CN101296512A - Service quality control method, device and system - Google Patents

Service quality control method, device and system Download PDF

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Publication number
CN101296512A
CN101296512A CNA2008100672910A CN200810067291A CN101296512A CN 101296512 A CN101296512 A CN 101296512A CN A2008100672910 A CNA2008100672910 A CN A2008100672910A CN 200810067291 A CN200810067291 A CN 200810067291A CN 101296512 A CN101296512 A CN 101296512A
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CN
China
Prior art keywords
service
described
quality
business
information
Prior art date
Application number
CNA2008100672910A
Other languages
Chinese (zh)
Inventor
严雪松
赵林华
Original Assignee
华为技术有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 华为技术有限公司 filed Critical 华为技术有限公司
Priority to CNA2008100672910A priority Critical patent/CN101296512A/en
Publication of CN101296512A publication Critical patent/CN101296512A/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/50Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer
    • H04L41/5003Managing service level agreement [SLA] or interaction between SLA and quality of service [QoS]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/50Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer
    • H04L41/5041Service implementation
    • H04L41/5054Automatic provisioning of the service triggered by the service manager, e.g. concrete service implementation by automatic configuration of network components
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/50Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer
    • H04L41/5061Customer care
    • H04L41/5064Customer relationship management

Abstract

The invention discloses a method for controlling business service quality. A business server receives a business request from a user terminal, acquires the service quality information of the business, transmits resource application request containing the service quality information to network side equipment, and provides business according to the network resources distributed by the network side equipment. The control of Qos from the terminal side according to the priority of business contents is supported by the method of the invention.

Description

A kind of service quality control method, device and system

Technical field

The present invention relates to wireless communication field, particularly a kind of control QoS (Quality ofService, methods, devices and systems QoS).

Background technology

Multimedia service is carried out more and more widely at cordless communication network, and how the Voice ﹠ Video data guarantee that when real-time, interactive Qos becomes important problem, to the resource allocation such as the bandwidth of wireless network, proposes more and more higher requirement.

Common Qos controlling schemes is at wireless access side and network side mostly at present, common First Come First Served (FIFO) on network controls such as the router, Fair Queue (FQ), different weight (WFQ) scheduling algorithms of different flow, generally be based on the control of message class, as based on peer IP address, Peer-Port address (Port), server ip address, server end port address (Port), protocol type factor Resources allocation such as (as TCP/UDP), guarantee Qos.Lift an example explanation, at a certain streaming media service, can be following configuration: terminal IP is 10.192.1.*, application real time streaming protocol (rtsp) resource, and Resources allocation priority is high, preferentially guarantees resource.

The inventor finds in realizing process of the present invention, the shortcoming of existing scheme is to carry out Qos control in wireless access side and network side, can only distinguish business-level, because multimedia service has strict demand to bandwidth, time delay, as the limited bandwidth resources of control that do not become more meticulous, can cause more serious to the wasting of resources.

Summary of the invention

In view of this, the embodiment of the invention provides a kind of methods, devices and systems of controlling QoS of survice, is supported in end side and carries out Qos control.

A kind of service quality control method comprises the steps:

Service server is received the service request of user terminal, obtains the quality of service information of described business, and the application resource request that will comprise described quality of service information sends to network equipment, and provides professional by the Internet resources that described network equipment distributes.

A kind of service server comprises:

Acquiring unit, be used to receive the service request of user terminal, obtain the quality of service information of described business, the resource request unit, the application resource request that is used for comprising described quality of service information sends to network equipment, business provides the unit, and being used for provides professional by the Internet resources that described network equipment distributes.

A kind of service providing system comprises:

Service server, be used to receive the service request of described user terminal, obtain the quality of service information of described business, the application resource request that will comprise described quality of service information sends to network equipment, and provides professional by the Internet resources that described network equipment distributes for user terminal;

Network equipment is used to respond described application resource request, gives described service server according to the predetermined policy allocation of network resources.

