WO2011003261A1 - 外购件的配置信息管理方法、告警管理方法及系统 - Google Patents

外购件的配置信息管理方法、告警管理方法及系统 Download PDF

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Publication number
WO2011003261A1
WO2011003261A1 PCT/CN2009/075814 CN2009075814W WO2011003261A1 WO 2011003261 A1 WO2011003261 A1 WO 2011003261A1 CN 2009075814 W CN2009075814 W CN 2009075814W WO 2011003261 A1 WO2011003261 A1 WO 2011003261A1
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WO
WIPO (PCT)
Prior art keywords
purchased
configuration information
alarm
server
module
Prior art date
Application number
PCT/CN2009/075814
Other languages
English (en)
French (fr)
Inventor
王萍
Original Assignee
中兴通讯股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 中兴通讯股份有限公司 filed Critical 中兴通讯股份有限公司
Priority to AU2009349406A priority Critical patent/AU2009349406B2/en
Priority to BR112012000010A priority patent/BR112012000010A2/pt
Priority to DK09847012.3T priority patent/DK2445140T3/da
Priority to EP09847012.3A priority patent/EP2445140B1/en
Priority to PL09847012T priority patent/PL2445140T3/pl
Priority to US13/257,906 priority patent/US9077612B2/en
Publication of WO2011003261A1 publication Critical patent/WO2011003261A1/zh
Priority to IN417DEN2012 priority patent/IN2012DN00417A/en
Priority to HK12107587.0A priority patent/HK1166902A1/xx

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08—Configuration management of networks or network elements
    • H04L41/0803—Configuration setting
    • H04L41/0813—Configuration setting characterised by the conditions triggering a change of settings
    • H04L41/082—Configuration setting characterised by the conditions triggering a change of settings the condition being updates or upgrades of network functionality
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/02—Standardisation; Integration
    • H04L41/0213—Standardised network management protocols, e.g. simple network management protocol [SNMP]

Definitions

  • the present invention relates to network management technologies in the field of communications, and in particular, to a method for managing configuration information of purchased parts, a method and system for managing alarms of purchased parts. Background technique
  • BOSS business operation support system
  • the purchased component alarm means that the BOSS will process the alarm information and the notification message sent by the purchased component to the network management system of the upper level of the BOSS (ie, the upper-level network management).
  • BOSS basically adopts a customized method for the management of purchased parts alarms. When the purchased parts are added to the communication system, the BOSS needs to increase the alarm function to support the purchased parts.
  • the process is as follows:
  • the MIB (Management Information Base) of the purchased parts describes the information and the definition of the alarm level, and modifies the code of the outsourced alarm module in the BOSS to The parsing function of the Trap 4 and Syslog 4 of the purchased parts is added, and after the test code ⁇ ⁇ ' tampering successfully, the version is upgraded in the field to provide support for the alarm of the purchased parts.
  • the modification of the code is also used to improve the alarm function of the purchased parts.
  • the purchase of purchased parts is carried out in a customized manner.
  • the drawback is that for each additional purchased part, it is necessary to modify the code to implement the parsing function of the purchased piece to increase the Support for purchase alarms;
  • the code for the same type of purchased parts, if the models are different, the corresponding MIB description information and the definition of the alarm level are also different, and the resolution of each node in the 4 ⁇ text is hard-coded. Therefore, for the same type but different types of purchased parts, it is also necessary to modify the code to support its alarms.
  • the embodiment of the invention provides a management method for the purchase information of the purchased parts, an alarm management system system for the purchased parts, and a maintenance operation for the alarm function of the purchased parts of the business operation support system.
  • An outsourced item alarm management system comprising:
  • a client configured to receive an operation request of the user for purchasing configuration information; and, according to the operation request, perform corresponding operations on the purchased component configuration information saved by the client, and send the operation result to the server according to the operation type;
  • the server side is configured to perform update processing on the purchased component configuration information stored by the server according to the operation result sent by the client.
  • a method for managing purchase configuration information which is applied to an outsourced item alarm management system including a client and a server as described above, including: The client receives an operation request for the user to purchase the configuration information of the purchaser;
  • the client performs corresponding operations on the purchased configuration information saved by the client according to the operation request, and sends the operation result to the server according to the operation type;
  • the server side updates the purchased configuration information stored on the server side according to the operation result.
  • a method for managing an outsourced item alarm is applied to an outsourced item alarm management system including a client and a server as described above, the method comprising:
  • the server receives the alarm message sent by the purchased component
  • the server side parses the received alarm message according to the configuration information of the purchased component that is stored by the server;
  • the server sends the parsed message information to the network management system.
  • the purchased component alarm management system includes a client and a server, wherein the client may perform the purchase configuration information saved by the client according to the operation request of the purchased component configuration information sent by the client. Corresponding operation, and sending the operation result to the server, so that the server side updates the purchased configuration information stored by the server side, so that when receiving the alarm message sent by the purchased piece, the server can The stored configuration information of the purchased component parses the alarm message. It can be seen that the technical solution of the present invention implements the management operation of the purchased component configuration information through the client set in the purchased component management system.
  • the support function of the purchased parts can be realized through the management operation of the corresponding purchased parts configuration information by the client, and compared with the prior art by adding code or modifying the code to realize the support function of the purchased parts, To a lesser extent, the amount of code maintenance is reduced, and the maintenance process of the purchased component alarm function is simplified, which is more conducive to the development and upgrade of the alarm function of the purchased parts.
  • FIG. 1 is a schematic structural diagram of an alarm function system for implementing an purchased component according to an embodiment of the present invention
  • 2 is a flowchart of implementing an update of purchased parts information based on the system shown in FIG. 1 according to an embodiment of the present invention
  • FIG. 3 is a flowchart of implementing an alarm function of an purchased part based on the system shown in FIG. 1 according to an embodiment of the present invention
  • the management of the purchased parts alarm management system of the purchased parts is not a customized method, but a dynamic configuration and a dynamic analysis manner.
