CN102867258A - Method for shortening queues in supermarket - Google Patents
Method for shortening queues in supermarket Download PDFInfo
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- CN102867258A CN102867258A CN2012102694501A CN201210269450A CN102867258A CN 102867258 A CN102867258 A CN 102867258A CN 2012102694501 A CN2012102694501 A CN 2012102694501A CN 201210269450 A CN201210269450 A CN 201210269450A CN 102867258 A CN102867258 A CN 102867258A
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Abstract
The invention relates to a method for shortening queues in a supermarket. According to the method, a process of scanning commodities is separated from a process of settling accounts in design; a hand-held terminal takes charge of generating shopping lists of customers and supporting to lead shopping list data in a cash registering system in batch; a payment link can be divided into the process that a cashier takes charge of cashing in and the customers pay in a self-service manner; an operation process is different from the conventional scheme, and the queues in the supermarket can be effectively shortened. The method can be smoothly jointed with the conventional cash registering system, the system is convenient to deploy, operation and maintenance procedures are concise, and the implementation cost is low.
Description
Technical field
The present invention relates to supermarket cash register technical field, relate in particular to a kind of equipment for the supermarket cash register and method.
Background technology
Development along with society, Chinese daily necessities consumption progressively depends on large supermarket's shopping, yet the boundless and indistinct queuing main forces in the large supermarket always allow the people forbidding, the main cause following points: 1. the bar code of an other commodity is unintelligible, cause the manual typing bar code data of operator's needs, waste time and energy; 2. the part customer need confirms whether the price of some commodity is correct, if price is not bought just abandoning, may repeatedly link up with the cashier; 3. when client paid down, the time of changing was long; 4. client seeks member card and brush member card, has taken the regular hour; 5. the thing of part purchase of customer is many, is busy with packing, can't in time respond cashier's action, has also wasted the regular hour.
The investigation that patient queue length is carried out during for customer payment shows: account for 45.4% if queue length surpasses 3 people with regard to the client who is difficult to tolerate, other has 40.5% client to tolerate that length is 6 people; If the customers in line of a Cash register surpasses 6 people, and the market can not in time adopt an effective measure, and client just might abandon commodity and abandon purchase, and has influence on it to the satisfaction in supermarket.The phenomenon that stands in a long queue before the cashier when supermarket shopping is perplexing the shopper all the time, and too much cash register window causes the cost increase perplexing the market operator.The former has influence on the supermarket in consumer's image in the heart, and the latter has influence on the effectiveness of operation in supermarket.
Summary of the invention
The problems referred to above that cause in order to overcome traditional supermarket cash register mode the invention provides a kind of method that can shorten the supermarket queuing.
The technical scheme that the present invention adopts for achieving the above object is:
Scheme one: a kind of method that shortens the supermarket queuing may further comprise the steps:
The client next door that a, supermarket attendant just go at queuing checkout, the commodity in the hand-held terminal scanning client's of operation the shopping cart, after scanning was finished, the attendant gave client with the shopping list locking and with handheld terminal;
B, supermarket attendant check and demagnetization the commodity in the shopping cart with mobile Deperming Facility; If the purchase of customer thing is many, Yi Bian the attendant can be the commodity that scan purchase of customer on the mobile arrangement platform of Deperming Facility are installed, Yi Bian for client's packing;
C, supermarket attendant carry out loss prevention and process, and avoid client privately to put article in shopping cart again; Can seal with special sticker, the commodity in the expression sealed bag are been scanned, also can select with special cover shopping cart to be sealed;
D, supermarket attendant move to next client's position and repeat aforesaid operations;
E, client take over handheld terminal from the attendant's hand of supermarket, can operate handheld terminal and check shopping list;
F, client continue queuing, and when taking turns to shopper checkout, client gives the cashier with handheld terminal;
G, cashier operate handheld terminal, the bar code scanning terminal of simulation checkout Cash register and the data transfer mode of clearing POS, the process of simulation cashier items scanning bar code and cashier's keyboard operation, shopping list batch data in the handheld terminal is imported in the clearing cash register program of Cash register machine, settle accounts and cash register according to the shopping list that imports again;
After h, customer payment are closed the account, can directly push away shopping cart and leave the supermarket, not need the commodity in the shopping cart are carried out scanography.
