CN105160453A - Task allocating method, device, and system based on location service - Google Patents

Task allocating method, device, and system based on location service Download PDF

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Publication number
CN105160453A
CN105160453A CN201510419918.4A CN201510419918A CN105160453A CN 105160453 A CN105160453 A CN 105160453A CN 201510419918 A CN201510419918 A CN 201510419918A CN 105160453 A CN105160453 A CN 105160453A
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CN
China
Prior art keywords
task
personnel
information
time
rank
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CN201510419918.4A
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Chinese (zh)
Inventor
洪颖
陈志范
李东平
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北京中亦安图科技股份有限公司
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Priority to CN201510419918.4A priority Critical patent/CN105160453A/en
Publication of CN105160453A publication Critical patent/CN105160453A/en

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Abstract

The invention discloses a task allocating method, device, and system based on location service. The method comprises steps of: releasing a task position, a task type, and task grade information; acquiring the real-time position information of a person and searching people within a task range according to the task position; searching people capable of executing a task according to the task type and the task grade; sending a task instruction to the people capable of executing the task. The method, the device, and the system may automatically record and determine the skill proficiency degrees of the people, automatically allocate the task according to the specific positions, the operating states, and the skill proficiency degrees of the people, and greatly reduce task allocation time cost and intermediate communication cost.

Description

Method for allocating tasks, device and system thereof that a kind of position-based is served

Technical field

The present invention relates to method for allocating tasks and the system thereof of the service of a kind of position-based, belong to communication technical field.

Background technology

The raising of enterprise efficiency, depends on the lifting of management level.How having managed the relation between task and personnel, is that the enterprise that major profit is originated is most important for solving burning issue.Therefore, how reducing under the prerequisite linking up cost, can also allocating task efficiently, become a great problem of business administration.

In the prior art, enterprise usually adopts when carrying out task matching and manually carries out.Such as, project manager regularly arranges slip-stick artist to patrol and examine to customers' place, and after generation bursting problem, project manager according to technical ability and the working condition of each slip-stick artist, sends slip-stick artist to site disposal again.Simple top level is to the familiarity of employee, and interim communication carrys out assigned tasks, has following drawback:

First, for person works's comparatively busy, after project manager repeatedly carries out telephonic communication with related personnel, also may cannot find suitable people, cause task to send in time.Secondly, because manual allocation task has subjectivity, centre is repeatedly screened and just can be found fit person, cannot deal with problems the very first time, and middle communication and time cost are very high.Then, because project manager is unknown for the skilled situation of the technical ability of personnel, even if sent personnel, but or cannot quick solution problem, cause human resources to be fully utilized.In addition, for people sent to work abroad, enterprise cannot accurately and timely grasp its duty and work efficiency; Simultaneously after task processes, customer satisfaction also cannot be known in time in the efficiency internal control department of enterprise.

Summary of the invention

For the deficiencies in the prior art, technical matters to be solved by this invention is the method for allocating tasks providing a kind of position-based to serve.

Another technical matters to be solved by this invention is to provide a kind of task allocation apparatus realizing above-mentioned method for allocating tasks.

Another technical matters to be solved by this invention is to provide a kind of task matching system comprising above-mentioned task allocation apparatus.

For achieving the above object, the present invention adopts following technical scheme:

On the one hand, the invention provides the method for allocating tasks of a kind of position-based service, comprising:

Release tasks position, task type and task rank information;

The real-time position information of acquisition personnel, according to the personnel that described task location is searched in task scope;

The personnel that can execute the task are searched according to described task type, described task rank;

Issue assignment instructions to the described personnel that execute the task.

Further, according to the personnel that described task location is searched in task scope, comprising:

Convert the address information of task location to longitude and latitude information;

Judge that the real-time position information of personnel is whether in the task scope of setting according to described longitude and latitude information.

Further, search according to described task type, described task rank the personnel that can execute the task, comprising:

The status information of acquisition personnel, and search standby personnel;

The skillset information of acquisition personnel, searches the personnel matched with described task type;

The technical ability degree of ripeness information of acquisition personnel, searches the personnel matched with described task rank;

Change qualified personnel state into duty.

Further, described technical ability degree of ripeness is determined by the task quantity of personnel's successful execution; Wherein, when after the complete task of personnel's successful execution, described task quantity adds 1.

Further, when do not find can execute the task personnel time, prompting manual configuration warning information.

