CN104320653A - Intelligent all-service fault diagnosing system - Google Patents

Intelligent all-service fault diagnosing system Download PDF

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Publication number
CN104320653A
CN104320653A CN201410567763.4A CN201410567763A CN104320653A CN 104320653 A CN104320653 A CN 104320653A CN 201410567763 A CN201410567763 A CN 201410567763A CN 104320653 A CN104320653 A CN 104320653A
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China
Prior art keywords
iptv
test point
data
service fault
intelligent
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Pending
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CN201410567763.4A
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Chinese (zh)
Inventor
周学明
张嵘
顾岚岚
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China Telecom Group Trade Union Shanghai Committee
Shanghai Network Operation Maintenance Center Committee China Telecom Group Labor Union
Original Assignee
China Telecom Group Trade Union Shanghai Committee
Shanghai Network Operation Maintenance Center Committee China Telecom Group Labor Union
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Application filed by China Telecom Group Trade Union Shanghai Committee, Shanghai Network Operation Maintenance Center Committee China Telecom Group Labor Union filed Critical China Telecom Group Trade Union Shanghai Committee
Priority to CN201410567763.4A priority Critical patent/CN104320653A/en
Publication of CN104320653A publication Critical patent/CN104320653A/en
Pending legal-status Critical Current

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Abstract

The invention discloses an intelligent all-service fault diagnosing system. The intelligent all-service fault diagnosing system comprises a data gathering and testing terminal, a cloud storage platform and an analysis server, the data gathering and testing terminal receives data gathered by a plurality of test points, the data gathering and testing terminal is accessed into an IPTV optical network, and the data gathering and testing terminal, cloud storage platform and analysis server are in communication connection in sequence; the data gathering and testing terminal completely sends the gathered data to the cloud storage platform, and the analysis server compares the different data to confirm a problematic point location. A background analysis system of the intelligent all-service fault diagnosing system uses a mature free software to compile custom scripts to realize effective treatment, the system uses a lot of free open source platforms to perform secondary development, the comprehensive cost is greatly lowered, the field staff do not need to perform complex configuration and deployment and correct user terminals or network equipment, and the intelligent all-service fault diagnosing system is entirely transparent to the business application of the user and capable of diagnosing and analyzing faults under a good user sensing state.

