CN104768169A - Optimization analysis method for high-speed railway mobile user perception and high-speed railway mobile user perception system - Google Patents

Optimization analysis method for high-speed railway mobile user perception and high-speed railway mobile user perception system Download PDF

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CN104768169A
CN104768169A CN 201410005178 CN201410005178A CN104768169A CN 104768169 A CN104768169 A CN 104768169A CN 201410005178 CN201410005178 CN 201410005178 CN 201410005178 A CN201410005178 A CN 201410005178A CN 104768169 A CN104768169 A CN 104768169A
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speed
service
quality
user
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潘海峰
把小鹏
李岩飞
闫路新
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北京洛神科技有限公司
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATIONS NETWORKS
    • H04W24/00Supervisory, monitoring or testing arrangements
    • H04W24/02Arrangements for optimising operational condition

Abstract

The invention relates to an optimization analysis method for high-speed railway mobile user perception and a high-speed railway mobile user perception system. The system comprises 23 functional modules and can locate users in a high-speed railway carriage through algorithms such as high-speed railway service cells, the traveling track and so on, and high-speed railway coverage quality conditions are shown on a geographical map in a rasterization way, thereby helping operators to perform global real-time monitoring on the high-speed railways nationwide. Special optimization can be made for a certain high-speed railway. The system assesses the service condition of the network, the service state of a high-speed railway base station, and perception of users especially VIP users when users on the high-speed railway travel at a high speed, finds the problems of the network and predicts the risky section of the high-speed railway. According to the assessment result of the system, optimizing staff of the operator perform targeted optimization and adjustment, so as to improve the perception of mobile users traveling by the high-speed railway.

Description

高速铁路移动用户感知优化分析方法及系统 High-speed railway mobile user perception analysis and optimization system

技术领域 FIELD

[0001] 本发明涉及通信领域,特别涉及高速铁路移动网络优化及客户服务领域。 [0001] The present invention relates to communication field, particularly relates to a mobile network optimization and customer services high-speed railway.

背景技术 Background technique

[0002] 随着经济发展和城市化水平的提高,城市交通干线日益趋于完善。 [0002] With the development of economy and urbanization, urban traffic arteries tend to improve day by day. 高速铁路将逐渐成为我国地面交通运输工具的首要选择,根据有关调查统计86.7%的高铁商旅人群主要以中青年为主,该类人群是社会的中坚阶层,具有丰厚的收入和较高的消费能力,这些用户将成为各个运营商争夺的重点对象,若不能提供良好的通讯服务质量,将对无线网络的应用和运营商的品牌推广带来不利影响。 High-speed railway will gradually become the first choice of our ground transportation vehicles, 86.7% of high-speed rail business travel crowd mainly young or middle age According to the survey, this population is the backbone segments of society, with substantial revenues and higher spending power these users will be the focus of the various operators compete, if it can not provide good quality communications services and applications will have a wireless network operator's brand promotion adversely affected.

[0003] 在网络优化和无线维护工作中,高铁的通信质量目标历来是重中之重。 [0003] In the wireless network optimization and maintenance work, high-speed rail communication quality goal has always been the top priority. 但是由于高铁覆盖里程长、跨越多省市、运行速度快、车厢封闭导致无线环境复杂等因素,历来也是优化工作的难点。 However, due to long mileage, across multiple cities, fast, compartments closed complex wireless environment and other factors lead to high-speed rail cover, has always been the difficulty is optimized to work. 传统上一直采用派员上车测试的方式,由于上述高铁的特殊性,一直存在成本高昂而又效率低下的问题,因此我们一直在寻求一种能更全面、更高效地对高铁通信质量进行监控和优化分析的方法和手段。 Has been using the test car on the way sent Traditionally, since the high-speed rail particularity, there has been costly but inefficient problem, so we have been looking for a more comprehensive and more efficient for high-speed rail communication quality monitoring and optimization methods and means of analysis.

[0004] 高速铁路移动用户感知系统软件能够在网络众多呼叫中,通过算法,将发生在高铁上的呼叫进行捕获和定位,进而通过对这些发生在高铁上的呼叫进行统计分析,便可以实现24小时的高铁全程监控分析。 [0004] high-speed rail mobile user perception system software in a number of network call, the call occurs on the high-speed rail to capture and positioning by the algorithm, and then through statistical analysis of these occur on high-speed rail call, it can achieve 24 analysis of high-speed rail throughout the hour surveillance.

发明内容 SUMMARY

[0005] 本发明提供一种高速铁路移动用户感知优化分析方法,利用高铁车厢内用户通信过程中产生的真实数据,可以对全国高速铁路的通信质量、基站服务状态、用户感知情况进行实时并且长期的跟踪,指导优化人员有重点的去优化高速铁路的某些区域,帮助运营商掌握全国高速铁路的通信情况,提高旅途中手机用户的感知度。 [0005] The present invention provides a high-speed railway mobile user perception optimization analysis method, using real data user communication process a high iron compartment produced, can be communication quality of the national high-speed railway, the base station service status, the user perception of real-time and long-term tracking, guidance personnel optimization focused to optimize certain areas of the high-speed railway, communication help operators to grasp the situation of the national high-speed railway, the road to improve the perception of mobile phone users.

[0006] 本发明的高速铁路移动用户感知优化分析方法,包括以下步骤: [0006] The present invention is high speed railway mobile user perception optimization analysis method, comprising the steps of:

[0007] 步骤1:高速铁路数字道路管理,该步骤利用数字地图的技术在系统中模拟现实全国高速铁路地理信息; [0007] Step 1: digital high-speed railway road management, this step is the use of digital technology to simulate real map of geographic information in the national high-speed rail system;

[0008] 步骤2:高速铁路基站数据管理,该步骤管理移动网络中的基站分布,并利用数字地图的技术在系统中地理呈现基站; [0008] Step 2: high-speed railway station management data, the management step of the base station in a mobile network distribution and use of digital geographic map technique presented in the base station system;

[0009] 步骤3:信令数据采集,本系统适用于3G WCDMA,其中3G网络信令数据采集Iub、IuPs、IuCs、Iur 接口; [0009] Step 3: signaling data acquisition system is suitable for the WCDMA 3G, wherein the 3G network signaling data acquisition Iub, IuPs, IuCs, Iur interfaces;

