CN101312405A - Alarm processing method and network management system - Google Patents

Alarm processing method and network management system Download PDF

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Publication number
CN101312405A
CN101312405A CNA2007101076686A CN200710107668A CN101312405A CN 101312405 A CN101312405 A CN 101312405A CN A2007101076686 A CNA2007101076686 A CN A2007101076686A CN 200710107668 A CN200710107668 A CN 200710107668A CN 101312405 A CN101312405 A CN 101312405A
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alarm
network management
incident
event
triggers
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CN101312405B (en
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黄小东
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New H3C Technologies Co Ltd
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Hangzhou H3C Technologies Co Ltd
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Abstract

The invention provides an alarm processing method, which is applied in a network management system for alarm analysis on a managed network device. The method comprises that a network management system records the events reported by a managed network device, the network management system judges whether the events meet a preset alarm trigger condition or not, if meeting, an alarm corresponding to the alarm trigger condition is generated. In the embodiment of the invention, flexible alarm filtering analysis is realized by presetting alarm trigger condition, thereby meeting various requirements of different users, besides, because all events are stored in the network management system, associated events can be checked through the alarm, specific event reporting situation also can be checked afterwards, and further, the alarm filtering function is realized by defining rules, thereby facilitating extension.

Description

A kind of alert processing method and network management system
Technical field
The present invention relates to communication technical field, relate in particular to a kind of alert processing method and network management system.
Background technology
A most important functions of network management system (abbreviation network management system) is to reflect by alarm whether the managed networks equipment running status breaks down, and in time notifies the keeper.The warning information collection of network management system comprises: managed networks equipment is carried out poll, and for example the network equipment managed of ping is judged the survival condition or the packet loss of this network equipment, and then determines whether this network equipment exists alarm; Or network management system receives the Syslog (system journal) that managed networks equipment sends, and whether has alarm by corresponding rule base (for example regular expression etc.) matching judgment; Or network management system determines to produce alarm by SNMP (Simple Network Management Protocol, Simple Network Management Protocol) Trap (trap) warning message that receives managed devices at fixed port; Or know the ruuning situation of the network equipment by modes such as far calls.
As shown in Figure 1, network management system is resolved Trap alarm or Syslog incident and the preservation that managed networks equipment is sent, for the ruuning situation of keeper's awareness network equipment; In addition, can find that managed networks equipment breaks down by poll, for example poll does not respond then warning information of network management system self generation.To produce a large amount of warning information by above-mentioned several alarm modes in network management system, though some alarm can reduce the quantity that the keeper need pay close attention to alarm by the mode of automatic recovery, but still exist the warning information that has little significance in a large number to be full of in network management system, need the keeper to come artificial judgment, thereby reduced the concern of keeper useful alarm.Therefore network management system also needs to solve the problem of not misrepresenting deliberately alarm simultaneously except not failing to report the problem of alarm.If can find a kind of method of simple and effective alarm filter analysis, just can reduce the quantity of invalid alarm, improve the availability of network management system alarm.
At present existing network management system has realized simple alarm filter function, and whether this network management system needs filter plant, alarm type and alarm variables manner to decide alarm to receive by definition.Concrete workflow comprises as shown in Figure 2:
Step s201, network management system receives the warning information from managed networks equipment, and this warning information is resolved.
Step s202, network management system judges whether the network equipment, alarm type, the parameter that send this warning information mate with the filtering alarm of presetting, if coupling illustrates that then this alarm preestablishes the alarm that need filter out for the user, changes step s204; If do not match, illustrate that then this alarm is not that the user wants the alarm that filters out, changes step s203.
Step s203, network management system is preserved this warning information.
Step s204, network management system abandons this warning information.