  • the purchased component alarm management system in the embodiment of the present invention can be set to BOSS or independent of BOSS, and the system includes a front-end function module and a background function module, and the front and back-end function modules can adopt B/S (browser/server) or C. /S (client/server) structure.
  • Step 1 The front-end function module receives an operation request for the purchased configuration information sent by the user.
  • Step 2 The front-end function module performs corresponding operations on the purchased component configuration information saved in the module according to the operation request, and according to the operation type and The operation result sends a configuration information update message to the background function module; wherein, the foreground function module can obtain the purchased component configuration information from the background function module and store the system when the system is started, and further enable the foreground function module and the background module through the information synchronization process.
  • the stored configuration information remains the same;
  • Step 3 The background function module updates the message according to the received configuration information, and updates the corresponding purchased component configuration information stored in the background function module.
  • the front-end function module can adopt a friendly interface mode, such as a web page, to provide users with an outsourced piece alarm maintenance interface. Users can add, modify, delete or find the configuration information of purchased parts through the purchased maintenance alarm maintenance interface.
  • the purchased item alarm management system manages the purchased parts as devices, and the configuration information of the purchased parts includes the basic information of the purchased parts and the message parsing rule information, wherein: the basic information may include the outsourcing The device name of the device, the device enterprise ID that uniquely identifies the purchased component, and the device OID description information.
  • the packet parsing rule information may include the Trap packet parsing rule and the Syslog packet parsing rule. rule. The packet parsing rule indicates that the specified field in the packet corresponds to a specific alarm level, alarm description, and the like.
  • Step 1 The background function module receives the alarm message sent by the purchased component;
  • Step 2 The background function module obtains the packet parsing rule information of the purchased component, and parses the received packet according to the parsing parsing rule information;
  • Step 3 The background function module sends the parsed message information to the upper-layer NMS.
  • the front-end function module provides the user with an outsourced piece alarm maintenance interface, and the user only needs to add, modify, or delete the purchased piece configuration information on the interface to implement dynamic configuration of the purchased parts, without frequently modifying the background.
  • the code for parsing the alarm messages of purchased parts in the function module can realize the maintenance of the purchased parts alarms. Therefore, the maintenance processing of the purchased parts alarm function of the purchased parts and the alarm management system is completed.
  • the structure of the purchased component alarm management system provided by the embodiment of the present invention can be as shown in FIG.
  • FIG. 1 is a schematic structural diagram of an outsourced item alarm management system according to an embodiment of the present invention.
  • the system may include: a configuration management module 11, a message receiving module 21, a message parsing module 22, and an alarm reporting module 23.
  • the configuration management module 11 is a foreground function module and can be configured on the client; the receiving module 21, the packet parsing module 22, and the alarm reporting module 23 are background function modules and can be configured on the server.
  • the main functions implemented by each function module are as follows:
  • the configuration management module 11 is configured to provide a user with an purchased component alarm maintenance interface, receive a request for operation of the purchased component configuration information submitted by the user through the interface, and configure the purchased component stored in the module according to the request. The information is operated accordingly. When the operation processing changes the configuration information of the purchased parts, the changed configuration information of the purchased parts is notified by the change of the purchased parts information. The information is sent to the receiving module 21;
  • the receiving module 21 is configured to receive the purchase order configuration information change notification message sent by the configuration management module 11, and receive the packets sent by each purchased component, such as a Trap message and a Syslog message.
  • the message parsing module 22 uses Storing the configuration information of the purchased component, and parsing the packet received by the receiving module 21 according to the stored purchased component configuration information; and also for using the purchased component information change notification message sent by the configuration management module 11 Stored purchased parts configuration information is updated (including additions, modifications, or deletions);
  • the alarm reporting module 23 is configured to send the packet information parsed by the packet parsing module 22 to the upper-layer network management system.
  • the message parsing module 22 may include an information management sub-module 221 and a message parsing sub-module 222, where:
  • the information management sub-module 221 is configured to store configuration information of the purchased component; and, according to the purchased component configuration information change notification message sent by the configuration management module 11, update the stored purchased component configuration information;
  • the message parsing sub-module 222 is configured to: when the receiving module 21 receives the packet sent by the purchased component, obtain the packet parsing rule information of the purchased component from the information management sub-module 221, and parse the rule according to the packet The information is parsed for the message.
  • the configuration management module 11 may include: an information storage sub-module 111 and a configuration management sub-module 112, wherein:
  • the information storage sub-module 111 is configured to store the purchased component configuration information, and may also establish a HASH table of the purchased component configuration information by using the external device device enterprise identifier as an index, so as to use the HASH table to perform the search operation of the purchased component configuration information, thereby improving Processing efficiency
  • the configuration management sub-module 112 performs specific information configuration processing operations.
  • the configuration information of the purchased component stored in the configuration management module 11 and the message parsing module 22 can be stored in the data structure as shown in FIG. 4.
  • the flow of dynamically configuring the configuration information of the purchased parts by the above system may be as shown in FIG. 2 .
  • the configuration management module 11 obtains the configuration information of the purchased component from the background function module, and stores it in the information storage sub-module 111.
  • the configuration management module 11 can also display the purchased component configuration information stored in the module in the purchased component alarm maintenance interface for the user to select and operate.
  • the process includes the following step:
  • Step 201 The configuration management module 11 receives a request for maintenance of the purchased configuration information by the user through the purchased component alarm maintenance interface.
  • Step 202 The configuration management module 11 performs corresponding operations according to the request for the purchased component configuration information. If the purchased component configuration information is changed through the processing process, the changed purchased component configuration information is notified by the purchased component configuration information change notification. The message is sent to the message parsing module 22, which is a system internal message (ie, encapsulated using the internal protocol of the system).
