eliminate this fault, forward step 405 to;
If step 403. does not eliminate fault, but can equipment failure be confirmed as, just go to customers' place more exchange device immediately, faulty equipment be return equipment vendors and carry out analyzing and require to give analysis report, forward step 405 to;
If step 404. fails to deal with problems or the service of customer requirement site technology by phone support, then carry out Site Service; Equipment vendors slip-stick artist on-site support can be invited if desired;
The problem that this serves by step 405. Technical Service Engineer describes, analysis and solve method is recorded to " emergence technology service log ", and this serves end.
The wireless senser of described networking monitoring equipment comprises infrared human body inductor, door magnetic inductor, door and window Shock inductor, smoke sensing device, humidity sensor, gas leak inductor.
Insurance module startup enters settlement of insurance claim flow process, comprises the inspection of the scene of a crime of public security bureau of declaration insurance company contract, examines stolen loss, assists insurance company to settle a claim.
The invention has the advantages that, can effectively integrated alarm center, property security personnel, public security, fire-fighting and insurance company serve, the various emergency situations of fast processing, protects interests and the property safety of client to greatest extent.
Accompanying drawing explanation
Fig. 1 alarm host machine connection diagram.
Fig. 2 network communication module connection diagram.
Fig. 3 is regular service process flow diagram.
Fig. 4 is emergency service process flow diagram.
Embodiment
Network alarm of the present invention and supervisory system comprise the control center reporting to the police, receive a crime report, deal with emergencies and dangerous situations, and have primary server, kilomega optic fiber; The development & production of antitheft, the anti-snatch software and hardware system of high-tech, sale and property preservation service are integrated, and relate to guard against theft and alarm system, fire prevention, anti-coal gas system, intelligent monitor system, electronic device, security protection electronic product hardware and software etc.Be absorbed in the accounting office becoming shop, market, warehouse, household, garage, the administrative secret unit of enterprises and institutions, infrastructure management company and constituent parts, antitheft, the anti-snatch and degree of intelligence high standard of safe care registry.
The present invention adopts the STC microprocessor of import, and the wireless mobile intelligent alarm of innovation development, in conjunction with advanced GSM Digital Signal Processing.And be highly integrated with digital speech device, Chinese short message breath, learning type to technology such as codes.Arrange without the need to too much artificial, automaticity is high, and warning automatic speech and note inform alert.Stable, reliable, safety, and the manipulation of hommization, can be widely used in cigarette and wine shop shop, clothes shop, luxury goods shop, middle-size and small-size supermarket, household, warehouse, big and middle market, property, the accounting office of enterprises and institutions, safe care registry.
The company of client (shop) can be gone to do the inspection of the scene of a crime by marketing personnel or skilled practitioner, a set of optimal equipment mount scheme can be made by the layout of client company (shop), namely architectural plan is drawn, to guarantee that the property of client obtains omnibearing safety guarantee.Equipment can install within three working days, after equipment is installed, we will according to the demand of client by the equipment connection of client to alarm center, alarm center can corresponding typing customer data, comprises map, architectural plan, phone, anti-zone position and neighbouring property, section local police station phone etc.
, to take into account the reception best to all wireless detectors, when there is alert in alarm host machine: be arranged on and take precautions against central area, place, the main frame very first time takes charge of to me and transmits alarm voice information, the on-the-spot warning signal sending 110 decibels simultaneously, and can on-the-spot crime one's share of expenses for a joint undertaking be propagandaed directed to communicate, intimidate and try to stop.Specifically can adopt telephone connection net alarm, have the display of full liquid crystal menu, system of being convenient to is installed and operation; Host work state shows in real time; Fashionable appearance is generous, and button is flexibly comfortable; Wired and wireless defence area microcomputerized control, external connection keyboard is programmed, and can match LED display keyboard or LCD Chinese liquid crystal keyboard; Main frame and keyboard separation design, maximum easily extensible to 16 keyboard, keyboard carries an emergency alarm button; Various correlation probe, fire prevention, anti-theft probe and EmS can be connected; Landline telephone, mobile phone, public security 110 or 119 command centre receive a crime report; Utilize telephone line to send warning information, telephone wire breaks, and robber connects, short trouble onsite alarming; Wireless probe, telepilot, automatic learning are to code; Compatible ContactID, SHIKE moment communications protocol; Automatic report alert and orientation, can monitor on-the-spot sound of reporting to the police; Support that " zero telephone expenses " cloth/withdrawing a garrison reports center; Use the on-the-spot or place remote remote control cloth of separation keyboard, telepilot/withdraw a garrison; Onboard clock chip, realizes timing automatic cloth/withdraw a garrison; Built-in relay linkage exports, linkage image monitoring or other equipment; Deploy troops on garrison duty, withdraw a garrison, alert event record is for future reference; There are strange land other functions of the equipments of remote telephone coordinated signals; Different alert can set different alarm call numbers; AC outage, incoming call, battery low pressure, probe failure report automatically.
