CN105207889A - Robot APP application method operating on instant messaging platform - Google Patents
Robot APP application method operating on instant messaging platform Download PDFInfo
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- CN105207889A CN105207889A CN201510519745.3A CN201510519745A CN105207889A CN 105207889 A CN105207889 A CN 105207889A CN 201510519745 A CN201510519745 A CN 201510519745A CN 105207889 A CN105207889 A CN 105207889A
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- client
- robot
- robot app
- app
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
- H04L51/046—Interoperability with other network applications or services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/02—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
Abstract
The invention discloses a robot APP application method operating on an instant messaging platform. A robot APP is composed of a client and a service end, wherein the client is taken as an APP program operating on an instant messaging client platform of a user, and the service end comprises a machine intelligence module, a real man expert module and a knowledge base module and is usually constructed as a service website. The robot APP application method provides a method which enables people to control the robot APP through a man-to-man communication mode by use of an instant messaging channel, is divided into five steps including distribution, installation, operation, application, withdrawal and the like, and in particular, provides a graphical interface interaction mode and a communication member interaction mode in an application phase. The method provided by the invention has the following advantages: the robot APP can provide a graphical interface for interaction with a user and can also carry out point-to-point or group communication with the user through an independent instant messaging user identity so that the man-machine interaction capability and the experience can be substantially improved.
Description
Technical field
The invention belongs to instant messaging field, relate to the fusion problem of instant messaging and mobile APP, particularly the exchange method of instant communication users and robot APP and pattern.
Background technology
At present, instant messaging, as an efficient fast communications platform, contacts more and more tightr with the work of people and life.Meanwhile, also increasing web application, rides on immediate communication platform and runs, around this platform construction one application ecosphere.This has not only effectively promoted the use of web application, also greatly facilitates work and the life of people.
And along with the development of mobile Internet, Internet of Things and cloud computing technology and application, instant messaging has become a kind of new live and work platform, and a lot of office automation, IT application in enterprises and internet, applications are all carried in this network platform of instant messaging.
On the one hand, in order to alleviate the response pressure of instant communication client or server, occur that demand communication robot is helped people and realized automatic-answering back device; On the other hand, it is also intelligent gradually that some move APP, occurred that some robots APP provides various service for people.Thus very natural, how people provides some robots APP by immediate communication platform if starting thinking, accomplish that existing robot APP's is intelligent, have again the convenience of instant messaging.
But robot APP so at present does not also almost have, mainly in following two, there is wretched insufficiency:
(1) special demand communication robot is also a shadow user, under being attached to certain user account of instant messaging, answers a question according to fixing problem list; And the requirement of people to demand communication robot is more and more higher, wish him not only as a role behind the scenes, but participate in instant messaging as real user one by one and go; Meanwhile, also should possess intelligentized feature, the session information (being not only problem) of user can be analyzed, provide expert opinion and suggestion, promote the interactive experience of human and computer people APP.
(2) web application on immediate communication platform is also only via instant communication client startup optimization, also do not accomplish to merge closely with immediate communication platform, realize the utilization of web application to lower floor's instant messaging passage, give full play to high efficiency and the convenience of instant messaging passage, reach the ideal effect that you are part of me, I am part of you.
Summary of the invention
Object of the present invention is for the design and devdlop of robot APP proposes a kind of thinking and countermeasure of innovation.Particularly, be exactly in the mutual mode of human and computer people APP, design by instant messaging passage carry out personalizing mutual, and provide graphical interfaces interactive mode and communication members's interactive mode.On the one hand, in the main program interface after conventional machines people APP opens, add calling instant messaging passage, achieve mutually calling of instant messaging program and APP; On the other hand, robot APP inherently becomes an instant messaging member, can be added in point-to-point or group communication, as people, participate in instant messaging after running.
A kind of robot APP operated on immediate communication platform of the present invention, is made up of client and service end.Client, as the application program of on instant communication client platform, operates on the mobile intelligent terminal of user; Service end is made up of machine intelligence, true man expert and knowledge base three modules, specific as follows:
(1) machine intelligence module: knowledge based storehouse, receives, analyzes and understands text and voice messaging that client passes back, and automatically reply with text and voice mode;
(2) true man's expert module: support that 1 to the text of several true expert and voice messaging input, enables expert opinion be expressed by the expert's identity representated by robot;
(3) base module: the specialized knowledge base of various field or industry.
A kind of robot APP application process operated on immediate communication platform of the present invention, is divided into following steps:
(1) distribute: the client of robot APP, as an assembly of instant communication client, is packed together and distributed;
(2) install: after instant communication client is installed, the client of robot APP is also installed simultaneously, becomes an application program on instant communication client; The service end of robot APP is responsible for installation by its owner and is built;
(3) run: after user's startup optimization instant communication client, interface is chosen robot APP icon or menu, click the client can running robot APP; The service end of robot APP is by its owner's startup optimization;
(4) use: user selects to use robot APP by graphical interfaces interactive mode or communication members's interactive mode, the service that acquisition robot APP provides and information;
(5) exit: that clicks robot APP client exits menu or button, can be out of service.
