CN104021612A - Airport counter service system and airport counter service method - Google Patents
Airport counter service system and airport counter service method Download PDFInfo
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- CN104021612A CN104021612A CN201410262966.2A CN201410262966A CN104021612A CN 104021612 A CN104021612 A CN 104021612A CN 201410262966 A CN201410262966 A CN 201410262966A CN 104021612 A CN104021612 A CN 104021612A
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Abstract
The invention provides an airport counter service system and an airport counter service method. The airport counter service method comprises the following steps: carrying out passengers' check-in, and receiving check-in passenger information sent by a common passenger processing system; then, according to the received passenger information, looking for flight dynamic information of passengers from an operation system; according to the detail information of passengers and the flight dynamic information, finding out service used for being shown to the passengers from a service database and showing the introduction of the found-out service to the passengers. According to the airport counter service system and the airport counter service method, a service selection function is set in a check-in counter, so that the passengers can select related service during check-in, the time of the passengers is saved, the operation efficiency of an airport is improved, and meanwhile the safety management of the airport is enhanced.
Description
Technical field
The present invention relates to airport passenger's service field, be specifically related to a kind of airport counter service system and method.
Background technology
Traditional airport sales counter conventionally can only be continuous for passenger's value of handling tractor driver, and can not provide other required services for passenger, if passenger need to handle other services, the relevant departments that must go to the airport handle, this will spend passenger's plenty of time conventionally, also easily causes in airport passenger's indwelling time long, stream of people's confusion, thereby the potential safety hazard of bringing, has strengthened the safety management difficulty on airport.
Summary of the invention
In view of this, the invention provides a kind of airport counter service system and method, be provided with service selection capability at value rack platform, make passenger in value machine, to select related service, save passenger's time, improved the operational efficiency on airport, strengthened the safety management on airport simultaneously.
Table 1 has been enumerated some terms and definition that the present invention uses.
Table 1
A kind of airport provided by the invention counter service method, comprising:
Step 1: user name, password to input are verified;
Step 2: carry out passenger and be worth handling of machine, and the passenger information of the value of handling machine is sent to and shares passenger's disposal system to print boarding card;
Step 3: the passenger information of the value of handling machine described in the shared passenger's disposal system transmission of reception;
Step 4: according to the passenger information receiving, search passenger's flight dynamic information from operation system;
Step 5: according to passenger's detailed information, flight dynamic information, find out the service for showing passenger from service database;
Step 6: the overview of the service finding out is showed to passenger;
Step 7: the service that judged whether, by preliminary election, if having, is transferred the detailed description of respective service, and showed passenger from service database;
Step 8: the service of having judged whether is chosen by passenger, if having, information on services is sent to printer and prints.
Described passenger information comprises name of passenger, passport NO., flight number, destination.
Described flight dynamic information comprises flight number, plane No., seat in the plane, boarding gate, Proposed Departure time, E.T.D(estimated time of departure), estimated time of arrival (ETA), state, and wherein, state comprises normally, incurs loss through delay, cancels.
Described step 5 comprises:
Step 5.1: according to passenger information, search registration database, judge whether described passenger is mark passenger; If passenger is mark passenger, enter step 5.2; If passenger is unmarked passenger, enter step 5.3;
Step 5.2: according to passenger information, from registration database, obtain described passenger's detailed passenger information, and as passenger's detailed information;
Step 5.3: using the passenger information receiving from shared passenger's disposal system as passenger's detailed information.
Described detailed passenger information comprises that passenger marks mark, name of passenger, passport NO., telephone number, E-mail address, priority, flight number, destination, seizes the opportunity information, information on services.
From service database, find out be no less than one for showing passenger's service.
The service of searching is showed passenger by priority orders according to service.
A kind of airport counter service system that the present invention provides simultaneously, comprising: registration database, service database, log in module, value machine module, flight and search module, label lookup module, service lookup module, communication module, service display module and services selection module.
Described registration database is for storing the detailed passenger information that is labeled passenger.
Described detailed passenger information comprises that passenger marks mark, name of passenger, passport NO., telephone number, E-mail address, priority, flight number, destination, seizes the opportunity information, information on services.