Wireless door magnetic: be generally arranged on switching regulator door, window, drawer, retail shop pries open if any people's violence or technical switch door and window after clearing out a gathering place and closing the door and deploy troops on garrison duty, in one second, launch alerting signal from trend main frame.Whether be used for detection door, window, drawer etc. is illegally opened or mobile.It is made up of wireless alarm and magnet fixed bin two parts.Namely duty is entered after loading battery, when detecting displacement (enabling) that be greater than 30mm, alarm lamp (redness) is bright, and concurrent alerting signal is to main frame, on-the-spot warning signal is reported to the police by main frame (if being now in the state of deploying troops on garrison duty), automatically dials predetermined telephone simultaneously and reports to the police.
Shutter door magnetic, metal plating shell; Connected mode: Chang Kai or normally closed; By CCC, CE, FCC certification.
The anti-pet infrared probe of wired three mirror: the general region selecting installation site palpus guarantee to take precautions against is in probe detection region.Setting height(from bottom) at about 2.2M, the space will taken precautions against with reference to this probe and determining.First ensure to open switch, after clearing out a gathering place and close the door and deploy troops on garrison duty in market, if any people near defence area scope, in one second, launch alerting signal from trend main frame.Wired infrared detector has Based Intelligent Control, design graceful band microprocessor, has the features such as lower prestige defence area.Be applicable to the places such as high-grade household, office building, pharmacy, market, school, warehouse.Infraredly combine with microwave, intelligent false alarm preventing analysis software, effectively prevents wrong report; Microwave sensitivity is adjustable; Adopt lower form design, eliminate detection dead angle; Auto thermal compensation; Alarm lamp ON/OFF is optional; Adopt SMD technique, anti-EMI filter, RFI disturb.The anti-pet infrared probe of wired three mirror works according to human body infrared spectrum, and when human body is movable in its range of receiving, detector output alarm signal, is widely used in the safety precaution in the places such as bank, pharmacy, warehouse and family.The anti-pet infrared probe of wired three mirror is the product that current reliability is higher, and infrared detection members adopts warning transducer and infrared dedicated processes IC.High-frequency emission part adopts up-to-date sound surface (SAW) Frequency Stabilization Technique, coordinates ripe peripheral circuit, product is had infrared acquisition sensitivity is good, rate of false alarm is low, high-frequency emission frequency stabilization, emissive power are large feature.Principle of work: the strick precaution region of infrared wide-angle type probe is with its lens initial point, distributes forward 105 degree, the conical search coverage of long 8 meters, in this region, as long as heat energy animal is movable in region, its infrared heat energy distributed will be absorbed.
SK-811 network communication module, device upgrade: the panalarm with telephone wire warning function is upgraded to network alarming, improves data transfer rate, increases data transfer; Novel functions: adopt simulating keyboard to carry out cloth to main frame and withdraw a garrison, use plate to carry linkage relay to export control signal to scene, long-rangely can check the version information of mixed-media network modules mixed-media, main frame numbering, network configuration parameters etc.; Flexible configuration: the information such as alarm host machine numbering, password, group number, alarm host machine IP address, port numbers, gateway, DNS, subnet mask can carry out place remote setting; Extendability is strong: can support 16 road Defence areas alarms, goes back the wireless Defence areas alarm in easily extensible 16 road simultaneously; Data communication is through double layer encryption, and adopt software watchdog, password encryption, all needs administrator's password to system operations, and security of system coefficient is high; Compatible strong: the main brand alarm such as scalable ADEMCO Underberg, C & K, Vista series, SHIKE moment.And corresponding SDK secondary development bag is provided, user is facilitated to carry out software integration, compatible with the center software such as moment network synthesis alarm receiving system, the comprehensive alarm receiving system of SK-2008 multichannel, support logout, real-time information transmission, return control or video, the two monitoring of warning message; Volume is little: compact, can directly embed in alarm host machine.
