CN104573979A - Assessment method and device based on PDCA - Google Patents

Assessment method and device based on PDCA Download PDF

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Publication number
CN104573979A
CN104573979A CN201510037157.6A CN201510037157A CN104573979A CN 104573979 A CN104573979 A CN 104573979A CN 201510037157 A CN201510037157 A CN 201510037157A CN 104573979 A CN104573979 A CN 104573979A
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goal
assessment
based assessment
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unit
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高欣
张建波
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Inspur Software Co Ltd
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Inspur Software Co Ltd
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    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06395Quality analysis or management

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Abstract

The invention provides an assessment method and device based on a PDCA. A time period is set, and the method includes the steps that a target assessment unit and a target assessment item are determined; according to the target assessment item, a corresponding assessment plan is made for the target assessment unit; the made assessment plan is transmitted to the target assessment unit, and therefore the target assessment unit can divide the target assessment item into multiple items of assessment tasks according to the assessment plan; according to the preset time period, an assessment report aiming at the target assessment item and transmitted by the current assessment unit is received, and the assessment report includes completion schedules and completion quality corresponding to all the assessment tasks; according to the completion schedules and the completion quality corresponding to all the assessment tasks in the assessment report, assessment scores of the target assessment unit are calculated. According to the scheme, assessment results are more accurate.

Description

A kind of appraisal procedure based on PDCA ring and device
Technical field
The present invention relates to Information Technology Agreement field, particularly a kind of appraisal procedure based on PDCA ring and device.
Background technology
Along with developing rapidly of every field, respective government agencies is all more and more paid close attention to from the work efficiency within certain time period and work quality.Wherein, respective government agencies arranges the desired value of a task amount within the time period of specifying, and finishes the work in this fixed time section according to desired value.And after this fixed time section terminates, the work efficiency of self and work quality are assessed.
Respective government agencies, when assessing self work efficiency and work quality, is often held not in place to emphasis action, is copied mechanically and applied indiscriminately the assessment mode etc. of other departments, assessment result can be caused inaccurate.
Summary of the invention
In view of this, the invention provides a kind of appraisal procedure based on PDCA ring and device, to solve the inaccurate problem of assessment result in prior art.
The invention provides a kind of appraisal procedure based on PDCA ring, setup times section, comprising:
Determine goal-based assessment unit and determine goal-based assessment project;
According to described goal-based assessment project, it is the surely corresponding assessment planning of described goal-based assessment system of units;
The described assessment planning formulated is sent to described goal-based assessment unit, to make described goal-based assessment unit according to described assessment planning, is multinomial evaluation tasks by described goal-based assessment Project decomposition;
Receive the assessment report for described goal-based assessment project of described current assessment unit transmission according to preset time period, wherein, described assessment report comprises schedule corresponding to every evaluation tasks and difficulty action accomplishment;
The schedule corresponding according to evaluation tasks every in described assessment report and difficulty action accomplishment, calculate the point value of evaluation of described goal-based assessment unit.
Preferably, comprise further:
According to the point value of evaluation of described goal-based assessment unit, determine assessment planning when next time assessing.
Preferably, described goal-based assessment project is multiple; The point value of evaluation of the described goal-based assessment unit of described calculating, comprising:
Utilize the point value of evaluation of goal-based assessment unit described in following formulae discovery:
Point value of evaluation=(goal-based assessment project 1*A1+ goal-based assessment project 2*A2+ goal-based assessment project 3*A3+ ... + goal-based assessment project n*An)/n
Wherein, An is the coefficient of the n-th goal-based assessment project, A1+A2+A3+ ... + An=1, goal-based assessment project n are the scores of the n-th goal-based assessment project.
Preferably,
Described assessment planning comprises: in the evaluation time period, described goal-based assessment project hits the target and quality index;
Comprise further:
What be set in the described goal-based assessment project that hit the target described in completing according to described quality index must be divided into full marks; The schedule corresponding according to evaluation tasks every in described assessment report and difficulty action accomplishment, when determining that described difficulty action accomplishment meets described quality index, described goal-based assessment project must be divided into described schedule and the described product that hit the target.