Described service database is for the detailed description of stores service.
The described module that logs in, for user name, the password of input are verified, and provides the result.
Described value machine module is worth handling of machine for carrying out passenger, and the passenger information of the value of handling machine is sent to communication module.
Described flight is searched the passenger information of module for sending according to communication module, searches passenger's flight dynamic information, and send to described service lookup module from operation system.
The passenger information of described label lookup module for sending according to communication module, search registration database, judge whether described passenger is mark passenger, if mark passenger, the detailed passenger information of transferring described mark passenger from described registration database is as passenger's detailed information, and sends to described service lookup module; If unmarked passenger, using the passenger information receiving from described communication module as passenger's detailed information, and sends to described service lookup module.
Described service lookup module, for according to passenger's detailed information, flight dynamic information, finds out the service for showing passenger, and the profile information of the service finding out is sent to described service display module from service database.
Described service display module is used for the profile information of the service of showing described service lookup module transmission, and shows the detailed description of the service of described services selection module transmission.
Described services selection module is used for having judged whether serving by preliminary election, if having, from service database, transfers the detailed description of respective service, and is sent to described service display module; And judged whether service chosen by passenger, if having, information on services is sent to communication module.Printer prints.
Described communication module, for being sent to, the passenger information obtaining from described value machine module shares passenger's disposal system, the passenger information receiving from described shared passenger's disposal system is sent to flight and searches module and label lookup module, and the information on services obtaining from described services selection module is sent to printer prints.
Described communication module is connected by SOCKET with described shared passenger's disposal system.
In sum, airport provided by the invention counter service system and method, by arranging service selection capability at value rack platform, make passenger in value machine, to select related service, save passenger's time, improved the operational efficiency on airport, strengthened the safety management on airport simultaneously.
Brief description of the drawings
Fig. 1 is the process flow diagram of a kind of airport of the present invention counter service method;
Fig. 2 is the structural representation of a kind of airport of the present invention counter service system.
Embodiment
As shown in Figure 1, one embodiment of the invention provides a kind of airport counter service method, and described method comprises:
Step 1: user name, password to input are verified;
Step 2: carry out passenger and be worth handling of machine, and the passenger information of the value of handling machine is sent to and shares passenger's disposal system to print boarding card; Wherein, described passenger information comprises name of passenger, passport NO., flight number, destination.
Step 3: the passenger information of the value of handling machine described in the shared passenger's disposal system transmission of reception;
Step 4: according to the passenger information receiving, search passenger's flight dynamic information from operation system; Wherein, described flight dynamic information comprises flight number, plane No., seat in the plane, boarding gate, Proposed Departure time, E.T.D(estimated time of departure), estimated time of arrival (ETA), state, and wherein, state comprises normally, incurs loss through delay, cancels.
Step 5: according to passenger's detailed information, flight dynamic information, find out the service for showing passenger from service database;
Alternatively, described step 5 can comprise:
Step 5.1: according to passenger information, search registration database, judge whether described passenger is mark passenger; If passenger is mark passenger, enter step 5.2; If passenger is unmarked passenger, enter step 5.3;
Step 5.2: according to passenger information, from registration database, obtain described passenger's detailed passenger information, and as passenger's detailed information; Wherein, described detailed passenger information comprises that passenger marks mark, name of passenger, passport NO., telephone number, E-mail address, priority, flight number, destination, seizes the opportunity information, information on services.
Step 5.3: using the passenger information receiving from shared passenger's disposal system as passenger's detailed information.
Step 6: the overview of the service finding out is showed to passenger;
Step 7: the service that judged whether, by preliminary election, if having, is transferred the detailed description of respective service, and showed passenger from service database; Alternatively, can from service database, find out be no less than one for showing passenger's service.And can the service of searching be showed to passenger according to the priority orders of service.
Step 8: the service of having judged whether is chosen by passenger, if having, information on services is sent to printer and prints.
As shown in Figure 2, one embodiment of the invention provides a kind of airport counter service system, and described system comprises: registration database, service database, log in module, value machine module, flight and search module, label lookup module, service lookup module, communication module, service display module and services selection module.