[0010] 步骤4:高速铁路用户呼叫记录识别,该步骤分析出移动网络中每个呼叫的呼叫记录; [0010] Step 4: high-speed railway user identifying call records, the step of analyzing the call record for each call in the mobile network;

[0011] 步骤5:高速铁路呼叫记录筛选,该步骤将从海量的呼叫记录中筛选出发生在高速铁路每趟车上的呼叫; [0011] Step 5: Screening of high-speed railway call record, the steps from the mass selected call log call occurs on every train of high-speed railway;

[0012] 步骤6:高速铁路信号覆盖评估,该步骤根据基站的分布情况,评估道路信号整体覆盖情况; [0012] Step 6: high-speed railway signal coverage evaluation step according to the distribution of base stations, the overall coverage evaluation signal path;

[0013] 步骤7:按业务类型评估服务质量,按照不同的业务类型,进行服务质量评估,业务类型分为语音业务和数据业务; [0013] Step 7: assessment of the quality of service according to service type, according to different service types, quality of service assessment, business type divided into voice and data services;

[0014] 步骤8:按终端类型评估服务质量,按照不同的终端类型,进行服务质量评估对t匕,终端类型通过TAC号进行匹配,TAC号可定时更新; [0014] Step 8: assess the quality of service by the terminal type, according to different terminal types, service quality assessment t dagger, by matching the terminal type number TAC, numbers can be updated regularly TAC;

[0015] 步骤9:按高铁列车行驶方向评估服务质量,按照用户在通话过程移动的方向进行服务质量的评估; [0015] Step 9: high-speed train traveling direction assess the quality of service, service quality assessment in accordance with the direction of movement of the user during a call;

[0016] 步骤10:按高速铁路途径省份评估服务质量,按照各个省份所涉及的高速铁路,进行服务质量评估; [0016] Step 10: according to assess the quality of high-speed rail service route provinces, according to high-speed rail each province involved, service quality assessment;

[0017] 步骤11:按高速铁路途径地市评估服务质量,按照各个地市所涉及的高速铁路,进行服务质量评估; [0017] Step 11: According to a high-speed way to assess the quality of service to the city railway, high-speed railway in accordance with various cities involved, the quality of service assessment;

[0018] 步骤12:按高速铁路涉及RNC评估服务质量,按照高速铁路基站归属RNC,进行服务质量评估; [0018] Step 12: according to assess the quality of high-speed rail service relates RNC, RNC according to the high-speed railway home base station, quality of service assessment;

[0019] 步骤13:高速铁路服务质量考核管理,根据各个省份地市所涉及的高速铁路的服务质量情况进行综合评分,便于集团对省份、各省对地市进行考核管理; [0019] Step 13: high-speed rail service quality management assessment, composite score based on quality of service to high-speed rail various provinces and cities involved, to facilitate the Group's provinces, the provinces and cities to carry out appraisal management;

[0020] 步骤14:基站状态管理,该步骤系统通过一系列规则,智能判断高速铁路基站服务状态情况; [0020] Step 14: The base station state management of the system through a set of rules step, intelligent service determines high-speed railway station status conditions;

[0021] 步骤15:高速铁路用户统计,统计高速铁路每趟列车上的移动用户数; [0021] Step 15: high-speed railway user statistics, statistics on the number of mobile subscribers each high-speed railway trains;

[0022] 步骤16:高速铁路用户感知评估,通过一定规则,智能统计各条高速线路上用户感知好、中、差的数量和比例以及各条高速线路上用户感知差路段公里数和比例; [0022] Step 16: High-speed rail assess user perception by certain rules, intelligent high-speed line statistics on each user's perception is good, on the difference between the number and the proportion of high-speed lines as well as user-perceived poor road a few kilometers and proportion;

[0023] 步骤17 =VIP用户专属服务质量评估,根据VIP用户呼叫数据,按照VIP用户等级划分,针对VIP用户进行监控、定位分析,提高高端用户的用户感知; [0023] Step 17 = VIP user-specific quality of service evaluation, according to the VIP user call data, in accordance with the user classification VIP, VIP users for monitoring, location analysis, to improve the user perception of the end user;

[0024] 步骤18:高速铁路高风险路段预测,根据覆盖差、质量差、用户感知差路段信息综合判断,预测每条闻速线路的闻风险路段; [0024] Step 18: high-speed rail link predicted high risk, according to poor coverage, poor quality, the user perceives the difference link information comprehensive judgment, risk prediction smell smell link speed for each line;

[0025] 步骤19:单次呼叫记录移动路线重现,针对单次呼叫在地理地图上直观的模拟用户在发生呼叫时的移动轨迹; [0025] Step 19: Single Call Record reproducing movement route, for a single call on a geographic map an intuitive user simulated movement track when the call occurs;

[0026] 步骤20:异常呼叫记录查询,查询出所分析事件段内发生的所有异常呼叫,根据异常呼叫中记录的数据定位网络问题; [0026] Step 20: abnormal call record query, an event occurring in the analyzed segment of all abnormal call, the call in question abnormality data recorded positioning network;

[0027] 步骤21:异常呼叫区域地理呈现,根据异常呼叫数据,定位异常呼叫常发生的地理位置; [0027] Step 21: abnormal call geographic area presented abnormality call data, geographical positioning often occurs abnormal call;

[0028] 步骤22:呼叫详细信令流程查询,针对系统所记录的每个呼叫的信令数据进行查询; [0028] Step 22: Call Detail signaling process queries, for each system call signaling data recorded query;

[0029] 步骤23:安全管理,为了保护用户隐私,本系统进行用户角色管理,在特定模块设置双授权管理。 [0029] Step 23: Security, in order to protect the privacy of users, user role management system, authorization management is provided in a dual specific module.