Present invention also offers a kind of apparatus for evaluating based on PDCA ring, comprising:
Storage unit, for holding time section;
Determining unit, for determining goal-based assessment unit and determining goal-based assessment project;
Formulating unit, for according to described goal-based assessment project, is the surely corresponding assessment planning of described goal-based assessment system of units;
Described goal-based assessment Project decomposition, for the described assessment planning formulated is sent to described goal-based assessment unit, to make described goal-based assessment unit according to described assessment planning, is multinomial evaluation tasks by transmitting element;
Receiving element, for receiving the assessment report for described goal-based assessment project that described current assessment unit sends according to preset time period, wherein, described assessment report comprises schedule corresponding to every evaluation tasks and difficulty action accomplishment;
Computing unit, for according to schedule corresponding to evaluation tasks every in described assessment report and difficulty action accomplishment, calculates the point value of evaluation of described goal-based assessment unit.
Preferably, described determining unit, for the point value of evaluation according to described goal-based assessment unit, determines assessment planning when next time assessing.
Preferably, described computing unit, for when described goal-based assessment project is multiple, utilizes the point value of evaluation of goal-based assessment unit described in following formulae discovery:
Point value of evaluation=(goal-based assessment project 1*A1+ goal-based assessment project 2*A2+ goal-based assessment project 3*A3+ ... + goal-based assessment project n*An)/n
Wherein, An is the coefficient of the n-th goal-based assessment project, A1+A2+A3+ ... + An=1, goal-based assessment project n are the scores of the n-th goal-based assessment project.
Preferably,
Comprise in described assessment planning: in the evaluation time period, described goal-based assessment project hits the target and quality index, be set in the described goal-based assessment project that hit the target described in completing according to described quality index must be divided into full marks time, described computing unit, for according to schedule corresponding to evaluation tasks every in described assessment report and difficulty action accomplishment, when determining that described difficulty action accomplishment meets described quality index, described goal-based assessment project must be divided into described schedule and the described product that hit the target.
Embodiments provide a kind of appraisal procedure based on PDCA ring and device, by the assessment planning formulated, goal-based assessment project is assessed, and according to schedule corresponding to the every evaluation tasks assessed in the assessment report of goal-based assessment project that obtains and difficulty action accomplishment, calculate the point value of evaluation of goal-based assessment unit, because the assessment planning formulated formulated for goal-based assessment unit, therefore assessment result is more accurate.
Accompanying drawing explanation
Fig. 1 is the method flow diagram that the embodiment of the present invention provides;
Fig. 2 is the method flow diagram that another embodiment of the present invention provides;
Fig. 3 is the hardware structure figure of the device place equipment that the embodiment of the present invention provides;
Fig. 4 is the apparatus structure schematic diagram that the embodiment of the present invention provides.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is clearly and completely described.Obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtained under creative work prerequisite, belong to the scope of protection of the invention.
As shown in Figure 1, embodiments provide a kind of appraisal procedure based on PDCA ring, setup times section, the method can comprise the following steps:
Step 101: determine goal-based assessment unit and determine goal-based assessment project.
Step 102: according to described goal-based assessment project is the surely corresponding assessment planning of described goal-based assessment system of units.
Step 103: the described assessment planning formulated is sent to described goal-based assessment unit, to make described goal-based assessment unit according to described assessment planning, is multinomial evaluation tasks by described goal-based assessment Project decomposition.
Step 104: the assessment report for described goal-based assessment project receiving the transmission of described current assessment unit according to preset time period, wherein, described assessment report comprises schedule corresponding to every evaluation tasks and difficulty action accomplishment.
Step 105: the schedule corresponding according to evaluation tasks every in described assessment report and difficulty action accomplishment, calculates the point value of evaluation of described goal-based assessment unit.
