AU6298601A - Systems and methods for diagnosing faults in computer networks - Google Patents

Systems and methods for diagnosing faults in computer networks

Info

Publication number
AU6298601A
AU6298601A AU6298601A AU6298601A AU6298601A AU 6298601 A AU6298601 A AU 6298601A AU 6298601 A AU6298601 A AU 6298601A AU 6298601 A AU6298601 A AU 6298601A AU 6298601 A AU6298601 A AU 6298601A
Authority
AU
Australia
Prior art keywords
systems
methods
computer networks
diagnosing faults
faults
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
AU6298601A
Inventor
Joseph Greenwald
Scott Ball
Christopher A Buia
Jonathan P Caron
David K Taylor
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Aprisma Management Technology Inc
Original Assignee
Aprisma Management Technology Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority to US20229600P priority Critical
Priority to US20229900P priority
Priority to US20229800P priority
Application filed by Aprisma Management Technology Inc filed Critical Aprisma Management Technology Inc
Priority to PCT/US2001/014618 priority patent/WO2001086444A1/en
Publication of AU6298601A publication Critical patent/AU6298601A/en
Application status is Pending legal-status Critical

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/22Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing
    • G06F11/2257Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing using expert systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
    • G06F11/0748Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in a remote unit communicating with a single-box computer node experiencing an error/fault
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/079Root cause analysis, i.e. error or fault diagnosis
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/06Arrangements for maintenance or administration or management of packet switching networks involving management of faults or events or alarms
    • H04L41/0631Alarm or event or notifications correlation; Root cause analysis
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing packet switching networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/02Arrangements for maintenance or administration or management of packet switching networks involving integration or standardization
    • H04L41/0213Arrangements for maintenance or administration or management of packet switching networks involving integration or standardization using standardized network management protocols, e.g. simple network management protocol [SNMP] or common management interface protocol [CMIP]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/22Arrangements for maintenance or administration or management of packet switching networks using GUI [Graphical User Interface]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/50Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer
    • H04L41/5003Managing service level agreement [SLA] or interaction between SLA and quality of service [QoS]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/50Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer
    • H04L41/5003Managing service level agreement [SLA] or interaction between SLA and quality of service [QoS]
    • H04L41/5009Determining service level performance, e.g. measuring SLA quality parameters, determining contract or guarantee violations, response time or mean time between failure [MTBF]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/50Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer
    • H04L41/5003Managing service level agreement [SLA] or interaction between SLA and quality of service [QoS]
    • H04L41/5009Determining service level performance, e.g. measuring SLA quality parameters, determining contract or guarantee violations, response time or mean time between failure [MTBF]
    • H04L41/5012Determining service level performance, e.g. measuring SLA quality parameters, determining contract or guarantee violations, response time or mean time between failure [MTBF] determining service availability, e.g. which services are available at a certain point in time
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/50Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer
    • H04L41/5019Ensuring SLA
    • H04L41/5025Ensuring SLA by proactively reacting to service quality change, e.g. degradation or upgrade, by reconfiguration
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/50Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer
    • H04L41/508Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer based on type of value added network service under agreement
    • H04L41/5093Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer based on type of value added network service under agreement wherein the managed service relates to messaging or chat services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing packet switching networks
    • H04L43/08Monitoring based on specific metrics
    • H04L43/0805Availability
    • H04L43/0817Availability functioning
AU6298601A 2000-05-05 2001-05-07 Systems and methods for diagnosing faults in computer networks Pending AU6298601A (en)

Priority Applications (4)

Application Number Priority Date Filing Date Title
US20229600P true 2000-05-05 2000-05-05
US20229900P true 2000-05-05 2000-05-05
US20229800P true 2000-05-05 2000-05-05
PCT/US2001/014618 WO2001086444A1 (en) 2000-05-05 2001-05-07 Systems and methods for diagnosing faults in computer networks

Publications (1)