[0030] 本发明同时还提供一种高速铁路移动用户感知系统,该系统包括: [0030] The present invention also provides a high-speed railway system, the mobile user perception, the system comprising:

[0031] 高速铁路数字道路管理模块:负责管理要分析的高速铁路信息; [0031] high-speed rail digital road management module: High-speed rail is responsible for managing the information to be analyzed;

[0032] 高速铁路基站数据管理模块:负责管理移动网络中基站的分布信息; [0032] The high-speed railway station data management module: is responsible for managing the distribution information of the mobile station in the network;

[0033] 信令数据采集模块:负责采集本系统所需移动网络各接口信令数据; [0033] The signaling data acquisition modules: each interface is responsible for the desired mobile network signaling data acquisition system;

[0034] 高速铁路呼叫记录识别模块:负责识别每个呼叫的呼叫记录; [0034] The high-speed railway call record identification module: is responsible for identifying call records for each call;

[0035] 闻速铁路呼叫记录筛选I旲块:从海量呼叫记录中筛选出发生在分析闻速铁路每趟车上的呼叫记录; [0035] Speed ​​Train audible call log filter block I Dae: selected from the mass analysis of the call record call record of every train on the railway speed smell occurs;

[0036] 高速铁路信号覆盖评估模块:根据移动网络已建基站分布,评估高速铁路信号的整体覆盖情况; [0036] The high-speed railway coverage evaluation module: The mobile station distribution network has been built to evaluate the total coverage of high-speed railway signal;

[0037] 按业务类型评估服务质量模块:按照用户发生的业务类型评估针对不同业务网络的服务质量,所述业务类型分为语音业务和数据业务; [0037] Quality Evaluation by business type service modules: the service type according to evaluate the user's quality of service for the occurrence of different service network, the service type is divided into voice and data services;

[0038] 按终端类型评估服务质量模块:按照不同的终端类型,进行服务质量评估,终端类型通过TAC号进行匹配,TAC号可定时更新; [0038] Evaluation by the terminal type of quality of service module: according to different types of terminals, a quality of service evaluation, by matching the terminal type number TAC, TAC number can be regularly updated;

[0039] 按高铁列车行驶方向评估服务质量模块:按照用户发生呼叫时沿着高铁列车的行驶方向,评估不同方向上网络的服务质量; [0039] The high-speed train traveling direction by assessing the quality of service modules: occurs when a user calls in accordance with the direction of travel of high-speed trains, to assess the quality of service on the network in different directions;

[0040] 按高速铁路途径省份评估服务质量模块:按照各个省份所涉及的高速铁路,进行服务质量评估; [0040] by way of high-speed railway provinces to assess the quality of service modules: high-speed rail in accordance with each province involved, the quality of service assessment;

[0041] 按高速铁路途径地市评估服务质量模块:按照各个地市所涉及的高速铁路,进行服务质量评估; [0041] by high-speed rail route to assess the quality of city services module: high-speed rail in accordance with various cities involved, the quality of service assessment;

[0042] 按闻速铁路涉及RNC评估服务质量I旲块:按照闻速铁路基站归属RNC,进行服务质量评估; [0042] Press Speed ​​Train smell assess the quality of service relates to RNC I Dae blocks: a home base station RNC according to Wen-speed railway, quality of service assessment;

[0043] 高速铁路服务质量考核管理模块:根据各个省份地市所涉及的高速铁路的服务质量情况进行综合评分,便于集团对省份、各省对地市进行考核管理; [0043] high-speed rail service quality assessment management modules: composite score based on quality of service to high-speed rail various provinces and cities involved, to facilitate the Group's provinces, the provinces and cities to carry out appraisal management;

[0044] 基站状态管理I旲块:对闻速铁路基站服务状态进行监控,智能判断未捕获小区、问题小区、故障小区、外延小区; [0044] The base station state management block I Dae: WEN speed rail service station status monitoring, intelligent cell is determined not trapped, the cell problem, fault cell, cell extension;

[0045] 高速铁路用户统计模块:统计高速铁路每趟列车上的移动用户数; [0045] high-speed rail user statistics modules: statistics on the number of mobile subscribers per high-speed rail trains;

[0046] 高速铁路用户感知评估模块:通过一定规则,智能统计各条高速线路上用户感知好、中、差的数量和比例以及各条高速线路上用户感知差路段公里数和比例; [0046] high-speed rail user perception evaluation module: by certain rules, intelligent high-speed line statistics on each user's perception is good, on the difference between the number and the proportion of high-speed lines as well as user-perceived poor road a few kilometers and proportion;

[0047] VIP用户专属服务质量评估模块:根据VIP用户呼叫数据,按照VIP用户等级划分,针对VIP用户进行监控、定位分析,提高高端用户的用户感知; [0047] VIP user-specific service quality evaluation module: According VIP user call data, in accordance with VIP user classification, carried out for the VIP user monitoring, positioning analysis, high-end users to improve user perception;

[0048] 高速铁路风险路段预测模块:根据覆盖差、质量差、用户感知差路段信息综合判断,预测每条闻速线路的闻风险路段; [0048] High-speed rail sections risk prediction module: The poor coverage, poor quality, the user perceives the difference link information comprehensive judgment, risk prediction smell smell link speed for each line;

[0049] 单次呼叫记录移动路线重现模块:针对单次呼叫在地理地图上直观的模拟用户在发生呼叫时的移动轨迹; [0049] The movement route a single call record reproducing module: call intuitive user simulated trajectories at call occurs for a single geographical map;

[0050] 异常呼叫记录查询模块:提供优化、客服人员进行异常呼叫的分析和查询; [0050] Query module abnormal call record: providing optimization, customer service personnel to analyze and to query the call;

[0051] 异常呼叫区域地理呈现模块:在地理地图上标示异常呼叫多发区域; [0051] abnormal call presentation module geographical area: an abnormality call-prone areas marked on the geographical map;

[0052] 呼叫详细信令流程查询模块:针对单次呼叫,查询详细的信令流程; [0052] Call Detail query signaling process module: for a single call signaling procedures detailed query;

[0053] 安全管理模块:为了保护用户隐私,本系统进行用户角色管理,在特定模块设置双授权管理。 [0053] Security Management Module: To protect user privacy, the user role management system, set up a dual authorization management in a particular module.

