CN104158691A - Method for remotely diagnosing port loopback of coaxial cable EoC upstream home gateway unit - Google Patents

Method for remotely diagnosing port loopback of coaxial cable EoC upstream home gateway unit Download PDF

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Publication number
CN104158691A
CN104158691A CN 201410422782 CN201410422782A CN104158691A CN 104158691 A CN104158691 A CN 104158691A CN 201410422782 CN201410422782 CN 201410422782 CN 201410422782 A CN201410422782 A CN 201410422782A CN 104158691 A CN104158691 A CN 104158691A
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eoc
software
loopback
gateway
hgu
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CN 201410422782
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Chinese (zh)
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李志民
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太仓市同维电子有限公司
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Publication of CN104158691A publication Critical patent/CN104158691A/en

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Abstract

The present invention provides a method for remotely diagnosing port loopback of coaxial cable EoC upstream home gateway unit. The method for remotely diagnosing port loopback of coaxial cable EoC upstream home gateway unit is as follows: a gateway CPU software of a home gateway unit HGU automatically monitors the state of loopback; when loopback occurs, the software correspondingly configures CPIO of an assigned CPU and transmits a signal to the GPIO of a EoC chip; the GPIO signal triggers software actions corresponding to the EoC chip with the following specific behaviors: a package actively report a message and transmits the message to the manager of the network system, which is a network management system; at this time, the gateway issues a configuration of specific operations to the HGU according to the behavior type loopback carried by the message and the operations previously configured for corresponding behavior types, and the software of the EoC chip of the HGU and the gateway CPU software accomplish the configure issued by the gateway together. The present invention is used for the existing network of EoC technique.

Description

远程诊断同轴电缆EoC上行家庭网关单元端口环回方法 Remote loopback diagnostic method uplink coaxial EoC home gateway port means

技术领域: FIELD:

[0001] 本发明涉及一种远程诊断同轴电缆EoC上行家庭网关单元端口环回方法。 [0001] The present invention relates to a remote diagnostic unit coaxial EoC home gateway uplink port loopback method.

背景技术: Background technique:

[0002] 在高速发展的信息化社会,家家户户都有可能安放一台家庭网关单元HGU来为家庭提供互联网,在这其中,不少用户将会选择同轴电缆EoC数据上行的家庭网关单元H(iU。 由于用户误操作或网络部署错误等原因,造成HGU端口环回,这时若用户对HGU缺乏一定的了解及排查方法,用户只好选择咨询设备供应商或网络服务提供商的客服,但是客服不清楚具体的故障,只好派现场维护工程师到用户家里排查故障,由此为供应商带来巨额的维护成本及大量的客户投诉的问题。为此,若供应商的网络管理系统能够及时的、自动的侦测到用户家里的HGU端口环回故障、异常,并能根据预先设定的规则消除故障,这样,可以带来低碳化、高效率、低维护成本等有利因素。 [0002] In the rapid development of information society, may be placed every household has a home Internet gateway unit HGU to provide for a family, in which many users will choose the home gateway unit H coaxial EoC uplink data ( iU. due to user errors or network deployment errors and other factors, HGU port loopback, then if the user a certain lack of understanding and troubleshooting methods HGU, the user had to select customer service consulting network equipment supplier or service provider, but customer service not clear the fault, had sent to the user's home site maintenance engineer to troubleshoot, and the resulting huge problems of maintenance costs and a large number of customer complaints to suppliers. for this reason, if the vendor network management system capable of timely, automatically detect the user's home HGU port loopback failure, abnormal, and can eliminate the fault according to the rules set in advance, so that you can bring low-carbon, high-efficiency, low maintenance costs and other favorable factors.

发明内容: SUMMARY:

[0003] 本发明的目的是提供一种能够解决现网中,由于种种原因,包括误操作、错误的局域网组建等,出现HGU单端口及多端口间出现环回,最终导致网络无法使用,而引起的用户反馈、投诉及超额的运维成本问题的远程诊断同轴电缆EoC上行家庭网关单元端口环回方法。 [0003] The present invention is to provide a way to solve the current network, for various reasons, including the misuse, errors such as Local Area Network, there appears loopback between HGU single-port and multi-port, resulting in network can not be used, and caused by the user feedback and complaints over the operation and maintenance cost remote diagnosis coax EoC home gateway unit upstream port loopback method.