The graphical interfaces interactive mode mentioned in robot APP application process (4) step, after referring to that this robot APP client is run, have independently graphic user interface, user is by this interface operation APP, its service provided and information is provided, and the communication port that user can also utilize instant communication client to provide in this graphic user interface, talks with the service end of robot APP.
The communication members's interactive mode mentioned in robot APP application process (4) step, after referring to that this robot APP client is run, can appear in the address list user list of instant communication client with user identity, instant messaging member can be added to, thus the instant messaging of participating user, and, as the robot APP client of instant messaging member, it only plays the effect of passing on a message, and the analysis of instant communication session, understanding and response are determined by the service end of robot APP.
The invention has the beneficial effects as follows: robot APP not only can provide graphical interfaces and user interactions, with independently instant communication users identity, point-to-point or group communication can also be carried out with user, thus significantly can promote ability and the experience property of man-machine interaction.
Accompanying drawing explanation
Fig. 1 is the composition structure chart of a kind of robot APP operated on immediate communication platform of the present invention.
Fig. 2 is the flow chart of robot APP application process of the present invention.
Fig. 3 is the graphical interfaces interactive mode schematic diagram in robot APP application process of the present invention.
Fig. 4 is the communication members's interactive mode schematic diagram in robot APP application process of the present invention.
Fig. 5 is the schematic diagram that robot APP of the present invention participates in instant messaging.
Embodiment
Below in conjunction with the drawings and specific embodiments, the present invention is further detailed explanation.
Fig. 1 is the composition structure chart of a kind of robot APP operated on immediate communication platform.This robot APP is divided into client and service end.Wherein, client, as the application program of on instant communication client platform, operates on the mobile intelligent terminals such as the mobile phone of user, panel computer; Service end comprises machine intelligence, true man expert and knowledge base three modules, specific as follows:
(1) machine intelligence module: knowledge based storehouse, receives, analyzes and understands text and voice messaging that client passes back, and automatically reply with text and voice mode;
(2) true man's expert module: support that 1 to the text of several true expert and voice messaging input, enables expert opinion be expressed by the expert's identity representated by robot;
(3) base module: the specialized knowledge base of various field or industry.
This framework makes robot APP can become the expert of certain field or industry, for people provide tips and information service.It not only can provide service by intelligentized machine program (machine intelligence module), can also provide service online by real expert.
Fig. 2 is the flow chart of robot APP application process of the present invention, and the step of the method is as follows:
(1) distribute: the client of robot APP, as an assembly of instant communication client, is packed together and distributed;
(2) install: after instant communication client is installed, the client of robot APP is also installed simultaneously, becomes an application program on instant communication client; The service end of robot APP is responsible for installation by its owner and is built;
(3) run: after user's startup optimization instant communication client, interface is chosen robot APP icon or menu, click the client can running robot APP; The service end of robot APP is by its owner's startup optimization;
(4) use: user selects to use robot APP by graphical interfaces interactive mode or communication members's interactive mode, the service that acquisition robot APP provides and information;
(5) exit: that clicks robot APP client exits menu or button, can be out of service.
This method describe robot APP client-side program on immediate communication platform from distributing, installing, run, use the overall process application process exited.It is an online network service website that robot APP service end is built by its owner usually, and user obtains the service of robot APP service end by the robot APP client on instant communication client.
Graphical interfaces interactive mode in this application process and communication members's interactive mode, be described in detail in figs. 3 and 4.
Fig. 3 is the graphical interfaces interactive mode schematic diagram in robot APP application process of the present invention.User if select graphical interfaces interactive mode, will eject the graphic user interface of robot APP click the operation of robot APP client on instant communication client interface after; Such user just carrys out manipulation robot APP by this interface, obtains its service provided and information; And the communication port that user can also utilize instant communication client to provide in this graphic user interface, talks with the service end of robot APP.
Fig. 4 is the communication members's interactive mode schematic diagram in robot APP application process of the present invention.After user clicks the operation of robot APP client on instant communication client interface, if select communication members's interactive mode, so robot APP client can appear in the address list user list of instant communication client with user identity, instant messaging member can be added to, thus the instant messaging of participating user; And as the robot APP client of instant messaging member, it only plays the effect of passing on a message, the analysis of instant communication session, understanding and response are determined by the service end of robot APP.
Such as in the diagram, real user A uses instant communication client 1, instant communication client 1 is installed robot APP client 1, after user A clicks operation robot APP client 1, robot APP client 1 has just become a user C on instant communication client 1 address list, user A just can as with other good friends in oneself address list with user C carry out instant messaging.In fact, user C is a robot program.