Description

A kind of intelligent full-service fault diagnosis system
Technical field
The present invention relates to Network Fault Diagnosis Technique field, particularly relate to a kind of intelligent full-service fault diagnosis system realized based on open source system.
Background technology
Web TV is also known as IPTV (Interactive Personality TV), it using television set, PC and handheld device as display terminal, by Set Top Box or computer accessing to wide band network, realize the services such as Digital Television, time-moving television, interactive TV, the appearance of Web TV has brought a kind of brand-new television-viewing method, it changes in the past passive television viewing mode, achieves TV and watches as required, with seeing with stopping.Along with the development of light network service, bearer network and Access Network carry business of networking, IPTV service, the speech business of light net etc. simultaneously, troubleshooting under comprehensive loaded state is concerning being a very large challenge attendant, and with IPTV service, its carrying topology as shown in Figure 1.In real work, because phenomenon of the failure is complicated and changeable, failure cause is varied, therefore needs badly and carry out effective and high-quality analysis on the basis of the data packet capturing to scene, if adopt professional instrument to carry out the tangible too expensive of troubleshooting cost.
Summary of the invention
In view of this, the object of this invention is to provide a kind of intelligent full-service fault diagnosis system, to reduce O&M cost, promote operating efficiency.
In order to achieve the above object, the object of the invention is to be achieved through the following technical solutions:
A kind of intelligent full-service fault diagnosis system, be applied to IPTV light net, described IPTV light net comprises IPTV SR, IPTV POP point, switch, OLT, light subnetwork, ONU, home gateway, IPTV set top box and DSLAM, described IPTV SR is located at metropolitan area network limit, described IPTV POP, described switch intercoms with described IPTV SR phase respectively, described switch respectively with described DSLAM, described OLT phase intercoms, described OLT, described smooth subnetwork, described ONU, described home gateway and described IPTV set top box communicate to connect successively, described DSLAM is connected with described home gateway, wherein, comprise data acquisition test terminal, cloud storage platform and Analysis server, described data acquisition test terminal receives the data that multiple test point gathers, described data acquisition test terminal accesses in described IPTV light net with serial connection or bypass mode, described data acquisition test terminal, described cloud storage platform and described Analysis server communicate to connect successively, the data integrity collected is passed back to described cloud storage platform by described data acquisition test terminal, then can confirm which some position goes wrong by the data that described Analysis server comparison is different.
Above-mentioned intelligent full-service fault diagnosis system, wherein, described test point comprises the first test point, second test point, 3rd test point, 4th test point and the 5th test point, described first test point is located between described IPTV SR and described IPTV POP point, described second test point is located between described IPTV SR and described switch, described 3rd test point is located between described switch and described OLT, described 4th test point is located between described ONU and described home gateway, and described 5th test point is located between described home gateway and described IPTV set top box.
Above-mentioned intelligent full-service fault diagnosis system, wherein, described data acquisition test terminal captures full-service data, described test point realizes packet and captures, by Tcpdump, packet capturing is carried out to bridge joint mouth in crawl process, and packet is kept in the external storage of carry, to avoid the datagram overflow caused by transmission rate.
Above-mentioned intelligent full-service fault diagnosis system, wherein, the data message form of crawl is pacp form, carries out local cache for the message captured according to appointment size.
Above-mentioned intelligent full-service fault diagnosis system, wherein, the up-downgoing message needed for described IPTV set top box carries out forwarding operation by target MAC (Media Access Control) address.
Above-mentioned intelligent full-service fault diagnosis system, wherein, the online or off-line real-time analysis of described Analysis server support, does not affect regular traffic and uses.
Compared with the prior art, beneficial effect of the present invention is:
--background analysis system adopts ripe freeware to carry out customizing script and writes the efficient process of realization;
--whole system have employed free Open Source Platform in a large number and carries out secondary development, greatly reduces integrated cost;
--do not need Field Force to carry out complicated configuration deployment, also need not revise user terminal or the network equipment, the service application for user is completely transparent, can carry out Analysis on Fault Diagnosis under reasonable user awareness state.
Accompanying drawing explanation
The accompanying drawing forming a part of the present invention is used to provide a further understanding of the present invention, and schematic description and description of the present invention, for explaining the present invention, does not form inappropriate limitation of the present invention.In the accompanying drawings:
Fig. 1 is the carrying topological structure schematic diagram of IPTV service system;
Fig. 2 is the application schematic diagram of the intelligent full-service fault diagnosis system of the present invention.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtained under creative work prerequisite, belong to the scope of protection of the invention.
It should be noted that, when not conflicting, the embodiment in the present invention and the feature in embodiment can combine mutually.