Publication Number Publication Date
AU6298601A true AU6298601A (en) 2001-11-20

Family

ID=27394407

Family Applications (3)

Application Number Title Priority Date Filing Date
AU6298601A Pending AU6298601A (en) 2000-05-05 2001-05-07 Systems and methods for diagnosing faults in computer networks
AU5756101A Pending AU5756101A (en) 2000-05-05 2001-05-07 Systems and methods for constructing multi-layer topological models of computer networks
AU6120801A Pending AU6120801A (en) 2000-05-05 2001-05-07 Systems and methods for managing and analysing faults in computer networks

Family Applications After (2)

Application Number Title Priority Date Filing Date
AU5756101A Pending AU5756101A (en) 2000-05-05 2001-05-07 Systems and methods for constructing multi-layer topological models of computer networks
AU6120801A Pending AU6120801A (en) 2000-05-05 2001-05-07 Systems and methods for managing and analysing faults in computer networks

Country Status (2)

Country Link
AU (3) AU6298601A (en)
WO (3) WO2001086844A1 (en)

Families Citing this family (14)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1618706A4 (en) * 2003-03-18 2009-04-29 Renesys Corp Methods and systems for monitoring network routing
US9137033B2 (en) 2003-03-18 2015-09-15 Dynamic Network Services, Inc. Methods and systems for monitoring network routing
US9667552B2 (en) * 2003-09-26 2017-05-30 International Business Machines Corporation Real-time SLA impact analysis
US7469287B1 (en) * 2003-11-17 2008-12-23 Lockheed Martin Corporation Apparatus and method for monitoring objects in a network and automatically validating events relating to the objects
CN100388691C (en) 2004-03-19 2008-05-14 华为技术有限公司 An automatic fault location method and system
US7424530B2 (en) 2004-05-06 2008-09-09 International Business Machines Corporation Method for visualizing results of root cause analysis on transaction performance data
WO2008155440A1 (en) * 2007-06-19 2008-12-24 Aito Technologies Oy An arrangement and a related method for providing business assurance in communication networks
US8521904B1 (en) 2008-12-16 2013-08-27 At&T Intellectual Property I, L.P. Devices, systems, and/or methods for determining internet topology
US8214290B1 (en) 2009-04-30 2012-07-03 Bank Of America Corporation Self-service terminal reporting
US8161330B1 (en) * 2009-04-30 2012-04-17 Bank Of America Corporation Self-service terminal remote diagnostics
US8179801B2 (en) * 2009-06-09 2012-05-15 Cisco Technology, Inc. Routing-based proximity for communication networks
GB2477921A (en) * 2010-02-17 2011-08-24 Sidonis Ltd Analysing a network using a network model with simulated changes
CN103560279B (en) * 2013-11-21 2015-09-02 上海航天电源技术有限责任公司 Diagnostic method based battery management system maintenance diagnostic system can bus
CN104683170A (en) * 2013-11-28 2015-06-03 北车大连电力牵引研发中心有限公司 Vehicle network fault diagnosis system

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4827411A (en) * 1987-06-15 1989-05-02 International Business Machines Corporation Method of maintaining a topology database
US5734824A (en) * 1993-02-10 1998-03-31 Bay Networks, Inc. Apparatus and method for discovering a topology for local area networks connected via transparent bridges
JPH0779233A (en) * 1993-06-29 1995-03-20 Synoptics Commun Inc Device for defining topology and method and device for communicating topology information
US5850397A (en) * 1996-04-10 1998-12-15 Bay Networks, Inc. Method for determining the topology of a mixed-media network
US5864662A (en) * 1996-06-28 1999-01-26 Mci Communication Corporation System and method for reported root cause analysis

Also Published As

Publication number Publication date
WO2001086444A1 (en) 2001-11-15
WO2001086443A1 (en) 2001-11-15
AU6120801A (en) 2001-11-20
WO2001086844A1 (en) 2001-11-15
AU5756101A (en) 2001-11-20

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