Cigarette sense detects: the principle of work of smoke detector realizes fire disasters protection by the concentration of monitoring smog, smoke detector inside adopts ion type smog sensing, ion type smog sensor is a kind of advanced technology, the reliable sensor of working stability, be widely used in various fire protection alarm system, performance is much better than the fire-alarm of gas sensing resistance class.It has radioactive source americium 241 inside inside and outside ionization chamber, the positive and negative ion that ionization produces, and moves under the effect of electric field respectively towards positive and negative electrode.Under normal conditions, the electric current of inside and outside ionization chamber, voltage are all stable.Once there be smog to flee in disorder outer ionization chamber.Disturb the proper motion of charged particle, electric current, voltage will change to some extent, destroy the balance between inside and outside ionization chamber, so wireless launcher sends wireless alarm signal, the Receiving Host in a notice distant place, passes warning message.Photo-electric type smoke detector is also point detector, and this fundamental property of propagation characteristic that the smog produced when photo-electric type smoke detector principle of work utilizes on fire can change light is developed.According to smoke particle to the absorption of light and scattering process.Optical detector of fire smoke is divided into again Sun-shading type and two kinds, astigmatism type.According to the difference of access way and powered battery mode etc., the sense of interconnection type cigarette can be divided into again, the sense of self cigarette, the sense of radio-type cigarette.
Temperature controller principle of work: when NTC heat-sensitive sensor actuator temperature is higher than design temperature, corresponding electric current and voltage will be produced change, to the electric current and voltage changed, relay contact is disconnected by microcontroller again, wireless repeater is received cut-off signal and is sent wireless alarm signal to alarm host machine.Feature: native system has the functions such as time delay is adjustable, temperature correction, high/low temperature overtemperature alarm, sensor fault warning, parameter adjustment operation is simple and easy.
Infrared palisade principle of work: infrared palisade (also crying " infrared railing ") is the one of active infrared correlation, adopt multi beam infrared light correlation, transmitter sends infrared light to receiver in " low frequencies, time-division are detected " mode, any adjacent two bundles that transmitter sends have been blocked with glazed thread more than 30ms once have personnel or object, receiver is output alarm signal immediately, when have toy or wisp block wherein Ray Of Light time, alarm can not output alarm signal.
By application optical fiber, concentric cable or microwave, wireless in its closed loop transmission video signal, and display and record form the system of independent completion from shooting to image.It can in real time, image, reflect monitored object truly, not only greatly expand the range of observation of human eye, and improve the function of human eye, it can replace manually guarding for a long time under rugged environment, allow people can see all situations of monitored on-the-spot actual generation, and recorded by video recorder.Warning system equipment is reported to the police to illegal invasion simultaneously, and the warning model input alarm host machine of generation, alarm host machine triggers supervisory system video recording and record.Native system is a set of advanced person, inter-trade comprehensive safety and protection monitoring system, obtains extensively accreditation in various types of application.System is based on open platform, and user interface is friendly, and feature richness is easy and simple to handle.All functions provide C/S and B/S two kinds of implementations, and owner can be realized or be realized by browser mode by the special client software of choice for use.
In conjunction with situation on the spot, patron saint's intelligent anti-theft electronic warning system will be installed in each door and window position and patron saint's security video monitoring system amounts to composition ten three lines of defence in conjunction with thing own is anti-:
1. patron saint's network alarm service centre real-time video special messenger nurse in 24 hours;
2. wireless network high definition The Cloud Terrace thermal camera;
3. shutter door (common lock);
4. wireless door magnetic switch;
5. wired infrared detector;
6. overtemperature alarm;
7. smoke sensing is reported to the police;
8. circumference infrared alarm;
9. scene sends the warning signal of 110 decibels;
10. field speech is propagandaed directed to communicate;
11. fixing patrol points;
12. mobile patrols;
13. link with public security 110.
Overall work principle of the present invention: shop clear out a gathering place close the door deploy troops on garrison duty after will take charge of all the period of time by me and keep an eye on shop: be with me outward and take charge of the patrol of flowing patrol team, eliminate the peripheral public security environment in shop.If there is offender to think crime, the very first time found by native system, and notifies that constituent parts carries out intimidateing and driveing with the fastest speed with rushing for crime, link 110 simultaneously, assist it to arrest criminal, guarantee shop property safety.Just in case invade successfully, property incurs loss, and will carry out holding compensation within seven working days by settlement of insurance claim system.