  • the configuration management module 11 can provide users with the following four functions: Add, delete, modify, and query the purchase configuration information. According to the operation type selected by the user, the processing operation of the configuration management module 11 is specifically as follows:
  • the configuration management sub-module 112 When the user adds the configuration information of the purchased component through the purchased component alarm maintenance interface, and selects the add command, the configuration management sub-module 112 temporarily saves the added configuration information, and then according to the input purchased component device enterprise identifier to the In the HASH table of the module, it is found whether the purchased device enterprise identity already exists, and if it exists, the user is prompted to have the purchased component already existing; if not, the purchased component configuration information input by the user is stored in the module.
  • the information storage sub-module 111 further updates the HASH table, and then sends the purchased component configuration information change notification message to the background function module, which carries the purchased configuration information added by the user and the corresponding change event number (change event number can identify the present Sub-operation type);
  • Modify operation When the user inputs or selects the purchased device enterprise enterprise identity through the purchased component alarm maintenance interface, and selects the modification command, the configuration management submodule 112 is from the HASH table of the module. The corresponding information is retrieved and displayed on the interface in an editable state. If the device enterprise identifier does not exist, the user is prompted to have the corresponding purchased component not existed; when the user modifies the configuration information of the purchased component through the interface, After selecting the confirmation or submit command, the configuration management sub-module 112 stores the modified configuration information in the information storage sub-module 111 of the module, and further updates the HASH table, and then sends the purchased configuration information change notification message, where the user is carried. Modified purchased component configuration information and corresponding change event number;
  • Delete operation When the user enters or selects the purchased device enterprise enterprise identity through the purchased component alarm maintenance interface, and selects the delete command, the corresponding information is retrieved from the HASH table of the module. If the device enterprise identifier does not exist, the prompt The corresponding purchased component of the user does not exist; if present, the configuration management sub-module 112 deletes the purchased component configuration information from the information storage sub-module 111 of the module, and updates the HASH table, and then sends the purchased component configuration information change notification. a message, which carries the deleted enterprise identity of the purchased device and the corresponding change event number;
  • the configuration management module 11 searches for the corresponding information from the HASH table according to the information input by the user. If it is found, it will be displayed on the interface; otherwise, the user will be prompted to find the corresponding purchased parts.
  • Step 203 The message parsing module 22 updates the purchased component configuration information stored in the module according to the purchased component configuration information change notification message received from the configuration management module 11 for use in subsequent purchased component alarm messages. Analytical processing.
  • the information management sub-module 221 updates the purchased component configuration information stored in the module according to the change event number and the configuration information, so that the packet parsing module 22 synchronizes with the configuration management module 11. Modify the purchase configuration information.
  • the update operation may include: if the operation type of the change event number is increased, adding the configuration information carried in the update message to the information management sub-module 221; if the operation type of the change event number identifier is modified, according to the update message The enterprise device identifier carried, with the configuration carried in the update message. The information in the information management sub-module 221 is deleted. If the operation type of the change event number is deleted, the corresponding information in the information management sub-module 221 is deleted according to the enterprise device identifier carried in the update message.
  • FIG. 3 it is a schematic flowchart of implementing an alarm of an purchased component in an embodiment of the present invention, where the process includes the following steps:
  • Step 301 The receiving module 21 receives the alarm message sent by the purchased component, and sends the received alarm message to the message parsing module 22.
  • the alarm packet may include a Trap packet or a Sylog packet.
  • the receiving module 21 reads the port number information, such as the Trap packet port number, from the system configuration file or the configuration file that records the port information. And the port that listens to the Trap packet and the Sylog packet, and receives the packet transmitted by the User Datagram Protocol (UDP) packet when receiving the port, and receives the packet, and The received message is sent to the message parsing module 22 through an internal message according to a predetermined structure.
  • UDP User Datagram Protocol
  • Step 302 The message parsing sub-module 222 of the packet parsing module 22 obtains the packet parsing rule information corresponding to the device enterprise identifier from the information management sub-module 221 according to the device enterprise identifier of the purchased component carried in the packet. And parsing the received packet according to the packet parsing rule information, and sending the parsed packet information (such as the alarm level information and the alarm content) to the alarm reporting module 23.
  • Step 303 The alarm reporting module 23 sends the received packet information to the upper-layer network management system.
  • the alarm reporting module 23 encapsulates the received packet information into a Trap packet according to the standard SNMP (Simple Network Management Protocol), and sends the Trap packet to the upper-layer NMS through the UDP packet.
  • SNMP Simple Network Management Protocol
  • the information management sub-module 221 and the configuration management module 11 may use the purchased component information storage template shown in FIG. 4 to store the purchased configuration information.
  • the device information (Device Info) in the purchased component configuration information storage structure 41 stores the settings of the purchased parts.
  • each device attribute stored in the device attribute list corresponds to an information item in the basic information of the purchased piece
  • the storage structure of the device attribute is as shown in the device attribute storage structure 42, and the device attribute in the device attribute storage structure 42
  • the object (OidParmObj) contains the device attribute name ( Name ), the device attribute identifier ( Oid ), and the device attribute value (Value );
  • the packet parsing rule set stores the packet parsing rule information of the purchased piece, and the storage structure thereof is a message.
  • the parsing rule structure 43 is shown.
  • Each item in the device attribute list stores corresponding device attributes, as shown in the Outsourced Device Attribute List 42 in Figure 4, each device attribute corresponding to a name, a unique OID identifier, and a unique attribute value.
  • the parsing object (Parse Obj ) in the message parsing rule storage structure 43 stores the parsed field name (name ), the default alarm level (alarmDefaultLevel ), the parsing rule set ( rule vector ), and the field value of the information level alarm ( infoEventCode ) ), the warning level alarm field value (warnEventCode), the error level alarm field value (errorEventCode), the severity alarm field value (critEventCode), the severity alarm field value (impEventCode), the general notification level field value (genEventCode), among them:
  • the default alarm level is that no alarm level is configured or the alarm level is not found.