[0054] 本发明与现有技术相比,主要区别和效果在于: [0054] Compared with the prior art, and the main difference is that the effect of:

[0055] 本发明的高速铁路移动用户感知优化分析方法和系统建立起了利用高速移动中的用户的真实通话数据对全国高速铁路线路的质量、高铁基站服务状态及高铁乘客通信感知进行评估的体系,运营商可以对全国高速铁路的服务质量、高铁基站服务状态及用户感知进行实时并长期的跟踪,根据系统发现的网络问题、基站服务状态问题及用户终端问题进行有针对性的优化,预测高速铁路各条线路的风险路段。 [0055] The high speed railway mobile users according to the present invention is perceived optimal analysis method and system to establish a system with a user moving at high speed in real call data on the quality of the national high-speed railway lines, HSR station service state and a high-speed passenger communications perception to assess , operators can service quality national high-speed rail, high-speed rail station serving the state and the user's perception in real-time and long-term follow, according to network problems discovered systems, base station status issues and the user terminal problem targeted optimization predicted Articles risk sections of the railway line. 并且通过本发明的系统,实现了运营商集团公司对各省、各省对各地市的高速铁路优化工作进行统一考核评估,将网络优化与客户服务切实紧密地联系在一起,使得优化工作和客户服务工作更具有针对性,加强了对VIP高铁客户通信感知的关注,更贴合实际需求。 And by the system of the present invention to achieve a working group of operators provinces, the provinces around the city high-speed railway on the optimization of a unified examination and evaluation, network optimization and customer service effectively closer together, making the optimization and customer service more relevant, increased focus on the VIP customer communications perception of high-speed rail, more fit the actual demand.

附图说明 BRIEF DESCRIPTION

[0056] 图1是本发明的高速铁路移动用户感知系统实现图。 [0056] FIG. 1 is a high-speed railway mobile user sensing system implemented according to the present invention FIG.

具体实施方式 Detailed ways

[0057] 为了使本发明的目的、技术方案和优点更加清晰,下面将结合附图对本发明的实施方式做进一步的描述。 [0057] To make the objectives, technical solutions, and advantages of the present invention more clearly, the following embodiments in conjunction with the accompanying drawings of embodiment of the present invention is further described.

[0058] 步骤1:高速铁路数字道路管理,该步骤是在系统中利用数字地图的技术模拟现实的道路地理信息。 [0058] Step 1: digital high-speed railway road management, this step is the use of digital map technology to simulate real road geographic information system.

[0059] 步骤2:高速铁路基站数据管理,该步骤是在系统中管理网络中的基站分布,并利用数字地图的技术在系统中地理呈现基站。 [0059] Step 2: high-speed railway data management station, the management station is a step in the distribution network in the system, and the use of digital geographic map technique presented in the base station system.

[0060] 步骤3:信令数据采集,本系统适用于3G WCDMA,可以采集Iub、IuPs、IuCs、Iur接口的信令数据,信令采集技术在行业内属于成熟应用的技术,在此不多做说明。 [0060] Step 3: signaling data acquisition system is suitable for 3G WCDMA, can be collected Iub, IuPs, IuCs, Iur interface signaling data, the signaling capture technology is mature technology applied in the industry, in this little It does explain.

[0061] 步骤4:高速铁路呼叫记录识别,该步骤分析出网络中每个呼叫的呼叫记录,每个呼叫记录中包含了该次呼叫的全部信令数据和移动用户识别号码頂SI。 [0061] Step 4: high-speed rail identifying call records, the step of analyzing the network call record for each call, each call record contains all of the signaling data and user identification number of the mobile top SI for the call.

[0062] 步骤5:闻速铁路呼叫记录筛选,该步骤将从海量的呼叫记录中通过闻铁服务小区、高铁轨迹等算法筛选出发生在高铁车厢内用户的呼叫,即用户在乘坐高铁高速移动的时候拨打的电话或者手机上网的记录。 [0062] Step 5: Wen-speed railway call record screening step from the mass call record selected calls occur in the high iron compartment user through audible iron serving cell, high-speed rail track algorithms, i.e. the user to take high-speed high-speed movement Internet records when dialed telephone or mobile phone.

[0063] 步骤6:高速铁路信号覆盖评估,根据基站的分布情况和用户在通信过程中上报的网络环境测试数据,对高速铁路线路各点RSCP、ECNO的统计值进行栅格化地理呈现、分段统计,以一公里为单位。 [0063] Step 6: high-speed railway signal coverage assessment, and according to the distribution of the base station reported by the user during communications network environment test data, high-speed railway line the RSCP points, the statistical value ECNO rasterized geographic presentation, minutes segment statistics, one kilometer units.

[0064] 步骤7:按业务类型评估服务质量,按照不同的业务类型,业务类型分为语音业务和数据业务,分别统计语音业务、数据业务的整体服务质量,评估项包括=RSCP分布、EC/N0分布、呼叫总次数、掉话次数、掉话比例、掉线次数、掉线比例、拥塞次数、拥塞比例、异系统切换次数、异系统切换失败次数、异系统切换失败比例、RRC建立失败次数、RRC建立失败t匕、RAB建立失败次数、RAB建立失败比、话务掉话比。 [0064] Step 7: assessment of the quality of service according to service type, according to different service types, the service type is divided into voice and data services, voice traffic statistics separately, the overall quality of service of data traffic, including criteria = RSCP distribution, EC / N0 distribution, the total number of calls, number of dropped calls, a dropped call ratio, the number of dropped calls, the proportion of dropped calls, the number of times of congestion, the congestion ratio, the number of inter-system handover, the inter-system handover failures, inter-system handover failure ratio, the number of failures to establish the RRC , RRC establishment fails t dagger, RAB establish the number of failures, RAB establishment failure ratio, traffic dropped calls ratio.

[0065] 步骤8:按终端类型评估服务质量,按照不同的终端类型,进行服务质量评估,终端类型通过TAC号进行匹配,TAC号可定时更新,涵盖目前市场上所有终端类型,评估项包括:用户数、呼叫总次数、掉话次数、掉话比例、掉线次数、掉线比例、拥塞次数、拥塞比例、异系统切换次数、异系统切换失败次数、异系统切换失败比例、RRC建立失败次数、RRC建立失败比、RAB建立失败次数、RAB建立失败比、话务掉话比; [0065] Step 8: Press terminal type assess the quality of service according to different terminal types, quality of service evaluation, terminal type by matching the TAC number, TAC number can be updated regularly, covering currently on the market all terminal types, criteria comprising: number of users, total number of calls, number of dropped calls, a dropped call ratio, the number of dropped calls, the proportion of dropped calls, the number of times of congestion, the congestion ratio, the number of inter-system handover, the inter-system handover failures, inter-system handover failure ratio, the number of failures to establish the RRC , RRC establishment failure ratio, RAB establish the number of failures, RAB establishment failure ratio, traffic dropped calls ratio;