Described after sale service content comprises:
1) electric video monitoring in .24 hour, company has employee every night and carries out electric video monitoring to the shop of client in turn, when handing over to the next shift, need fill in detail " record sheet of handing over to the next shift ", and signature confirms, as there is exception, notifies each relevant departments emergency treatment in time.
2). not timing patrol at night, have a rigorous patrol troop to each region, not timing is looked into and is looked before each client shop or warehouse, and as found, lawless people is stolen in shop, is just arrested immediately, delivers and punish by law.
3). when not affecting client's business and normally running, inspection is carried out to its equipment installed and confirm.
4). monthly send the end of month market researcher to carry out an after-sales diagnostics to client, the suggestion of client is arranged, selects the essence and improve.Monthly by Marketing Assistant, return visit investigation is carried out to client the end of month, and ask client to fill in " after-sales diagnostics table ", accurately to understand customer demand, do one's best as client provides convenience, also can promote the service quality of my department simultaneously.
Service feature is summed up and is summarised as: 1. the period of service is interior freely for client provides the burglary-resisting system and monitoring management system use overbalancing more than 35,000 yuan;
2. freely to keep shop system for client installs intelligent anti-theft system and intelligence in the period of service; Without the need to changing and the shop of destruction interior decoration, not affecting the appearance, not affecting by shop internal and external environment yet;
3. the period of service is interior freely for client carries out later maintenance: detect, overhaul; Detect 1 week 2-3 time; Maintenance January 1 time; After ensureing that client goes wrong, in 12--24 hour, complete maintenance;
4. the period of service is interior freely for client carries out system upgrade, update;
5. freely in the period of service rob property insurance for client buys a robber, combine the special insurance kind for client tailors, by third-party platform shifting risk by the China Ping'an Insurance company of strategic partner of the applicant, Pacific Insurance Agency; Take charge of in viability at me, client first need start me and take charge of freely for its intelligent anti-theft system provided and intelligence keep shop system, then takes charge of its shop safety of adapter by me, carries out safeguarding of assets, comprehensive security protection; As being subject to the loss of property aspect because of undesirable's invasion, there is provided relevant bill to public security organ by client, and open claim statement after being identified by public security organ, singly I holds compensation at department within seven working days whereby, how much loss is how many pays for, but accumulation is no more than the highest compensation amount of money that holds; Another shop external loss is not holding within the scope of compensation)
6. the period of service is interior freely for client provides overtemperature alarm service.When overtemperature appears in system monitoring region, I takes charge of and notifies client in time, and client arranges personnel to solve overtemperatute in time.
7. the period of service is interior freely for client provides real-time monitoring, and company is provided with 24 hours remote real-time monitoring alarm centers.Following effect can be reached:
(1) alert is filtered: relended by alarm linkage image and help real-time performance remote video signal to transmit, alert video image is uploaded in real time alarm center, the very first time understands alert, process alert, reasonable arrangement personnel set out, on-the-spot sound can be monitored and psychologically deterrence is caused to offender to the mode propagandaed directed to communicate in scene simultaneously.
(2) promptly command: receiving all kinds of alert can examine in time, makes emergency processing and control.
(3) tour is concentrated: alarm center concentrates tour by the mode of program request to each site.Namely started by the personnel of alarm center, the camera of each company of active link [HTML] (retail shop), initiatively select to check or roll to play each site monitored picture at Control Room, carry out manual patrol.
(4) integrated management: the distributed management system setting up hierarchical classification, realizes the functions such as right assignment, supervision tour, Long-distance Control, real-time tracing and variation warning with this.
Two people are on duty, can monitor in real time for client in viability, being equivalent to client has freely asked keep shop security personnel two nights, do not need to pay night watchman employee's money separately to pay wages with water power, do not need worry to keep watch at night personnel's occupation personal integrity, but also do not need to bear the risk of keeping shop personnel's personal accident and potential safety hazard.
(5) in the period of service freely for client provides the mobile patrol of uninterrupted, not timing at night, eliminate the peripheral environment in client shop, inspection public security; Reduce risk, avoid accidents as far as possible; When there being alert, responding nearby, the very first time rushes for alert spot, drives and prevents offender, and assists public security organ to arrest criminal, the property safety of protection client.