  • the parsing rule set, the parsing rules of each node can be multiple, and the storage content is the RuleObj structure object.
  • the field value of the information level alarm, the field value of the warning level alarm, the field value of the error level alarm, the field value of the severity alarm, and the general notification level field value, which are included in the value, are info level alarms, and multiple field values are Comma separated.
  • the parsing rule centrally stores the parsing rule information of each field in the packet, and the parsing rule information storage manner for each field is as shown in the field parsing rule storage structure 44, and the field parsing rule
  • the parsing rule object (mleObj) in the storage structure 44 includes an attribute value length (len), a start index value (beginldx) of the parsing attribute value, a key value length (keyLen), and an attribute value (value); wherein, the attribute value respectively Corresponding to each alarm level in the packet parsing rule structure, according to the attribute value, the alarm level information sent by the purchased component can be known.
  • the purchased device enterprise when receiving a request for maintenance of the purchased configuration information by the user through the purchased component alarm maintenance interface (such as modifying, deleting, etc. of the purchased configuration information), the purchased device enterprise according to the user input
  • the identifier searches the purchased component device attribute list 42 and the message parsing rule structure 43 from the purchased component configuration information storage structure 41 to obtain basic information and packet parsing rule information of the purchased component.
  • the packet parsing rule information of the purchased component may be obtained from the purchased component configuration information storage structure 41 according to the device enterprise identifier of the purchased component.
  • the packet parsing sub-module 222 of the packet parsing module 22 parses the received packet according to the obtained packet parsing rule information.
  • the client of the purchased component alarm management system provides the user with an outsourced piece alarm maintenance interface, and the user can send an operation request for the purchased piece configuration information to the client through the interface, and the client requests the pair according to the operation request.
  • the purchased configuration information saved by the client performs corresponding operations, and notifies the server end according to the operation type; the server end updates the purchased configuration information stored by the server according to the notification;
  • the configuration information of the purchased component of the sent message is obtained from the stored purchase configuration information, and the message is parsed according to the packet analysis rule information in the configuration information.