According to this programme, by the assessment planning formulated, goal-based assessment project is assessed, and according to schedule corresponding to the every evaluation tasks assessed in the assessment report of goal-based assessment project that obtains and difficulty action accomplishment, calculate the point value of evaluation of goal-based assessment unit, because the assessment planning formulated formulated for goal-based assessment unit, therefore assessment result is more accurate.
For making the object, technical solutions and advantages of the present invention clearly, below in conjunction with drawings and the specific embodiments, the present invention is described in further detail.
As shown in Figure 2, embodiments provide a kind of appraisal procedure based on PDCA ring, wherein, the method can according to PDCA (Plan Do Check Act, plan perform check revise) recycle design to respective government agencies carry out assessment manage, and circulation goes on incessantly, and the method can comprise the following steps:
Step 201: setup times section.
In the present embodiment, the time period of setting can be the current year, current season or this month etc.Such as, the time period of setting is current season: on April 1 ,-2014 years on the 1st January in 2014.
Step 202: determine goal-based assessment unit and goal-based assessment project.
In the present embodiment, the main body performing this step can be special assessment department.
Wherein, determine that goal-based assessment unit comprises: Archives Administration, industrial and commercial bureau and Technology Bureau.The goal-based assessment project determined comprises: interior Ore-controlling Role and examination & approval two evaluation items.
Step 203: according to goal-based assessment project, is the surely corresponding assessment planning of goal-based assessment system of units, and the assessment planning of formulation is sent to goal-based assessment unit.
In the present embodiment, according to the goal-based assessment project determined, for goal-based assessment system of units determines assessment planning, wherein, the assessment planning of formulation comprises: hit the target and quality index.
Wherein, assessment planning is used for assessing the goal-based assessment project of goal-based assessment unit, and goal-based assessment unit needs to complete according to assessment planning to hit the target accordingly and instruction pointer.
Such as, the assessment planning arranging interior Ore-controlling Role comprises: quality index: each business ensures that success ratio is 60%; Hit the target under the prerequisite of ensuring the quality of products: 30 business.The assessment planning arranging examination & approval comprises: quality index: correctly affix one's seal; Hit the target: 50 business of affixing one's seal.
Step 204: goal-based assessment Project decomposition, according to assessment planning, is multinomial evaluation tasks by goal-based assessment unit.
In the present embodiment, for goal-based assessment unit for industrial and commercial bureau, be that the mode of multinomial evaluation tasks comprises by goal-based assessment Project decomposition: determine that the 1st goal-based assessment project " interior Ore-controlling Role " comprising: business, therefore without the need to decomposing the 1st goal-based assessment project, need be only that business department exercises supervision execution by the 1st goal-based assessment allocation of items.Industrial and commercial bureau determines that the 2nd goal-based assessment project " examination & approval " comprising: enterprises registration registration, trade mark advertisement management, Food circulation supervision and management, therefore, can be three evaluation tasks by the 2nd goal-based assessment Project decomposition: Section 1 evaluation tasks is registered department by enterprises registration and to be exercised supervision executions, for the business of service enterprise's registration; Section 2 evaluation tasks to be exercised supervision execution by trade mark advertisement administrative authority, for managing trade mark advertisement; Section 3 evaluation tasks to be exercised supervision execution by Food circulation supervisory and management department, for the management that exercises supervision to Food circulation.
Wherein, the mode that goal-based assessment project carries out decomposing by Archives Administration and Technology Bureau is identical with the mode of above-mentioned industrial and commercial bureau, and wherein, Archives Administration does not comprise examination and approval project, and therefore, the goal-based assessment project of Archives Administration only includes interior Ore-controlling Role.
Step 205: according to the time period arranged, the situation that completes of the objectives evaluation item of supervision current season is generated assessment report by each goal-based assessment unit respectively, and assessment report is sent to assessment department.
In the present embodiment, assessment report comprises schedule corresponding to every evaluation tasks and difficulty action accomplishment.