Described handheld terminal in the scheme one can be identified client's information of member card, and member's card information and shopping list are imported to the clearing POS together.
Throw in Commdity advertisement and sales promotion information in the described handheld terminal in the scheme one.
Scheme two: a kind of method that shortens the supermarket queuing may further comprise the steps:
The client next door that a, supermarket attendant just go at queuing checkout, the commodity in the hand-held terminal scanning client's of operation the shopping cart, after scanning was finished, the attendant gave client with the shopping list locking and with handheld terminal;
B, supermarket attendant check and demagnetization the commodity in the shopping cart with mobile Deperming Facility; If the purchase of customer thing is many, Yi Bian the attendant can be the commodity that scan purchase of customer on the mobile arrangement platform of Deperming Facility are installed, Yi Bian for client's packing;
C, supermarket attendant carry out loss prevention and process, and avoid client privately to put article in shopping cart again; Can seal with special sticker, the commodity in the expression sealed bag are been scanned, also can select with special cover shopping cart to be sealed;
D, supermarket attendant move to next client's position and repeat aforesaid operations;
E, client take over handheld terminal from the attendant's hand of supermarket, can operate handheld terminal and check shopping list;
F, when taking turns to shopper checkout, client imports " self-checkout counter device " at " self-checkout counter device " front operation handheld terminal with shopping list, shows the settlement information of shopping list information and correspondence at the human-computer interaction interface of " self-checkout counter device ";
G, client confirm settlement information, finish the payment of closing the account of shopping list at " self-checkout counter device " front self-help operation;
H, " self-checkout counter device " printing shopping list and evidence for payment are to client;
I, client can directly push away shopping cart and leave the supermarket, do not need the commodity in the shopping cart are carried out scanography.
Scheme three: a kind of method that shortens the supermarket queuing comprises the steps:
A, client's self-help operation handheld terminal carry out bar code scanning, and the identification bar code obtains commodity code, obtain merchandise news and show at handheld terminal;
B, client confirm merchandise news, determine whether to add commodity to shopping list;
C, client finish the typing of merchandise news, generate shopping list at handheld terminal;
D, client import " self-checkout counter device " according to the operation indicating of " self-checkout counter device " with shopping list, show the settlement information of shopping list information and correspondence at the human-computer interaction interface of " self-checkout counter device ";
E, client confirm settlement information, finish the payment of closing the account of shopping list at " self-checkout counter device " front self-help operation;
F, " self-checkout counter device " printing shopping list and evidence for payment are to client;
Shopping commodity and handheld terminal that g, client will choose are given the attendant in supermarket together, and client leaves the supermarket;
The attendant in h, supermarket be responsible for according to the shopping list in the handheld terminal to the shopping commodity that client chooses check, demagnetization and packing, and be dispensed into the client appointed place;
I, client get the shopping commodity of oneself choosing in the appointed place according to the shopping list voucher;
Throw in Commdity advertisement and sales promotion information in the described handheld terminal in the scheme three.
Described handheld terminal support in the scheme three scans the commodity in the shopping list to be confirmed and record, make things convenient for customers when the shopping commodity that will choose and handheld terminal are given together the attendant in supermarket and left the supermarket, directly take away certain a few special commodity.
This programme can smoothly dock with existing POS, Account Dept's management side just, the O﹠M flow process is succinct, implementation cost is cheap.The supvr can be when the queue length of checkout before the Cash register surpasses 3-6 people flexible startup scheme one and scheme two, only need the several supermarket attendants of interim arrangements to begin to operate one by one from the centre position of each checkout troop, just each client's check-out process can be finished in second by the stable 30-40 that is controlled at, thereby effectively be controlled queue length.Coordinated scheme three again, allow client carry out self-service commodity scanning, will improve two rigid demands of efficiency of account settling and shopping commodity distribution and combine, and just can successfully realize the shunting of troop of settling accounts, thereby reach the effect that shortens the supermarket queuing.
Description of drawings
Fig. 1 is the unit construction principle that the present invention is used to shorten the supermarket queuing.