The intelligent full-service fault diagnosis system of the present invention is applied to IPTV light net, referring to Fig. 1, IPTV light net comprises IPTV SR, IPTV POP point, switch, OLT, light subnetwork, ONU, home gateway, IPTV set top box and DSLAM, IPTV SR is located at metropolitan area network limit, and IPTV POP, switch intercom with IPTV SR phase respectively, and switch intercoms with DSLAM, OLT phase respectively, OLT, light subnetwork, ONU, home gateway and IPTV set top box communicate to connect successively, and DSLAM is connected with home gateway.Fault diagnosis system of the present invention comprises data acquisition test terminal, cloud storage platform and Analysis server, data acquisition test terminal receives the data that multiple test point gathers, data acquisition test terminal is with in serial connection or bypass mode access IPTV light net, and data acquisition test terminal, cloud storage platform and Analysis server communicate to connect successively.The data integrity collected is passed back to cloud storage platform by data acquisition test terminal, then can confirm which some position goes wrong by the data that Analysis server comparison is different.
Continue referring to shown in Fig. 2, in a preferred embodiment of the invention, test point comprises the first test point, the second test point, the 3rd test point, 4th test point and the 5th test point, first test point is located between IPTV SR and IPTV POP point, and the second test point is located between IPTV SR and switch, and the 3rd test point is located between switch and OLT, 4th test point is located between ONU and home gateway, and the 5th test point is located between home gateway and IPTV set top box.
This fault diagnosis system main body adopts Distributed Design, and backstage is carried out total score after adopting cloud storage mode intensive data and analysed, can the various exceptional faults that relate to of process IP TV, and all comprehensive analyses can on backstage in real time or off-line analysis.Such pattern alleviates the work on the spot pressure of outside line, avoids process of repeatedly visiting, and improves the efficiency that O&M is intensive simultaneously, enhances background analysis ability.According to the fault amount that 1000 packet capturings are analyzed, each fault on average can be saved and within 6 hours, be calculated the workload that can save and reached for 6000 man-hours.
When a failure occurs it, after being judged by preliminary process, in the test point needing to carry out detecting, enter by the test terminal serial connection customized or bypass mode access.The data integrity collected is passed back to cloud storage platform by acquisition terminal.Then can confirm which some position goes wrong by the data that Analysis server comparison is different.
In whole troubleshooting, the regular traffic not affecting user uses, and has not both had outside line personnel to garrison observation at the scene, also can not interrupt test.Rely on intelligentized like this test acquisition terminal can perceive the service condition of user, and the business data flow of the reality of user can not be interfered with.
The hardware platform of exploitation is Atheros AR7161, and this hardware board possesses good function expansibility, meets the functional requirement of general router.Its chip processing capabilities possessed can complete specific task simultaneously.I purchases three hardware devices on the net as development of substrates myself.
After selected hardware platform, I has built Software Development Platform, mainly comprises:
PC one (CPU i5, hard disk 256G, operating system win7); Vmware: software virtual machine, allows a real computer to run several operating system simultaneously; Suselinux: for the linux version of development and testing, conveniently can carry out debugging compilation operations; OpenWrt:OpenWrt is a high modularization, supermatic embedded Linux system, has powerful networking component and autgmentability, is usually used in industrial control equipment, phone, small scale robot, Smart Home, router and VOIP equipment.Meanwhile, it provides individual compiled software more than 100, and quantity is also in continuous increase, and OpenWrt SDK more simplifies the operation developed software.
Log in means adopts SecureCRT, supports the login modes such as telnet, SSH thus can connect debug terminal easily.Edit tool adopts a kind of standard compliation instrument of vi linux, is used for writing code and editor's configuration file.
Select suitable OpenWrt version to compile, then by burned for image file hardware system, and on hardware system, adopt the shell of linux to have programmed corresponding customization function.Code forms primarily of four parts: initialize routine (init), main program (proc), upload program (ftp) and switching programme (switch), and the function completed comprises:
-realize two layers of transparent transmission.Under two layers of transparent transmission mode router two Interface realizations be two-layer forwarding capability, the up-downgoing message namely required for IPTV set top box can not revise two-layer ether frame head, but carries out forwarding operation by target MAC (Media Access Control) address.The regular traffic that can not affect user under being serially connected in user network environment like this uses.
-realize interface packet capturing.Set up packet capturing process, for the crawl to transparent data bag, process carries out packet capturing by Tcpdump to bridge joint mouth, is kept at by packet in the external storage of carry, avoids the datagram overflow caused in transmission rate, can not cause conflict and interference.The data message form captured is pacp form, can open analyzing and processing with softwares such as wireshark.Consider the efficiency of the reliability that follow-up data transmits and accident analysis, local cache being carried out, this size parameter adjustable according to appointment size for the message captured, also can utilize when carrying out data analysis software that multiple file is carried out combined analysis.
-realize data upload.Server sets up uploading process, for the packet of crawl is uploaded to far-end server, process and far-end server connect, and are periodically uploaded to by packet in far-end ftp server by cmdftp, need to utilize process to do periodic detection, cycle parameter is also adjustable.
-realize button and LED prompting.The corresponding configuration file of amendment hardware and button and LED, redefines the calling interface of each button box LED, in packet capturing and uploading process, call buttons interface, realize running and hold function, the color tips user of LED can also be provided, whether normally run.
Be described in detail specific embodiments of the invention above, but the present invention is not restricted to specific embodiment described above, it is just as example.To those skilled in the art, any equivalent modifications and substitute also all among category of the present invention.Therefore, equalization conversion done without departing from the spirit and scope of the invention and amendment, all should contain within the scope of the invention.