Wherein, for industrial and commercial bureau, assessment report comprises: the schedule of first aim evaluation item is 66%, and namely work performs 20 business, and 20 business that difficulty action accomplishment has been all meet quality index.The schedule of second target evaluation item is 80%, namely performing the business of affixing one's seal is 40, wherein, the business of affixing one's seal comprises: enterprises registration registration 8 of department is affixed one's seal, 15 of trade mark advertisement administrative authority to affix one's seal and 7 of Food circulation supervisory and management department affix one's seal, difficulty action accomplishment is 40 business of affixing one's seal performed is all correctly affix one's seal.
Step 206: the schedule corresponding according to evaluation tasks every in assessment report and difficulty action accomplishment, calculates the point value of evaluation of goal-based assessment unit.
In the present embodiment, following formula (1) can be utilized to calculate the point value of evaluation of described goal-based assessment unit:
Point value of evaluation=(goal-based assessment project 1*A1+ goal-based assessment project 2*A2+ goal-based assessment project 3*A3+ ... + goal-based assessment project n*An)/n (1)
Wherein, An is the coefficient of the n-th goal-based assessment project, is set based on experience value, A1+A2+A3+ by assessment department ... + An=1, goal-based assessment project n are the scores of the n-th goal-based assessment project.
In the present embodiment, goal-based assessment project for Archives Administration only includes interior Ore-controlling Role, therefore, coefficient corresponding for goal-based assessment project not to be covered for Archives Administration is set to 0, if be b for goal-based assessment project not to be covered in goal-based assessment unit, so when calculating point value of evaluation, need the denominator part in formula (1) for being revised as n-b.
In the present embodiment, what be set in the described goal-based assessment project that hit the target described in completing according to described quality index must be divided into full marks.Such as, these full marks can be 100 points.
In the present embodiment, for industrial and commercial bureau, the score of the n-th goal-based assessment project can be determined according to following manner:
According in assessment report: the schedule of first aim evaluation item is 66%, the schedule of second target evaluation item is 80%, and due to be set in complete according to described quality index described in hit the target described goal-based assessment project must be divided into full marks, therefore, the schedule * 100 of first aim evaluation item is obtained industrial and commercial bureau must be divided at current season first aim evaluation item: 66.The schedule * 100 of second target evaluation item is obtained the score of industrial and commercial bureau at current season second target evaluation item: 80.
Such as, can be industrial and commercial bureau be 78 points at the point value of evaluation of current season according to result of calculation, Archives Administration be 82 at the point value of evaluation of current season, and Technology Bureau is 76 at the point value of evaluation of current season.
In the present embodiment, assessment department, according to the point value of evaluation of each goal-based assessment unit, according to actual conditions, can also carry out micro-process of point value of evaluation.
Step 207: according to the point value of evaluation of described goal-based assessment unit, determine assessment planning when next time assessing.
In the present embodiment, if each goal-based assessment unit all can not reach with hitting the target the quality index in the assessment planning formulated, assessment department can also reformulate quality index in assessment planning according to the point value of evaluation of each goal-based assessment unit and hit the target, and the assessment planning reformulated is used and assess next time.
According to above-mentioned steps, the P step of PDCA ring comprises: step 201-203; D step comprises: step 203; Step C comprises: step 205-206; Step A comprises: step 207.Above-mentioned steps circulates down in the order of the P-D-C-A-P according to PDCA ring always.
According to such scheme, by the assessment planning formulated, goal-based assessment project is assessed, and according to schedule corresponding to the every evaluation tasks assessed in the assessment report of goal-based assessment project that obtains and difficulty action accomplishment, calculate the point value of evaluation of goal-based assessment unit, because the assessment planning formulated formulated for goal-based assessment unit, therefore assessment result is more accurate.