Embodiment
In traditional checkout pattern, the one by one scanning of shopping commodity has taken a large amount of time.Method of the present invention comes the process of commodity scanning in design with the process fractionation of checkout, handheld terminal is responsible for generating client's shopping list, and support the shopping list batch data is imported in the clearing POS, the payment link is divided into the cashier and is responsible for that cash register on duty and client are self-service to finish payment, operating process and traditional scheme have typical case's difference, can effectively shorten the supermarket queuing.
The method of the shortening supermarket queuing in supermarket of the present invention, principle is seen Fig. 1.Handheld terminal be responsible for the doing shopping scanning of commodity generates shopping list; Can simulate the bar code scanning terminal of checkout Cash register and the data transfer mode of clearing POS, the process of simulation cashier items scanning bar code and cashier's keyboard operation are transferred to the clearing POS with shopping list.The solution of the present invention can smoothly be docked with existing POS, Account Dept's management side just, the O﹠M flow process is succinct, implementation cost is cheap.
The concrete operations flow process of scheme one is as follows:
1. the client next door just gone at queuing checkout of supermarket attendant, the commodity in the hand-held terminal scanning client's of operation the shopping cart, after scanning was finished, the attendant gave client with the shopping list locking and with handheld terminal;
2. the supermarket attendant checks and demagnetization the commodity in the shopping cart with mobile Deperming Facility; If the purchase of customer thing is many, Yi Bian the attendant can be the commodity that scan purchase of customer on the mobile arrangement platform of Deperming Facility are installed, Yi Bian for client's packing;
3. the supermarket attendant carries out the loss prevention processing, avoids client privately to put article in shopping cart again; Can seal with special sticker, the commodity in the expression sealed bag are been scanned, also can select with special cover shopping cart to be sealed;
4. the supermarket attendant moves to next client's position repetition aforesaid operations;
5. client takes over handheld terminal from the attendant's hand of supermarket, can operate handheld terminal and check shopping list;
6. client continues queuing, and when taking turns to shopper checkout, client gives the cashier with handheld terminal;
7. the cashier operates handheld terminal, allow handheld terminal simulate cashier's keyboard operation, shopping list batch data in the handheld terminal is imported in the clearing cash register program of Cash register machine, settle accounts and cash register according to the shopping list that imports again;
8. after customer payment is closed the account, can directly push away shopping cart and leave the supermarket, not need the commodity in the shopping cart are carried out scanography.
9. be further to improve efficiency of account settling, can allow handheld terminal identification client's information of member card, and shopping list imports to the clearing POS together.
The attendant gives client with handheld terminal from the supermarket, and between paying to client, client has the stand-by period of a few minutes.Can be in handheld terminal be thrown in the shop, supermarket advertisement and the sales promotion information of commodity, also can throw in advertisement and the sales promotion information of supermarket periphery trade company.Handheld terminal is a very accurate and efficient advertisement putting medium, not only can increase the sales volume in supermarket, can also collect certain advertising expenditure towards all kinds of affiliates.
Scheme one does not in use need to adjust the clearing POS in supermarket.The handheld terminal of scheme one can be simulated the bar code scanning terminal of checkout Cash register and the data transfer mode of clearing POS, the process of simulation cashier items scanning bar code and cashier's keyboard operation, automatic transmission shopping list data, reach the effect of checking out fast, do not need to adjust the clearing POS in supermarket.In the process of lump-sum settlement, cash register, can use simultaneously handheld terminal and existing bar code scanning terminal, with the shopping list stack of the two, two kinds of checkout patterns can the phase mutual interference.On handheld terminal, the operating process of more complicated (for example commodity scanning process) all is that the attendant by the supermarket finishes, and client can only use handheld terminal to finish browsing of checking of shopping list and advertisement and sales promotion information.
