CN102984400A - Voice call method based on keywords and voice call system - Google Patents
Voice call method based on keywords and voice call system Download PDFInfo
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- CN102984400A CN102984400A CN2011102615219A CN201110261521A CN102984400A CN 102984400 A CN102984400 A CN 102984400A CN 2011102615219 A CN2011102615219 A CN 2011102615219A CN 201110261521 A CN201110261521 A CN 201110261521A CN 102984400 A CN102984400 A CN 102984400A
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Abstract
The invention relates to a voice call method based on keywords and a voice call system. A backend system (2) is an application system deployed on the Internet (1). A mobile terminal (3) is a device with Internet connection and voice call functions, and client software (4) is installed on the mobile terminal (3). A user starts the client software (4) on the mobile terminal (3), and inputs the keywords. The client software (4) establishes connection to the backend system (2) and sends the keywords to the backend system (2). The backend system (2) queries enterprise information data, acquires enterprise information corresponding to the keywords and sends the enterprise information back to the client software (4). The client software (4) automatically dials a received phone number and displays the other information on an interface of the client software (4).
Description
Technical field
The present invention relates to a kind of voice call method based on keyword and system, the keyword dialing gets final product directly and specific enterprise is set up audio call by inputting, and belongs to the field of information technology.
Background technology
At present, enterprise all externally provides the customer service number, and 400 shortcodes are arranged, and common external telephone number is also arranged.When the user made a phone call to enterprise's customer service at needs, known method was the telephone number of input enterprise, then dialing.
The limitation of this method is: enterprise's customer service number is very many, and the user is difficult to all remember.Even if utilize the phonebook function of mobile phone, also the customer service number of all enterprises all can not be preserved.And in case the customer service number of enterprise is changed, the user is unable to find out.
By the present invention, just can address the above problem.The user inputs keyword at mobile phone, and mobile phone terminal software is automatically communicated by letter with the background system disposed in the Internet, and then the information such as enterprise telephone number of corresponding this keyword of inquiry call out enterprise telephone number, thereby sets up and the audio call of enterprise's customer service.For example, input " McDonald ", mobile phone terminal software is issued background system with " McDonald ", and background system returns number " 4008517517 ", mobile phone automatic call " 4008517517 ".
Summary of the invention
In order to realize voice call method and the system based on keyword, the invention provides a kind of keyword voice calling system model of Internet-based.Background system (2) is an application system that is deployed in the Internet (1).Portable terminal (3) is the equipment that possesses the Internet connection and voice call function, and client software (4) is installed on the portable terminal (3).
The user starts client software (4) at terminal equipment (3), inputs a keyword.Client software (4) foundation is connected with background system (2), sends keyword to background system (2).Background system (2) inquiry company information data are obtained company information that should keyword, send it back client software (4).Client software (4) is dialed the telephone number that receives automatically, and shows that out of Memory is on the interface of client software (4).
Background system (2) safeguards that the company information database is arranged, and comprises the title, telephone number, keyword, LOGO picture of enterprise etc.System supports a plurality of keywords and a plurality of telephone number.When obtaining a plurality of telephone number, client software (4) can select by prompting user.
Client software (4) can be with the information caches such as enterprise telephone number that obtain from background system (2) in this locality, and regularly whether inquiry has information change and synchronous with background system (2).
The invention has the beneficial effects as follows, by coming the information such as affiliated enterprise's telephone number with the keyword that is easy to remember, greatly simplified the method for calling out enterprise's customer service phone and obtaining company information.
Description of drawings
Below in conjunction with accompanying drawing invention is described further.
Fig. 1 is based on the design principle block diagram of the voice calling system of keyword among the present invention.
Fig. 2 is the communication flow diagram of client software and background system among the present invention.
Embodiment
In Fig. 1, background system (2) is an application system that is deployed in the Internet (1).Portable terminal (3) is the terminal equipment that possesses the Internet connection and voice call function, and client software (4) is installed on the portable terminal (3).Client software (4) receives user's keyword input, connects background service (2), inquires about company information corresponding to this keyword.Background service (2) returns company information corresponding to keyword to client software (4).Client software (4) shows the phone number list that obtains, the telephone number that the calling party selects.If only have a telephone number, then client software (4) is directly called this telephone number.The user also can contact by out of Memory and this enterprise, such as message, note, instant messaging etc.