Described registration database is for storing the detailed passenger information that is labeled passenger.Wherein, described detailed passenger information at least comprises that passenger marks mark, name of passenger, passport NO., telephone number, E-mail address, priority, flight number, destination, seizes the opportunity information, information on services.
Described service database is for the detailed description of stores service.
The described module that logs in, for user name, the password of input are verified, and provides the result.
Described value machine module is worth handling of machine for carrying out passenger, and the passenger information of the value of handling machine is sent to communication module.
Described flight is searched the passenger information of module for sending according to communication module, searches passenger's flight dynamic information, and send to described service lookup module from operation system.
The passenger information of described label lookup module for sending according to communication module, search registration database, judge whether described passenger is mark passenger, if mark passenger, the detailed passenger information of transferring described mark passenger from described registration database is as passenger's detailed information, and sends to described service lookup module; If unmarked passenger, using the passenger information receiving from described communication module as passenger's detailed information, and sends to described service lookup module.
Described service lookup module, for according to passenger's detailed information, flight dynamic information, finds out the service for showing passenger, and the profile information of the service finding out is sent to described service display module from service database.
Described service display module is used for the profile information of the service of showing described service lookup module transmission, and shows the detailed description of the service of described services selection module transmission.
Described services selection module is used for having judged whether serving by preliminary election, if having, from service database, transfers the detailed description of respective service, and is sent to described service display module; And judged whether service chosen by passenger, if having, information on services is sent to communication module.Printer prints.
Described communication module, for being sent to, the passenger information obtaining from described value machine module shares passenger's disposal system, the passenger information receiving from described shared passenger's disposal system is sent to flight and searches module and label lookup module, and the information on services obtaining from described services selection module is sent to printer prints.Alternatively, described communication module can be connected by SOCKET with described shared passenger's disposal system.
In sum, airport counter service system and method that the embodiment of the present invention provides, by service selection capability being set at value rack platform, make passenger in value machine, to select related service, save passenger's time, improve the operational efficiency on airport, strengthened the safety management on airport simultaneously.
Claims (15)
1. an airport counter service method, is characterized in that, described method comprises:
Step 1: user name, password to input are verified;
Step 2: carry out passenger and be worth handling of machine, and the passenger information of the value of handling machine is sent to and shares passenger's disposal system to print boarding card;
Step 3: the passenger information of the value of handling machine described in the shared passenger's disposal system transmission of reception;
Step 4: according to the passenger information receiving, search passenger's flight dynamic information from operation system;
Step 5: according to passenger's detailed information, flight dynamic information, find out the service for showing passenger from service database;
Step 6: the overview of the service finding out is showed to passenger;
Step 7: the service that judged whether, by preliminary election, if having, is transferred the detailed description of respective service, and showed passenger from service database;
Step 8: the service of having judged whether is chosen by passenger, if having, information on services is sent to printer and prints.
2. a kind of airport according to claim 1 counter service method, is characterized in that, described passenger information comprises name of passenger, passport NO., flight number, destination.
3. a kind of airport according to claim 1 counter service method, it is characterized in that, described flight dynamic information comprises flight number, plane No., seat in the plane, boarding gate, Proposed Departure time, E.T.D(estimated time of departure), estimated time of arrival (ETA), state, and wherein, state comprises normally, incurs loss through delay, cancels.
4. a kind of airport according to claim 1 counter service method, is characterized in that, described step 5 comprises:
Step 5.1: according to passenger information, search registration database, judge whether described passenger is mark passenger; If passenger is mark passenger, enter step 5.2; If passenger is unmarked passenger, enter step 5.3;
Step 5.2: according to passenger information, from registration database, obtain described passenger's detailed passenger information, and as passenger's detailed information;
Step 5.3: using the passenger information receiving from shared passenger's disposal system as passenger's detailed information.
5. a kind of airport according to claim 1 counter service method, is characterized in that, finds out the service that is no less than from service database, shows passenger according to priority orders.
6. an airport counter service system, it is characterized in that, described system comprises: registration database, service database, log in module, value machine module, flight and search module, label lookup module, service lookup module, communication module, service display module and services selection module.