But above-mentioned alarm filtering method exists following than serious problems: very dumb, producing such as some alarm once may not need to pay close attention to, if but frequent generation then need to pay close attention to, so this scheme can't satisfy the demand of various user's alarm filters.In addition, the alarm that is filtered can not be traced audit without any record, very likely causes alarm to be failed to report.
In order to solve the defective of alarm filter mode in the such scheme, the mode that has also proposed the use warning association analysis in the prior art reduces the method for the quantity of alarm, by analyzing the relevance between the alarm, only the keeper is presented in important alarm, the minor alarm relevant with these significant alarms then can be masked automatically, but still can record, if need checking, the user can inquire these associated alarms that masks.
Yet this alarm association technology algorithm is realized very complicated, consumes a large amount of development costs, and is difficult for expanding, and increases new alarm function.
Summary of the invention
The embodiment of the invention provides a kind of alert processing method and network management system, to solve alert analysis realization complexity in the prior art, is difficult for the defective of expansion.
The invention provides a kind of alert processing method, be applied to the alert analysis of network management system, said method comprising the steps of managed networks equipment:
The incident that network management system record managed networks equipment reports;
Described network management system judges whether described incident meets preset alarm trigger condition on it, as meets, and then generates the alarm of the corresponding incident of described alarm triggered condition.
Also comprise after the described generation alarm: described network management system is preserved the alarm of described corresponding incident.
Described preset alarm trigger condition can on-the-fly modify according to user's request.
Described alarm triggered condition comprises: repeated events triggers, keyword triggers, dodge disconnected Event triggered, unknown Event triggered, management equipment triggers, event source triggers, event type triggers and time range in triggering any one triggering or more than or equal to the combination of two kinds of triggerings.
The incident that described network management system record managed networks equipment reports specifically comprises:
Described network management system receives the incident that reports from managed networks equipment;
Described network management system is resolved the described incident that reports, and deposits event base in.
The described incident that reports comprises: simple network management protocol trap SNMP Trap incident or system journal Syslog incident.
The present invention also provides a kind of network management system, is applied to have the communication network of alert analysis function, comprising:
The reported event acquiring unit is used for obtaining and write down reported event from managed networks equipment;
The alarm generation unit is used to judge whether described reported event meets preset alarm trigger condition on it, when meeting, generates the alarm of described alarm triggered condition correspondence.
Also comprise the alarm memory cell, be used to store described alarm.
Also comprise alarm triggered condition updating block, be used for on-the-fly modifying described preset alarm trigger condition according to user's request.
Described alarm triggered condition comprises: repeated events triggers, keyword triggers, dodge disconnected Event triggered, unknown Event triggered, management equipment triggers, event source triggers, event type triggers and time range in triggering any one triggering or more than or equal to the combination of two kinds of triggerings.
The present invention also provides a kind of computer program of carrying out on network management system, it is characterized in that, comprises that some instructions are in order to carry out aforementioned network management system configuration generating method.
The present invention also provides a kind of storage medium, stores described computer program.
The present invention also provides a kind of computer equipment, comprises in order to the software of carrying out aforementioned network management system configuration generating method and the hardware that cooperates with software.
Compared with prior art, the embodiment of the invention has the following advantages:
In the embodiments of the invention,, realize flexible alarm filter analysis, satisfy the various demands of different user by setting in advance the alarm triggered condition; In addition,, can check related incident, also can trace concrete reporting events situation afterwards by alarm because all incidents all are kept in the network management system; Have again, owing to realize the function of alarm filter by definition rule, so be easy to expansion, if existing alarm triggered condition can not be met consumers' demand, can redesign new alarm triggered condition according to customer requirements at an easy rate.
Description of drawings
Fig. 1 is the schematic diagram of network management system alarming mechanism in the prior art;
Fig. 2 is an alarm filter process chart in the prior art;
Fig. 3 is a kind of alert processing method flow chart in the embodiment of the invention;
Fig. 4 is an another kind of alert processing method flow chart in the embodiment of the invention;