Further, described method for allocating tasks also comprises:

If the described personnel of executing the task do not receive an assignment, automatically search next qualified personnel;

If the described personnel of executing the task receive an assignment, logger task accepts time, personnel's departure time, time of arrival and leaving time

On the other hand, the invention provides the task allocation apparatus of a kind of position-based service, comprising:

Release unit, for the mission bit stream of configure publication task location, task type, task rank;

Position storage unit, for receiving and storing the positional information of real time personnel, status information and temporal information;

Personnel depaly unit, for storing skillset, the technical ability degree of ripeness information of personnel;

Control module, for searching qualified personnel according to described mission bit stream, and issues assignment instructions to described personnel.

Further, described task allocation apparatus also comprises converting unit, for the conversion between address information and longitude, latitude.

Further, described task allocation apparatus also comprises rank judging unit, for recording the task quantity of successful execution, and determines described technical ability degree of ripeness according to described task quantity.

Further, described task allocation apparatus also comprises Alarm Unit, during for not finding the personnel meeting described mission bit stream, sends a warning message.

Further, described task allocation apparatus also comprises work attendance unit, for the record of work according to the positional information in described position storage unit, temporal information generation personnel.

Another aspect, the invention provides the task matching system of a kind of position-based service, comprises position induction device and above-mentioned task allocation apparatus;

Described position induction device is used for the positional information of real time record personnel, status information and temporal information, and is sent in described task allocation apparatus;

The information that described task allocation apparatus sends according to described position induction device, automatic allocating task.

Method for allocating tasks, device and system thereof that position-based provided by the invention is served, not only automatically can record and judge the technical ability degree of ripeness of personnel, by the particular location of personnel, duty, the automatic assigned tasks of technical ability degree of ripeness, the time cost of task assignment can also be significantly reduced and links up cost.In addition, the working time of all right each task of accurate recording personnel of the present invention, the work attendance statistics of people sent to work abroad is achieved.

Accompanying drawing explanation

In order to be illustrated more clearly in the technical scheme in the embodiment of the present invention, below the accompanying drawing used required in describing embodiment is briefly described, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.

Fig. 1 is the process flow diagram of the method for allocating tasks of position-based provided by the present invention service;

Fig. 2 is the process flow diagram searching the personnel that can execute the task in the present invention according to mission bit stream;

Fig. 3 is the schematic diagram of the task allocation apparatus of position-based provided by the present invention service.

Embodiment

Below in conjunction with the accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making other embodiments all obtained under creative work prerequisite, belong to the scope of protection of the invention.

See Fig. 1, the method for allocating tasks of a kind of position-based service provided by the present invention, specifically comprises:

Step S1, release tasks position, task type, task rank information;

Step S2, obtains the real-time position information of personnel, according to the personnel that task location is searched in task scope;

Step S3, searches according to task type, task rank the personnel that can execute the task;

Step S4, issues assignment instructions to executing the task personnel.

The method for allocating tasks of position-based service provided by the present invention, by the positional information of Real-time Obtaining personnel, can know the staff near task location the very first time; Further again, obtain the skillset that staff has, filter out the people with inter-related task technical ability according to task type.In order to ensure the high efficiency of solution task, after filtering out the personnel with inter-related task technical ability, according to task rank information, filter out the personnel that technical ability degree of ripeness meets corresponding task rank.Therefore compared with prior art, the present invention is by the positional information of personnel, skillset and the automatic assigned tasks of technical ability degree of ripeness information, significantly reduce the communication cost of task assignment time cost and centre, below the specific implementation process of each step is described in detail.

Step S1, release tasks position, task type and task rank information.

Particularly, when creation task, the address information at task creation people release tasks place, task type and task rank information.Wherein, task type is for representing the skillset performed needed for this task personnel.Task rank performs this task, the technical ability degree of ripeness needed for personnel for representing.

Step S2, obtains the real-time position information of personnel, according to the personnel that task location is searched in task scope.

In the present invention, each personnel need allocation position inductive terminations, report particular location and the status information at personnel place for real time record.After task founder release tasks, obtain the information of location sensitive terminal to report, and in the task scope of setting, search qualified staff according to task location.

Behind task founder incoming task position, need positional information to be converted to longitude and latitude value.Particularly, centered by the longitude at task place and latitude, retrieve the personnel within the scope of certain radius, i.e. the longitude and latitude plus-minus certain numerical value of task address.In the present embodiment, be that radius screens with 10km, namely by longitude and latitude plus-minus 0.1.When with 10km be radius there is no personnel time, by increasing radius be 20km scope in search, namely task address longitude and latitude adds and subtracts all personnel within the scope of 0.2 degree, by that analogy, till being up within diameter 200km (this value can be arranged).If no, then send prompting to task creation people, prompting manual allocation task.

Step S3, searches according to task type, task rank the personnel that can execute the task.