The concrete operations flow process of scheme two is as follows:
1. the client next door just gone at queuing checkout of supermarket attendant, the commodity in the hand-held terminal scanning client's of operation the shopping cart, after scanning was finished, the attendant gave client with the shopping list locking and with handheld terminal;
2. the supermarket attendant checks and demagnetization the commodity in the shopping cart with mobile Deperming Facility; If the purchase of customer thing is many, Yi Bian the attendant can be the commodity that scan purchase of customer on the mobile arrangement platform of Deperming Facility are installed, Yi Bian for client's packing;
3. the supermarket attendant carries out the loss prevention processing, avoids client privately to put article in shopping cart again; Can seal with special sticker, the commodity in the expression sealed bag are been scanned, also can select with special cover shopping cart to be sealed;
4. the supermarket attendant moves to next client's position repetition aforesaid operations;
5. client takes over handheld terminal from the attendant's hand of supermarket, can operate handheld terminal and check shopping list;
6. when taking turns to shopper checkout, client imports " self-checkout counter device " at " self-checkout counter device " front operation handheld terminal with shopping list, shows the settlement information of shopping list information and correspondence at the human-computer interaction interface of " self-checkout counter device ";
7. client confirms settlement information, finishes the payment of closing the account of shopping list at " self-checkout counter device " front self-help operation;
8. " self-checkout counter device " printing shopping list and evidence for payment are to client;
9. client can directly push away shopping cart and leave the supermarket, does not need the commodity in the shopping cart are carried out scanography.
The supvr in supermarket can be when the queue length of checkout before the Cash register surpasses 3-6 people flexible startup scheme one and scheme two, only need the several supermarket attendants of interim arrangements to begin to operate one by one from the centre position of each troop, just each client's check-out process can be finished in second by the stable 30-40 that is controlled at, thereby effectively be controlled queue length.
Solve the most thorny queuing problem in supermarket, improved the efficiency of account settling in supermarket, be equivalent to promote the peak service traffics in supermarket.This programme brings carefree shopping to experience to client, allows client's release shopping enthusiasm heartily, will inevitably attract more top-tier customer for the supermarket, both can improve the sales volume in supermarket, brand image that again can the General Promotion supermarket.
The concrete operations flow process of scheme three is as follows:
1. client's self-help operation handheld terminal carries out bar code scanning, and the identification bar code obtains commodity code, obtains merchandise news and shows at handheld terminal;
2. client confirms merchandise news, determines whether to add commodity to shopping list;
3. client finishes the typing of merchandise news, generates shopping list at handheld terminal;
4. client imports " self-checkout counter device " according to the operation indicating of " self-checkout counter device " with shopping list, shows the settlement information of shopping list information and correspondence at the human-computer interaction interface of " self-checkout counter device ";
5. client confirms settlement information, finishes the payment of closing the account of shopping list at " self-checkout counter device " front self-help operation;
6. " self-checkout counter device " printing shopping list and evidence for payment are to client;
7. shopping commodity and the handheld terminal that will choose of client given the attendant in supermarket together, and client leaves the supermarket;
The attendant in supermarket be responsible for according to the shopping list in the handheld terminal to the shopping commodity that client chooses check, demagnetization and packing, and be dispensed into the client appointed place;
9. client gets the shopping commodity of oneself choosing in the appointed place according to the shopping list voucher;
10. client is when the shopping commodity that will choose and handheld terminal are given together the attendant in supermarket and left the supermarket, if wish directly to take away certain a few special commodity, can allow so the supermarket attendant with handheld terminal a few specialty goods in the shopping list be scanned and confirm and record.
Scheme three comes the process of commodity scanning with the process fractionation of checkout, will improve two rigid demands of efficiency of account settling and shopping commodity distribution and combine, and by two crucial requirements of new checkout solution, has very strong novelty.Whole shopping process is smooth and easy, interruption-free, substantially stop client's queuing checkout, and the both hands of having liberated client, allow the staying in the shopping center of client longer time, thoroughly discharge client's the desire for consumer goods, be particularly suitable for being applied in supermarket, amusement and leisure, general merchandise, the integrated shopping mall of food and drink.