Similarly, real user B uses instant communication client 2, instant communication client 2 is installed robot APP client 2, after user B clicks operation robot APP client 2, robot APP client 2 has just become a user D on instant communication client 2 address list, user B just can as with other good friends in oneself address list with user D carry out instant messaging.In fact, user D is also a robot program.
Fig. 5 is the schematic diagram that robot APP of the present invention participates in instant messaging.On Fig. 4 basis, further, can see that user A, B, C and D can carry out point-to-point instant messaging arbitrarily between two, or any cohort of 3 to 4 people carries out instant messaging.
Claims (7)
1. operate in the robot APP on immediate communication platform, it is characterized in that, be made up of client and service end, client, as the application program of on instant communication client platform, operates on the mobile intelligent terminal of user.
2. robot APP according to claim 1, is characterized in that, described service end is made up of machine intelligence, true man expert and knowledge base three modules,
Machine intelligence module: knowledge based storehouse, receives, analyzes and understands text and voice messaging that client passes back, and automatically reply with text and voice mode;
True man's expert module: support that 1 to the text of several true expert and voice messaging input, enables expert opinion be expressed by the expert's identity representated by robot;
Base module: the specialized knowledge base of various field or industry.
3. operate in the robot APP application process on immediate communication platform, it is characterized in that, be divided into following steps:
(1) distribute: the client of robot APP, as an assembly of instant communication client, is packed together and distributed;
(2) install: after instant communication client is installed, the client of robot APP is also installed simultaneously, becomes an application program on instant communication client; The service end of robot APP is responsible for installation by its owner and is built;
(3) run: after user's startup optimization instant communication client, interface is chosen robot APP icon or menu, click the client can running robot APP; The service end of robot APP is by its owner's startup optimization;
(4) use: user selects to use robot APP by graphical interfaces interactive mode or communication members's interactive mode, the service that acquisition robot APP provides and information;
(5) exit: that clicks robot APP client exits menu or button, can be out of service.
4. robot APP application process according to claim 3, it is characterized in that, described graphical interfaces interactive mode has independently graphic user interface after referring to that this robot APP client is run, user, by this interface operation APP, obtains its service provided and information.
5. the robot APP application process according to claim 3 or 4, it is characterized in that, described graphical interfaces interactive mode, further, the communication port that user can also utilize instant communication client to provide in this graphic user interface, talks with the service end of robot APP.
6. robot APP application process according to claim 3, it is characterized in that, after described communication members's interactive mode refers to that this robot APP client is run, can appear in the address list user list of instant communication client with user identity, instant messaging member can be added to, thus the instant messaging of participating user.
7. the robot APP application process according to claim 3 or 6, it is characterized in that, described communication members's interactive mode, further, as the robot APP client of instant messaging member, it only plays the effect of passing on a message, and the analysis of instant communication session, understanding and response are determined by the service end of robot APP.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201510519745.3A CN105207889A (en) | 2015-08-24 | 2015-08-24 | Robot APP application method operating on instant messaging platform |
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| CN201510519745.3A CN105207889A (en) | 2015-08-24 | 2015-08-24 | Robot APP application method operating on instant messaging platform |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN109639566A (en) * | 2018-12-14 | 2019-04-16 | 杭州安司源科技有限公司 | A kind of open instant messaging chat robots system |
| CN115277613A (en) * | 2022-07-01 | 2022-11-01 | 浪潮通信信息系统有限公司 | Robot chat system based on business |
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| US20080162701A1 (en) * | 2006-12-27 | 2008-07-03 | Andrey Ryabchun | Virtual Contact Center with Dynamic Routing |
| CN101243437A (en) * | 2005-08-18 | 2008-08-13 | 微软公司 | Virtual robot communication format customized by endpoint |
| CN101741759A (en) * | 2008-11-24 | 2010-06-16 | 中国电信股份有限公司 | Instant communication-based intelligent interactive system and interactive method |
| CN105141503A (en) * | 2015-08-13 | 2015-12-09 | 北京北信源软件股份有限公司 | Novel instant messaging intelligent robot |
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2015
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| CN101243437A (en) * | 2005-08-18 | 2008-08-13 | 微软公司 | Virtual robot communication format customized by endpoint |
| CN101017489A (en) * | 2006-02-08 | 2007-08-15 | 腾讯科技（深圳）有限公司 | Knowledge searching method and system based on instant communication |
| US20080162701A1 (en) * | 2006-12-27 | 2008-07-03 | Andrey Ryabchun | Virtual Contact Center with Dynamic Routing |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN109639566A (en) * | 2018-12-14 | 2019-04-16 | 杭州安司源科技有限公司 | A kind of open instant messaging chat robots system |
| CN115277613A (en) * | 2022-07-01 | 2022-11-01 | 浪潮通信信息系统有限公司 | Robot chat system based on business |
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Application publication date: 20151230 |