Fig. 5 is another alert processing method flow chart in the embodiment of the invention;
Fig. 6 is a kind of alarming processing system construction drawing in the embodiment of the invention.
Embodiment
Below in conjunction with drawings and Examples, the specific embodiment of the present invention is described in further detail:
As shown in Figure 3, for a kind of alert processing method flow chart of the embodiment of the invention, be applied to the alert analysis of network management system to managed networks equipment, this method may further comprise the steps:
Step s301, the incident that network management system record managed networks equipment reports, specifically comprise: Network Management Equipment receives the incident that reports from managed networks equipment; Network Management Equipment is resolved the incident that reports, and deposits event base in, for example obtains the incident of managed networks equipment by SNMP Trap incident or Syslog incident.Wherein, can also set in advance the alarm triggered condition according to user's request before the incident that network management system record managed networks equipment reports, and can on-the-fly modify the preset alarm trigger condition according to user's request.This alarm triggered condition includes but not limited to: repeated events triggers, keyword triggers, dodge disconnected Event triggered, unknown Event triggered, management equipment triggers, event source triggers, event type triggers and time range in triggering any one triggering or more than or equal to the combination of two kinds of triggerings.
Step s302, whether the network management system decision event meets preset alarm trigger condition on it, as meets, and then generates the alarm of alarm triggered condition correspondence, and preserves this alarm, for user inquiring; As do not meet, then do not produce alarm.
As shown in Figure 4, be the another kind of alert processing method flow chart of the embodiment of the invention, present embodiment carries out record by all alarms, the Syslog with managed networks equipment as incident, defines a series of alarm triggered conditions simultaneously and realizes the filtration alarmed.Wherein, the alarm of event type only as record usefulness, does not need the user to pay close attention to, and the alarm needs user who meets the alarm triggered condition pays close attention to.This method may further comprise the steps:
Step s401, network management system receives the Trap warning information or the Syslog of managed networks equipment, and its parsing is obtained the information format that network management system can be discerned.
Step s402, network management system directly deposits above-mentioned warning information in the event base as incident, because incident is just to the record of objective state, nongraded system can not resemble and causes that the user pays close attention to the alarm.
Step s403, whether the incident in the network management system decision event storehouse meets the alarm triggered condition, if meet, then changes step s404; If do not meet, then change step s405.Wherein the alarm triggered condition includes but not limited to:
Repeated events triggers: trigger alarm receive repeated events in the time that limits after, for example, received repeated events and send once alarm in 5 seconds; Trigger alarm after in the bar number that limits, receiving repeated events, as send once alarm after receiving 100 certain incidents.
Whether keyword triggers: mate according to the keyword in the event description and trigger, support and/or relation.For example: interface is closed and the incident that starts need trigger alarm, and then Ding Yi keyword promptly comprises " interface ", also comprises in " startup " and " closing " for " interface and (close or start) " in the keyword.
Dodge disconnected Event triggered: refer to that this incident the back takes place recovered again at once, close the incident that has sent an incident but an interface startup has taken place again at once as interface, this incident under normal circumstances can not paid close attention to, if but often generation then need to pay close attention to generates alarm.
Unknown Event triggered: unknown incident refers to the incident that network management system can not be resolved, and this type of incident surpasses certain bar number and then triggers once alarm.
Management equipment Event triggered not: does not add in the network management system in the transmission source of management equipment self-explanatory characters part, and this type of alarm surpasses certain bar number and then triggers once and alarm.
Event source triggers: event source refers to the network equipment of the incident that takes place, and can define alarm source in many ways, and for example: the IP according to event source defines whether trigger alarm, alarm source can be classified and trigger, and just triggers alarm as the incident that defines switch.
Event type triggers: type, parameter according to incident define whether trigger alarm, comprising: meet the triggering alarm of alarm type, parameter condition; Do not meet the triggering alarm of alarm type, parameter condition.Wherein event type such as interface alarm, board alarm etc.; The interface number of alarm for taking place in the parameter in the interface alarm; The parameter of board alarm is the veneer that breaks down number.