As shown in Figure 3, Figure 4, a kind of apparatus for evaluating based on PDCA ring is embodiments provided.Device embodiment can pass through software simulating, also can be realized by the mode of hardware or software and hardware combining.Say from hardware view; as shown in Figure 3; for the embodiment of the present invention is based on a kind of hardware structure diagram of the apparatus for evaluating place equipment of PDCA ring; except the processor shown in Fig. 3, internal memory, network interface and nonvolatile memory; in embodiment, the equipment at device place can also comprise other hardware usually, as the forwarding chip etc. of responsible process message.For software simulating, as shown in Figure 4, as the device on a logical meaning, be by the CPU of its place equipment, computer program instructions corresponding in nonvolatile memory is read operation in internal memory to be formed.The apparatus for evaluating 40 based on PDCA ring that the present embodiment provides comprises:
Storage unit 401, for holding time section;
Determining unit 402, for determining goal-based assessment unit and determining goal-based assessment project;
Formulating unit 403, for according to described goal-based assessment project, is the surely corresponding assessment planning of described goal-based assessment system of units;
Described goal-based assessment Project decomposition, for the described assessment planning formulated is sent to described goal-based assessment unit, to make described goal-based assessment unit according to described assessment planning, is multinomial evaluation tasks by transmitting element 404;
Receiving element 405, for receiving the assessment report for described goal-based assessment project that described current assessment unit sends according to preset time period, wherein, described assessment report comprises schedule corresponding to every evaluation tasks and difficulty action accomplishment;
Computing unit 406, for according to schedule corresponding to evaluation tasks every in described assessment report and difficulty action accomplishment, calculates the point value of evaluation of described goal-based assessment unit.
Further, described determining unit 402, for the point value of evaluation according to described goal-based assessment unit, determines assessment planning when next time assessing.
Further, described computing unit 406, for when described goal-based assessment project is multiple, utilizes the point value of evaluation of goal-based assessment unit described in following formulae discovery:
Point value of evaluation=(goal-based assessment project 1*A1+ goal-based assessment project 2*A2+ goal-based assessment project 3*A3+ ... + goal-based assessment project n*An)/n
Wherein, An is the coefficient of the n-th goal-based assessment project, A1+A2+A3+ ... + An=1, goal-based assessment project n are the scores of the n-th goal-based assessment project.
Further, comprise in described assessment planning: in the evaluation time period, described goal-based assessment project hits the target and quality index, be set in the described goal-based assessment project that hit the target described in completing according to described quality index must be divided into full marks time, described computing unit, for according to schedule corresponding to evaluation tasks every in described assessment report and difficulty action accomplishment, when determining that described difficulty action accomplishment meets described quality index, described goal-based assessment project must be divided into described schedule and the described product that hit the target.
The content such as information interaction, implementation between each unit in the said equipment, due to the inventive method embodiment based on same design, particular content can see in the inventive method embodiment describe, repeat no more herein.
It should be noted that, in this article, the relational terms of such as first and second and so on is only used for an entity or operation to separate with another entity or operational zone, and not necessarily requires or imply the relation that there is any this reality between these entities or operation or sequentially.And, term " comprises ", " comprising " or its any other variant are intended to contain comprising of nonexcludability, thus make to comprise the process of a series of key element, method, article or equipment and not only comprise those key elements, but also comprise other key elements clearly do not listed, or also comprise by the intrinsic key element of this process, method, article or equipment.When not more restrictions, the key element " being comprised " limited by statement, and be not precluded within process, method, article or the equipment comprising described key element and also there is other same factor.
One of ordinary skill in the art will appreciate that: all or part of step realizing said method embodiment can have been come by the hardware that programmed instruction is relevant, aforesaid program can be stored in the storage medium of embodied on computer readable, this program, when performing, performs the step comprising said method embodiment; And aforesaid storage medium comprises: ROM, RAM, magnetic disc or CD etc. various can be program code stored medium in.
Finally it should be noted that: the foregoing is only preferred embodiment of the present invention, only for illustration of technical scheme of the present invention, be not intended to limit protection scope of the present invention.All any amendments done within the spirit and principles in the present invention, equivalent replacement, improvement etc., be all included in protection scope of the present invention.