In Fig. 2, this calling procedure is described as an example of McDonald example.The user is key feeding key words " McDonald " in client software (4), and client software (4) sends query requests to the background system that is arranged in the Internet (1) (2), comprises the keyword " McDonald " of input in the query requests.To record corresponding to " McDonald ", return recording information is to client software (4) by keyword query for background system (2).If it is a plurality of that the telephone number that returns has, then client software (4) shows phone number list, by user selection.The telephone number that client software (4) calling party selects.The user also can select at client software (4) mode such as message, note, instant messaging and enterprise's customer service to carry out information interaction.
When specific implementation, the variation in the following design is arranged:
1. can simplify background system, in client software (4), preset some 400 special service numbers commonly used, reach other non-400 telephone numbers.The user can from the edlin special service number, also can obtain more 400 special service numbers by regular update client software (4).
2. based on the company information data of obtaining from background system (2), client software (4) can increase other function, such as note transmission, message, instant messaging, navigation Service, corporate advertising displaying etc.
Claims (6)
1. voice call method and system based on a keyword, user use the portable terminal can be fast and the enterprise voice call.
2. according to claim 1 a kind of voice call method and system based on keyword is characterized in that the user can be fast and the enterprise voice call by inputting keyword.
3. according to claim 1 a kind of voice call method and system based on keyword is characterized in that keyword can be full name, abbreviation, the letter abbreviations of enterprise, or other self-defining character string.
4. according to claim 1 a kind of voice call method and system based on keyword is characterized in that system is comprised of mobile phone terminal software and the background system that is positioned at the Internet.
5. according to claim 1 a kind of voice call method and system based on keyword is characterized in that background system is responsible for the corresponding relation of the information such as maintain keyword and enterprise number, and provide that the user registers, the webpage support of management enterprise information etc.
6. according to claim 1 a kind of voice call method and system based on keyword is characterized in that background system can push enterprise's relevant information to mobile phone terminal software in the calling procedure, and is shown to the user.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011102615219A CN102984400A (en) | 2011-09-06 | 2011-09-06 | Voice call method based on keywords and voice call system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011102615219A CN102984400A (en) | 2011-09-06 | 2011-09-06 | Voice call method based on keywords and voice call system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN102984400A true CN102984400A (en) | 2013-03-20 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2011102615219A Pending CN102984400A (en) | 2011-09-06 | 2011-09-06 | Voice call method based on keywords and voice call system |
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| Country | Link |
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| CN (1) | CN102984400A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104881826A (en) * | 2015-06-23 | 2015-09-02 | 顾隽赞 | Law service system and method based on geographical position information processing |
| CN105991657A (en) * | 2016-06-24 | 2016-10-05 | 湖南汇博电子技术有限公司 | Interactive method, server and interactive system |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1753434A (en) * | 2005-10-28 | 2006-03-29 | 梁宇杰 | Method of transmitting real name short message and its system |
| CN101155342A (en) * | 2006-09-27 | 2008-04-02 | 曹宣 | Processing method and system for wireless communication service |
| CN101178740A (en) * | 2007-12-19 | 2008-05-14 | 胡绍珠 | Method for publishing search information |
| CN101552844A (en) * | 2008-04-02 | 2009-10-07 | 季争鸣 | Method for searching and directly dialing called telephone number at network end |
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2011
- 2011-09-06 CN CN2011102615219A patent/CN102984400A/en active Pending
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1753434A (en) * | 2005-10-28 | 2006-03-29 | 梁宇杰 | Method of transmitting real name short message and its system |
| CN101155342A (en) * | 2006-09-27 | 2008-04-02 | 曹宣 | Processing method and system for wireless communication service |
| CN101178740A (en) * | 2007-12-19 | 2008-05-14 | 胡绍珠 | Method for publishing search information |
| CN101552844A (en) * | 2008-04-02 | 2009-10-07 | 季争鸣 | Method for searching and directly dialing called telephone number at network end |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104881826A (en) * | 2015-06-23 | 2015-09-02 | 顾隽赞 | Law service system and method based on geographical position information processing |
| CN105991657A (en) * | 2016-06-24 | 2016-10-05 | 湖南汇博电子技术有限公司 | Interactive method, server and interactive system |
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| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| DD01 | Delivery of document by public notice |
Addressee: Wang Guochen Document name: Notification of Passing Examination on Formalities |
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| DD01 | Delivery of document by public notice |
Addressee: Wang Guochen Document name: the First Notification of an Office Action |
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| C02 | Deemed withdrawal of patent application after publication (patent law 2001) | ||
| WD01 | Invention patent application deemed withdrawn after publication |
Application publication date: 20130320 |