Time rule triggers: meet the triggering alarm of time range, all send out alarm as the incident in the quitting time, vice versa.
Certainly, the set out specific implementation relation of condition of above-mentioned alarm can specifically be set according to user's needs.All alarm triggered conditions are all supported forward and inversion operation, trigger as event type, can be the Event triggered alarms of coincident event type, also can be except the coincident event type, and other incidents all trigger the alarm mode.For example, the user wishes the total interface class alarm shield of certain switch (IP=1.1.1.1) except that upstream Interface (Eth0/0) fallen, and this rule relates to a plurality of sub-rules: event source triggers (IP=1.1.1.1), event type triggers negate (interface class alarm and interface are not equal to Eth0/0).
Step s404 produces alarm, and stores in the alarm storehouse.
Step s405, network management system is not handled.
As shown in Figure 5, for the embodiment of the invention one concrete applicating flow chart, establish network management system and preestablished N alarm triggered condition, all alarm triggered conditions both can be used separately, also can unite to make to be used for defining a compound condition.Detailed process comprises: network management system receives the Trap warning information or the Syslog of managed networks equipment, and its parsing is obtained the information format that network management system can be discerned; Network management system directly deposits in event base as incident above-mentioned warning information; Judge successively whether this incident meets 1 to N alarm triggered condition, and which meets, and then generates corresponding alarm, and storage alarm storehouse; If this incident does not meet all alarm triggered conditions, then do not handle.
As shown in Figure 6, the network structure that has the alarming processing function for the embodiment of the invention is a kind of, comprise the network management system 100 and the network equipment of being managed 200, wherein, 100 pairs of all alarms of network management system should be all record to some extent, just need not present with the form of alarm, audit trail then can be found at that time alarm record by the query history storehouse if desired afterwards.
Wherein, network management system 100 specifically comprises: reported event acquiring unit 110, be used for obtaining and write down reported event from managed networks equipment, and detailed process comprises: network management system receives the incident that reports from managed networks equipment, network management system is resolved the incident that reports, and deposits event base in; Alarm generation unit 120 is used to judge whether described reported event meets preset alarm trigger condition on it, when meeting, generates the alarm of this alarm triggered condition correspondence, for user inquiring; As do not meet, then do not produce alarm.
Generally, the warning information of generation all should store, so that the user can search, calls, so also comprises alarm memory cell 130 in the network equipment 100, is used to store described alarm.
The key point of the embodiment of the invention is just on alarm triggered, so network management system 100 need set in advance the alarm triggered condition according to user's request.Wherein, the alarm triggered condition that sets in advance includes but not limited to: repeated events triggers, keyword triggers, dodge disconnected Event triggered, unknown Event triggered, management equipment triggers, event source triggers, event type triggers and time range in triggering any one triggering or more than or equal to the combination of two kinds of triggerings.Certainly, the set out specific implementation relation of condition of above-mentioned alarm can specifically be set according to user's needs.All alarm triggered conditions are all supported forward and inversion operation, trigger as event type, can be the Event triggered alarms of coincident event type, also can be except the coincident event type, and other incidents all trigger the alarm mode.In order to realize expansion, also need to comprise alarm triggered condition updating block 140, be used for on-the-fly modifying the preset alarm trigger condition according to user's request.
Through the above description of the embodiments, those skilled in the art can be well understood to the present invention and can realize by the mode that software adds essential general hardware platform, can certainly pass through hardware, but the former is better execution mode under a lot of situation.Based on such understanding, the part that technical scheme of the present invention contributes to prior art in essence in other words can embody with the form of software product, this computer software product is stored in the storage medium, comprise that some instructions are with so that a computer equipment (can be a personal computer, server, the perhaps network equipment etc.) carry out the described method of each embodiment of the present invention.
The above only is a preferred implementation of the present invention; should be pointed out that for those skilled in the art, under the prerequisite that does not break away from the principle of the invention; can also make some improvements and modifications, these improvements and modifications also should be considered as protection scope of the present invention.