  • the packet is parsed, and the parsed packet information is sent to the upper-layer NMS.
  • the user when the purchased component is added in the BOSS and the alarm function of the purchased component is improved, the user only needs to increase the purchased component configuration information or modify the outsourcing through the purchased component maintenance interface.
  • the configuration information can be used to support the alarm function of the purchased parts without adding or modifying the code. Therefore, the operation flow supported by the alarm function of the purchased parts is simplified, and it is easier to The maintenance of the alarm function of the purchased parts is more conducive to the development and upgrade of the alarm function of the purchased parts.
  • it when adding new purchased parts, it is not necessary to add code in the system to support the alarm function of the purchased parts. Therefore, the amount of code is reduced to some extent, network resources are saved, and the cost is reduced.

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Description

外购件的配置信息管理方法、 告警管理方法及系统 技术领域
本发明涉及通信领域中的网络管理技术， 尤其涉及一种外购件配置信 息管理方法、 外购件告警管理方法及系统。 背景技术
目前， 增值业务是电信业一个重要的利润支撑点， 而业务运维支撑系 统（BOSS, Business Operation Support System, ) 又是增值业务管理的核心 和重点。 BOSS成为各个业务中内容最多、 最繁杂的部分， 又由于 BOSS具 有网络规模大、 业务种类多、 用户数量大等特点， 使得对 BOSS 的开发、 维护和使用都较为繁瑣。
随着增值业务的广泛应用， 各种实现增值业务的外购件 （即软件或硬 件模块， 通常为可插拔模块， 如电磁兼容 （ EMC , Electromagnetic Compatibility ), 网络应用 （NetApp, Network Appliance ), 负载均衡器、 安 奈特交换机等， 被应用到通信系统， 这些外购件的告警由 BOSS管理。 而 BOSS中与网络管理相关的外购件告警模块， 由于其实现告警较为复杂， 因 而其成为 BOSS 中较难维护的模块， 随着外购件告警的多样化， 对外购件 告警模块维护的难度也随之增加。
外购件告警即 BOSS将外购件发送的告警信息、 通知消息进行一定的 处理后上 4艮给 BOSS上一级的网络管理系统（即上级网管）。 目前， BOSS 对于外购件告警的管理基本上采用订制的方式， 当通信系统中增加外购件 时， BOSS中需要相应增加支持该外购件的告警功能， 其过程为： 根据需要 支持的外购件的消息管理库 ( MIB , Management Information Base )说明信 息以及告警级别的定义， 修改 BOSS 中外购件告警模块的代码， 以在其中 增加对该外购件 Trap 4艮文和 Syslog 4艮文的解析功能， 在测试代码^ ί'爹改成功 后， 现场升级版本， 从而提供对该外购件告警的支持。 当需要对该外购件 的 ΜΙΒ说明或告警级别定义进行改进时， 也要通过修改代码的方式来实现 对外购件告警功能的改进。
目前， 在 BOSS 中采用订制的方式管理外购件， 其缺陷在于， 每增加 一个外购件， 都需要采用修改代码的方式实现对该外购件报文的解析功能， 以增加对该外购件告警的支持； 另外， 针对同一类型的外购件， 如果其型 号不同， 则相应的 MIB说明信息以及告警级别的定义也不同， 又由于 4艮文 中的各节点解析采用硬编码的方式， 因此， 针对同一类型但不同型号的外 购件， 也需要采用修改代码的方式对其告警进行支持。 随着外购件的增加 或更换， 以及外购件告警需求的多样化， 采用现有方式实现对外购件告警 支持将导致外购件告警模块的代码处理量越来越大， 代码维护越来越困难 和复杂， 因此、 迫切需要一种新的处理方式来实现 BOSS 中的外购件告警 功能。 发明内容
本发明实施例提供一种外购件配置信息的管理方法、 外购件告警管理 系统系统， 以筒化业务运营支撑系统对外购件告警功能的维护操作。
一种外购件告警管理系统， 包括：
客户端， 用于接收用户对外购件配置信息的操作请求； 以及， 根据该 操作请求对该客户端保存的外购件配置信息进行相应的操作， 并根据操作 类型将操作结果发送给服务器端；
服务器端， 用于根据所述客户端发送的操作结果对该服务器端存储的 外购件配置信息进行更新处理。
一种外购件配置信息的管理方法， 应用于如上所述的包含有客户端和 服务器端的外购件告警管理系统， 包括： 客户端接收用户对外购件配置信息的操作请求；
客户端根据该操作请求对该客户端保存的外购件配置信息进行相应的 操作， 并根据操作类型将操作结果发送给服务器端；
服务器端根据该操作结果对该服务器端存储的外购件配置信息进行更 新处理。
一种外购件告警管理方法， 应用于如上所述的包含有客户端、 服务器 端的外购件告警管理系统， 该方法包括：
服务器端接收外购件发送的告警报文；
服务器端根据其存储的该外购件的配置信息对接收到的告警报文进行 解析；
服务器端将解析出的报文信息发送至网络管理系统。
本发明上述实施例中， 外购件告警管理系统中包含有客户端与服务器 端， 其中， 客户端可根据用户发送的外购件配置信息的操作请求对客户端 保存的外购件配置信息进行相应的操作， 并将操作结果发送给服务器端， 使服务器端对该服务器端存储的外购件配置信息进行相应更新处理， 从而 使其在接收到外购件发送的告警报文时， 能够根据其存储的该外购件的配 置信息对告警报文进行解析。 可以看出， 本发明技术方案通过外购件管理 系统中设置的客户端来实现对外购件配置信息的管理操作， 当需要在系统 中增加、 修改或删除某外购件告警功能时， 只需要通过客户端进行相应的 外购件配置信息的管理操作即可实现对外购件告警功能的支持， 与现有技 术中通过增加代码或修改代码来实现对外购件告警功能的支持相比， 在一 定程度上减少了代码维护量， 筒化了外购件告警功能的维护流程， 更利于 对外购件的告警功能的开发、 升级。 附图说明