Particularly, obtain the process of the personnel that can execute the task according to task type, task rank, as shown in Figure 2, comprising:

First, the status information of personnel is judged.Status information comprises duty, armed state, off-line state and state of asking for leave.Personnel need to carry with position induction device, and log in corresponding application program.If after closing application program, task allocation apparatus identifies automatically, and is labeled as off-line state.If personnel are reported by position induction device and ask false information, task allocation apparatus is then labeled as the state of asking for leave.If personnel are in task, be then labeled as duty.If personnel without task and without asking for leave, are then labeled as armed state.After task is issued, the status information of automatic testing staff.If do not have standby personnel, then expanded scope is searched, until the task scope to setting.If do not find the personnel of armed state in task scope, then send prompting to task creation people, prompting manual assignment task.

Then, judge whether the skillset of the personnel that await orders mates the task type of issue.In the present invention, the information of pre-configured all personnel, comprises skillset, technical ability degree of ripeness.After filtering out the personnel of armed state, check whether its skillset matches with task type.If do not mate, then continue expanded scope and search, till find qualified personnel in task scope.If there is no the personnel of matching task type in task scope, then send prompting to task creation people, prompting manual assignment task.

Then, judge whether personnel's technical ability degree of ripeness conforms to the technical ability degree of ripeness needed for task rank.In the present invention, the technical ability degree of ripeness of personnel is judged by the task quantity of personnel's successful execution.When the complete task of personnel's successful execution, the task quantity of this skillset is added 1.When the quantity of successfully executing the task reaches setting value, then change the technical ability degree of ripeness of personnel.When judging that the technical ability degree of ripeness of personnel is within the scope of the personnel's technical ability degree of ripeness needed for task rank, these personnel are increased in task member, and the status information of these personnel changing duty into, avoiding the appointment of other tasks.If when task needs multiple task member to complete, then need manual interpolation.

Step S4, issues assignment instructions to executing the task personnel.

The relevant information of task pushes to by task allocation apparatus can in the position induction device that carries of the personnel of executing the task, and these personnel determine whether to accept this subtask according to actual conditions again.

If personnel do not receive an assignment, send exclude information by position induction device to task allocation apparatus.Task allocation apparatus will search the personnel that the next one meets task condition automatically, and assigned tasks gives him, till having people to receive an assignment.If there is no the personnel of matching task type in task scope, then send prompting to task creation people, prompting manual assignment task.

If personnel receive an assignment, position induction device is recorded task and is accepted time, personnel's departure time, shows up and leaving time, and reports corresponding information to task allocation apparatus in real time.Being exactly mission ready time from the time period of the to that receives an assignment, is exactly task process man-hour from leaving time section of showing up.In the present invention, the operating point that personnel go out is segmented, and record the time of each operating point, then according to these temporal informations and positional information, produce detailed record of work, be conducive to the processing time matrix of people sent to work abroad.

See Fig. 3, present invention also offers the task allocation apparatus of a kind of position-based service, comprising: release unit, comprise the mission bit stream of task location, task type and task rank for configuration concurrency cloth; Position storage unit, stores the positional information of personnel, status information and temporal information for real-time reception; Personnel depaly unit, for storing the attribute information such as skillset and technical ability degree of ripeness of personnel; Control module, for searching the personnel meeting corresponding conditions according to mission bit stream, and issues assignment instructions to it.

Further, task allocation apparatus also comprises work attendance unit, for generating the record of work of personnel according to the positional information in described position storage unit and temporal information.

Further, task allocation apparatus comprises converting unit, for the conversion between address information and longitude, latitude.

Further, task allocation apparatus also comprises rank judging unit, for recording quantity of successfully executing the task, and determines personnel's technical ability degree of ripeness according to quantity.

When the complete task of personnel's successful execution, position induction device sends message, and the task quantity of corresponding skillset is added 1 by rank judging unit.When the task quantity of successful execution reaches the ripe rank of setting, the technical ability degree of ripeness of change personnel.Therefore, compared with prior art, the present invention automatically records and identifies the skilled situation of personnel's technical ability, after task is issued, can obtain rapidly and perform the most suitable personnel of this task.

Further, task allocation apparatus also comprises Alarm Unit, during for not finding the personnel meeting mission bit stream, sends a warning message.This warning information is used for reminding task founder to be needed to be configured task by hand.

Present invention also offers the task matching system of a kind of position-based service, comprise the position induction device that above-mentioned task allocation apparatus and personnel carry with.

Position induction device is (such as 1 minute) at set intervals, sends positional information, status information and temporal information by Wifi or mobile network to task allocation apparatus.If connect without network, then will record corresponding information in the buffer, unified transmission again in time having net.Task allocation apparatus is again according to the information that position induction device reports, and automatic allocating task is to staff.