Claims (7)
1. one kind is shortened the method for lining up in the supermarket, it is characterized in that: may further comprise the steps:
The client next door that a, supermarket attendant just go at queuing checkout, the commodity in the hand-held terminal scanning client's of operation the shopping cart, after scanning was finished, the attendant gave client with the shopping list locking and with handheld terminal;
B, supermarket attendant check and demagnetization the commodity in the shopping cart with mobile Deperming Facility; If the purchase of customer thing is many, Yi Bian the attendant can be the mobile commodity that scan purchase of customer on the platform of putting in order of Deperming Facility are installed, Yi Bian for client's packing, finish the demagnetization of commodity in the process of packing;
C, supermarket attendant carry out loss prevention and process, and avoid client privately to put article in shopping cart again; Can seal with special sticker, the commodity in the expression sealed bag are been scanned, also can select with special cover shopping cart to be sealed;
D, supermarket attendant move to next client's position and repeat aforesaid operations;
E, client take over handheld terminal from the attendant's hand of supermarket, can operate handheld terminal and check shopping list;
F, client continue queuing, and when taking turns to shopper checkout, client gives the cashier with handheld terminal;
G, cashier operate handheld terminal, the bar code scanning terminal of simulation checkout Cash register and the data transfer mode of clearing POS, the process of simulation cashier items scanning bar code and cashier's keyboard operation, shopping list batch data in the handheld terminal is imported in the clearing cash register program of Cash register machine, settle accounts and cash register according to the shopping list that imports again;
H. after customer payment is closed the account, can directly push away shopping cart and leave the supermarket, not need the commodity in the shopping cart are carried out scanography.
2. a kind of method that shortens supermarket queuing according to claim 1, it is characterized in that: described handheld terminal can be identified client's information of member card, member's card information and shopping list can be imported to the clearing POS together.
3. a kind of method that shortens the supermarket queuing according to claim 1 is characterized in that: can throw in Commdity advertisement and sales promotion information in the described handheld terminal.
4. one kind is shortened the method for lining up in the supermarket, it is characterized in that: may further comprise the steps:
The client next door that a, supermarket attendant just go at queuing checkout, the commodity in the hand-held terminal scanning client's of operation the shopping cart, after scanning was finished, the attendant gave client with the shopping list locking and with handheld terminal;
B, supermarket attendant check and demagnetization the commodity in the shopping cart with mobile Deperming Facility; If the purchase of customer thing is many, Yi Bian the attendant can be the mobile commodity that scan purchase of customer on the platform of putting in order of Deperming Facility are installed, Yi Bian for client's packing, finish the demagnetization of commodity in the process of packing;
C, supermarket attendant carry out loss prevention and process, and avoid client privately to put article in shopping cart again; Can seal with special sticker, the commodity in the expression sealed bag are been scanned, also can select with special cover shopping cart to be sealed;
D, supermarket attendant move to next client's position and repeat aforesaid operations;
E, client take over handheld terminal from the attendant's hand of supermarket, can operate handheld terminal and check shopping list;
F, when taking turns to shopper checkout, client imports " self-checkout counter device " at " self-checkout counter device " front operation handheld terminal with shopping list, shows the settlement information of shopping list information and correspondence at the human-computer interaction interface of " self-checkout counter device ";
G, client confirm settlement information, and self-help operation is finished the payment of closing the account of shopping list;
H, " self-checkout counter device " printing shopping list and evidence for payment are to client;
I, client can directly push away shopping cart and leave the supermarket, do not need the commodity in the shopping cart are carried out scanography.
5. a method that shortens the supermarket queuing is characterized in that: comprise the steps:
A, client's self-help operation handheld terminal carry out bar code scanning, and the identification bar code obtains commodity code, obtain merchandise news and show at handheld terminal;
B, client confirm merchandise news, determine whether to add commodity to shopping list;
C, client finish the typing of merchandise news, generate shopping list at handheld terminal;
D, client import " self-checkout counter device " according to the operation indicating of " self-checkout counter device " with shopping list, show the settlement information of shopping list information and correspondence at the human-computer interaction interface of " self-checkout counter device ";
E, client confirm settlement information, and self-help operation is finished the payment of closing the account of shopping list;
F, " self-checkout counter device " printing shopping list and evidence for payment are to client;
Shopping commodity and handheld terminal that g, client will choose are given the attendant in supermarket together, and client leaves the supermarket;
The attendant in h, supermarket be responsible for according to the shopping list in the handheld terminal to the shopping commodity that client chooses check, demagnetization and packing, and be dispensed into the client appointed place;
I, client get the shopping commodity of oneself choosing in the appointed place according to the shopping list voucher.
6. a kind of method that shortens the supermarket queuing according to claim 3 is characterized in that: can throw in Commdity advertisement and sales promotion information in the described handheld terminal.