图 1为本发明实施例实现外购件告警功能系统的结构示意图； 图 2为本发明实施例基于图 1所示系统实现外购件信息更新流程图； 图 3为本发明实施例基于图 1所示系统实现外购件告警功能的流程图； 图 4为本发明实施例中在图 1所示系统中存储外购件信息的存储结构 图。 具体实施方式
下面结合说明书附图对本发明实施例进行详细的描述。
本发明实施例中， 外购件告警管理系统对外购件告警的管理不是采用 订制的方式， 而是采用动态配置、 动态解析的方式。 本发明实施例中的外 购件告警管理系统可设置于 BOSS或独立于 BOSS ,该系统包括前台功能模 块和后台功能模块， 前、 后台功能模块可采用 B/S (浏览器 /服务器 )或 C/S (客户端 /服务器）结构。
本发明实施例对外购件进行动态配置的流程如下：
步骤 1、 前台功能模块接收用户发送的对外购件配置信息的操作请求； 步骤 2、前台功能模块根据该操作请求对该模块中保存的外购件配置信 息进行相应的操作， 并根据操作类型和操作结果向后台功能模块发送配置 信息更新消息； 其中， 前台功能模块可在系统启动时从后台功能模块获取 外购件配置信息并进行存储， 并可进一步通过信息同步过程使前台功能模 块与后台模块存储的配置信息保持一致；
步骤 3、后台功能模块根据接收到的配置信息更新消息， 对后台功能模 块存储的相应的外购件配置信息进行更新处理。
前台功能模块可采用友好的界面方式， 如采用 Web页面的方式， 为用 户提供外购件告警维护界面。 用户可通过外购件告警维护界面， 增加、 修 改、 删除或者查找外购件的配置信息等。
外购件告警管理系统将外购件作为设备进行管理， 外购件的配置信息 包括外购件的基本信息与报文解析规则信息， 其中： 基本信息可包括外购 件的设备名称、唯一标识该外购件的设备企业标识、设备 OID描述信息等， 报文解析规则信息可包括 Trap报文解析规则、 Syslog报文解析规则等用于 告警信息发送的报文解析规则。 报文解析规则指明根据报文中的指定字段 对应到特定的告警级别、 告警描述等信息。
本发明实施例对外购件的告警报文进行动态解析的流程如下： 步骤 1、 后台功能模块接收外购件发送的告警报文；
步骤 2、后台功能模块获取该外购件的报文解析规则信息， 并根据该报 文解析规则信息对接收到的报文进行解析；
步骤 3、 后台功能模块将解析出的报文信息发送至上级网管。
本发明实施例中， 前台功能模块为用户提供外购件告警维护界面， 用 户只需要通过在界面增加、 修改或删除外购件配置信息即可实现外购件的 动态配置， 不需要频繁修改后台功能模块中用于解析外购件告警报文的代 码即可实现对外购件告警的维护， 因此， 筒化了外购件 ·^艮警管理系统对外 购件告警功能的维护处理。
基于上述流程， 本发明实施例提供的外购件告警管理系统的结构可如 图 1所示。
参见图 1 , 为本发明实施例提供的外购件告警管理系统的结构示意图， 该系统可包括： 配置管理模块 11、 报文接收模块 21、 报文解析模块 22和 告警上报模块 23。 其中， 配置管理模块 11属于前台功能模块， 可配置于客 户端； 接收模块 21、 报文解析模块 22和告警上报模块 23属于后台功能模 块， 可配置于服务器。 各功能模块实现的主要功能如下：
配置管理模块 11 , 用于为用户提供外购件告警维护界面， 接收用户通 过该界面提交的对外购件配置信息进行操作的请求， 以及， 根据该请求对 存储于该模块中的外购件配置信息进行相应操作， 当该操作处理改变了外 购件配置信息时， 将改变后的外购件配置信息通过外购件信息变更通知消 息发送给接收模块 21 ;
接收模块 21 ,用于接收配置管理模块 11发送的外购件配置信息变更通 知消息， 以及， 接收各个外购件发送的报文， 如 Trap报文和 Syslog报文； 报文解析模块 22, 用于存储外购件的配置信息， 以及， 根据存储的外 购件配置信息对接收模块 21接收到的报文进行解析； 还用于根据配置管理 模块 11发送的外购件信息变更通知消息， 对存储的外购件配置信息进行更 新（包括增加、 修改或删除）；
告警上报模块 23 ,用于将报文解析模块 22解析出的报文信息发送至上 级网管。
报文解析模块 22可包括信息管理子模块 221与报文解析子模块 222, 其中：
信息管理子模块 221 , 用于存储外购件的配置信息； 以及， 根据配置管 理模块 11发送的外购件配置信息变更通知消息， 更新存储的外购件配置信 息；
报文解析子模块 222,用于在接收模块 21接收到外购件发送的报文时， 从信息管理子模块 221 中获取该外购件的报文解析规则信息， 并根据该报 文解析规则信息对报文进行解析。
配置管理模块 11可包括： 信息存储子模块 111和配置管理子模块 112, 其中：
信息存储子模块 111 用于存储外购件配置信息， 还可以以外购件设备 企业标识为索引建立外购件配置信息的 HASH表， 以便使用该 HASH表进 行外购件配置信息的查找操作， 提高处理效率；
配置管理子模块 112执行具体的信息配置处理操作。
上述系统中， 配置管理模块 11和报文解析模块 22中存储的外购件配 置信息， 可以以如图 4所示的数据结构进行存储。 结合图 1 ,上述系统实现动态配置外购件配置信息的流程可如图 2所示。 系统启动时， 配置管理模块 11从后台功能模块中获取外购件的配置信 息， 并存储于信息存储子模块 111中。 配置管理模块 11还可将该模块中存 储的外购件配置信息显示在外购件告警维护界面中， 供用户选择操作。 当 用户通过 BOSS 的门户网站或外购件告警管理系统的客户端访问该系统的 外购件告警维护界面（或页面）， 并通过该界面提交对外购件告警的维护请 求时， 该流程包括以下步骤：
步骤 201 , 配置管理模块 11接收用户通过外购件告警维护界面对外购 件配置信息进行维护的请求。
步骤 202, 配置管理模块 11根据该请求对外购件配置信息进行相应操 作， 如果通过该处理过程改变了外购件配置信息， 则将改变后的外购件配 置信息通过外购件配置信息变更通知消息发送到报文解析模块 22, 该消息 为系统内部消息 （即采用该系统的内部协议进行封装）。 配置管理模块 11 可为用户提供如下 4个功能： 增加、 删除、 修改、 查询外购件配置信息。 根据用户所选择的操作类型， 配置管理模块 11的处理操作， 具体为：
增加操作： 当用户通过外购件告警维护界面添加外购件的配置信息， 并选择增加命令后， 配置管理子模块 112 临时保存添加的配置信息， 再根 据输入的外购件设备企业标识到该模块的 HASH表中查找是否已经存在该 外购件设备企业标识， 若已存在， 则提示用户该外购件已经存在； 若不存 在， 则将用户输入的外购件配置信息存储于该模块的信息存储子模块 111 , 并进一步更新 HASH表， 然后向后台功能模块发送外购件配置信息变更通 知消息， 其中携带用户添加的外购件配置信息以及相应的变更事件号 （变 更事件号可标识本次操作类型）；