Claims (8)

1. based on an appraisal procedure for PDCA ring, it is characterized in that, setup times section, comprising:
Determine goal-based assessment unit and determine goal-based assessment project;
According to described goal-based assessment project, it is the surely corresponding assessment planning of described goal-based assessment system of units;
The described assessment planning formulated is sent to described goal-based assessment unit, to make described goal-based assessment unit according to described assessment planning, is multinomial evaluation tasks by described goal-based assessment Project decomposition;
Receive the assessment report for described goal-based assessment project of described current assessment unit transmission according to preset time period, wherein, described assessment report comprises schedule corresponding to every evaluation tasks and difficulty action accomplishment;
The schedule corresponding according to evaluation tasks every in described assessment report and difficulty action accomplishment, calculate the point value of evaluation of described goal-based assessment unit.
2. method according to claim 1, is characterized in that, comprises further:
According to the point value of evaluation of described goal-based assessment unit, determine assessment planning when next time assessing.
3. method according to claim 1, is characterized in that, described goal-based assessment project is multiple; The point value of evaluation of the described goal-based assessment unit of described calculating, comprising:
Utilize the point value of evaluation of goal-based assessment unit described in following formulae discovery:
Point value of evaluation=(goal-based assessment project 1*A1+ goal-based assessment project 2*A2+ goal-based assessment project 3*A3+ ... + goal-based assessment project n*An)/n
Wherein, An is the coefficient of the n-th goal-based assessment project, A1+A2+A3+ ... + An=1, goal-based assessment project n are the scores of the n-th goal-based assessment project.
4. method according to claim 3, is characterized in that,
Described assessment planning comprises: in the evaluation time period, described goal-based assessment project hits the target and quality index;
Comprise further:
What be set in the described goal-based assessment project that hit the target described in completing according to described quality index must be divided into full marks; The schedule corresponding according to evaluation tasks every in described assessment report and difficulty action accomplishment, when determining that described difficulty action accomplishment meets described quality index, described goal-based assessment project must be divided into described schedule and the described product that hit the target.
5. based on an apparatus for evaluating for PDCA ring, it is characterized in that, comprising:
Storage unit, for holding time section;
Determining unit, for determining goal-based assessment unit and determining goal-based assessment project;
Formulating unit, for according to described goal-based assessment project, is the surely corresponding assessment planning of described goal-based assessment system of units;
Described goal-based assessment Project decomposition, for the described assessment planning formulated is sent to described goal-based assessment unit, to make described goal-based assessment unit according to described assessment planning, is multinomial evaluation tasks by transmitting element;
Receiving element, for receiving the assessment report for described goal-based assessment project that described current assessment unit sends according to preset time period, wherein, described assessment report comprises schedule corresponding to every evaluation tasks and difficulty action accomplishment;
Computing unit, for according to schedule corresponding to evaluation tasks every in described assessment report and difficulty action accomplishment, calculates the point value of evaluation of described goal-based assessment unit.
6. device according to claim 5, is characterized in that, described determining unit, for the point value of evaluation according to described goal-based assessment unit, determines assessment planning when next time assessing.
7. device according to claim 5, is characterized in that, described computing unit, for when described goal-based assessment project is multiple, utilizes the point value of evaluation of goal-based assessment unit described in following formulae discovery:
Point value of evaluation=(goal-based assessment project 1*A1+ goal-based assessment project 2*A2+ goal-based assessment project 3*A3+ ... + goal-based assessment project n*An)/n
Wherein, An is the coefficient of the n-th goal-based assessment project, A1+A2+A3+ ... + An=1, goal-based assessment project n are the scores of the n-th goal-based assessment project.
8. device according to claim 7, is characterized in that,
Comprise in described assessment planning: in the evaluation time period, described goal-based assessment project hits the target and quality index, be set in the described goal-based assessment project that hit the target described in completing according to described quality index must be divided into full marks time, described computing unit, for according to schedule corresponding to evaluation tasks every in described assessment report and difficulty action accomplishment, when determining that described difficulty action accomplishment meets described quality index, described goal-based assessment project must be divided into described schedule and the described product that hit the target.
CN201510037157.6A 2015-01-26 2015-01-26 Assessment method and device based on PDCA Pending CN104573979A (en)

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