CN101409852B - Method for implementing seat to playing music and to be in idle state simultaneously - Google Patents
Method for implementing seat to playing music and to be in idle state simultaneously Download PDFInfo
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- CN101409852B CN101409852B CN2007101238407A CN200710123840A CN101409852B CN 101409852 B CN101409852 B CN 101409852B CN 2007101238407 A CN2007101238407 A CN 2007101238407A CN 200710123840 A CN200710123840 A CN 200710123840A CN 101409852 B CN101409852 B CN 101409852B
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Abstract
The invention discloses a realizing method to lead an attendance in an idle state simultaneously when playing back to a user. The method comprises the following steps: A, a temporary memory module is additionally added and is communicated with an intelligent network system; B, after the attendance asks playback of a playback device, a memory request is transmitted to the temporary memory module which carries the number of the current user and the user parameters of a calling running number; C, the temporary memory module memorizes the user parameters in the memory request and builds the communication between the temporary memory module and the user by the intelligent network system; D, the intelligent network system releases the communication between the attendance and the user to lead the attendance to be in an idle state. The method can maintain the communication between the system and the user simultaneously when the attendance is in the idle state and can resume the communication with the user when the attendance needs to transfer the user back. The realizing method not only can avoid the recalling business of the user, but also can lead the user to return to the telephonist of the original attendance to carry out service.
Description
Technical field
The present invention relates to communication technical field, relate in particular to a kind of implementation method that is in idle condition when attending a banquet that makes to user's playback.
Background technology
In present data communication field, attending a banquet usually needs to play voice to the user, and when playing voice, attending a banquet is in idle condition, can carry out other service.Existing way of attending a banquet is: the operator does the switching voice operating in the interface, the user is transferred in the voice playing equipment, and release and user's communication, attending a banquet is in idle condition, and voice playing equipment is directly hung up the user after playing the voice end.Obviously there is following deficiency in this mode:
At first, the user can not continue to be served by the operator in can not turning back to after hearing out voice and attending a banquet;
Secondly, the user has only and dials business again and attend a banquet, at this moment the operator can continue service for this user, but queuing system not necessarily can queue to the user last operator for this user's service and attend a banquet, if other operator is this user's service, need understand user's request again, waste user time like this, the user who has understands meaning with thumb down.
Summary of the invention
Technical problem to be solved by this invention is: a kind of method that is in idle condition when attending a banquet to user's playback that makes is provided, and this method can make the user keep when listening voice and being connected of system, so that can recover the communication with the user when needed.
The present invention solves the problems of the technologies described above the technical scheme that is adopted to be:
A kind of implementation method that is in idle condition when attending a banquet to user's playback that makes may further comprise the steps:
A, set up a temporary storage module, this temporary storage module is connected with the intelligent net system communication;
B, attend a banquet after tone playing equipment request playback, send the storage request, in described storage request, carry the customer parameter that comprises active user's number and call out serial number to temporary storage module;
C, temporary storage module are preserved the customer parameter in the described storage request, and set up itself and user's communication by intelligent net system;
D, intelligent net system discharge the communication of attending a banquet with the user, and making attends a banquet is in idle condition.
Described method, wherein: described step C may further comprise the steps:
After C1, described temporary storage module receive the storage request of sending of attending a banquet, preserve the customer parameter in the described storage request and send storage and reply, send the communication connection request simultaneously to intelligent net system to attending a banquet;
After C2, intelligent net system receive described communication connection request, connect temporary storage module and user's communication.
Described method, wherein: described step D adopts following processing: attending a banquet receives after described storage replys, and sends the request of release to intelligent net system, and intelligent net system discharges to attend a banquet and is connected with user's communication.
Described method, wherein: carry out following steps after the described step D:
E, in the time of need recalling to this user when attending a banquet, then send and pick up request to temporary storage module, described picking up carried described customer parameter in the request;
F, temporary storage module receive the described request of picking up, search the Subscriber Number in the request of picking up and call out serial number, and search picking up of success for the transmission of attending a banquet and reply, send communication to intelligent net system simultaneously and cut off request, cut off temporary storage module and user's communication by intelligent net system;
G, attend a banquet receive described pick up reply after, then send the communication connection request to intelligent net system, connect the communication attend a banquet with the user by intelligent net system.