[0066] 步骤9:按高铁列车行驶方向评估服务质量,按照用户发生呼叫时沿着高铁列车的行驶方向,评估不同方向上网络的服务质量,评估项包括=RSCP分布、EC/N0分布、TXP0WER、呼叫总次数、掉话次数、掉话比例、掉线次数、掉线比例、拥塞次数、拥塞比例、异系统切换次数、异系统切换失败次数、异系统切换失败比例、RRC建立失败次数、RRC建立失败t匕、RAB建立失败次数、RAB建立失败比、话务掉话比; [0066] Step 9: high-speed train traveling direction assess the quality of service, in accordance with the user occurs call the direction of travel of high-speed trains, the assessment of quality of service in different directions networks, evaluation items include = RSCP distribution, EC / N0 distribution, TXP0WER , the total number of calls, number of dropped calls, a dropped call ratio, the number of dropped calls, the proportion of dropped calls, the number of times of congestion, the congestion ratio, the number of inter-system handover, the inter-system handover failures, inter-system handover failure ratio, the number of failures to establish the RRC, the RRC failure to establish t dagger, RAB establish the number of failures, RAB establishment failure ratio, traffic dropped calls ratio;

[0067] 步骤10:按高速铁路途径省份评估服务质量,按照各个省份所涉及的高速铁路,进行服务质量评估,评估项包括=RSCP分布、EC/N0分布、TXP0WER、呼叫总次数、掉话次数、掉话比例、掉线次数、掉线比例、拥塞次数、拥塞比例、异系统切换次数、异系统切换失败次数、异系统切换失败比例、RRC建立失败次数、RRC建立失败比、RAB建立失败次数、RAB建立失败比、话务掉话比; [0067] Step 10: assess the quality of service by a high-speed railway routes provinces, according to high-speed rail each province involved, service quality assessment, evaluation items include = RSCP distribution, EC / N0 distribution, TXP0WER, the total number of calls, number of dropped calls , the proportion of dropped calls, number of dropped calls, the proportion of dropped calls, the number of times of congestion, the congestion ratio, the number of inter-system handover, the inter-system handover failures, inter-system handover failure ratio, the number of failures to establish the RRC, the RRC establishment failure ratio, the number of failures to establish an RAB , RAB establishment failure ratio, traffic dropped calls ratio;

[0068] 步骤11:按高速铁路途径地市评估服务质量,按照各个地市所涉及的高速铁路,进行服务质量评估,评估项包括=RSCP分布、EC/N0分布、TXP0WER、呼叫总次数、掉话次数、掉话比例、掉线次数、掉线比例、拥塞次数、拥塞比例、异系统切换次数、异系统切换失败次数、异系统切换失败比例、RRC建立失败次数、RRC建立失败比、RAB建立失败次数、RAB建立失败比、话务掉话比; [0068] Step 11: according to the high-speed route City assess the quality of service rail, following the high-speed railway in various cities involved, the quality of service assessment criteria including = RSCP distribution, EC / N0 distribution, TXP0WER, call the total number, out the number of words, the proportion of dropped calls, number of dropped calls, the proportion of dropped calls, the number of times of congestion, the congestion ratio, the number of inter-system handover, the inter-system handover failures, inter-system handover failure ratio, the number of failures to establish the RRC, the RRC establishment failure ratio, an RAB establishment failures, RAB establishment failure ratio, traffic dropped calls ratio;

[0069] 步骤12:按高速铁路涉及RNC评估服务质量,按照高速铁路基站归属RNC,进行服务质量评估,评估项包括=RSCP分布、EC/N0分布、TXP0WER、呼叫总次数、掉话次数、掉话比例、掉线次数、掉线比例、拥塞次数、拥塞比例、异系统切换次数、异系统切换失败次数、异系统切换失败比例、RRC建立失败次数、RRC建立失败比、RAB建立失败次数、RAB建立失败比、话务掉话比; [0069] Step 12: according to assess the quality of high-speed rail service relates RNC, RNC home base station according to the high-speed railway, quality of service assessment criteria including distribution = RSCP, EC / N0 distribution, TXP0WER, the total number of calls, number of dropped calls, out then the proportion of the number of dropped calls, the proportion of dropped calls, the number of times of congestion, the congestion ratio, the number of inter-system handover, the inter-system handover failures, inter-system handover failure ratio, the number of failures to establish the RRC, the RRC establishment failure ratio, an RAB establishment failure times, an RAB setup failure ratio, traffic dropped calls ratio;

[0070] 步骤13:高速铁路服务质量考核管理,根据各个省份地市所涉及的高速铁路的服务质量情况进行综合评分,便于集团对省份、各省对地市进行考核管理,考核评估项包括:网络性能、基站故障率、数据上传及时准确完整性,所有评估项及相关权重可根据运营商的实际考核办法进行自定义; [0070] Step 13: high-speed rail service quality assessment management, according to the quality of service high-speed railway provinces and cities involved in the overall score, ease of Group province, the provincial assessment management of cities, examination and evaluation items include: network performance, base station failure rate, timely and accurate data upload integrity, all the relevant criteria and weights can be customized according to the actual operator of assessment methods;

[0071] 步骤14:基站状态管理,对高速铁路基站服务状态进行监控,智能判断未捕获小区、问题小区、故障小区、外延小区,其中未捕获小区的定义为:在高铁基础数据表中列为服务于高铁的小区,但是在系统每天解析真实高铁用户呼叫数据时,未捕获到的小区;问题小区的定义为:连续N天以上未捕获的小区;故障小区的定义为:为问题小区且无性能话务的小区;外延小区的定义为:在系统每天解析真实高铁用户呼叫数据中捕获到,但是在高铁基础数据表中未列为服务于闻铁的小区; [0071] Step 14: The base station state management, high speed railway station service status monitoring, intelligent judgment uncaptured cells, problems cell, fault cell, epitaxial cell, wherein the uncaptured cells is defined as: as high in iron based data table service HSR cell, but parsing the real high-speed user call data is not captured cells per day in the system; definition of a cell is: N or more consecutive days uncaptured cells; defined fault cell is: to issue a cell without performance of the traffic cell; cell epitaxial defined as: day parse the real high-speed rail system user call data is captured, but the high-speed data table based on the smell of iron is not as serving cell;