Claims (13)

1, a kind of alert processing method is applied to the alert analysis of network management system to managed networks equipment, it is characterized in that, said method comprising the steps of:
The incident that network management system record managed networks equipment reports;
Described network management system judges whether described incident meets preset alarm trigger condition on it, as meets, and then generates the alarm of the corresponding incident of described alarm triggered condition.
2, alert processing method according to claim 1 is characterized in that, also comprise after the described generation alarm: described network management system is preserved the alarm of described corresponding incident.
3, as alert processing method as described in the claim 2, it is characterized in that described preset alarm trigger condition can on-the-fly modify according to user's request.
4, alert processing method according to claim 1, it is characterized in that described alarm triggered condition comprises: repeated events triggers, keyword triggers, dodge disconnected Event triggered, unknown Event triggered, management equipment triggers, event source triggers, event type triggers and time range in triggering any one triggering or more than or equal to the combination of two kinds of triggerings.
5, alert processing method according to claim 1 is characterized in that, the incident that described network management system record managed networks equipment reports specifically comprises:
Described network management system receives the incident that reports from managed networks equipment;
Described network management system is resolved the described incident that reports, and deposits event base in.
6, as alert processing method as described in each in the claim 1 to 5, it is characterized in that the described incident that reports comprises: simple network management protocol trap SNMP Trap incident or system journal Syslog incident.
7, a kind of network management system, the communication network that is applied to have the alert analysis function is characterized in that, comprising:
The reported event acquiring unit is used for obtaining and write down reported event from managed networks equipment;
The alarm generation unit is used to judge whether described reported event meets preset alarm trigger condition on it, when meeting, generates the alarm of described alarm triggered condition correspondence.
8, as network management system as described in the claim 7, it is characterized in that, also comprise the alarm memory cell, be used to store described alarm.
9, as network management system as described in the claim 7, it is characterized in that, also comprise alarm triggered condition updating block, be used for on-the-fly modifying described preset alarm trigger condition according to user's request.
10, as network management system as described in each in the claim 7 to 9, it is characterized in that described alarm triggered condition comprises: repeated events triggers, keyword triggers, dodge disconnected Event triggered, unknown Event triggered, management equipment triggers, event source triggers, event type triggers and time range in triggering any one triggering or more than or equal to the combination of two kinds of triggerings.
11, a kind of computer program of carrying out on network management system is characterized in that, comprises that some instructions are in order to carry out the described network management system configuration generating method of aforementioned claim 1-6.
12, a kind of storage medium is characterized in that, the described computer program of storage claim 11.
13, a kind of computer equipment is characterized in that, comprises in order to the software of carrying out the described network management system configuration generating method of aforementioned claim 1-6 and the hardware that cooperates with software.
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Cited By (14)

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CN102082689A (en) * 2011-01-10 2011-06-01 武汉烽火网络有限责任公司 Method for generating equipment alarm information by adopting asynchronous poling mode
CN102158355A (en) * 2011-03-11 2011-08-17 广州蓝科科技股份有限公司 Log event correlation analysis method and device capable of concurrent and interrupted analysis
CN102185722A (en) * 2011-05-19 2011-09-14 中兴通讯股份有限公司 Alarm processing method and system
CN102238023A (en) * 2010-04-23 2011-11-09 中兴通讯股份有限公司 Method and device for generating warning data of network management system
CN102387043A (en) * 2011-12-07 2012-03-21 深圳市同洲视讯传媒有限公司 Alarm analysis method, workstation and system based on simple network management protocol
CN102447570A (en) * 2010-09-30 2012-05-09 中国移动通信集团福建有限公司 Monitoring device and method based on health degree analysis
CN102523137A (en) * 2011-12-22 2012-06-27 华为技术服务有限公司 Fault monitoring method, device and system
CN102752624A (en) * 2012-06-08 2012-10-24 深圳创维-Rgb电子有限公司 Remote diagnosis method of television fault, television and system
CN104601369A (en) * 2014-12-15 2015-05-06 中电长城网际系统应用有限公司 Alarm method, device and system for IT (information technology) operation and maintenance
CN105245360A (en) * 2015-09-08 2016-01-13 长威信息科技发展股份有限公司 Data center operation and maintenance monitoring and alarming white list system
WO2016078224A1 (en) * 2014-11-18 2016-05-26 中兴通讯股份有限公司 Information processing method and apparatus, and computer storage medium
WO2016202025A1 (en) * 2015-06-16 2016-12-22 中兴通讯股份有限公司 Trap message processing method and apparatus
CN106355021A (en) * 2016-08-31 2017-01-25 上海联影医疗科技有限公司 Alarm management and control system for medical apparatuses and method thereof
CN107391284A (en) * 2017-08-18 2017-11-24 郑州云海信息技术有限公司 A kind of event-handling method and device