7. a kind of airport according to claim 6 counter service system, is characterized in that, described registration database is for storing the detailed passenger information that is labeled passenger.
8. according to a kind of airport counter service system one of claim 4 and claim 7 Suo Shu, it is characterized in that, described detailed passenger information comprises that passenger marks mark, name of passenger, passport NO., telephone number, E-mail address, priority, flight number, destination, seizes the opportunity information, information on services.
9. a kind of airport according to claim 6 counter service system, is characterized in that, described service database is for the detailed description of stores service.
10. a kind of airport according to claim 6 counter service system, is characterized in that, described value machine module is worth handling of machine for carrying out passenger, and the passenger information of the value of handling machine is sent to communication module.
11. a kind of airport according to claim 6 counter service systems, it is characterized in that, described flight is searched the passenger information of module for sending according to communication module, searches passenger's flight dynamic information, and send to described service lookup module from operation system.
12. a kind of airport according to claim 6 counter service systems, it is characterized in that, the passenger information of described label lookup module for sending according to communication module, search registration database, judge whether described passenger is mark passenger, if mark passenger transfers described mark passenger's detailed passenger information as passenger's detailed information, and sends to described service lookup module from described registration database; If unmarked passenger, using the passenger information receiving from described communication module as passenger's detailed information, and sends to described service lookup module.
13. a kind of airport according to claim 6 counter service systems, it is characterized in that, described service lookup module is used for according to passenger's detailed information, flight dynamic information, from service database, find out the service for showing passenger, and the profile information of the service finding out is sent to described service display module.
14. a kind of airport according to claim 6 counter service systems, it is characterized in that, described service display module is used for the profile information of the service of showing described service lookup module transmission, and shows the detailed description of the service of described services selection module transmission.
15. a kind of airport according to claim 6 counter service systems, it is characterized in that, described services selection module is used for having judged whether that service is by preliminary election, if having, from service database, transfer the detailed description of respective service, and be sent to described service display module; And judged whether service chosen by passenger, if having, information on services is sent to communication module, printer prints.
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| CN201410262966.2A CN104021612B (en) | 2014-06-13 | 2014-06-13 | Airport counter service system and airport counter service method |
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| CN201410262966.2A CN104021612B (en) | 2014-06-13 | 2014-06-13 | Airport counter service system and airport counter service method |
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| CN104021612A true CN104021612A (en) | 2014-09-03 |
| CN104021612B CN104021612B (en) | 2017-02-15 |
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| CN106446204A (en) * | 2016-10-06 | 2017-02-22 | 合肥飞友网络科技有限公司 | VIP lobby service information inquiry system based on frequent guest card |
| CN106709044A (en) * | 2016-12-30 | 2017-05-24 | 中国民航信息网络股份有限公司 | Flight combinational service query method and flight combinational service query system |
| CN106803225A (en) * | 2017-01-06 | 2017-06-06 | 中国东方航空股份有限公司 | Passenger's dynamic value management system and management method |
| CN107481051A (en) * | 2017-08-10 | 2017-12-15 | 中国民航信息网络股份有限公司 | SCM precision marketing information-pushing method and device |
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| CN112612843A (en) * | 2021-01-07 | 2021-04-06 | 重庆泛美新程航空服务有限公司 | Method, system, equipment and medium for counting and displaying business data of inquiry counter |
| CN113139889A (en) * | 2021-03-25 | 2021-07-20 | 广州民航信息技术有限公司 | Method and device for recommending delay service, electronic equipment and storage medium |
| CN113568063A (en) * | 2021-08-04 | 2021-10-29 | 昆明昆船逻根机场系统有限公司 | Luggage authorization centralized unpacking inspection method and device |
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| CN113139889A (en) * | 2021-03-25 | 2021-07-20 | 广州民航信息技术有限公司 | Method and device for recommending delay service, electronic equipment and storage medium |
| CN113568063A (en) * | 2021-08-04 | 2021-10-29 | 昆明昆船逻根机场系统有限公司 | Luggage authorization centralized unpacking inspection method and device |
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