[0072] 步骤15:高速铁路用户统计,统计高速铁路每趟列车上的移动用户数,根据一定的算法,统计高速铁路每趟列车上的移动用户数; [0072] Step 15: high-speed railway user statistics, statistics on the number of mobile subscribers each high-speed railway trains, according to certain algorithms, count the number of mobile users on each high-speed railway trains;

[0073] 步骤16:高速铁路用户感知评估,通过一定规则,智能统计各条高速线路上用户感知好、中、差的数量和比例以及各条高速线路上用户感知差路段公里数和比例,判别规则可以根据运营商实际工作需要进行自定义; [0073] Step 16: High-speed rail user perception assessed by certain rules, intelligent statistics on each high-speed line user perception is good, on the difference between the number and proportion as well as the high-speed line users perceive poor road a few kilometers and proportion, discrimination rules may need to be customized according to operator's actual work;

[0074] 步骤17 =VIP用户专属服务质量评估,根据VIP用户呼叫数据,按照VIP用户等级划分,针对VIP用户进行监控、定位分析,通过MSI号查询VIP用户在高铁上的呼叫以及异常事件,定位回放VIP用户呼叫,密切关注VIP用户,提高高端用户的用户感知; [0074] Step 17 = VIP user-specific quality of service assessment, based on VIP user call data, in accordance with VIP user classification, monitoring for VIP user, location analysis, by MSI number inquiry VIP user calls and unusual events in the high-speed rail, location playback VIP user calls, VIP users pay close attention to improve the user's perception of high-end users;

[0075] 步骤18:高速铁路风险路段预测,根据覆盖差、质量差、用户感知差路段信息综合判断,预测每条高速线路的高风险路段,通过一定的判别规则,系统智能预测出高速铁路每条线路的风险路段,在地理地图上高闪显示并伴随滚动预警提示; [0075] Step 18: high-speed railway road risk prediction, according to poor coverage, poor quality, the user perceives a difference determination integrated link information, predicted high-risk sections of each high-speed line, by a certain identification rule, a high-speed railway system, each intelligent prediction risk sections of the route, geographical map display and high flash accompanied by scrolling warning prompts;

[0076] 步骤19:单次呼叫记录移动路线重现,根据单次呼叫上报的数据在地理地图上模拟用户当时的移动方向、移动位置,并在移动的过程中标示出所占用的小区资源以及呼叫异常事件发生的位置,方便优化人员准确的定位网络问题点。 [0076] Step 19: single call record movement route reproducing, based on a single call reported by data simulation the user at the time the moving direction, the movement position in the geographic map, and indicated in the process of moving a cell occupied resources and call location abnormal events, to facilitate accurate positioning network optimization problems staff.

[0077] 步骤20:异常呼叫记录查询,可以查询出所分析事件段内发生的所有异常呼叫,根据异常呼叫中记录的数据定位网络问题,对网络整体情况进行评估。 [0077] Step 20: abnormal call record query, the query can be analyzed in all the abnormal call occurrence of an event, and according to the data of the fault location abnormal call recorded in the overall assessment of the network.

[0078] 步骤21:异常呼叫多发区域地理呈现,根据异常呼叫数据,定位异常呼叫常发生的地理位置,然后有针对性的对问题多发位置进行优化。 [0078] Step 21: multiple abnormal call geographic area presented abnormality call data, geographical positioning often occurs abnormal call, and then targeted to the question of multiple positions to be optimized.

[0079] 步骤22:呼叫详细信令流程查询,针对每次呼叫系统中都记录了详细的信令数据,信令数据是一切分析的基础,通过此功能优化人员可以查看每条信令中传递的详细内容。 [0079] Step 22: Call Detail query signaling process, the system for each call detail records are signaling data, the signaling data is the basis for all analysis, optimizers through this to view each signaling transfer details.

[0080] 步骤23:安全管理模块:为了保护用户隐私,本系统进行用户角色管理,在特定模块设置双授权管理,管理项目包括:账号使用权限设置、隐藏用户MSI号后六位数、双授权管理。 [0080] Step 23: Security Management Module: To protect user privacy, the user role management system, set up a dual authorization management in a particular module, management projects include: account permissions settings, the user MSI hide six-digit number, double the authorization management.

[0081] 虽然通过参照本发明的某些实施方式,已经对本发明进行了图示和描述,但本领域普通技术人员应该明白可以在形式上和细节上对其做各种改变,而不偏离本发明的精神和范围。 [0081] While the invention has been illustrated and described by reference to certain embodiments of the present invention, those of ordinary skill in the art should understand that various changes may be made thereto in form and detail without departing from the present the spirit and scope of the invention.

Claims (10)