修改操作： 当用户通过外购件告警维护界面输入或选择外购件设备企 业标识， 并选择修改命令后， 配置管理子模块 112从该模块的 HASH表中 调取相应信息， 并以可编辑状态显示在界面上， 如果该设备企业标识不存 在， 则提示用户相应的外购件不存在； 当用户通过该界面对该外购件的配 置信息进行修改， 并选择确认或提交命令后， 配置管理子模块 112将修改 后的配置信息存储于该模块的信息存储子模块 111 , 并进一步更新 HASH 表， 然后发送外购件配置信息变更通知消息， 其中携带用户修改的外购件 配置信息以及相应的变更事件号；
删除操作： 当用户通过外购件告警维护界面输入或选择外购件设备企 业标识， 并选择删除命令后， 从该模块的 HASH表中调取相应信息， 如果 该设备企业标识不存在， 则提示用户相应的外购件不存在； 如果存在， 则 配置管理子模块 112从该模块的信息存储子模块 111中删除该外购件配置信 息， 并更新 HASH表， 然后发送外购件配置信息变更通知消息， 其中携带 删除的外购件设备企业标识以及相应的变更事件号；
查询操作： 当用户通过外购件告警维护界面输入（或选择）外购件设 备企业标识或名称， 并选择查询命令后， 配置管理模块 11根据用户输入的 信息从 HASH表中查找相应的信息， 如果查找到， 则将其显示在界面上； 否则， 提示用户查找不到相应的外购件。
步骤 203 ,报文解析模块 22根据从配置管理模块 11接收到的外购件配 置信息变更通知消息， 对该模块中存储的外购件配置信息进行更新， 以便 用于后续外购件告警报文的解析处理。
该步骤中， 信息管理子模块 221接收到变更通知消息后， 根据其中的 变更事件号和配置信息， 对本模块存储的外购件配置信息进行更新， 以便 报文解析模块 22与配置管理模块 11 同步修改外购件配置信息。 其更新操 作可包括： 如果变更事件号标识的操作类型为增加， 则将更新消息中携带 的配置信息添加到信息管理子模块 221 ;如果变更事件号标识的操作类型为 修改， 则根据更新消息中携带的企业设备标识， 用更新消息中携带的配置 信息覆盖信息管理子模块 221 中的相应信息； 如果变更事件号标识的操作 类型为删除， 则根据更新消息中携带的企业设备标识删除信息管理子模块 221中的相应信息。
参见图 3 , 为本发明实施例中实现外购件告警的流程示意图， 该流程包 括以下步骤：
步骤 301 , 接收模块 21接收外购件发送的告警报文， 并将接收到的告 警报文发送至报文解析模块 22。
该步骤中， 告警报文可包括 Trap报文或 Sylog报文， 当系统启动后， 接收模块 21从系统配置文件或记录有端口信息的配置文件中读取端口号信 息， 如 Trap报文端口号与 Sylog报文端口号， 并监听 Trap报文与 Sylog报 文的端口， 当监听到端口有采用用户数据报协议 ( UDP , User Datagram Protocol ) 包传送的报文时， 则接收该报文， 并将接收到的报文按照规定的 结构通过内部消息发送至报文解析模块 22。
步骤 302, 报文解析模块 22中的报文解析子模块 222根据报文中携带 的外购件的设备企业标识， 从信息管理子模块 221 中获取与该设备企业标 识对应的报文解析规则信息， 并根据该报文解析规则信息对接收到的报文 进行解析， 并将解析出的报文信息 （如告警级别信息、 告警内容）发送至 告警上报模块 23。
步骤 303 , 告警上报模块 23将接收到的报文信息发送至上级网管。 该步骤中， 告警上报模块 23 将接收到的报文信息按照标准 SNMP ( Simple Network Management Protocol, 筒单网络管理协议）封装成 Trap 报文， 并将该 Trap报文通过 UDP包发给上级网管。
本发明实施例中， 信息管理子模块 221以及配置管理模块 11可采用如 图 4所示的外购件信息存储模板对外购件配置信息进行存储。 图中， 在外 购件配置信息存储结构 41中的设备信息 （Device Info )存储有外购件的设 备名称（ deviceName )、 外购件的设备企业标识（ oidEnterprise )、 外购件的 设备属性列表（ oidParamTable )以及外购件的报文解析规则集（ parseVector )。 其中， 设备属性列表中存储的每一个设备属性与外购件的基本信息中的信 息项相对应， 设备属性的存储结构如设备属性存储结构 42所示， 该设备属 性存储结构 42 中的设备属性对象（OidParmObj ) 包含有设备属性名称 ( Name ), 设备属性标识（ Oid ) 以及设备属性值（Value ); 报文解析规则 集存储有外购件的报文解析规则信息， 其存储结构如报文解析规则结构 43 所示。
设备属性列表中的每一项存储有对应的设备属性， 如图 4 中的外购件 设备属性列表 42所示，每个设备属性对应一个名称、唯一的 OID标识以及 唯一的属性值。
报文解析规则存储结构 43 ( ParseObj )中的解析对象（ Parse Obj )存储 有解析字段名 （name )、 默认告警级别 （alarmDefaultLevel ), 解析规则集 ( rule Vector ), 信息级告警的字段值（ infoEventCode )、 警告级告警的字段 值（ warnEventCode )、 错误级告警的字段值（ errorEventCode )、 严重级告警 的字段值（ critEventCode )、 重要级告警字段值（ impEventCode ) —般通知 级字段值 ( genEventCode ), 其中：
默认级告警级别为没有配置告警级别或按照配置查不到告警级别； 解析规则集， 每个节点的解析规则可以是多种， 存储内容为 RuleObj 结构对象；
信息级告警的字段值、 警告级告警的字段值、 错误级告警的字段值、 严重级告警的字段值以及一般通知级字段值， 包含在该值中的为 info级告 警， 多个字段值以逗号分割。
解析规则集中存储有报文中各字段的解析规则信息， 针对每个字段的 解析规则信息存储的方式如字段解析规则存储结构 44所示， 该字段解析规 则存储结构 44中的解析规则对象（mleObj ) 包括属性值长度（len )、 解析 时属性值的开始索引值 （beginldx )、 关键值长度（ keyLen ) 以及属性值 ( value ); 其中， 属性值分别与报文解析规则结构中的各告警级别对应， 根 据该属性值， 即可知外购件发送的告警级别信息。
基于上述数据结构， 当接收到用户通过外购件告警维护界面对外购件 配置信息进行维护的请求（如对外购件的配置信息进行修改、 删除等）时， 根据用户输入的外购件设备企业标识从外购件配置信息存储结构 41中查找 外购件设备属性列表 42与报文解析规则结构 43 ,以获取该外购件的基本信 息与报文解析规则信息。