As can be seen from the above technical solutions, because service server after receiving service request, just removes the quality of service information of inquiry business, network equipment can calculate according to concrete professional quality of service information, allocation of network resources, when resource was nervous, the business that the Qos grade is high can preferentially guarantee.

Description of drawings

Figure 1 shows that the system block diagram of the embodiment of the invention;

Figure 2 shows that the flow chart that inquiry business information is set;

Figure 3 shows that the flow chart of request playing stream media business;

Fig. 4 is the structured flowchart of service server.

Embodiment

Be described in further detail below in conjunction with embodiment and accompanying drawing.

Each part description is as follows in the system block diagram of the embodiment of the invention shown in Figure 1:

User terminal (End user is abbreviated as EU) 101: send service request to service providing system, and receive the business that service providing system provides.

Below be each parts that service providing system comprised.

Service server (Service Server, be abbreviated as Server) 102: the service request and the professional quality of service information thereof that are used to obtain user terminal, send the application resource request to network equipment, and by the network equipment application to Internet resources provide professional.

Network equipment 103: be used for response application resource request, according to the predetermined policy allocation of network resources.Network equipment is an equipment of the core network in GSM, WCDMA or CDMA standard, is connectivity serving network CSN in the WIMAX standard.

With the WCDMA standard is example, network equipment comprises policy deciding functional entity (PolicyDecision Function, be abbreviated as PDF), Gateway GPRS Support Node (Gateway GPRS SupportNode, be abbreviated as GGSN) and Serving GPRS Support Node (Serving GPRS Support Node, be abbreviated as SGSN), radio network controller (Radio Network Controller is abbreviated as RNC).

PDF calculates the resource size that will will apply for according to the application resource request that service server reports, to GGSN and SGSN, RNC request allocation of network resources, and GGSN and SGSN, RNC distributes local resource successively according to the request of PDF, and the service of GRPS network is provided,

Service providing system can also comprise:

Content Management System (Content Management System, be abbreviated as CMS) 104: the service management parts that are service-oriented SP of provider and operator, be used to be provided with, to write down, the to accept business service display door inquiry business information of server or intended for end consumers comprises professional quality of service information.

The service display door (EU-Portal) 105 of intended for end consumers: the information that can browse and check professional every content for the terminal use, as film title and rate, receive the service request that user terminal sends, quality of service information according to the described business of service inquiry in the service request, transmit described service request and described quality of service information and give service server, EU-Portal can independently be provided with, also the part of service server.

As shown in Figure 2, the process of setting, inquiry business Qos attribute is:

21, the keeper of operator (or service provider) is provided with business information, as Business Name, descriptor and tariff information, Qos grade etc. by the terminal of CMS system on CMS.

22, CMS writes down each business information, comprises the Qos grade, generates professional numbering, and alternatively, CMS returns to the message of one at CMS terminal " issuing service success ".For example, operator's issue three business, record traffic information such as following table one.

Table one: business information

Sequence number Professional numbering Business Name Descriptor Tariff information The Qos grade ??1 ??0001 Curse of the Golden Flower Up-to-date Zhang Yimou director is large stretch of, and numerous Hong Kong and Taiwan stars participate in 1 yuan/time The gold medal business ??2 ??0002 Fete night Feng is large stretch of little firm transition 0.8 unit/time The silver medal business ??3 ??0003 The England Premier League match This month match titbit 0.5 unit/time General service

23, CMS more new business can externally provide service to commercial state by EU-Portal or service server Server;

24, CMS issues EU-Portal or the commercial notice of Server new business, and notice has the new business issue;

25, EU-Portal or Server are to CMS inquiry business information;

26, CMS returns the business information of being inquired about, and comprises Business Name, description, tariff information and Qos grade etc., so that EU-Portal or Server write down this information.

Need to prove also can not have step 25~26 in the embodiment of the invention, and CMS carries business information, therein so that EU-Portal or Server write down this information when issuing the commercial notice of EU-Portal or Server new business in step 24.