  1. 1.一种高速铁路移动网络服务质量监控及优化分析方法,其特征在于,包含以下步骤: 高速铁路数字道路管理,该步骤利用数字地图的技术在系统中模拟现实的高速铁路线路地理信息; 高速铁路基站数据管理,该步骤管理移动网络中的基站分布,并利用数字地图的技术在系统中地理呈现基站; 信令数据采集,该步骤采集本系统所需的移动网络各接口信令数据; 高速铁路用户呼叫记录识别,该步骤分析出移动网络中呼叫的呼叫记录; 闻速铁路呼叫记录筛选,该步骤将从海量的呼叫记录中筛选出发生在闻速铁路每趟车上的呼叫; 高速铁路信号覆盖评估,该步骤根据基站的分布情况,评估高速铁路信号整体覆盖情况; 按业务类型评估服务质量,按照不同的业务类型,进行服务质量评估,业务类型分为语音业务和数据业务; 按终端类型评估服务质量, A quality control and optimization analysis high-speed rail mobile network services, characterized in that it comprises the following steps: digital high-speed railway road management, this step is the use of digital map technology to simulate the real high-speed railway line in geographic information systems; high-speed Railway station data management, the management step of the base station in a mobile network distribution and use of digital geographic map technique presented in the base station system; signaling data collection step of collecting the data of each signaling interfaces required by the present system of the mobile network; high-speed Railway user call record identification, the step of analyzing the call records of calls in a mobile network; speed train smell screening call record, the steps from the mass selected call log call occurs on each railroad train speed of smell; high-speed railway coverage evaluation step according to the distribution of the base station, high-speed railway signal assess overall coverage; assess the quality of service according to service type, according to different service types, quality of service assessment, business type divided into voice and data services; by terminal type assess the quality of service, 照不同的终端类型,进行服务质量评估,终端类型通过TAC号进行匹配,TAC号可定时更新; 按高铁列车行驶方向评估服务质量,按照用户在通话过程移动的方向进行服务质量的评估; 按高速铁路途径省份评估服务质量,按照各个省份所涉及的高速铁路,进行服务质量评估; 按高速铁路途径地市评估服务质量,按照各个地市所涉及的高速铁路,进行服务质量评估; 按高速铁路涉及RNC评估服务质量,按照高速铁路基站归属RNC,进行服务质量评估;高速铁路服务质量考核管理,根据各个省份地市所涉及的高速铁路的服务质量情况进行综合评分,便于集团对省份、各省对地市进行考核管理; 基站状态管理,该步骤系统通过一系列规则,智能判断高速铁路基站服务状态情况; 高速铁路用户统计,统计高速铁路每趟列车上的移动用户数; 高速铁路用户感知 According to the different terminal types, quality of service evaluation, terminal type by matching the TAC number, TAC number can be regularly updated; assess the quality of services by high-speed train traveling direction, to assess the quality of service in the direction of the talker during the movement by the user; by high-speed Railway route province to assess the quality of service, in accordance with the high-speed rail each province involved, conduct service quality assessment; according to a high-speed way to the city to assess the quality of service the railway, following the high-speed railway in various cities involved, the quality of service assessment; involved by high-speed railway RNC assess the quality of service, in accordance with the high-speed railway station ownership RNC, quality of service assessment; high-speed rail service quality assessment management, composite score based on quality of service to high-speed rail various provinces and cities involved, to facilitate the Group's provinces, the provinces ground City management assessment; base station status management, the system steps through a series of rules, intelligent judgment high-speed railway station serving the state of the case; the number of mobile users on high-speed rail trains per user statistics, statistics-speed railway; high-speed rail user perception 估,通过一定规则,智能统计各条高速线路上用户感知好、中、差的数量和比例以及各条高速线路上用户感知差路段公里数和比例; VIP用户专属服务质量评估,根据VIP用户呼叫数据,按照VIP用户等级划分,针对VIP用户进行监控、定位分析,提高高端用户的用户感知; 高速铁路高风险路段预测,根据覆盖差、质量差、用户感知差路段信息综合判断,预测每条闻速线路的闻风险路段; 单次呼叫记录移动路线重现,针对单次呼叫在地理地图上直观的模拟用户在发生呼叫时的移动轨迹; 异常呼叫记录查询,查询出所分析事件段内发生的所有异常呼叫,根据异常呼叫中记录的数据定位网络问题; 异常呼叫区域地理呈现,根据异常呼叫数据,定位异常呼叫常发生的地理位置; 呼叫详细信令流程查询,针对系统所记录的每个呼叫的信令数据进行查询; 安全 Estimated by certain rules, intelligent statistics on each high-speed line user perception is good, on the difference between the number and proportion as well as the high-speed line users perceive poor road a few kilometers and proportion; VIP users exclusive service quality assessment, according to VIP users call data, in accordance with VIP user classification, carried out for the VIP user monitoring, positioning analysis, high-end users to improve user perception; high-speed rail link predicted high risk, according to poor coverage, poor quality, poor road user perception comprehensive information to determine, for each prediction smell Wen risk road speed lines; a single call record mobile route to reproduce, calls to mobile trajectory of intuitive analog user call occurs on the geographic map for a single; abnormal call records check, check out all the analysis occurs within event section abnormal call, according to the data of the fault location recorded in the abnormal call; abnormal call geographic area presented abnormality call data, geographical positioning often occurs abnormal call; call signaling process detailed query, the system for each call is recorded signaling data query; security 理,为了保护用户隐私,本系统进行用户角色管理,在特定模块设置双授权管理。 Li, in order to protect the privacy of users, user role management system, authorization management is provided in a dual specific module.
  2. 2.如权利要求1所述的方法,其特征在于,所述高速铁路信号覆盖评估,是将RSCP、EC/NO等指标具体栅格化呈现在地理地图上,以一公里为单位。 2. The method according to claim 1, wherein said high-speed railway signal coverage assessment is the RSCP, EC / NO and other specific indicators rendered in rasterized geographical map, in units of one kilometer.
  3. 3.如权利要求1所述的方法,其特征在于,所述基站状态管理的管理项目包括:未捕获小区、问题小区、故障小区、外延小区的智能判断。 3. The method according to claim 1, wherein said base station state management items managed by comprising: uncaptured cells, cell intelligent judgment, fault cell, cell extension.
  4. 4.如权利要求1所述的方法,其特征在于,所述VIP用户专属服务质量评估项目包括:VIP用户管理、VIP用户呼叫筛选、VIP用户呼叫实时监控、VIP用户异常呼叫定位回放。 4. The method according to claim 1, wherein the user-specific quality of service VIP Evaluation items include: VIP user management, user VIP call screening, call VIP user real-time monitoring, abnormal call VIP user playback positioning.
  5. 5.如权利要求1所述的方法,其特征在于,所述高速铁路高风险路段预测包括覆盖差路段、质量差路段、用户感知差路段地理高闪预警及滚动告警提示预警。 5. The method according to claim 1, wherein said high-speed railway link predicted risk include poor coverage sections, poor quality road, the user perceives a difference geographic segment and rolling high flash warning alarm prompt warning.