8. the period of service is interior freely for client provides the service of 24 hours circumference infrared thefts, be equivalent to shop periphery and there is one deck Infrared, when there being people to rush in Infrared from outside, infrared palisade can be reported to the police in time, can prevent people from entering shop from shop circumference.
9. be freely the convenience that client provides intelligence to keep shop in the period of service, client freely has intelligence and to keep shop the right to use of software, facilitates its management shop, solve large small enterprise common faced by a difficult problem, implementation capacity is not in place, the inertia of employee; Reach and save cost, extra earning profit, optimization management model.
10. link with public security 110.
More than 11. only need client to provide power supply, phone and the network that effectively can use for 24 hours.
Regular service content: according to the time of deciding through consultation with client, Technical Service Engineer is reached the spot the maintenance of system of doing, and work working contents, technical service flow process are as follows,
Step 301. carries out system maintenance work according to the project listed by service content;
Step 302. by problematic phenomenon, analysis and eliminating step record to " system maintenance record sheet ".Client and Technical Service Engineer are in " system maintenance record sheet " upper signature.
If step 303. has problems, and cannot solve then and there, this problem need be recorded and transfer to technical community in company to launch research as special topic.
Emergency service flow process: when system runs into the fault of " burst ", namely the technical service hot line that client can dial company enters emergency service flow process,
Step 401. wiring engineering Shi Jilu client, to after the description of fault, makes response immediately;
If step 402. is supported by phone, eliminate this fault, forward step 405 to;
If step 403. does not eliminate fault, but can equipment failure be confirmed as, just go to customers' place more exchange device immediately, faulty equipment be return equipment vendors and carry out analyzing and require to give analysis report, forward step 405 to;
If step 404. fails to deal with problems or the service of customer requirement site technology by phone support, then carry out Site Service; Equipment vendors slip-stick artist on-site support can be invited if desired;
The problem that this serves by step 405. Technical Service Engineer describes, analysis and solve method is recorded to " emergence technology service log ".This serves end.
Claims (6)
1. based on the method for servicing that network alarm and supervisory system link, it is characterized in that, comprise technical precaution, people's air defense, joint defence, interlock, insurance 5 modules,
Described in step 101., technical precaution module comprises, the inspection of the scene of a crime, draws architectural plan input system, installs networking monitoring equipment, mainly comprise be connected with alarm host machine people's air defense, joint defence, interlock, insurance four module,
Described alarm host machine is connected with wireless senser, alarm, alarm center, Digiplex, gsm module respectively;
Described in step 102., people's air defense module comprises alarm center,
(1) described alarm center typing customer data, comprises architectural plan, satellite map, owner's phone and neighbouring property, section local police station phone,
(2) when suffering illegal invasion when technical precaution has been deployed troops on garrison duty, networking monitoring warning system was reported to the police in the very first time, and on-the-spot meeting is sounded the alarm song of 110 decibels, and alarm center receives warning message and ejects window of receiving a crime report simultaneously,
(3) window of receiving a crime report described in provides customer address, telephone number, client's map, warning orientation, live video, the person of receiving a crime report is helped to judge the important information of alert, alarm center carries out alert judgement by the window of receiving a crime report ejected, and is confirmed, forward step 103 to by video or notice joint defence; If wrong report, alarm center cancels the alert of alarm center; If true alert, alarm center just forwards step 103 and step 104 to simultaneously;
Described people's air defense also comprises regular service and the emergency service for the treatment of step 101;
Described in step 103., joint defence module comprises security personnel's property;
Interlocking module described in step 104. comprises public security, fire-fighting;
Insurance module described in step 105. comprises insurance company's Claims Resolution.
2. according to method of servicing according to claim 1, it is characterized in that, described people's air defense module service flow process comprises:
Step 201. filters alert: relended by alarm center image and help real-time performance remote video signal to transmit, alert video image is uploaded in real time alarm center, the very first time understands alert, process alert, reasonable arrangement personnel set out, on-the-spot sound can be monitored and psychologically deterrence is caused to offender to the mode propagandaed directed to communicate in scene simultaneously;
Step 202. is promptly commanded: receiving all kinds of alert can examine in time, makes emergency processing and control;
Step 203. is concentrated and is maked an inspection tour: alarm center concentrates tour by the mode of program request to each site;
Step 204. integrated management: the distributed management system setting up hierarchical classification, realizes the functions such as right assignment, supervision tour, Long-distance Control, real-time tracing and variation warning with this;
Freely for client provides the mobile patrol of uninterrupted, not timing at night in step 205. period of service, eliminate the peripheral environment in client shop, inspection public security; Reduce risk, avoid accidents as far as possible; When there being alert, responding nearby, the very first time rushes for alert spot, drives and prevents offender, and assists public security organ to arrest criminal, the property safety of protection client.