Be applied as example with streaming media service in WCDMA standard network, as shown in Figure 3, the flow process that Server handles EU request playing stream media business is:

31, user terminal EU browses each streaming media service on Server, checks title and tariff information, and the streaming media service content that selection needs sends the playing stream media service request;

EU also can browse, select the streaming media service content on EU-Portal, EU-Portal is to Server forwarding stream media service request then.

32, Business Name, description, tariff information and the Qos grade etc. of Server inquiry streaming media service that EU asked in the business information that self record is preserved; It also can be Server inquires about business information from this streaming media service to CMS, CMS returns business information, comprise Business Name, description, tariff information and Qos grade etc., or from that part of business information of Server storage, inquire about earlier, do not find and inquire about to CMS again;

If in 31 steps, EU by EU-Portal to Server forwarding stream media service request, can be by EU-Portal inquiry stream medium service information that EU asked in the business information that self record is preserved, or, in the streaming media service request that is transmitted to Server, carry the Qos grade to the business information that CMS inquires about this streaming media service.

Whether 33, the legitimacy of Server verified users requested service address generally is whether the address of seeing this request exists, be legal address, after verification is passed through, and record Qos class information;

34, Server and EU consult, and obtain the connection descriptor, as five-tuple information: IP address of terminal and port, IP at server end address and port, protocol type.

35, Server sends the resource bid request to PDF, so that the Qos grade that connects descriptor and requested service is reported PDF together.

36, PDF is according to the Qos rating calculation application resource size that connects descriptor and institute's requested service, to network side GGSN and SGSN, RNC application resource.When bandwidth is nervous, the professional preferential allocated bandwidth that guarantees that the Qos grade is high.

Three business " Curse of the Golden Flower ", " dinner at night " and " England Premier League match " is when being assigned with resource, priority reduces successively, the PDF Resources allocation can be calculated different resources with Qos according to the connection descriptor of business, configurable different algorithm, preset the connection descriptor among the simplest PDF of being, Qos and Internet resources require the tables of data of corresponding relation, according to the parameter that comprises in the service request of receiving, search this tables of data and can obtain the Internet resources requirement, the Internet resources in the Internet resources solicitation message require and can comprise: the maximum bandwidth requirement, guarantee that bandwidth is the minimum bandwidth requirement, error rate requirement, delay requirement.

37, GGSN, SGSN, RNC successively according to the request of being received in the local device Resources allocation, final RNC according to connect descriptor, Qos allocation of downlink bandwidth is given EU, resource bid is replied and is returned to PDF, upstream bandwidth PDF distributes voluntarily.

38, PDF returns to the resource information that Server applies for.

39, Server record available resource information is given the EU playing stream media.

When the EU application stopped playing, Server discharged to PDF application resource, and PDF is to network equipment request releasing network resources.

Since service server application carried in the resource request should business the Qos grade, network equipment can be according to concrete professional Qos rating calculation, allocation of network resources, when resource was nervous, the business that the Qos grade is high can preferentially guarantee.

This programme is not only applicable to the playing stream media business, is equally applicable to wireless data, value-added services such as download games, music.

The embodiment of the invention also provides a kind of service server, as shown in Figure 4, comprises:

Acquiring unit 41 is used to receive the service request of user terminal, obtains the quality of service information of described business;

Resource request unit 42, the application resource request that is used for comprising described quality of service information sends to network equipment;

Business provides unit 43, and being used for provides professional by the Internet resources that described network equipment distributes.

The quality of service information of the described business that described acquiring unit 41 obtains has several modes: according to the described service request of receiving, in the business information of self record, inquire about and obtain, or the query contents management system obtains, or from the partial service information that described service server writes down, inquire about earlier, do not obtain to the Content Management System inquiry if find again.

Selectively, the service display door of intended for end consumers is according to the teleservice request of receiving, inquire about the business information or the Content Management System of its record, after obtaining the quality of service information of described business, the quality of service information that carries described business in the service request of user terminal is transmitted to described acquiring unit 41.