[0004] 上述的目的通过以下的技术方案实现: [0004] The above object is achieved by the following technical solution:

[0005] -种远程诊断同轴电缆EoC上行家庭网关单元端口环回方法,由家庭网关单元HGU的网关CPU软件自动监控环回的状态,环回出现时,软件相应的设置指定的CPU的GPI0 (通用输入/输出),传输信号给EoC芯片的GPI0,该GPI0信号触发EoC芯片对应的软件行为,具体的行为是,封装主动上报报文,传输该报文到该网络系统的管理者--网络管理系统,这时网管根据报文携带的行为种类环回,及预先对相应行为种类设置的操作,下发具体操作的配置到HGU,由HGU的EoC芯片的软件及网关CPU软件共同完成由网关下发的配置。 [0005] - Remote diagnostics species coax home gateway unit EoC uplink port loopback method, automatic monitoring loopback state by the home gateway unit HGU gateway CPU software loopback occurs, the corresponding settings specified by the software of the CPU GPI0 (general purpose input / output), to a transmission signal GPI0 EoC chip, chip EoC trigger signal corresponding to the software behavior GPI0 specific behavior, actively reports encapsulated packet, the packet transmitted to the network system administrator - network Management system, NMS time loopback packet according to the type of behavior carried, and the operation of the corresponding behavior of the type previously set to deliver the configuration to HGU specific operation, the chip EoC HGU the software and CPU software is done by common gateway configuration sent by the gateway.

[0006] 有益效果: [0006] beneficial effects:

[0007] 1.本发明依据自动诊断的结果,网管能够及时的根据事先设定的方法处理端口环回异常,避免影响网络的质量,提高网络性能及用户上网体验。 Automatic diagnosis results according to the invention [0007] 1. The network management method according to timely process previously set port loopback abnormalities, avoid the impact of network quality, improve network performance and user experience online.

[0008] 2.本发明能够通过供应商的网络管理系统(简称网管),进行远程自动诊断HGU 的端口环回异常、故障,并根据预先设定的处理方法屏蔽环回对网络的影响,提升用户对网络性能的体验。 [0008] 2. The present invention can (abbreviated NMS), for remote diagnosis HGU automatically by the network management system vendor port loopback exception, fault, and the shielding effect on the loopback network in accordance with a predetermined processing method, lift the user experience on network performance.

[0009] 3.本发明能够进行网管软件实时的侦听异常报文,若侦听到H(iU的软件主动上报的报文,并根据报文的内容或类型,判断故障为HGU的端口或端口间环回异常,则网管软件可根据预先设置的事件,屏蔽环回故障对网络的影响。 [0009] 3. The present invention is capable of real-time network management software listener abnormal message if H (iU actively reported software packets, and based on the content or type of the packet, to determine the fault port listens to or HGU inter-port loopback exception, the network management software according to pre-set event, the failure to shield the loopback network.

[0010] 4.本发明采用的应用配置,最终避免了因环回故障造成长时间的影响;另外,网管在处理此类行为时,制作相应的形成日志记录,以便管理员查看、管理。 [0010] 4. The application of the present invention employs the configuration, to avoid affecting the final result of a long loop fault; Further, when dealing with such network behavior, making formation of the corresponding log record, the administrator to view, manage.

[0011] 5.本发明供应商的网管软件能够自动屏蔽故障,避免了对整个网络性能带来深度的影响及用户的体验;用户向客服咨询相关故障时,根据网管系统的告警、log等提示提示信息,能够第一时间帮助用户排除问题,这样无需供应商的现场维护工程师到用户家里排查故障;降低了维修量,降低了维修费用,并且降低了用于处理用户问题的维护费用。 [0011] The present invention is network management software vendors can automatically shield failure, the user and to avoid the impact on the depth of the overall network performance experience; the user to consult the relevant fault customer, network management system according to the alarm, and other tips log message, the first time be able to help you troubleshoot problems, so no need to suppliers of on-site maintenance engineers to troubleshoot users' homes; reduce the amount of maintenance, reducing maintenance costs, and reduced maintenance costs for handling user problems.

[0012] 6.本发明缩短了因供应商内部对故障处理流程及人员的管理问题而带来的排查故障时间;故障通过远程协助的方式排除,可回避对用户及邻里的打扰,同时提升了用户的满意度及信赖感。 [0012] 6. The present invention shortens troubleshooting time due to internal supplier management problems troubleshooting processes and people brought; failure by way of exclusion of Remote Assistance, and the user can avoid disturbance to the neighborhood, while improving user satisfaction and trust.

附图说明: BRIEF DESCRIPTION OF:

[0013] 附图1是本产品的具体网络拓扑图。 [0013] Figure 1 is the product of the particular network topology.

[0014] 附图2是本广品的流程图。 [0014] Figure 2 is a flowchart of a wide product.