Claims (6)

1. an intelligent full-service fault diagnosis system, be applied to IPTV light net, described IPTV light net comprises IPTV SR, IPTV POP point, switch, OLT, light subnetwork, ONU, home gateway, IPTV set top box and DSLAM, described IPTV SR is located at metropolitan area network limit, described IPTV POP, described switch intercoms with described IPTV SR phase respectively, described switch respectively with described DSLAM, described OLT phase intercoms, described OLT, described smooth subnetwork, described ONU, described home gateway and described IPTV set top box communicate to connect successively, described DSLAM is connected with described home gateway, it is characterized in that, comprise data acquisition test terminal, cloud storage platform and Analysis server, described data acquisition test terminal receives the data that multiple test point gathers, described data acquisition test terminal accesses in described IPTV light net with serial connection or bypass mode, described data acquisition test terminal, described cloud storage platform and described Analysis server communicate to connect successively, the data integrity collected is passed back to described cloud storage platform by described data acquisition test terminal, then can confirm which some position goes wrong by the data that described Analysis server comparison is different.
2. intelligent full-service fault diagnosis system according to claim 1, it is characterized in that, described test point comprises the first test point, second test point, 3rd test point, 4th test point and the 5th test point, described first test point is located between described IPTV SR and described IPTV POP point, described second test point is located between described IPTV SR and described switch, described 3rd test point is located between described switch and described OLT, described 4th test point is located between described ONU and described home gateway, described 5th test point is located between described home gateway and described IPTV set top box.
3. intelligent full-service fault diagnosis system according to claim 1 or 2, it is characterized in that, described data acquisition test terminal captures full-service data, described test point realizes packet and captures, by Tcpdump, packet capturing is carried out to bridge joint mouth in crawl process, and packet is kept in the external storage of carry, to avoid the datagram overflow caused by transmission rate.
4. intelligent full-service fault diagnosis system according to claim 3, it is characterized in that, the data message form of crawl is pacp form, carries out local cache for the message captured according to appointment size.
5. intelligent full-service fault diagnosis system according to claim 1 or 2, is characterized in that, the up-downgoing message needed for described IPTV set top box carries out forwarding operation by target MAC (Media Access Control) address.
6. intelligent full-service fault diagnosis system according to claim 1, is characterized in that, the online or off-line real-time analysis of described Analysis server support, does not affect regular traffic and use.
CN201410567763.4A 2014-10-22 2014-10-22 Intelligent all-service fault diagnosing system Pending CN104320653A (en)

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Cited By (7)

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CN107395462A (en) * 2017-08-30 2017-11-24 深圳市瑞研通讯设备有限公司 A kind of IPTV testers
CN108595306A (en) * 2018-04-18 2018-09-28 大连理工大学 A kind of service performance testing method towards mixed portion's cloud
WO2018223598A1 (en) * 2017-06-08 2018-12-13 深圳市创维软件有限公司 Remote debugging method, set-top box and server
CN111766788A (en) * 2020-06-01 2020-10-13 珠海格力电器股份有限公司 Intelligent household control method and device
CN112383845A (en) * 2020-11-09 2021-02-19 国网四川省电力公司成都供电公司 Test circuit and method convenient for PON to access network link
CN112436955A (en) * 2020-10-16 2021-03-02 苏州浪潮智能科技有限公司 Data distributed acquisition method and device for complex network
CN113905226A (en) * 2021-09-08 2022-01-07 深圳市九洲电器有限公司 Set top box playing fault repairing method, server, system and storage medium

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CN101656892A (en) * 2009-09-01 2010-02-24 上海理想信息产业(集团)有限公司 IPTV tester merged to telecom operation and maintenance system and use method thereof
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Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2018223598A1 (en) * 2017-06-08 2018-12-13 深圳市创维软件有限公司 Remote debugging method, set-top box and server
CN107395462A (en) * 2017-08-30 2017-11-24 深圳市瑞研通讯设备有限公司 A kind of IPTV testers
CN107395462B (en) * 2017-08-30 2021-08-10 深圳市瑞研通讯设备有限公司 IPTV tester
CN108595306A (en) * 2018-04-18 2018-09-28 大连理工大学 A kind of service performance testing method towards mixed portion's cloud
CN108595306B (en) * 2018-04-18 2021-03-26 大连理工大学 Service performance testing method for mixed cloud
CN111766788A (en) * 2020-06-01 2020-10-13 珠海格力电器股份有限公司 Intelligent household control method and device
CN112436955A (en) * 2020-10-16 2021-03-02 苏州浪潮智能科技有限公司 Data distributed acquisition method and device for complex network
CN112436955B (en) * 2020-10-16 2022-05-24 苏州浪潮智能科技有限公司 Data distributed acquisition method and device for complex network
CN112383845A (en) * 2020-11-09 2021-02-19 国网四川省电力公司成都供电公司 Test circuit and method convenient for PON to access network link
CN112383845B (en) * 2020-11-09 2022-10-11 国网四川省电力公司成都供电公司 Test circuit and method convenient for PON to access network link
CN113905226A (en) * 2021-09-08 2022-01-07 深圳市九洲电器有限公司 Set top box playing fault repairing method, server, system and storage medium
CN113905226B (en) * 2021-09-08 2023-09-19 深圳市九洲电器有限公司 Set top box playing fault repairing method, server, system and storage medium

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Application publication date: 20150128