7. a kind of method that shortens supermarket queuing according to claim 3, it is characterized in that: if client is when the shopping commodity that will choose and handheld terminal are given together the attendant in supermarket and left the supermarket, wish to take away certain a few special commodity, can scan special commodity with handheld terminal and confirm and record.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2012102694501A CN102867258A (en) | 2012-08-01 | 2012-08-01 | Method for shortening queues in supermarket |
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| CN2012102694501A CN102867258A (en) | 2012-08-01 | 2012-08-01 | Method for shortening queues in supermarket |
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Cited By (12)
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| CN103106610A (en) * | 2013-01-31 | 2013-05-15 | 张春光 | Method and system for personal self-help shopping |
| CN103366475A (en) * | 2013-06-25 | 2013-10-23 | 王凯 | Supermarket shopping fast payment system |
| CN104376463A (en) * | 2014-12-03 | 2015-02-25 | 中国地质大学（武汉） | Intelligent shopping settlement system and intelligent shopping settlement method based on crowdsourcing thought |
| CN105009162A (en) * | 2014-01-24 | 2015-10-28 | 松下电器（美国）知识产权公司 | Control method, information provision method, and program |
| CN105190675A (en) * | 2014-01-24 | 2015-12-23 | 松下电器（美国）知识产权公司 | Control method, information provision method, and program |
| CN105318650A (en) * | 2015-11-17 | 2016-02-10 | 慈溪中家院电器检测服务有限公司 | Food data input method based on intelligent refrigerator and intelligent terminal |
| CN107153955A (en) * | 2017-05-26 | 2017-09-12 | 苏衍杰 | A kind of commodity price method of payment and device |
| CN107679956A (en) * | 2017-10-11 | 2018-02-09 | 刘英学 | A kind of supermarket self-help settlement and delivery of cargo system and method |
| CN108806134A (en) * | 2018-05-29 | 2018-11-13 | 深圳凯同科技有限公司 | Self-checkout equipment and the super accounting method of quotient |
| CN109064692A (en) * | 2018-10-31 | 2018-12-21 | 安徽优品智能科技有限公司 | A kind of time saving intelligent cashier equipment |
| CN109615797A (en) * | 2018-12-22 | 2019-04-12 | 钟吉昌 | Cash register cashier's display system |
| CN110689341A (en) * | 2019-09-29 | 2020-01-14 | 南宁学院 | Commodity purchasing method for self-service transaction and self-service payment |
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| CN103106610B (en) * | 2013-01-31 | 2016-01-13 | 张春光 | A kind of personal self-aid purchase method and system |
| CN103106610A (en) * | 2013-01-31 | 2013-05-15 | 张春光 | Method and system for personal self-help shopping |
| CN103366475A (en) * | 2013-06-25 | 2013-10-23 | 王凯 | Supermarket shopping fast payment system |
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| CN105318650A (en) * | 2015-11-17 | 2016-02-10 | 慈溪中家院电器检测服务有限公司 | Food data input method based on intelligent refrigerator and intelligent terminal |
| CN107153955A (en) * | 2017-05-26 | 2017-09-12 | 苏衍杰 | A kind of commodity price method of payment and device |
| CN107679956A (en) * | 2017-10-11 | 2018-02-09 | 刘英学 | A kind of supermarket self-help settlement and delivery of cargo system and method |
| CN108806134A (en) * | 2018-05-29 | 2018-11-13 | 深圳凯同科技有限公司 | Self-checkout equipment and the super accounting method of quotient |
| CN109064692A (en) * | 2018-10-31 | 2018-12-21 | 安徽优品智能科技有限公司 | A kind of time saving intelligent cashier equipment |
| CN109615797A (en) * | 2018-12-22 | 2019-04-12 | 钟吉昌 | Cash register cashier's display system |
| CN109615797B (en) * | 2018-12-22 | 2021-08-27 | 上海翔迹企业管理有限公司 | Cashier display system for cash register |
| CN110689341A (en) * | 2019-09-29 | 2020-01-14 | 南宁学院 | Commodity purchasing method for self-service transaction and self-service payment |
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Application publication date: 20130109 |