Further, described resource request unit 42 also is used for the legitimacy of verified users requested service address, after verification is passed through, consult with user terminal, obtain the connection descriptor, the application resource request that comprises described connection descriptor and described quality of service information is sent to network equipment, and detailed process is referring to the associated description among the method embodiment.

Through the above description of the embodiments, those skilled in the art can be well understood to the present invention and can realize by the mode that software adds essential general hardware platform, can certainly pass through hardware, but the former is better execution mode under a lot of situation.Based on such understanding, the part that technical scheme of the present invention contributes to background technology in essence in other words can embody with the form of software product, this computer software product can be stored in the storage medium that can read, as ROM/RAM, magnetic disc, CD etc., comprise that some instructions are with so that a computer equipment (can be a personal computer, server, the perhaps network equipment etc.) carry out the described method of some part of each embodiment of the present invention or embodiment.

The above only is preferred embodiment of the present invention, not in order to restriction the present invention, all any modifications of being done within the spirit and principles in the present invention, is equal to and replaces and improvement etc., all should be included within protection scope of the present invention.

Claims (12)

1, a kind of service quality control method is characterized in that, this method comprises the steps:
Service server is received the service request of user terminal, obtains the quality of service information of described business, and the application resource request that will comprise described quality of service information sends to network equipment, and provides professional by the Internet resources that described network equipment distributes.
2, method according to claim 1, the quality of service information of described business is that described service server is according to described service request, inquiry obtains in the business information of self record, or the query contents management system obtains, or from the partial service information that described service server writes down, inquire about earlier, do not obtain to the Content Management System inquiry again if find.
3, method according to claim 1 is characterized in that, described service server receives that the service request of user terminal is to be transmitted to service server after service display door by intended for end consumers receives the service request of user terminal;
The quality of service information of described business be by the service display door of described intended for end consumers inquire about according to service request obtain in the business information of its record or the query contents management system obtain, in being transmitted to the described service request of service server, carry the quality of service information of described business.
4, according to claim 1,2 or 3 described methods, the application resource request that will comprise quality of service information sends to network equipment and specifically comprises: the legitimacy of described service server verified users requested service address, after verification is passed through, consult with user terminal, obtain the connection descriptor, the application resource request that comprises described connection descriptor and described quality of service information is sent to network equipment.
5, method according to claim 4, the Internet resources that described network equipment distributes calculate according to described connection descriptor and quality of service information.
6, a kind of service server is characterized in that, comprises:
Acquiring unit is used to receive the service request of user terminal, obtains the quality of service information of described business,
The resource request unit, the application resource request that is used for comprising described quality of service information sends to network equipment,
Business provides the unit, and being used for provides professional by the Internet resources that described network equipment distributes.
7, service server according to claim 6, the quality of service information of the described business that described acquiring unit obtains is the service request of receiving according to described, inquiry obtains in the business information of self record, or the query contents management system obtains, or from the partial service information that described service server writes down, inquire about earlier, do not obtain to the Content Management System inquiry again if find.
8, service server according to claim 6, the quality of service information of the service request of the user terminal of described reception and the business of obtaining is the teleservice request that the service display door basis of intended for end consumers is received, inquire about the business information or the Content Management System of its record, after obtaining the quality of service information of described business, the quality of service information that carries described business in the service request of user terminal is transmitted to described acquiring unit.
9, according to claim 6,7 or 8 described service servers, described resource request unit also is used for the legitimacy of verified users requested service address, after verification is passed through, consult with user terminal, obtain the connection descriptor, the application resource request that comprises described connection descriptor and described quality of service information is sent to network equipment.
10, a kind of service providing system is characterized in that, comprising:
Service server, be used to receive the service request of user terminal, obtain the quality of service information of described business, the application resource request that will comprise described quality of service information sends to network equipment, and provides professional by the Internet resources that described network equipment distributes for user terminal;
Network equipment is used to respond described application resource request, gives described service server according to the predetermined policy allocation of network resources.
11, service providing system according to claim 10 is characterized in that, further the content management system is used for setting, record traffic information, comprises professional quality of service information, and provides described business information to service server.
12, according to claim 10 or 11 described service providing system, it is characterized in that, the service display door that further comprises intended for end consumers, be used to receive the service request that user terminal sends, inquire about the quality of service information of described business according to service request, transmit described service request and described quality of service information and give described service server.
CNA2008100672910A 2008-05-15 2008-05-15 Service quality control method, device and system CN101296512A (en)