当报文解析模块 22接收到外购件发送的告警报文时， 可根据外购件的 设备企业标识， 从外购件配置信息存储结构 41中获取该外购件的报文解析 规则信息， 再由报文解析模块 22中的报文解析子模块 222根据获取到的报 文解析规则信息对接收到的报文进行解析。
本发明实施例中， 外购件告警管理系统的客户端为用户提供外购件告 警维护界面， 用户可通过该界面向客户端发送对外购件配置信息的操作请 求， 客户端根据该操作请求对该客户端保存的外购件配置信息进行相应的 操作， 并根据操作类型将操作结果通知给服务器端； 服务器端根据该通知 对该服务器端存储的外购件配置信息进行更新处理； 当服务器端接收到外 购件发送的告警报文时， 从其存储的外购件配置信息中获取该发送报文的 外购件的配置信息， 并根据该配置信息中的报文解析规则信息对接收到的 报文进行解析， 并将解析出的报文信息发送至上级网管。 采用本发明实施 例提供的技术方案， 当在 BOSS 中增加外购件， 以及对外购件的告警功能 进行改进时， 用户只需通过该外购件维护界面增加外购件配置信息或修改 外购件配置信息即可实现对外购件告警功能的支持， 而不需要增加或修改 代码来实现， 因而， 筒化了对外购件告警功能支持的操作流程， 更易于对 外购件告警功能的维护， 更利于对外购件告警功能的开发、 升级； 另外， 由于增加新的外购件时， 不需要在系统中增加代码来对该外购件的告警功 能进行支持， 因而， 在一定程度上减少了代码量， 节省了网络资源， 降低 了成本。 本发明的精神和范围。 这样， 倘若本发明的这些修改和变型属于本发明权 利要求及其等同技术的范围之内， 则本发明也意图包含这些改动和变型在 内。

Claims

权利要求书
1、 一种外购件告警管理系统， 其特征在于， 包括：
客户端， 用于接收用户对外购件配置信息的操作请求； 以及， 根据该 操作请求对该客户端保存的外购件配置信息进行相应的操作， 并根据操作 类型将操作结果发送给服务器端；
服务器端， 用于根据所述客户端发送的操作结果对该服务器端存储的 外购件配置信息进行更新处理。
2、 根据权利要求 1所述的系统， 其特征在于， 所述服务器端进一步用 于接收外购件发送的告警报文， 根据该服务器端存储的该外购件的配置信 息对接收到的告警报文进行解析， 将解析出的报文信息发送至网络管理系 统。
3、 根据权利要求 2所述的系统， 其特征在于， 所述客户端， 包括： 配置管理模块， 用于接收用户对外购件配置信息的操作请求， 根据该 操作请求对该客户端保存的外购件配置信息进行相应的操作， 并根据操作 类型将操作结果发送给服务器端；
所述服务器端， 包括：
接收模块， 用于接收所述配置管理模块发送的操作结果； 以及， 接收 外购件发送的告警报文；
报文解析模块， 用于根据所述接收模块接收到的操作结果对该服务器 端存储的外购件配置信息进行更新处理； 以及， 根据该服务器端存储的该 外购件的配置信息对接收到的告警报文进行解析；
告警上报模块， 用于将所述报文解析模块解析出的报文信息发送至网 络管理系统。
4、 根据权利要求 3所述的系统， 其特征在于， 所述操作结果包括标识 操作类型的事件变更号以及根据所述操作请求操作后的外购件配置信息； 所述报文解析模块根据所述接收模块接收到的操作结果对该服务器端 存储的外购件配置信息进行更新处理， 具体为：
报文解析模块根据所述操作结果中的事件变更号和外购件配置信息， 对服务器端存储的相应的外购件配置信息进行与所述事件变更号对应的处 理操作。
5、 根据权利要求 3或 4所述的系统， 其特征在于， 所述配置管理模块 接收到的操作请求为增加、 修改、 删除或查询外购件配置信息的请求； 所述配置管理模块根据操作类型将操作结果发送给服务器端， 具体为： 配置管理模块根据增加、 修改或删除外购件配置信息， 将相应增加、 修改或删除的外购件配置信息发送给服务器端。
6、 根据权利要求 3或 4所述的系统， 其特征在于， 所述接收模块接收 到的告警报文中包含有所述外购件的设备企业标识；
所述报文解析模块根据该服务器端存储的该外购件的配置信息对接收 到的告警报文进行解析， 具体为： 根据所述外购件的设备企业标识获取对 应的报文解析规则信息， 并根据该报文解析规则信息对接收到的报文进行 解析。
7、 一种外购件配置信息的管理方法， 应用于权利要求 1~6所述的外购 件告警管理系统， 其特征在于， 包括：
客户端接收用户对外购件配置信息的操作请求；
客户端根据该操作请求对该客户端保存的外购件配置信息进行相应的 操作， 并根据操作类型将操作结果发送给服务器端；
服务器端根据该操作结果对该服务器端存储的外购件配置信息进行更 新处理。
8、 根据权利要求 7所述的方法， 其特征在于， 所述操作结果包括标识 操作类型的事件变更号以及根据所述操作请求操作后的外购件配置信息； 服务器端根据该操作结果对该服务器端存储的外购件配置信息进行更 新处理， 具体为：
服务器根据所述操作结果中的事件变更号和外购件配置信息， 对服务 器端存储的相应的外购件配置信息进行与所述事件变更号对应的处理操 作。
9、 根据权利要求 7或 8所述的方法， 其特征在于， 所述配置信息包括 外购件的基本信息与报文解析规则信息。
10、 一种外购件告警管理方法， 其特征在于， 应用于权利要求 1~6所 述的外购件告警管理系统， 该方法包括：
服务器端接收外购件发送的告警报文；
服务器端根据其存储的该外购件的配置信息对接收到的告警报文进行 解析；
服务器端将解析出的报文信息发送至网络管理系统。
11、 根据权利要求 10所述的方法， 其特征在于， 所述告警报文中包含 有所述外购件的设备企业标识；
服务器端根据其存储的该外购件的配置信息对接收到的告警报文进行 解析， 具体为：
服务器端根据所述外购件的设备企业标识获取对应的报文解析规则信
PCT/CN2009/075814 2009-07-08 2009-12-22 外购件的配置信息管理方法、告警管理方法及系统 WO2011003261A1 (zh)

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DK09847012.3T DK2445140T3 (da) 2009-07-08 2009-12-22 Fremgangsmåde til administrering af en outsourcet dels konfigurationsinformation og fremgangsmåde og system til administrationsalarm
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PL09847012T PL2445140T3 (pl) 2009-07-08 2009-12-22 Sposób zarządzania informacją konfiguracyjną części zewnętrznej oraz sposób i system zarządzania alarmem
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