Cited By (22)

* Cited by examiner, † Cited by third party
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CN102238023B (en) * 2010-04-23 2014-03-19 中兴通讯股份有限公司 Method and device for generating warning data of network management system
CN102238023A (en) * 2010-04-23 2011-11-09 中兴通讯股份有限公司 Method and device for generating warning data of network management system
CN102447570A (en) * 2010-09-30 2012-05-09 中国移动通信集团福建有限公司 Monitoring device and method based on health degree analysis
CN102447570B (en) * 2010-09-30 2014-07-30 中国移动通信集团福建有限公司 Monitoring device and method based on health degree analysis
CN102082689A (en) * 2011-01-10 2011-06-01 武汉烽火网络有限责任公司 Method for generating equipment alarm information by adopting asynchronous poling mode
CN102082689B (en) * 2011-01-10 2013-05-01 武汉烽火网络有限责任公司 Method for generating equipment alarm information by adopting asynchronous poling mode
CN102158355A (en) * 2011-03-11 2011-08-17 广州蓝科科技股份有限公司 Log event correlation analysis method and device capable of concurrent and interrupted analysis
CN102158355B (en) * 2011-03-11 2013-08-14 广州蓝科科技股份有限公司 Log event correlation analysis method and device capable of concurrent and interrupted analysis
CN102185722A (en) * 2011-05-19 2011-09-14 中兴通讯股份有限公司 Alarm processing method and system
CN102387043A (en) * 2011-12-07 2012-03-21 深圳市同洲视讯传媒有限公司 Alarm analysis method, workstation and system based on simple network management protocol
CN102387043B (en) * 2011-12-07 2014-04-16 深圳市龙视传媒有限公司 Alarm analysis method, workstation and system based on simple network management protocol
CN102523137A (en) * 2011-12-22 2012-06-27 华为技术服务有限公司 Fault monitoring method, device and system
CN102523137B (en) * 2011-12-22 2014-10-08 华为技术服务有限公司 Fault monitoring method, device and system
CN102752624A (en) * 2012-06-08 2012-10-24 深圳创维-Rgb电子有限公司 Remote diagnosis method of television fault, television and system
CN102752624B (en) * 2012-06-08 2015-09-30 深圳创维-Rgb电子有限公司 The method of television fault remote diagnosis, television set and system
WO2016078224A1 (en) * 2014-11-18 2016-05-26 中兴通讯股份有限公司 Information processing method and apparatus, and computer storage medium
CN104601369A (en) * 2014-12-15 2015-05-06 中电长城网际系统应用有限公司 Alarm method, device and system for IT (information technology) operation and maintenance
WO2016202025A1 (en) * 2015-06-16 2016-12-22 中兴通讯股份有限公司 Trap message processing method and apparatus
CN105245360A (en) * 2015-09-08 2016-01-13 长威信息科技发展股份有限公司 Data center operation and maintenance monitoring and alarming white list system
CN106355021A (en) * 2016-08-31 2017-01-25 上海联影医疗科技有限公司 Alarm management and control system for medical apparatuses and method thereof
CN106355021B (en) * 2016-08-31 2019-10-08 上海联影医疗科技有限公司 The alarm managing and control system and method for Medical Devices
CN107391284A (en) * 2017-08-18 2017-11-24 郑州云海信息技术有限公司 A kind of event-handling method and device

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