具体实施方式: Detailed ways:

[0015] 实施例1 : [0015] Example 1:

[0016] 一种远程诊断同轴电缆EoC上行家庭网关单元端口环回方法,其特征是:由家庭网关单元HGU的网关CPU软件自动监控环回的状态,环回出现时,软件相应的设置指定的CPU的GPI0,传输信号给EoC芯片的GPI0,该GPI0信号触发EoC芯片对应的软件行为,具体的行为是,封装主动上报报文,传输该报文到该网络系统的管理者--网络管理系统(简称网管),这时网管根据报文携带的行为种类环回,及预先对相应行为种类设置的操作,下发具体操作的配置到HGU,由HGU的EoC芯片的软件及网关CPU软件共同完成由网关下发的配置。 [0016] A remote diagnostic unit coaxial EoC home gateway uplink port loopback method, wherein: automatically monitor the state of the loopback home gateway unit HGU gateway CPU software loopback occurs, the corresponding software settings specify GPI0 a CPU, a transmission signal to GPI0 EoC chip, the software behavior EoC GPI0 trigger signal corresponding to the chip, the specific behavior, actively reports encapsulated packet, the packet transmitted to the network system administrator - network management system (NMS), then the loopback network behavior depending on the type carried in the packet, and the operation of the corresponding behavior of the type previously set, the specific operation issued to HGU configuration, the common chip EoC HGU the CPU of the gateway software and software issued by the complete configuration of the gateway.

[0017] 实施例2: [0017] Example 2:

[0018] 实施例1所述的远程诊断同轴电缆EoC上行家庭网关单元端口环回方法,端口环回发生故障时,由通过激活EoC芯片的GPI0进行端口环回解决;下一步组织报文主动上报; 下一步接收报文并进行分析;下一步预置操作的下发;下一步组织报文并进行传输报文; 下一步网关CPU处理回复报文应用配置,最后消除环回。 [0018] The remote diagnostics coaxial cable according to Example 1 EoC home gateway unit uplink port loopback method loopback failure occurs, by activating a chip GPI0 EoC loopback solution; the next packet active tissue reporting; the next packet received and analyzed; next preset operation issued; tissue next packet and to transmit the packet; next processing CPU of the gateway application configuration response message, and finally eliminating the loopback.

Claims (1)

1. 一种远程诊断同轴电缆EoC上行家庭网关单元端口环回方法,其特征是:由家庭网关单元HGU的网关CPU软件自动监控环回的状态,环回出现时,软件相应的设置指定的CPU 的GPI0,传输信号给EoC芯片的GPI0,该GPI0信号触发EoC芯片对应的软件行为,具体的行为是,封装主动上报报文,传输该报文到该网络系统的管理者--网络管理系统,这时网管根据报文携带的行为种类环回,及预先对相应行为种类设置的操作,下发具体操作的配置到HGU,由HGU的EoC芯片的软件及网关CPU软件共同完成由网关下发的配置。 1. A remote diagnostic unit coaxial EoC home gateway uplink port loopback method, wherein: automatically monitor the state of the loopback home gateway unit HGU gateway CPU software loopback occurs, the corresponding settings specified by the software GPI0 the CPU, transmitting a signal to the chip GPI0 EoC, the software behavior EoC GPI0 trigger signal corresponding to the chip, the specific behavior, actively reports encapsulated packet, the packet transmitted to the network system administrator - network management system , then loop according to the type of network behavior carried in the packet, and the operation of the corresponding behavior of the type previously set, the specific operation of the configuration issued to HGU, HGU done by the gateway EoC chip CPU and software co-delivered by the gateway software Configuration.
CN 201410422782 2014-08-26 2014-08-26 Method for remotely diagnosing port loopback of coaxial cable EoC upstream home gateway unit CN104158691A (en)

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Citations (7)

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CN1599344A (en) * 2003-09-15 2005-03-23 电视电声研究所 Architecture structure and realizing method of home network system
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CN101534229A (en) * 2009-04-24 2009-09-16 北京华纬讯电信技术有限公司 Informatization community system based on SIP protocol
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CN202721693U (en) * 2012-07-12 2013-02-06 山东万博科技股份有限公司 A gateway of a household Internet of Things
US20130103660A1 (en) * 2011-10-21 2013-04-25 Qualcomm Incorporated Network connected media gateway for communication networks
CN103281222A (en) * 2013-03-08 2013-09-04 杭州初灵信息技术股份有限公司 Ethernet over coax (EOC)-based telecommunication network, internet and broadcasting network fused home integrated gateway

Patent Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1599344A (en) * 2003-09-15 2005-03-23 电视电声研究所 Architecture structure and realizing method of home network system
CN101404593A (en) * 2007-10-04 2009-04-08 韩国电子通信研究院 General obstacle handling system and method
CN101534229A (en) * 2009-04-24 2009-09-16 北京华纬讯电信技术有限公司 Informatization community system based on SIP protocol
US20110103374A1 (en) * 2009-10-30 2011-05-05 Lajoie Michael L Methods and apparatus for packetized content delivery over a content delivery network
US20130103660A1 (en) * 2011-10-21 2013-04-25 Qualcomm Incorporated Network connected media gateway for communication networks
CN202721693U (en) * 2012-07-12 2013-02-06 山东万博科技股份有限公司 A gateway of a household Internet of Things
CN103281222A (en) * 2013-03-08 2013-09-04 杭州初灵信息技术股份有限公司 Ethernet over coax (EOC)-based telecommunication network, internet and broadcasting network fused home integrated gateway

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