In sum, method for allocating tasks, device and system thereof that position-based provided by the invention is served, not only automatically can record and judge the technical ability degree of ripeness of personnel, simultaneously also according to particular location, duty, the automatic assigned tasks of technical ability degree of ripeness of personnel, the communication cost of time cost and centre when significantly reducing task assignment.In addition, the working time of all right each task of accurate recording personnel of the present invention, the work attendance statistics of outworker is achieved.

One of ordinary skill in the art will appreciate that all or part of flow process realized in above-described embodiment method, send instructions under can giving relevant hardware by computer program, program can be stored in computer read/write memory medium, this program, when performing, can comprise the flow process of the embodiment as above-mentioned each side method.

Above; be only the specific embodiment of the present invention, but protection scope of the present invention is not limited thereto, is anyly familiar with those skilled in the art in the technical scope that the present invention discloses; the change that can expect easily or replacement, all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection domain of claim.

Claims (10)

1. a method for allocating tasks for position-based service, is characterized in that, comprising:
Release tasks position, task type and task rank information;
The real-time position information of acquisition personnel, according to the personnel that described task location is searched in task scope;
The personnel that can execute the task are searched according to described task type, described task rank;
Issue assignment instructions to the described personnel that execute the task.
2. method for allocating tasks according to claim 1, is characterized in that, according to the personnel that described task location is searched in task scope, comprising:
Convert the address information of task location to longitude and latitude information;
Judge that the real-time position information of personnel is whether in the task scope of setting according to described longitude and latitude information.
3. method for allocating tasks according to claim 1, is characterized in that, searches the personnel that can execute the task, comprising according to described task type, described task rank:
The status information of acquisition personnel, and search standby personnel;
The skillset information of acquisition personnel, searches the personnel matched with described task type;
The technical ability degree of ripeness information of acquisition personnel, searches the personnel matched with described task rank;
Change qualified personnel state into duty.
4. method for allocating tasks according to claim 3, is characterized in that,
Described technical ability degree of ripeness is determined by the task quantity of personnel's successful execution; Wherein, when after the complete task of personnel's successful execution, described task quantity adds 1.
5. method for allocating tasks according to claim 1, is characterized in that,
When do not find can execute the task personnel time, prompting manual configuration warning information.
6. method for allocating tasks according to claim 1, is characterized in that, described method also comprises:
If the described personnel of executing the task do not receive an assignment, automatically search next qualified personnel;
If the described personnel of executing the task receive an assignment, logger task accepts time, personnel's departure time, time of arrival and leaving time.
7. a task allocation apparatus for position-based service, is characterized in that, comprising:
Release unit, comprises the mission bit stream of task location, task type, task rank for configuration concurrency cloth;
Position storage unit, for receiving and storing the positional information of real time personnel, status information and temporal information;
Personnel depaly unit, for storing skillset, the technical ability degree of ripeness information of personnel;
Control module, for searching qualified personnel according to described mission bit stream, and issues assignment instructions to described personnel.
8. task allocation apparatus according to claim 7, is characterized in that, described device also comprises rank judging unit, for recording the task quantity of successful execution, and determines described technical ability degree of ripeness according to described task quantity.
9. task allocation apparatus according to claim 7, is characterized in that, described device also comprises work attendance unit, for the record of work according to the positional information in described position storage unit, temporal information generation personnel.
10. a task matching system for position-based service, is characterized in that, comprise position induction device and the task allocation apparatus described in any one of claim 7-9;
Described position induction device is used for the positional information of real time record personnel, status information and temporal information, and is sent in described task allocation apparatus;
The information that described task allocation apparatus sends according to described position induction device, automatic allocating task.
CN201510419918.4A 2015-07-16 2015-07-16 Task allocating method, device, and system based on location service CN105160453A (en)