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CNA2008100672910A CN101296512A (en) 2008-05-15 2008-05-15 Service quality control method, device and system
PCT/CN2009/071813 WO2009138044A1 (en) 2008-05-15 2009-05-15 Method, apparatus and system for controlling the qos of service

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WO2009138044A1 (en) * 2008-05-15 2009-11-19 华为技术有限公司 Method, apparatus and system for controlling the qos of service
CN103095836A (en) * 2013-01-17 2013-05-08 华为技术有限公司 Method, device and system of adjustment of internet application service quality
CN103220175A (en) * 2013-04-17 2013-07-24 广州市和声信息技术有限公司 Method and device for resource management in multimedia communication system
CN105872029A (en) * 2016-03-28 2016-08-17 乐视控股(北京)有限公司 Method and system for implementing QoS of private cloud object storage
WO2017067007A1 (en) * 2015-10-23 2017-04-27 华为技术有限公司 Method, device and system for controlling quality of service
WO2018006381A1 (en) * 2016-07-07 2018-01-11 华为技术有限公司 Network resource management method, apparatus and system
CN107659449A (en) * 2017-09-27 2018-02-02 郑州云海信息技术有限公司 A kind of method and apparatus for ensureing management system service quality

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KR100652497B1 (en) * 2002-12-10 2006-12-01 노키아 코포레이션 Apparatus, and an associated method, for providing traffic class support for ??? activation in a radio communication system
CN100484085C (en) * 2003-12-05 2009-04-29 华为技术有限公司 Method for securing quality of transmitted group data service
CN100411362C (en) * 2006-03-15 2008-08-13 华为技术有限公司 Method for controlling service quality acquisition by network
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Cited By (11)

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Publication number Priority date Publication date Assignee Title
WO2009138044A1 (en) * 2008-05-15 2009-11-19 华为技术有限公司 Method, apparatus and system for controlling the qos of service
CN103095836A (en) * 2013-01-17 2013-05-08 华为技术有限公司 Method, device and system of adjustment of internet application service quality
CN103095836B (en) * 2013-01-17 2016-08-10 华为技术有限公司 The method of adjustment of internet, applications service quality and device, system
CN103220175A (en) * 2013-04-17 2013-07-24 广州市和声信息技术有限公司 Method and device for resource management in multimedia communication system
CN103220175B (en) * 2013-04-17 2016-04-06 广州市和声信息技术有限公司 Method for managing resource in multimedia communications system and device
WO2017067007A1 (en) * 2015-10-23 2017-04-27 华为技术有限公司 Method, device and system for controlling quality of service
CN107005893A (en) * 2015-10-23 2017-08-01 华为技术有限公司 Control method, equipment and the system of service quality
EP3358880A4 (en) * 2015-10-23 2018-09-26 Huawei Technologies Co., Ltd. Method, device and system for controlling quality of service
CN105872029A (en) * 2016-03-28 2016-08-17 乐视控股(北京)有限公司 Method and system for implementing QoS of private cloud object storage
WO2018006381A1 (en) * 2016-07-07 2018-01-11 华为技术有限公司 Network resource management method, apparatus and system
CN107659449A (en) * 2017-09-27 2018-02-02 郑州云海信息技术有限公司 A kind of method and apparatus for ensureing management system service quality

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