Beneficial effect of the present invention is: by increasing temporary storage module, make the operator when doing playback operation, connect the user on this module to the user, and preserve subscriber directory number and current calling serial number, the simultaneity factor that realizing attends a banquet is in idle condition keeps and user communication.This method can be recovered communication with the user need recall to this user the time attending a banquet, and both can avoid the user to dial business again, realizes that also making the user get back to the former operator who attends a banquet serves.Avoided the deficiency of attending a banquet at present, improved user satisfaction, the excellent popularization background has been arranged.
Description of drawings
Fig. 1 for the present invention increase temporary storage module make attend a banquet to user's playback the time be in the structure chart of idle condition;
Fig. 2 is saved in the user flow chart of temporary storage module for attending a banquet among the present invention temporarily;
Fig. 3 is the flow chart of attending a banquet among the present invention the user being recalled to again from temporary storage module.
Embodiment
With embodiment the present invention is described in further detail with reference to the accompanying drawings below:
The present invention makes to attend a banquet to continue as other users' services when disconnecting with the user, and the original subscriber is kept when listening voice and being connected of system, and avoids the user to dial the trouble that business enters system again, employing structure as shown in Figure 1, that is:
1, set up a temporary storage module, this module has following function:
A) temporary storage module increases Setfeatue message, and temporary storage module to intelligent network is
The system registration makes temporary storage module and intelligent net system successful connection.
B) temporary storage module increase e_connection (communication connection),
E_clearconnection (communication cut-out) request message is used to connect user and the connection message that discharges the user.
C) the temporary storage module increase can be accepted parkcall (interim storage), pickcall (picking up) and ask to respond, and by storage reply-RES (parkcall), pick up reply-RES (pickcall) is to the response of attending a banquet.
2, the middle increase of attending a banquet: the pickcall solicit operation, realizing attends a banquet recalls to user profile and communication from temporary storage module; Parkcall message, request is put into the user in the temporary storage module; E_connection message, request is connected with the user; Release (discharging request) message, request release is connected with the user's.
3, intelligent equipment: unified and open business platform, start different service logics according to the various call events of client, send the calling control command according to different service logics, in the mode of message to other entity communications.
Be example with an operator A with the flow process that the user is saved in temporary storage module temporarily below, implementation method of the present invention carefully be described:
1, operator A does the switching voice operating in the interface of attending a banquet, and promptly to tone playing equipment request playback, sends parkcall again and asks to temporary storage module, carries the customer parameter of active user A number and calling serial number in the parkcall request:
2, temporary storage module receives the parkcall request, user A parameter in the storage parkcall request also sends RES (parkcall) to being attended a banquet, and send e_connection simultaneously to intelligent net system, after intelligent net system receives e_connectio, connect temporary storage module and user's communication
3, attend a banquet receive RES (parkcall) message after, sending release asks to intelligent net system, intelligent net system discharges to attend a banquet and is connected with user's communication, active user A is in idle condition, tone playing equipment is given user A playback, and attending a banquet is in idle condition, can continue to do other operation.
Operator A recalls to user A from temporary storage module flow process comprises following flow process as shown in Figure 3:
1, user A pack in the temporary storage module after, in the time of need recalling to user A when attending a banquet, operator A sends pickcall by the interface of attending a banquet and asks to temporary storage module, carry the customer parameter of Subscriber Number and calling serial number in the pickcall request, notify this temporary storage module, I will recall to the user who stored just now.
2, after temporary storage module receives the pickcall request, search the Subscriber Number in the pickcall request and call out serial number, find successfully the back sends RES (pickcall) message to attending a banquet, expression has been searched successfully, and send e_clearconnection simultaneously and ask to intelligent net system, discharge temporary storage module by intelligent net system and be connected with user's communication.
3, attend a banquet receive RES (pickcall) request after, send e_connection and ask to represent to set up itself and being connected of user A, by attend a banquet communication with user A of intelligent net system connection to intelligent net system.
To sum up, of the present invention a kind of make to attend a banquet when giving user's playback, be in the implementation method of idle condition.Purpose is to increase interim memory device, and the user is kept when listening voice and being connected of system, attend a banquet simultaneously with user's disconnection after can set up again and the original subscriber, avoid the user to dial the trouble that business enters system again.Improve professional user satisfaction and occupation rate of market, tangible economic benefit and social benefit are arranged.