  6. 6.一种高速铁路移动用户感知系统,该系统包括: 高速铁路数字道路管理模块:负责管理要分析的高速铁路信息; 闻速铁路基站数据管理1旲块:负责管理移动网络中基站的分布ί目息; 信令数据采集模块:负责采集本系统所需移动网络各接口信令数据; 闻速铁路呼叫记录识别1旲块:负责识别每个呼叫的呼叫记录; 高速铁路呼叫记录筛选模块:从海量呼叫记录中筛选出发生在分析高速铁路每趟车上的呼叫记录; 高速铁路信号覆盖评估模块:根据移动网络已建基站分布,评估高速铁路信号的整体覆盖情况; 按业务类型评估服务质量模块:按照用户发生的业务类型评估针对不同业务网络的服务质量,所述业务类型分为语音业务和数据业务; 按终端类型评估服务质量模块:按照不同的终端类型,进行服务质量评估,终端类型通过TAC号进行匹配,TAC号可定时更新; A mobile user perceives high-speed railway system, the system comprising: a digital high-speed railway road management modules: high-speed rail is responsible for managing information to be analyzed; smell speed railway station data management block 1 Dae: Distribution ί responsible for managing a mobile network base station mesh messages; signaling data acquisition modules: each interface is responsible for the desired mobile network signaling data acquisition system; smell speed Train 1 Dae call record identification block: is responsible for identifying call records for each call; call record high-speed railway screening module: from mass screening call log analysis occurs in high-speed railway train on each call record; high-speed railway coverage evaluation module: the mobile station distribution network has been built to evaluate the total coverage of high-speed railway signal; assess the quality of service by service type module : evaluate the user according to the service type of quality of service for the occurrence of different services network, the service type is divided into voice and data services; terminal type according to assess the quality of service module: according to different types of terminals, a quality of service evaluation, by type of terminal TAC numbers match, TAC number can be regularly updated; 高铁列车行驶方向评估服务质量模块:按照用户发生呼叫时沿着高铁列车的行驶方向,评估不同方向上网络的服务质量; 按高速铁路途径省份评估服务质量模块:按照各个省份所涉及的高速铁路,进行服务质量评估; 按高速铁路途径地市评估服务质量模块:按照各个地市所涉及的高速铁路,进行服务质量评估; 按高速铁路涉及RNC评估服务质量模块:按照高速铁路基站归属RNC,进行服务质量评估; 高速铁路服务质量考核管理模块:根据各个省份地市所涉及的高速铁路的服务质量情况进行综合评分,便于集团对省份、各省对地市进行考核管理; 基站状态管理模块:对高速铁路基站服务状态进行监控,智能判断未捕获小区、问题小区、故障小区、外延小区; 高速铁路用户统计模块:统计高速铁路每趟列车上的移动用户数; 高速铁路用户感知评估模块:通过一 High-speed train traveling direction assess the quality of service module: according to the user has a calling direction of travel of high-speed trains, the assessment of quality of service different directions network; by high-speed railway routes provinces assess the quality of service modules: high-speed railway in accordance with each province involved, conduct service quality assessment; by high-speed rail route to the city to assess the quality of service module: according to the high-speed railway in various cities involved, the quality of service assessment; by high-speed railway involved RNC assess the quality of service module: according to the high-speed railway station ownership RNC, a service quality assessment; high-speed rail service quality assessment management module: according to the quality of service high-speed railway provinces and cities involved in the overall score, ease of Group province, the provincial assessment management of cities; base station state management module: high-speed railway monitor the status of the service station, is determined not trapped intelligent cell, the cell problem, the fault cell, the cell extension; high-speed rail user statistics module: the number of mobile users on each high-speed railway trains statistics; high-speed railway user perception evaluation module: by a 规则,智能统计各条高速线路上用户感知好、中、差的数量和比例以及各条高速线路上用户感知差路段公里数和比例; VIP用户专属服务质量评估模块:根据VIP用户呼叫数据,按照VIP用户等级划分,针对VIP用户进行监控、定位分析,提高高端用户的用户感知; 高速铁路风险路段预测模块:根据覆盖差、质量差、用户感知差路段信息综合判断,预测每条闻速线路的闻风险路段; 单次呼叫记录移动路线重现模块:针对单次呼叫在地理地图上直观的模拟用户在发生呼叫时的移动轨迹; 异常呼叫记录查询模块:提供优化、客服人员进行异常呼叫的分析和查询; 异常呼叫区域地理呈现模块:在地理地图上标示异常呼叫多发区域; 呼叫详细信令流程查询模块:针对单次呼叫,查询详细的信令流程; 安全管理模块:为了保护用户隐私,本系统进行用户角色管理,在特定 Rules, intelligent statistics on each high-speed line user perception is good, on the difference between the number and proportion as well as the high-speed line users perceive poor road a few kilometers and proportion; VIP user-specific service quality evaluation module: call data according to VIP users, according to VIP user classification, carried out for the VIP user monitoring, positioning analysis, high-end users to improve user perception; high-speed rail link predicted risk module: according poor coverage, poor quality, poor road user perception comprehensive information to determine, for each prediction smell-speed line Wen risk road; a single call record mobile route to reproduce the module: analog call intuitive user movement track when the call occurred on a geographic map for a single; abnormal call record query module: provides optimization, customer service personnel to analyze abnormal call and inquiries; abnormal call presentation module geographical area: an abnormality call-prone areas marked on the geographical map; call signaling process detailed query module: for a single call, read detailed signaling procedures; security management module: to protect user privacy, this system user role management, in particular 块设置双授权管理。 Authorization management block is provided double.
  7. 7.如权利要求6所述的系统,其特征在于,所述高速铁路信号覆盖评估,是将RSCP、EC/NO等指标具体栅格化呈现在地理地图上,以一公里为单位。 7. The system according to claim 6, wherein said high-speed railway signal coverage assessment is the RSCP, EC / NO and other specific indicators rendered in rasterized geographical map, in units of one kilometer.
  8. 8.如权利要求6所述的系统,其特征在于,所述基站状态管理的管理项目包括:未捕获小区、问题小区、故障小区、外延小区的智能判断。 8. The system according to claim 6, wherein said base station state management items managed by comprising: uncaptured cells, cell intelligent judgment, fault cell, cell extension.
  9. 9.如权利要求6所述的系统,其特征在于,所述VIP用户专属服务质量评估项目包括:VIP用户管理、VIP用户呼叫筛选、VIP用户呼叫实时监控、VIP用户异常呼叫定位回放。 9. The system according to claim 6, wherein the user-specific quality of service VIP Evaluation items include: VIP user management, user VIP call screening, call VIP user real-time monitoring, abnormal call VIP user playback positioning.
  10. 10.如权利要求6所述的系统,其特征在于,所述高速铁路高风险路段预测包括覆盖差路段、质量差路段、用户感知差路段地理高闪预警及滚动告警提示预警。 10. The system according to claim 6, wherein said high-speed railway link predicted risk include poor coverage sections, poor quality road, the user perceives a difference geographic segment and rolling high flash warning alarm prompt warning.
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