3. according to method of servicing according to claim 1, it is characterized in that, described regular service flow process is, Technical Service Engineer is reached the spot the maintenance of system of doing,
Step 301. carries out system maintenance work according to the project listed by service content;
Step 302. is by problematic phenomenon, analysis and eliminating step record to " system maintenance record sheet ", and client and Technical Service Engineer are in " system maintenance record sheet " upper signature;
If step 303. has problems, and cannot solve then and there, this problem need be recorded and transfer to technical community in company to launch research as special topic.
4. according to method of servicing according to claim 1, it is characterized in that, described emergency service flow process is work as the fault that system runs into " burst ", customers dial technical service hot line:
Step 401. wiring engineering Shi Jilu client, to after the description of fault, makes response immediately;
If step 402. is supported by phone, eliminate this fault, forward step 405 to;
If step 403. does not eliminate fault, but can equipment failure be confirmed as, just go to customers' place more exchange device immediately, faulty equipment be return equipment vendors and carry out analyzing and require to give analysis report, forward step 405 to;
If step 404. fails to deal with problems or the service of customer requirement site technology by phone support, then carry out Site Service; Equipment vendors slip-stick artist on-site support can be invited if desired;
The problem that this serves by step 405. Technical Service Engineer describes, analysis and solve method is recorded to " emergence technology service log ", and this serves end.
5. according to method of servicing according to claim 1, it is characterized in that, the wireless senser of described networking monitoring equipment comprises infrared human body inductor, door magnetic inductor, door and window Shock inductor, smoke sensing device, humidity sensor, gas leak inductor.
6. according to method of servicing according to claim 1, it is characterized in that, insurance module startup enters settlement of insurance claim flow process, comprises the inspection of the scene of a crime of public security bureau of declaration insurance company contract, examines stolen loss, assists insurance company to settle a claim.
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| CN201410334356.9A CN105321307A (en) | 2014-07-15 | 2014-07-15 | Networking alarm and monitoring system linkage based service method |
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| CN (1) | CN105321307A (en) |
Cited By (8)
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| CN106652320A (en) * | 2016-12-29 | 2017-05-10 | 上海月阳信息科技有限公司 | Safe anti-theft system based on Internet of Things |
| CN108054670A (en) * | 2018-01-10 | 2018-05-18 | 嘉兴恒杰电力设备安装有限公司 | A kind of controller of distribution box |
| CN108447233A (en) * | 2018-04-04 | 2018-08-24 | 南京英贝特智能科技有限公司 | A kind of method that controlling alarm communicator realizes network backup |
| CN109639798A (en) * | 2018-12-12 | 2019-04-16 | 杭州高科工贸有限公司 | Device management method based on Internet of Things cloud |
| CN109686065A (en) * | 2019-02-14 | 2019-04-26 | 河北金锁安防工程股份有限公司 | A kind of safeguard information platform of intelligent measurement to maintain equipment |
| CN111062822A (en) * | 2019-09-11 | 2020-04-24 | 国网浙江余姚市供电有限公司 | Power failure insurance service system based on block chain technology |
| CN112737900A (en) * | 2020-12-28 | 2021-04-30 | 上海星杰装饰有限公司 | Villa safety system |
| CN117831247A (en) * | 2024-03-04 | 2024-04-05 | 四川天邑康和通信股份有限公司 | Household security monitoring method, system, medium and equipment based on FTTR |
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| CN106652320A (en) * | 2016-12-29 | 2017-05-10 | 上海月阳信息科技有限公司 | Safe anti-theft system based on Internet of Things |
| CN108054670A (en) * | 2018-01-10 | 2018-05-18 | 嘉兴恒杰电力设备安装有限公司 | A kind of controller of distribution box |
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| CN112737900A (en) * | 2020-12-28 | 2021-04-30 | 上海星杰装饰有限公司 | Villa safety system |
| CN117831247A (en) * | 2024-03-04 | 2024-04-05 | 四川天邑康和通信股份有限公司 | Household security monitoring method, system, medium and equipment based on FTTR |
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Application publication date: 20160210 |