Be understandable that, for those of ordinary skills, can be equal to replacement or change according to technical scheme of the present invention and inventive concept thereof, and all these changes or replacement all should belong to the protection range of the appended claim of the present invention.
Claims (4)
1. one kind makes the implementation method that is in idle condition when attending a banquet to user's playback, may further comprise the steps:
A, set up a temporary storage module, this temporary storage module is connected with the intelligent net system communication;
B, attend a banquet after tone playing equipment request playback, send the storage request, in described storage request, carry the customer parameter that comprises active user's number and call out serial number to temporary storage module;
C, temporary storage module are preserved the customer parameter in the described storage request, and set up itself and user's communication by intelligent net system;
D, intelligent net system discharge the communication of attending a banquet with the user, and making attends a banquet is in idle condition.
2. method according to claim 1 is characterized in that: described step C may further comprise the steps:
After C1, described temporary storage module receive the storage request of sending of attending a banquet, preserve the customer parameter in the described storage request and send storage and reply, send the communication connection request simultaneously to intelligent net system to attending a banquet;
After C2, intelligent net system receive described communication connection request, connect temporary storage module and user's communication.
3. method according to claim 2 is characterized in that: described step D adopts following processing: attending a banquet receives after described storage replys, and sends the request of release to intelligent net system, and intelligent net system discharges to attend a banquet and is connected with user's communication.
4. method according to claim 3 is characterized in that: carry out following steps after the described step D:
E, in the time of need recalling to this user when attending a banquet, then send and pick up request to temporary storage module, described picking up carried described customer parameter in the request;
F, temporary storage module receive the described request of picking up, search the Subscriber Number in the request of picking up and call out serial number, and search picking up of success for the transmission of attending a banquet and reply, send communication to intelligent net system simultaneously and cut off request, cut off temporary storage module and user's communication by intelligent net system;
G, attend a banquet receive described pick up reply after, then send the communication connection request to intelligent net system, connect the communication attend a banquet with the user by intelligent net system.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2007101238407A CN101409852B (en) | 2007-10-09 | 2007-10-09 | Method for implementing seat to playing music and to be in idle state simultaneously |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2007101238407A CN101409852B (en) | 2007-10-09 | 2007-10-09 | Method for implementing seat to playing music and to be in idle state simultaneously |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN101409852A CN101409852A (en) | 2009-04-15 |
| CN101409852B true CN101409852B (en) | 2011-03-09 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2007101238407A Expired - Fee Related CN101409852B (en) | 2007-10-09 | 2007-10-09 | Method for implementing seat to playing music and to be in idle state simultaneously |
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| Country | Link |
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| CN (1) | CN101409852B (en) |
Families Citing this family (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103428381B (en) * | 2012-05-22 | 2018-12-04 | 南京中兴新软件有限责任公司 | The redistribution method and device attended a banquet |
| CN105120525B (en) * | 2015-07-21 | 2018-12-11 | 美国掌赢信息科技有限公司 | It is a kind of to establish the method communicated to connect and electronic equipment |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1845495A (en) * | 2006-05-11 | 2006-10-11 | 北京邮电大学 | System and realization method for mobile consultation service between mobile users |
| CN1859494A (en) * | 2006-02-22 | 2006-11-08 | 华为技术有限公司 | Method and system for realizing group color ring |
| CN1859476A (en) * | 2005-08-04 | 2006-11-08 | 华为技术有限公司 | Group audible ringing tone system and its service realizing method |
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2007
- 2007-10-09 CN CN2007101238407A patent/CN101409852B/en not_active Expired - Fee Related
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1859476A (en) * | 2005-08-04 | 2006-11-08 | 华为技术有限公司 | Group audible ringing tone system and its service realizing method |
| CN1859494A (en) * | 2006-02-22 | 2006-11-08 | 华为技术有限公司 | Method and system for realizing group color ring |
| CN1845495A (en) * | 2006-05-11 | 2006-10-11 | 北京邮电大学 | System and realization method for mobile consultation service between mobile users |
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| Publication number | Publication date |
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| CN101409852A (en) | 2009-04-15 |
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