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CN105894094A (en) * 2016-03-31 2016-08-24 国网北京市电力公司 Order dispatching method and device
CN105894095A (en) * 2016-03-31 2016-08-24 国网北京市电力公司 Work order distributing method and work order distributing device
CN105913171A (en) * 2016-03-31 2016-08-31 国网北京市电力公司 List dispatching method and device
CN105933372A (en) * 2016-01-13 2016-09-07 平安科技(深圳)有限公司 Task distribution execution method, server and terminal
CN106339790A (en) * 2016-08-11 2017-01-18 苏州华兴源创电子科技有限公司 GPS-based surveyor assignment method
CN106447169A (en) * 2016-08-31 2017-02-22 广州增信信息科技有限公司 Electronic fence scheduling optimization method
CN106570642A (en) * 2016-11-07 2017-04-19 成都科曦科技有限公司 Task distribution system and method based on personnel location and automatic work identification
CN106940832A (en) * 2016-01-05 2017-07-11 阿里巴巴集团控股有限公司 Method for allocating tasks, system and device
CN107122877A (en) * 2017-02-20 2017-09-01 平安科技(深圳)有限公司 Survey method for allocating tasks and device
CN107590548A (en) * 2017-08-18 2018-01-16 福建亿榕信息技术有限公司 Power consumer work dispatching method and storage medium
CN107798450A (en) * 2017-02-17 2018-03-13 平安科技(深圳)有限公司 Method for distributing business and device
CN108345971A (en) * 2017-01-23 2018-07-31 北京金山云网络技术有限公司 A kind of information-pushing method and device
CN108510175A (en) * 2018-03-24 2018-09-07 广州可令云科技有限公司 Business personnel sends method and property shared platform
WO2018177116A1 (en) * 2017-03-31 2018-10-04 北京京东尚科信息技术有限公司 Method and apparatus for task allocation, electronic device, and computer readable storage medium
WO2018210058A1 (en) * 2017-05-19 2018-11-22 北京京东尚科信息技术有限公司 Order display method and apparatus
CN109165848A (en) * 2018-08-24 2019-01-08 北京中联环建设工程管理有限公司 Project supervision supervisory systems
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CN109615277A (en) * 2019-01-22 2019-04-12 重庆润通智能装备有限公司 Intelligent grass-removing mowing task lookup method and lookup system
CN107798450B (en) * 2017-02-17 2020-06-23 平安科技(深圳)有限公司 Service distribution method and device

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CN106940832A (en) * 2016-01-05 2017-07-11 阿里巴巴集团控股有限公司 Method for allocating tasks, system and device
CN105933372B (en) * 2016-01-13 2019-04-26 平安科技(深圳)有限公司 Task distributes execution method, server and terminal
CN105933372A (en) * 2016-01-13 2016-09-07 平安科技(深圳)有限公司 Task distribution execution method, server and terminal
CN105894094A (en) * 2016-03-31 2016-08-24 国网北京市电力公司 Order dispatching method and device
CN105894095A (en) * 2016-03-31 2016-08-24 国网北京市电力公司 Work order distributing method and work order distributing device
CN105913171A (en) * 2016-03-31 2016-08-31 国网北京市电力公司 List dispatching method and device
CN106339790A (en) * 2016-08-11 2017-01-18 苏州华兴源创电子科技有限公司 GPS-based surveyor assignment method
CN106447169A (en) * 2016-08-31 2017-02-22 广州增信信息科技有限公司 Electronic fence scheduling optimization method
CN106570642A (en) * 2016-11-07 2017-04-19 成都科曦科技有限公司 Task distribution system and method based on personnel location and automatic work identification
CN108345971A (en) * 2017-01-23 2018-07-31 北京金山云网络技术有限公司 A kind of information-pushing method and device
CN107798450A (en) * 2017-02-17 2018-03-13 平安科技(深圳)有限公司 Method for distributing business and device
CN107798450B (en) * 2017-02-17 2020-06-23 平安科技(深圳)有限公司 Service distribution method and device
CN107122877A (en) * 2017-02-20 2017-09-01 平安科技(深圳)有限公司 Survey method for allocating tasks and device
WO2018177116A1 (en) * 2017-03-31 2018-10-04 北京京东尚科信息技术有限公司 Method and apparatus for task allocation, electronic device, and computer readable storage medium
CN108665130A (en) * 2017-03-31 2018-10-16 北京京东尚科信息技术有限公司 Method, apparatus, electronic equipment and computer readable storage medium for task distribution
WO2018210058A1 (en) * 2017-05-19 2018-11-22 北京京东尚科信息技术有限公司 Order display method and apparatus
WO2019019687A1 (en) * 2017-07-28 2019-01-31 平安科技(深圳)有限公司 Task allocating method and device, terminal device and storage medium
CN107590548A (en) * 2017-08-18 2018-01-16 福建亿榕信息技术有限公司 Power consumer work dispatching method and storage medium
CN108510175A (en) * 2018-03-24 2018-09-07 广州可令云科技有限公司 Business personnel sends method and property shared platform
CN109165848A (en) * 2018-08-24 2019-01-08 北京中联环建设工程管理有限公司 Project supervision supervisory systems
CN109615277A (en) * 2019-01-22 2019-04-12 重庆润通智能装备有限公司 Intelligent grass-removing mowing task lookup method and lookup system

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Application publication date: 20151216